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    Texas Pool Care

    1.7 (42 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Texas Pool Care

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    This is what they told me a clean pool looks like
    Wayne R.

    Pool has algae growing in it . Being charged on my account for work not being done. Someone should have them held accountable Voicemail is full. Will not return phone calls

    Pamela V.

    Definitely stay away from this company. The technician left our back wash valve open and drained our pool for 2 hours before I came home from to find it. (Luckily we were not out of town or our pool would have drained completely and damaged our equipment.) 8,000 gallons of water were lost and took 19 hours to fill it back up. When I contacted the company by phone and email, no one will call me back or respond. They messed up our filters, we had chemicals left on our tanning ledge and were willing to continue with them if they would just remedy the mistake. Three phone calls and an email asking to speak to someone, and the "manager" Preston will not call you back. I don't know if he actually exists. Very sad there is no concern for customer service.

    After 4 weeks of Service
    John O.

    Horrible, Horrible, Horrible. After 4 weeks of service - they turned the pool green. They did not sweep or empty baskets, did not use chemicals. After they turned the pool green, sent me an invoice to drain and wash the pool for $1000. No customer service and they continued to invoice and I had to replace my credit card. Stay away from this horrible company!!!

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    2 months ago

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    7 months ago

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    4 months ago

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    1 year ago

    Had to change pool companies. Lack of follow up and did not keep my pool clean. Still owe me a month back in service I didn't receive.

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    4 years ago

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    11 months ago

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    4 years ago

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    4 years ago

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    7 years ago

    Business owner information

    Photo of Preston B.

    Preston B.

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    7 years ago

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    6 years ago

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    7 years ago

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    7 years ago

    Business owner information

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    Preston B.

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    7 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Texas Pool Care

    Review Highlights - Texas Pool Care

    Repairs are not done without our approval first, so no "surprise charges." Pricing is VERY competitive to other companies and MUCH better!!!

    Mentioned in 2 reviews

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    GP&A Pool Services - Our Business Card

    GP&A Pool Services

    (30 reviews)

    I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

    We hired GP&A after speaking with several pool companies and chose them specifically based on their…read morereviews praising quick response times and communication. Unfortunately, that was not our experience. We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end. We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported. I cannot recommend GP&A based on our experience.

    Texas Native Aquatics - Here is my pool after Ryan and his guys came oit to fix it.

    Texas Native Aquatics

    (27 reviews)

    Amazing customer service, very responsive and friendly. I would highly recommend…read more When I thought there was an issue with the service he came out , no questions asked and made sure everything was working properly. Everything turned out okay but the fact that he took the time made me feel better.

    I will never see the name Texas Native Aquatics and not relive the trauma they have caused. Let me…read moretell you about it. The previous owners of our home did not care for the pool, so after many years of trying to find the right person for the job, we thought Ryan would be our savior; boy, were we wrong. Things started off great! My husband found him on YELP with a high 4-star rating back in December 2024. Ryan was eager and appeared excited to bring our pool back to life. Ryan and Team started working on our pool February 2025. I mean, this guy is over communicating at this point. Keeping us updated on when they were coming out to the house and what materials were being purchased & so forth. We were indeed pleased. Our first biggest mistake, we paid him in full in April 2025. Ryan immediately stopped accepting our calls and stopped replying to text messages. We were out of $12,000! Thank the Lord we paid with a CC, so we took it up with our bank, but it wasn't easy. In June 2025, we were told by our bank that Ryan submitted pictures of a completed pool---claiming it was OUR pool. As a result, the ruling was ruled in Ryan's favor, not ours. We were in complete shock; utter devastation. FULL TRANSPARANCY POST NEXT: The stress was unimaginable. I stopped eating, my hair began to fall out, and I was so filled with anxiety, I could barely work. Texas Native Aquatics put such a severe strain on our lives, but my hurt turned into anger, AND WE FOUGHT BACK. We were not going to accept this! We took even more photos and gathered even more text messages to prove our case. It took hours upon hours to put the evidence together, but the hard work paid off. The claim was reopened and TODAY, the bank ruled in our favor. Today is September 16, 2025, and our pool is still unusable. It's been drained for 7 months---which can lead to more serious issues. We've declined hosting family events, friend get-togethers and birthday parties for our nephews all due to our pool condition and the pain/suffering Ryan Williams has caused. Feel free to visit his google and yelp page---as you can see, we are not the first to write about being taken advantage of. And as of recently, his ratings have declined. I am truly fearful for this guy because if he continues this type of practice, then he might end up working for the wrong client and he will be out a lot more than he is now. Lucky for him, he got a nice couple I ABSOLUTELY DO NOT RECOMMEND RYAN WILLIAMS AND TEXAS NATIVE ACQUATICS.

    Cerulean Pool Services

    Cerulean Pool Services

    (46 reviews)

    Lake Highlands

    Cerulean Pool Services is fantastic. The owner, managers, and staff are all super nice and…read moreprofessional. The staff is trained and they all do a great job. Something that sets Cerulean apart is that they are honest and truly look out for their customers. When it comes to maintaining the equipment they remind us so we don't forget. Also, and really important to me, they truly work in our best interest with repairs and replacements of the pool equipment. They've saved us a bunch of money in helping us get all the useful life out of the equipment. Their communication is also excellent. We have two dogs. I asked that they text before they come so I can ensure the dogs are inside. They always text 30 minutes prior to arrival. Additionally, when holidays are coming up, they adjust their schedule to ensure all their clients get serviced. Sam always sends a message to let us know they'll come on a different day due to the holiday. I cannot say enough about the level of service Josh, Sam and the whole team provide. We are so grateful for Cerulean Pools! Thank you Josh, Sam and team. Y'all get all the stars!!

    Josh is the owner of Cerulean and as a former pool manager, he has cheap products, subpar…read moreprofessionalism, and overpriced services. There are always repairs that go unanswered however they continuously send techs who are unable to complete their job bc the repair still hasn't been done. This is a MANAGEMENT problem! not a tech problem but he money farms his costumers despite the lack of service actually being conducted.

    Texas Pool Care - poolservice - Updated June 2026

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