Had dinner here last night for Valentine's. It was extremely busy considering the holiday and it being Friday night. Despite it being so busy the service was amazing. Alma was our server and I can't remember the last time I experienced such top tier service. She was so attentive and truly on top of everything. The food was amazing!! This was my first Texas Roadhouse experience and I was not disappointed! I had the ribeye and it was cooked perfectly. It was also so well priced for two steak dinners. We left very satisfied! Not a single complaint. Want to say again how awesome Alma was at her job. read more

Terrible service. Had lunch and ordered the ribs without the sauce, waited for 2 hours and left without eating. The waitress told me when I come back to let the server know I had a terrible experience. That is a lot of assuming that I would be back. Lost this customer. read more

Fun atmosphere! Can get pretty full and noisy after about 6pm. Attentive staff and a floor manager came by to check on things. Really good food and plentiful. Will be going back soon. read more

My boyfriend and I had one of the best experiences we've ever had in a restaurant here! It was EXTREMELY busy, which we assumed it would be since they just opened. The waitlist was handled very well and we were sat relatively quickly for how packed it was. Our server, Lydia, was AMAZING. She was quick, attentive, gave great recommendations, and was just such a sweet and genuine person. She was on top of drink refills and checking in on us. We ordered steaks, medium rare, and they were cooked perfectly! Our cactus bloom was super yummy as well! I think what made our experience so awesome was the service. The food runner was very kind as well as any other team member we came into contact with. Lydia was just so outstanding and I can't rave enough about her! We can't wait to come back! read more

Ari was so great!! We will definitely be back! She helped us and was so kind!! Thank you again!

Where and when to they show the prices. I won't order without seeing prices first online. All I see are photos of their food without costs.

Everything is great about this place, food, staff, meat options and most of all the STEAK

They are new so I'll give them a little credit. MY wife and I went here Friday evening for dinner. Our waitress was very unattentive, we had to stop other employee's walking past to get things we needed, because the waitress didn't come by after we got our food. You would expect if you pay $30 for a steak it would be cooked med rare as i asked not well done, but we couldn't tell anyone because the waitress never came back. Also you have a "signature" drink, an old fashioned. You would think the bartenders would know how to make the drink...its not bourbon and a slice of lemon. This was very dissapointing. We will probably give them another chance but it will be a while. I gave two starts because you able to check in online and cut the wait time by quite a bit, thats the only good as far as our experience went read more

We were at the restaurant 30 minutes before they opened on Valentine's Day. The place filled up at 3 pm. We picked the busiest day to eat here. My prime rib and my husband's rib steak were cooked to perfection. We didn't wait long for our dinner. Our server Alma was super nice. Excellent service and food! Thank you! Prices are reasonable. read more

Best steak I've ever had at a restaurant. Every bite was so tender and flavorfull. Perfect cook.

Me and my husband when there for lunch. I order hamburger and my husband had a chicken fry steak and when we finely got our order it was very cold and didn't taste very good. I back it wasn't even worth eating. I have never been so mad after paying 47+ dollars for a real bad meal. .and I will never go back.....​Sue H read more

Everyone has raved about this place. My in-laws gave us a gift card for Christmas. We called in our food. Waited the time they said then went there & was told it would be another 10 minutes. A half hour passed. Finally got our food. No apologies or anything. Just "here... bye". The food? Meh. Literally the most average dinner I ever had read more

Its okay. Usually very noisy and busy. They seem to put something on their steaks that hurt my stomach. Much prefer Outback.

Service was great! Angeles was efficient and fun, our order was spot on, returned to see if everything was correct!!

Let me start this off by stating that my experience with my family here didn't even deserve a 1 star review. We arrived on a Saturday night at around 5:50 pm. It was quite packed so we were expecting a long wait. The wait to get seated was as the waitlist suggested of 1 hour. When we were seated, we were helped by a friendly waitress. She was attentive and very accommodating to my family as we translated for our parents. However that was the end of the good feedback for this establishment. When we had ordered it was around 7:13pm we were still expecting to wait about 50 mins for food to make it out to us due to how busy they were. However, as we waited we saw tables and parties bigger than us get seated after us and serviced. They even received their food prior to us. We were able to judge how long we waited by the table next us, that had 3 parties get seated, serviced, and pay before we even had our food brought out to us. When the food came it was cold. As if it was sitting out on the kitchen counter for about 30 mins. This really left a sour taste for my family. The steak was undercooked for what we had ordered. 2 well done and 1 medium rare, all of them came in rare. The managers response of "50%" of the total bill would be covered by them due to the long wait was nice and would have improved the whole experience if that actually occurred. However when we went to pay they had us pay 70% of the balance stating that drinks were not included in the 50%. So to whoever the manager was, please utilize more precise language when it comes to telling your customers what to expect. You are lucky that we paid at all with all the issues that we had tonight. read more

Incredibly disappointing evening last night. Arrived at 5 and it was busy, but not packed - the waiting room was empty. On the way to the table my wife told the hostess that it always my MIL's birthday and she replied " we love birthdays ". Unfortunately our server was not very good. We ordered and asked to split the check which was not a problem. Drinks came and order taken then the wait. It took over 45 minutes for the food to come and when it did one order (steak and ribs) came out wrong - shrimp instead of ribs, and it was very obvious that the kabobs and sweet potatoes had been sitting for a while- the potatoes were cold and the kabobs were just shriveled. The error of the ribs/shrimp was pointed out right away and the server said she would bring the ribs right out. We didn't see her again until we were almost done. Fortunately she comped the ribs and still brought them out, but at the end of the meal, and she took the $10.99 off the wrong check - which we had to wait for her to come back to get fixed. Final failure of the whole night was zero mention of the birthday. I know it isn't a huge deal, but this was the first TRH experience for my MIL and she got snubbed. Prime rib was nearly 1/3 fat, mushrooms were overcooked (crispy) drinks were not offered to be refilled. Bread was not offered to be refilled. read more

We have been to Texas Roadhouse in Kansas and Idaho and enjoyed it so much that we were looking forward to eating at the Union Gap Texas Roadhouse. We went during the 4 o'clock hour on a Monday. Not a busy time. Wait time was fine and service was okay. When one walk in, there is a butcher display of ribeye steaks of various weights. Those were at least an inch thick each. So one would expect the ribeye ordered off the menu to be similar. Nope! When the 6 oz sirloin is better than a 16 oz ribeye there is a problem. The sirloin was an inch thick and cooked to perfection. The ribeye was less than a half inch thick, over cooked, and it is very questionable if it weighted more than 8 oz. We will not be returning to this Texas Roadhouse. read more

Jacob G. Was our server and was so kind and attentive despite it being very busy. He was informative and helpful with the menu as well. Food was very good and came out quickly, just a little cold for the sides. Overall a very solid experience. read more

This is a new Texas Roadhouse. It will be good when they work out some of the kinks with new staff. Manager was helpful and polite.

Having been longtime TRH diners we have been eagerly awaiting the opening of this new location! We drove 1.5 hours to dine here and were not disappointed. Service was very quick and very friendly. Employees were quick to joke and smile. Food arrived quickly and was the delicious meal we are used to! Good job everyone. read more

Extremely disappointed in the To-go service. Ordered food at 6pm to be ready at 8:15. Got there a few minutes after thinking the food would be ready. Had to call 25 minutes later only to be told the food was not done yet and had to wait another 5-10 minutes. Should not have to wait 45 minutes to get food that was ordered 2 hours in advance. Very disappointing service. read more

Had dinner right after they opened. Food took a long time but the food and service were very good. More reasonable prices than most steak houses. read more

JACKI WAS a FANTASTIC WAITRESS. She was able to read the table. The steak we did a pick your own & it was Fantasic. I'm an extremely picky / judgmental about service & food. But 100% Impressed. I was expecting to be disappointed since I've eaten at Texas Roadhouse in Texas. But Yakima was great the trainers from out if state are doing a wonderful job. read more

We had a birthday dinner party of 12, service and food were excellent at the Union Gap WA location. It was a very busy night. The guest of honor left his gift cards behind in a booth. Staff and management responded to phone call, secured cards and held them for pick up saving the day for a grateful guest and family!! A+!! read more