Tyler is very honest and thorough with his explanations. For someone who needs to know and…read moreunderstand every detail HeyThere is the best. I plan to use them moving forward for all Heating and Air needs.

I pay for the monthly membership and they come out twice a year for A/C and heating unit tune-ups…read more They will usually fix any problems they see right then and explain it to you with pictures. It's a good deal and I'd recommend it to anyone needing peace of mind for their HVAC system. The value is hard to beat.

I had issues with my A/C on 6-11-2018. It was extremely hot in the house. I saw a coupon on my door…read morefor Assure HVAC for $30 so I called. I received an appointment that same day. Mauro came out found out it was the capacitator and replaced it. He was very professional and thorough. A/C working great. I would call him again for future services. Mary G

I was very pleased with the prompt and professional service received. Our thermostat wasn't…read moreworking right and they figured out the problem very quickly. We were treated very kindly from the moment they arrived and they were extremely fair. I would recommend this company to anyone needing a/c, heating, or hvac service. I believe they are trustworthy, fair, and will treat you like family.

These guys are 5 star. I was recommended to them by my parents, their last company who installed…read moretheir AC units was not able to repair their AC units, but Zedic was. So in my experience they were able to come and just a couple days and fit me into their schedule, arrived on time, even got a text message with a heads up that they were on the way. Thanks to Noah, my gas furnace unit is now running great. He fixed a leak and serviced it even did some light cleaning in there and replaced the filter, he went above and beyond, and was very professional and polite... I highly recommend using this company, they really came through for me. Thanks ZEDICAIRE

I woke up this morning to what felt like the gates of hell. Apparently, overnight my AC decided…read moreit's only been over 100 degrees for 30 straight days, you'll be fine without AC. I contacted ZedicAir and had a tech(Matthew) at my house in about an hour. The trouble shooting started, and a few hours later, the cool air was flowing. We even had a visit from the owner to check on the progress. I've used several local companies over the last few years, but relying on ZedicAir that last couple has given me peace of mind. I've never felt they were trying upsell me or get over on me because of my limited knowledge on the equipment. I'd highly recommend!! BTW.....this was all on a SATURDAY!!

Had old unit replaced with 3 ton Trane unit. Called in the morning and a representative was at our…read morehome that evening. We agreed on a price and the unit was installed the next day. Great to work with and VERY responsive. Would highly recommend them. Also ...always answer the phone and do what they say they will. GREAT COMPANY!!!!

The first week of June, a tech came over to do annual maintenance, and replaced a capacitor that…read morewent bad for an upstairs unit. That cost $110 as it is under the 10 year warranty, which, given there have been constant problems for 6 out of the last 7 years since 2 units were installed in 2019, was okay, or so we thought. About a month later, the condenser fan for that same upstairs unit stopped spinning, so when the tech came to assess the situation on August 1st, he stated that the coil needed to be replaced due to a leak, and that it would cost $2900 to repair with labor, which occurred 3 days later on the 4th. During the repair, the tech was constantly on the phone when he should have been focused on his job, and bragged to the person he was speaking to that he was the best tech Mondragon had. For starters, people great at their job don't brag about it, but what does that say about your company when the unit goes out 2 weeks later which it did today, on the 21st due to the condenser fan not spinning yet again with lukewarm air coming out the vents? Mind you, after the coil was replaced on the 4th, just 3 short days later the downstairs unit stopped working. When I called to relay my frustration, the rep I spoke to took notes of what I had to say, and stated she would send my info to a service manager, who would call me back shortly. I heard back shortly alright, but via text where it was relayed to me that a tech could come out.........in 3 WEEKS, the second week of September!!!! They claim it is due to being behind and being short staffed, but come on. My mother is on Social Security, she CANNOT AFFORD TO SPEND HUNDREDS OR THOUSANDS EVERY 2 WEEKS WHEN THE UNITS STOP WORKING!!!!! There is NO guarantee when it comes to their labor, please folks, go elsewhere and DO NOT let your hard earned money go to waste!!! Shortly after, they sent an automated spiel text with [Customer Name] indicating they will no longer provide services at my mother's address, before they sent that same message a second time with my name in lieu of [Customer Name], indicating other people have had similar problems with their company. They still owe my mother the back half of the annual maintenance for the winter tune-up up and refuse to answer phone or messages. They are that sensitive, and rather than address the customer's needs and concerns as a reputable company would do, they resort to juvenile grade school tactics proving they are not worthy of your business. That said, I do wish them all the best as well and hope they learn to treat customers better in the future rather than dismissing them and saying it is a problem on our end instead of owning up to their mistakes.

Replaced my inside coils. Installed the coils incorrectly and led to us being displaced for a…read morenight after watching water dripping from my ceiling. Fixed that but have returned multiple times to keep issuing same resolution of more freon added. System will go a few days until it can't keep up with set point. Secondary line now drains when it never did. Did not replace my filter dryer after opening my system. Last visit they told me it was outside coils being dirty. Why is that all of a sudden an issue 2 weeks later? Left a hole in the top of my air handler after that visit. Overall, they have caused me to miss/leave work multiple times to meet them in hopes they will fix it that time. I'm tired of being hot and frustrated. Shocking thing is that they came well recommended. Such a shame!

Tim Smock & Matt with Renowned Heating and Air to the rescue again. 817-350-9150 It's great to…read morehave genuine and friendly people who happen to be experts only a phone call away. Highly recommended if anyone needs their services. Our furnace quit igniting and what we thought was a simple igniter became a little more involved, but it is fixed. I wouldn't even know how to compare them to other companies because we wouldn't even consider calling anyone else. Great value, great people, expert service. The whole package!

Our AC went out over the Memorial weekend - of course, right?! I called the after hours service…read morenumber. Ben was out to add Freon. It was discovered we had a coil that needed to be replaced. Given the age of the unit, we decided to install a whole new unit. They were fast and efficient in getting us in for an install. I highly recommend this company oh, and if you call you will talk to sweet lady- Andrea. The best customer service ever. Thanks Cool Tech. You have our business for many years to come.

CoolTech Mechanical came to my home on Thursday, May 28, 2026, for routine HVAC maintenance on two…read moreunits. The technician was professional, knowledgeable, and did good work. My issue is not with the technician. My issue is with the office's billing after the work was already quoted, approved, and completed. During the visit, the technician advised that a capacitor was out of tolerance. He showed me the reading, quoted $155 for the replacement, and showed me CoolTech's pricing sheet on his phone before I approved the work. He then completed the repair and showed me the new capacitor reading. We had already agreed to $177.15 for the maintenance visit, so I expected the total to be $332.15 before any additional discount. Because we are a disabled veteran household, I asked whether they offered any additional discount. If the answer had been no, that would have been fine. Instead, the office later claimed that after a supposed 20% discount, the total was $389. That math does not make sense. When I questioned it, I was told the technician had quoted me wrong, even though he had quoted the price and shown me the pricing sheet before I authorized the work. This is a predatory billing practice: quote and show one price in the field, complete the work, then have the office bill a higher amount afterward while claiming the original quote was wrong. My broader concern is for elderly or vulnerable customers who may not feel able to challenge a bill. Customers should get a hard copy or take a photo of any quoted pricing before authorizing work. I was not allowed to speak with the owner who the office dispatch stated had died on May 4th. We paid the bill are choosing to not use CoolTech in the future.. The technician did good work, but the office billing experience was unacceptable.

Could not be happier!…read more Received four (4) quotes to replace both of our old units, and Earl showed up as the last (he was highly recommended) Not only did he blow us away with his AC expertise, but his quote was fair and did not include a bunch of unnecessary add-ons that would break early We booked the appointment 5 days out, and the team of six (6) showed up on-time and ready to work Very pleasant group, that spent 10 hours straight in the heat getting us back up and running again They took the time to explain everything, answer all questions, and left the house as clean as they came in Overall, I would recommend this company to family and friends in the need of an AC repair or upgrade

I would say that is best company that I used in Dallas in the last 37 years. Humberto Ruiz did a…read morefantastic job on Sunday. My heater was not working and he fixed my AC unit. He was extremely honest. The tested the unit twice and fix the control panel. On my experience, I will use him all the time. I am a very conservative person in all my decisions. I wish good lucky for all that had a problem with A/C unit.

Justin with West-O-Plex was honest, knowledgeable and best of all affordable. He fixed our 4 Year…read moreold Rheem Heat Pump , it was the drain line clogged up! He was quick to find problem and fixed at excellent, fair price! THANK YOU JUSTIN. Regards, Beckner's!

5 stars plus! I called West-O-Plex this morning to come look at my broken A/C Unit. This was my…read morefirst time using this company. They arrived within an hour, even though it was a 40-minute drive to my house. They identified my problem as a faulty capacitor and replaced it. The whole job took about 15 minutes. The price was extremely reasonable. I'll never use another A/C company as long as I live in this house. They were extremely knowledgeable, quick, and professional. I highly recommend them! Wish I could give them 6 stars!