Food was awful! Ordered 2 steaks medium rare...got 2 well done. Ordered smothered chicken..came out cold with no pepper jack cheese. Blooming onion NEVER came out!! No manager ever came out. read more

Very poor services from this location, not all of my order was included with names as requested, some of the food on the order list was not placed. The food was cold when we got it, as well as the steaks were not cooked to the desired wellness. Will not be coming back to this location. Individual at pick up window stopped speaking to me, and began speaking in Spanish to my co-worker so I didn't understand them. He understands English very well, you don't have to speak in a different language just because someone's appearance or color. read more

Texas Roadhouse - This was supposed to be a ribeye cooked to Medium. - Steakhouses Near Me - High Point, North Carolina

Don't come here if you have a large party. Wait over 2 hours for them to try to break us up. Then seat a 16 top that was after us to cram us in a table. Manger was horrible. And the hostess Hailey was rude as f***. read more

My husband and I had a gift card to redeem. The wait was approximately 10 minutes to get seated. Once our beeper went off the hostesses weren't too attentive so I approached the hostess station for instructions. While we waited to be seated, my husband picked out his ribeye. Once seated a very cheerful waitress greeted us. She offered appetizers and bar drinks. However, we decline and went straight to ordering. I had the southern fried catfish with steak fries and a garden salad and my husband had a ribeye with baked potato and garden salad. We had two sweet teas. The waitress explained they were waiting on hot rolls and she will bring us some shortly. She bought the rolls promptly. After the noticeable lengthy wait the waitress apologize for long wait for our food, she checked on us several times and even bought out additional hot rolls to compensate for our wait. Finally our food came out and was cooked as ordered. My husband's ribeye was blackened and cooked medium as he requested. The catfish was seasoned very well. The only complaint that we had was the amount of time we had to wait for our food and the very loud music when the staff was dancing. The waitress however, was very friendly and accommodating. read more

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I love this place because of the rolls and prices. The food is average. Nothing really special. The last time I went, the server was nice, but it did take a while to get our food. There was only 3 of us and 2 were kids. It took 40 minutes to get our food. I do like that they changed the peanuts to bag peanuts. read more

Pretty rare to have a bad time here. great food soo many options. Best mashed potatoes

The famous yeast rolls were under cooked, not a good sign. Food was ok nothing special. Service was sub par. Took 25 minutes before the appetizer was received. It was not hot but not cold, indicated that it sat for a while. Overall a marginal experience. Seems like the staff is not very capable of handling a busy night. read more

we got there when they opened. took 40minutes to get chicken and a baked potato. both were cold. chicken was half the size it usually is, although we haven't eaten here in months we didn't get rolls and asked the waiter and he said he didn't know what was going on and apologized. the waiter was very nice and polite. after our food came and was cold the manager was walking around and asked if everything was ok. my husband said our food was cold and we never got rolls. he offered new food but by then we were almost finished. he said something was broken and just got fixed and rolls would be up soon. thats understandable but the waiter staff should have been told.bad experience. won't go back for a while. read more

The food and service has always been good for us! We love getting on the waitlist on the weekends via the Google website. Love the loaded sweet potato, sirloin and cactus blossom. read more

Texas Roadhouse - Cactus Blossom - Steakhouses Near Me - High Point, North Carolina

After being seated, my party of 3 waited 18 minutes for a waitress to come to out table. We were asked what beverages we would like. She introduced herself and returned to retrieve our drinks. 11 minutes later we asked a waitress walking by if we could have some rolls. A few minutes later the rolls came. Each person in our party picked a roll up. As my friend was buttering his roll, he noticed a fly that had been baked in the top of the roll. We asked to speak to a manager who came to our table, apologized for the fly being in my friends roll and asked if we would like another basket of rolls. Which we ALL declined. And she went on her merry way. read more

I placed an order online tonight at 5:45 pm for a 6:45 pickup. My brother arrived at 6:45 to pick up the order. It is now 7:45 and not only is the order still not ready, but they will not cancel/refund the order or even allow him to speak to a manager. This was a simple to go order for four people and I don't understand why it is taking so long or why their customer service is so poor. Other customers have waited over an hour past the pickup time for their to go orders as well. They won't answer the phone either. Totally unacceptable and I will not order from here again. read more

The food is great however the to go process is rough, any time I have ordered to go they have left something out and it has been ready 20 minutes after the set time. read more

We've been to TR many times but lately, they can't seem to cook a steak to temperature. After about a 20 minute wait, our medium steaks come out rare. We sent them back and after 25 minutes, 5 minutes longer than our original order, they delivered someone else's steaks to us. Instead of waiting for a new steak, we asked for the steaks to be removed from the ticket. They did remove them from the bill but we left hungry. You would think that a steakhouse would know how to cook a steak properly. This isn't the first time this has happened and based on the fact we got someone else's steak, they obviously were having problems with getting many steaks correct. The waitress was very nice, Brie, I believe. And their food is good when they get it right but lately, they've struggled with getting the steaks right. read more

We do a lot of carry out, whether dining in or carrying out, food is always good. Husband and daughters libe the rolls and cinnamon butter! read more

I went there twice and every time I got my vegetables was hard. My baked potato was hard. I had to come back home and re-cook everything.

Food was good. I will say the ribeye was better than the new york strip. Sweet potato was perfect. Service was great! read more

My family and I will NEVER go to Texas Roadhouse again! I called last Wednesday to inquire about a group of 15 to 20 people coming on Friday night at 7 for my granddaughter's 15th birthday. I know that they do not take reservations so I called to see if they could accommodate our group, somehow. The guy was extremely nice and said it would NO problem whatsoever! He told me all I had to do was call on Friday between 5 and 5:30 and get on the wait list. He said we may have to wait a little while but they would make it happen! I called on Friday and the girl practically laughed at me. She said on a Friday night, that we would have a 2 to 2 1/2 hour wait! She actually made me feel like I was lying about calling on Wednesday and talking to someone employed there! Thank God Outback was able to accommodate our group! They were extremely nice! So thanks a lot Texas Roadhouse for NOTHING! read more

They do not know what's on the menu,and when you ask for something extra they act like you are asking them to move the moon..Manager has no clue what specials they have and neither do the staff.. read more

I highly recommend this place that food is amazing And my server she was very helpful

Food was outstanding! After being notified our table was ready we still waited for another 15 min or so even after being in the waitlist for hour. Table cleaning was the biggest issue to that delay. Once seated our server was great! And made sure we had everything. The restaurant was overall clean and just very busy. read more

Pretty affordable and nice service, I do recommend to make a reservation in our case we went on a sunday and had to wait 30 min for a desk read more

Texas Roadhouse - Smokehouse Burger* - Steakhouses Near Me - High Point, North Carolina

Love this place dont think I've ever had any issues here I always get the Steak and shrimp service is always good too! And if its not just the way you like it they will remake it to your liking Goose is a great waitress! Y'all go see her! read more

We had a great experience. Our waitress was so sweet & attentive. She did not miss a beat. Service & food, thumbs up! read more

Texas Roadhouse - Steakhouses Near Me - High Point, North Carolina

This is a tale of two woes. After waiting 20 minutes for a table we got seated on Saturday at 2:30. Knowing we had limited time as a 3 year old has only so much patience, we ordered an appetizer and meals upon sitting down. Exactly 60 minutes later, the appetizer arrived . Fuve minutes after the salads. Okay, bad service, but time to eat. The Chili was cold and overly salty, the onion blossom super greasy, and the greenbeans cold. So now it's poor food. I have been going to Texas Roadhouse for over 20 years, and this was the worst ever experience. The manager gave us 50% off, which was nice. This helped make the long wait easier, but the food was still bad. read more

I have been a TR fan for over 20 years. I personally feel there is NOT A BETTER SIRLOIN anywhere - and the price is not insane. Enjoy the atmosphere as always with a positive crew and music to accompany the well-prepared meal. A true destination for relaxation and an exceptional meal for a reasonable price. However, with they would consider EXPANDING to accommodate the MASSIVE crowds ALWAYS waiting to get in. Wait list is consistently disappointing, but worth every minute. Do not overlook TR when considering your next meal/event. Good times and good food. Period. read more

The food was good as expected from TRH. Food was slow today, getting to the table after the bread. We went right in and sat and bar. read more

Texas Roadhouse - Bread - Steakhouses Near Me - High Point, North Carolina

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Our favorite local eatery. Taylor, Julia, Thomas , and Carrie are amazing! Tried the chicken tenders for the first time tonight and they were wonderful! Better than any other local eateries. Sit at the bar or ask for a booth in the bar area for the best experience. read more

Texas Roadhouse - For the "regulars"! - Steakhouses Near Me - High Point, North Carolina

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live laugh love rolls the buttery goodness made me CREEM my jeans I appreciate this business for everything and everything read more

Texas Roadhouse - Roll - Steakhouses Near Me - High Point, North Carolina

Our food was great. The service could have been better. I don't understand why the servers have tables all over the restaurant. If they had sections, I think service would be better because they would be able to pay attention to all their tables. This was our first time coming. It would have been nice to see management walking around checking on tables too. The food matters but service does to. Then customers will definitely come back. We will be back, hopefully I can give 5 stars next time. read more

We waited almost an hour for a table. No problem. They were busy. But we waited 15 minutes at a table before anyone acknowledged that we were there. We placed our order at the same time as our drink order to save some time. But after 45 minutes we didn't have food and hadn't seen our waitress. She finally came by and said our food would be out shortly. I don't know what she considered shortly but to me that would be 10 minutes tops. After another 20 minutes she said she would check on our food. She came back to say the kitchen was backed up and it wasn't ready. By that time I'd had enough. We spent over 2 hours between waiting to be seated and waiting for our food. That is totally unacceptable. read more

One of my favorite places. Good food , good service and good prices. Restaurant is clean and bathrooms usually are also. Family friendly.

We're not set up for large groups???? We went here to celebrate our Christmas and a birthday since our family was unable to all get together in December. And this was explained to the ones overseeing the seating. I had called at 1130 to make reservations and was informed to call back one hour prior to arrival to get on a wait list. I did and asked for a table to accommodate our party of 11 First of all the Wait Staff was awesome!! I have no complaints with them. They tried to accommodate our party of 11 but their manager refused to allow it. Said they are not set up for large groups. So there's that. Welll.....Why are you in business? So we were able to sit in two booths back to back. There were plenty of long booths that could have a short table added to the extension, but "No" was the answer from management. And just to clarify, this would not have blocked any travel for staff or other customers. Drink orders, and appetizers orders were promptly handled. The bread was hot and fresh. Orders were taken promptly. As stated before, I have no complaints with the two waitresses we had for our two booths. Side note; While we were waiting for our meals, another large party came in and were seated. They were also seated in two booths. They asked exactly what we did and then started to leave. One of the people in the party told our table that they were told to go back outside because two or three of their party were not there yet. Come to find out, they were in the parking lot. But the two booths were already given away. When we were leaving, these people were still waiting. The lady who spoke with us earlier said she hoped they got a table by breakfast. Our food was served in an acceptable amount of time for a group of 11. I normally cut my burger in half and take half home. When I cut into mine it was like charcoal on the outside and raw in the inside. See photo. The waitress came to check on us and the reaction to my burger was "Ewwww !! That's what they sent you out? I wouldn't eat that! I'll get this straightened out!!" A period of time passed and most of the group were through with their meals. The waitress came and apologized and said my food will be out shortly. I asked her just to box it up for me. It was cooked much better but still burnt on the outside some. The wait staff came out to sing to my Daughter for her birthday. I noticed she didn't get a dessert. I asked about this from one of the waitresses singing, and was told "we don't give away free food." I informed her I was paying for this get together, and did they have desserts? Anyway, my daughter got a strawberry cheesecake which they added to the bill, and that's fine. I didn't ask for it to be free. On a positive note, they removed my meal from the bill, but I didn't ask them to. But I doubt very seriously I'll ever go back to this restaurant. It's a shame that the seating staff and manager don't have the same desire to be sure the customer is taken care of that the waitstaff do. One more side note; my grandson told me outside as we were leaving that one of the cooks was in the bathroom while he was in there, and walked out without washing his hands. I told him if you ever see this anywhere again to immediately tell a manager. That's pure sorriness and nastiness!! So that's the way it is and why they only get 2 stars, which is probably one too many. One more side note; I called another well known steak house on my way home and enquired about seating a group of 12 all together and was told absolutely not a problem. I just love that Australian accent. read more

Texas Roadhouse - Smokehouse burger. Charcoal outside and raw inside. - Steakhouses Near Me - High Point, North Carolina

Worst experience at a Texas Roadhouse so far. We checked in and were told there was 35 - 40 minute wait so we decided to order a drink at the bar. We sat down. The bartender ignored us, and then the manager came up stating that unless we were planning to eat at the bar she had to ask us to get up and wait outside. I told her we were planning on ordering drinks. She explained it was company policy and that we could not even buy a drink with cash. It was embarrassing, not only did they not want the bar sale, the manager wasn't even apologetic. We got up and waited outside. To add insult to injury, my husbands dinner was mediocre and mine wasn't edible. There was so much salt that my tongue was numb from two bites. The waitress said that sometimes the food is salty there, took the food back and removed mine from the bill. My husband left half of his on the table. I am pretty sure customer service is dead. Here is a picture of the bar, what a waste of revenue... the company policy is a real head scratcher. Wow. They ruined our date night. read more

Texas Roadhouse - The no drinking while waiting bar. - Steakhouses Near Me - High Point, North Carolina

I am very disappointed in this Resturant I have never eaten at this location and decided that I would for Mother's Day. I called to be put on the waiting list once I arrived. I was checked in and waited for about 30 minutes then we were seated. waitress only came to our table once after taking our drink orders, we waited on our food for over an hour and never got our food. other tables that had gotten 30 minutes after us had received their food. We ended up having to leave because 2 1/2 hours have passed and we had not eaten. I am very disappointed in the service and the management at this location, I will never eat there again. read more

Love this place! Great service always, food is always hot, & we get seated in a timely fashion!

Sometimes they forget to turn down the music after they've finished dancing, but otherwise the food is good and the staff are friendly!

Food quality not as good as when they opened. Atmosphere too loud ribs too well done

My favorite place to dine in...Food and service was good. But be ready for along wait during peak time ...

A few colleagues met here to have a quick dinner and we had a wonderful experience. Our server was patient and kind while attentive and ensured our drinks were full the whole night. Of course, the rolls stole the show, they're hot and delicious always! Our meals were great and it was a wonderful dinner. The only reason it's not 5 stars is due to the hostesses- it's as though their phones were more important that the customers to be seated. read more

This place is horribly slow!!! We ordered 12 rolls for a pick up to go order. It took an hour and twenty minutes plus a couple phone calls to get 12 pieces of bread!!! read more