My husband made us a reservation ahead of time for 7:00 pm. When we arrived our table want ready, they gave us a buzzer, and had us wait. Once our table was ready we didn't get to sit together as a party either. Very disappointing! There's quite a bit of congestion inside the door by the host stand. It's also where part of the kitchen is and where the food comes out. It's a miracle those servers don't drop their big trays of food coming out of the kitchen with so many people standing there! The servers act annoyed that patrons are standing there and some servers are rude about it when patrons are in the way. However, there's no where else to stand once your buzzer goes off and staff doesn't always move swiftly to get patrons to their seats. Food is always delicious! Our server was also fabulous! Endless yummy rolls and butter. It was my birthday so they bring out a saddle and do a fun little shout out when there's a birthday. Also brought out ice cream as a birthday freebee. I wish there were other options however as ice cream bothers me and I don't eat it much. read more

Texas Roadhouse - Steakhouses Near Me - Ames, Iowa

We checked in on line and got seated immediately as soon as we arrived. Food was good and service was great.

Honestly just came here for those bread rolls. My food was pretty good and the service was great. However, the wait time is always ridiculous so make sure to put yourself on the waitlist before dining :) read more

We were seated without silverware (allowing us to simply stare at the rolls until we were noticed some six minutes later). We asked for real butter, silverware and our drinks. We got butter. We asked again for the silverware and then ordered drinks. Our waitress had little to no personality (everyone has an off day, I get that, but in this industry it's hard not to get noticed for your frowny face.) The man that delivered my salad was 100% funny. read more

We received a call from the cooperate office of Texas Roadhouse. They advised us not to go back to this location due to the multiple complains they were receiving about this location. We visited the Johnson, Iowa location and were blown away at how nicely we were treated and how great the food, service & atmosphere were!!! We will go back to the Johnson, Iowa Texas Roadhouse!!! It's worth the drive!!! read more

There is nothing even remotely salvageable about this place. The food was terrible, the atmosphere was awful and the service was not good. First off, we waited to be seated for almost 45 minutes after being told we'd be seated in five at the most. Several others that came in later were seated well before we were. Once we were seated our waitress was slow and messed up our orders. As for the food, they have a big menu but nothing our party had was good at all. I had the chicken fingers (which they had given some redneck name in attempts to sound more "Texan") and they were quite disgusting. My wife had a steak which was cooked incorrectly and tough. Several around us sent back their stakes for the same reason. Cooking a steak isn't easy, but a chef shouldn't have trouble doing that. The atmosphere here is flat-out cheesy. Apparently this restaurant thinks it's somehow neat to have their customers toss their peanut shells on the floor. I find it unsanitary. While we were eating all of the waitstaff decided it would be fun to get together and start line dancing. I'm not sure it could get any more annoying than this. This was the final nail in the coffin. Only people that enjoy this kind of crap would think this is entertaining while you're trying to choke down their nasty food (with one exception... the dinner rolls and cinnamon butter were good, but not good enough to bring me back). If this is supposed to represent the state of Texas then Texas Roadhouse has completely missed the mark. I would say it insults the culture of that state more than it does show it off. Blah. read more

If you're looking for a nice relaxing meal, this is not the place to go. I found the experience to be chaotic and frustrating. We went on a Saturday night, which I understand is a very busy night. The wait was an hour long and twice we were asked by staff to move from where we were standing. I'm not sure where they expected us to go, since they directed us to an area that was already packed so full of people there was no place to stand. On top of all the chaos of packed people they add in blaring music to complete the experience. When we finally got our name called we were directed to another area to wait again. We were then lead to our table and when we were half way to the table...we had to wait again! I have to admit that giving us warm rolls as we sat down did take away some of the sting of the wait. Our food was decent and our server was very attentive and did a great job. The steak had good flavor and was cooked just like I ordered it. But it was still hard to have a relaxing meal with the loud music and the line dancing servers. All in all the food was good but the atmosphere made the experience less than favorable. Just not my idea of a nice evening out. read more

PLAN AHEAD! THE WAIT IS A KILLER! The food is really good though and the service is great! Also don't be shy on letting them know its your birthday! When I came I got a pulled pork sandwich, This was pry the best pulled pork I have had in a while! Save place to take your starving college student to! read more

Texas Roadhouse - Main entrance - Steakhouses Near Me - Ames, Iowa

Well, I always start with the positives 1) the wait staff was energetic and extremely friendly 2) our waiter "waited" on us a good amount 3) service was really quick 4) we never had a bread basket that was empty 5) the bread rolls and cinnamon butter were fantastic 6) I like the bucket of peanuts 7) everyone else loved their food...but me Now it's time for the things that could be worked on 1) the atmosphere is quite loud...but I guess that should be expected 2) my pork chop, although it was moist, was extremely salty 3) I don't think green beans should be swimming in butter Three negatives, and those are my opinions since the rest of the group loved their food. I will go back again, but I will not order the chop. read more

They get a 2 for the level of music . They are very helpful . But music is way too loud. Food is done very well. I'm guessing that the best time to go would be around lunch. If you wanted to hear who ever you are with to talk. We went back one more time to give it a chance. The music is STILL Too loud and the staff was also bad. We will NEVER return to Ames Road House again. read more

First time at this restaurant. So not impressed! It won't be our choice again. Ribs were dry. Seasoned rice was awful The sauteed mushrooms on the smothered chicken (which is supposed to have choice of jack cheese or white gravy but wasn't asked which and got neither) had obviously come from a can. As for the famous chili, I think it is called Hormel and comes in a can. read more

It was very good i had a 8oz steak with seasoned rice and applesause. The whole thing together but when i ordered my steak i got rare instead of median.And the steak itself was bland it was good with the steak sause, the best part of the meal was the rice and the beard you get for free. read more

We went here with an email deal that turned out to be for the Des Moines location, but they still honored it. That started my night out great. Then they brought out the beers we ordered. I guess I forgot how HUGE those beers are! My wife and I both got steaks and asked medium-rare. I would say they were closer to medium-well or well, but they were still juicy, the place was packed, and we were starving, so we didn't bother saying anything. It wasn't like we had to choke them down anyway. The overdone steaks are the only reason we didn't give this place five stars. Otherwise, I have no complaints! Pro-tip: baked sweet potato... heaven. read more

I really like the service here and their attentiveness. Even when they make the slightest error, he staff will cut the appetizer from the bill. Foodwise, it does the job. I'm always craving their rolls! read more

I'd give this location another star if they could consistently cook a steak. I prefer my steaks medium rare; however this place over cooks them and often times they come out as medium well. Assuming that they will always overcook the steak, I have adapted and learned to order my steaks rare at this place in hopes that it will be medium rare... and unfortunately they still come out medium well sometimes! The complimentary rolls are always fresh and delicious, but the peanuts are often very stale or soggy. The service here is super friendly but not always the most attentive. They have early dine specials and half off margaritas on Mondays. read more

Good service good food a great dining experience as always and they got nuts on their table to eat and buns served hot read more

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Love the food. Service is always good. Hate having our ears bleed from them cranking the music. Couldn't even order until it was done.

Good steaks reasonably priced can be crowded and noisy but staff is always willing to accommodate you and your orders

Found a fly in my salad- gross! Then they did not comp the meal. I was very disappointed. In my opinion (having been a waitress), finding an insect in your meal warrants more than an apology. It's appalling and ruins one's appetite. read more

This place is very tasty, but it's kind of expensive. The rolls you get before your meal with the cinnamon butter are absolutely delicious and very addicting!! Friday and Saturday night waits are usually pretty bad! The ribs are amazing! read more

The food was great, one of the best ribeyes I've had in a long time and our server was awesome, so funny and interacted with our kids. The kids kept saying it was the best sever they've ever had! read more

Wait staff was nice. Food meh. Steak was ordered medium rare, arrived medium to well done. Fried pickles were at the least half crumbs only, as in small balls of batter with maybe 15 pickle chips on top. They were good, just not a complete order. I asked wait staff and was told that's how they all are - and I know this isn't how this appetizer is served. Final kicker was fried fish dinner. Very good fish but they gave me a side of mustard. Huh??? I asked for tarter sauce and was told they are out. Two things going on here - were they hoping I simply wouldn't notice I received mustard versus tarter sauce and what restaurant runs out of tarter sauce? Will not eat there again. read more

I get this place is busy but super rude staff. We chose this restaurant for a very special occasion and were totally turned off the hostess at the door. read more

The food was excellent and the atmosphere was great. Kenady was our server and she made sure we were taken care of. She turned a tv to the Husker game for us! read more

Awesome place for a cheap meal. Steaks are cooked like a nice steakhouse, although they use lesser quality meat. Still, for the price this is a good place to get some steak or burgers. Also their bread is the best read more

Ok so I don't review offer. My server Michael was hands down the best server I have ever had. Was attentive and made the service a treat. Food was pretty dang good as well. read more

My Bumble date and I came here - their steaks are incredible and very reasonably priced! Their hot rolls with cinnamon butter are also delicious (and unlimited). read more

I chose this place for a Bumble date and it was perfect! Great service, food, and atmosphere! Perfect date spot!

As usual the best food. The server we had (ABBY) was amazing. Never had to request anything. She was on top of everything

Omg......the rib dinner is enough for 2 people to share especially if you are picking up to take home. Put your big pants on!! Enjoy!

Overall it was a great experience. Our steaks were cooked to perfection, but the thing that stood out to us was our server Jessica. She did a phenomenal job making sure we had everything that we needed and was very friendly. read more

My time at this location was awful from the start. After waiting 15 minutes for a host to make their way to seat me when the restaurant was empty... I was greeted by a manager named Eric. Knowing we had waited to be sat, he instantly began blaming his host staff and took none of the blame for his restaurants poor service. Being that my friend and I were already frustrated, we decided to order quickly and get the heck out. Too bad it took him another 15 minutes to even assign our server to our table. After clearly being forgotten about and disrespected we decided to get up and leave. We then headed to Hickory Park where we enjoyed great service and even better food! If I were you, I would go to Hickory Park. Save money, time, and WAYYY better service. Texas Roadhouse, you're lucky you have a corporate chain because this experience was AWFUL. read more

I hadn't really expected to write an updated review of Texas Roadhouse because I already wrote one a year and a half ago, but I did want to give this restaurant a shout-out for the great way they are handling the coronavirus emergency. My wife and I attempted originally to order the online promised free delivery from another restaurant, only to be beset with problems: a seriously reduced menu, delivery that was going to take an hour and a half, and a message that kept telling us that items in our cart were not available, but not telling us which items. Finally we gave up and tried the Roadhouse instead, and this time I attempted to do it by phone. My call was answered promptly by a very pleasant-sounding human being, who took my order and promised that it would be ready in 20 minutes. And it was. The order was 100 percent accurate, and even after a drive across town bring it home, was warm enough to eat without having to microwave it. (I had the roadkill dinner, my wife the salmon; we have had both before and enjoyed them, and today was no exception.) The restaurant was clearly on top of things. Minutes after placing the order, we got a phone call from them saying that the Thousand Island dressing I ordered for my salad was not available; I was able to immediately order a replacement. (I got a parmesan dressing that was probably better than the Thousand Island would have been.) When my wife drove up to get our order, there was a mild wait because a couple of cars were in front of us, but she said the restaurant had an efficient system for doing things and she only waited for less than five minutes. The one drawback to doing takeout was that I couldn't order a refill of their excellent rolls (they did give us a bunch in the order). Obviously that's not anything I can fault the restaurant for, however. Previously, my wife and I visited this restaurant about once a month or so; my guess is that in the near future we'll probably be coming here more like once a week. A restaurant offering prompt service, very good food, and fast and reliable takeout is a real attraction these days. One final note: I have always wished that the restaurant was open all day on weekdays, and it now appears from their website that they are. Bottom line: please patronize this restaurant! Restaurants are hurting right now, and patronizing them is a good thing for them, their staff, the community, and (at least in this case) you as well. read more

I have eaten here twice in the past month....both times the steak I ordered (the Ribeye).....was nothing but salt. I thought...maybe the first time it was just a mistake....so gave them another try....same thing....you take a bite of steak....nothing but salt. Did not even finish the steak. I doubt we will be back again. read more

As far as a restaurant chain steakhouse, this is my favorite. The only time we are able to make it to Ames is on the weekends, so there is usually a wait which is about the only bad thing about the place. There is a reason for it. Our steaks are always prepared to order, service is always excellent, the beer is always cold and my wife loves to take home the peanuts! read more

Not much to say. Chain steak house with awesome food. Great service, fairly priced items.

Service was excellent. Food quality was excellent. Atmosphere was clean and inviting. Even the music level was an expectable volume. The wait time was less than expected! All staff members We made eye contact with welcomed us in and thanked us on our way. I most definitely recommend this Texas Roadhouse location! read more

I go here a lot and usually everything is good, but this time I am truly disappointed. I made an online order and when I got there I asked if they had an order for my name. I already saw my order with my name and the girl who was doing to go's said I would have to wait because there were others ahead of me. I understood, but after that I ended up waiting 15-20 minutes. It shouldn't take that long to pick up your to go order, especially when it's already there. And the steak I had ordered was way over cooked and the fries were very hard. Won't be going back anytime soon. read more

Steaks were cooked correctly, wait staff friendly and efficient. Atmosphere a bit loud, but it was a busy Sunday, so no biggie. Got a free Catus Bloosm so hubby was happy. read more

I avoided this place for a while because of the bad score and bad reviews. My wife and I went on Sunday for lunch and had a wonderful experience. They bring hot rolls with you to the table when you are seated. We both ordered ribs which we're fall off the bone tender. The waitress was great. I also saw a manager watching EVERYTHING going on. I think they are really trying to clean up their image after a rough start. We will definitely go again. read more