I stopped in for an Oil change the other day in my F250. While inside at the desk, I asked if they…read morecould balance and rotate the tires too. They indicated they had time and off to work they went and I went to their very nice waiting room. The young man that waited on me, was super friendly and very helpful. At one point I walked out of waiting room and there was a lady there and she asked if I needed any help and had been waited on. After I told her my truck was already in the back, she asked if I needed anything or If something was wrong. Very tentative and customer service oriented there. They got done with my truck. I paid and while at the register, I asked if my locks had been put back in glove compartment. They said they would check and before they could a young man came from back and said I forgot these and handed to me. I noticed a wet spot under my truck and mentioned it to the young man checking me out and he came outside and crawled under my truck looked and confirmed it was water and not from my truck. While there I asked how the balance on the tires went he went and check with the crew and said it went well. He was such a big help and friendly from the moment I walked into the business. My first experience here is outstanding, i will be returning for my next oil change. One last item, the waiting room is the best. Comfortable chairs and a coffee bar. Outstanding. All they need is recliner and you could have a nap while you waited. lol

Highly recommend Fulshear Tire & Automotive! Customer service is excellent. Tara, Sal and everyone…read morewe have interacted with are customer focused and they deliver on time.

It was a first time using my auto care here. I came here on…read moreMonday and tried to see whether they have tire size for my car but I found that they don't have it so I ordered them online and came here for installation on Thursday. Installation cost was $15 per tire (although a guy told me $12 per tire on Monday) for whatever procedures they have to take. And disposal tires fee for $2-3 each. It took about 1 hrs plus 15 mins also. Yeah took while but I was satisfied for the service so I'll be back for the tire rotations in 7.5K miles later! Cheers

I have been coming here for awhile. I believe they are honest and they give accurate service times…read moreso that helps with planning.

This is an incident that recently happened to my wife and I that will give you an indication of…read moreFirst Tire's great customer service. We were on our way to the airport IAH when the driver in front of us swerved. He did that because he was avoiding a large rock in the road. Unfortunately that left us no time to do the same, and we ran our front left tire over the rock. We knew that it was bad immediately, and within a few seconds the tire pressure gage read 15 pounds and was going down. We quickly got to the exit lane and got off the freeway. We went under the freeway and pulled into a parking lot just as the pressure read 3lbs. We decided to call First Tire and see what they could do. Basically they told us to come in and we'd figure it out. We ubered back to our house, and with the car keys for the stranded car we drove to First Tire. We told Axel what happened and where the car was and he told me that they'd figure it out and call me. By the time we got to the airport, they had driven over to the car, put on the spare and drove it back. They called me to let me know about tire choices and they completed the repair along with a needed alignment that day. We let the car stay with them till we returned. They charged me for the new tire and alignment. This is what customer service is about. Instead of being nervous and focused on our broken car during our vacation, we knew everything was fine. It's always been a pleasure doing business with First Tire, and this just reinforces that opinion.

I stopped in to get a tire mounted. I had visited once before when my regular spot was too crowded…read more I was the only customer and the transaction. went pretty quick. There was one worker that dismounted the tire from the car and the other mounted the new tire and balanced it. The cost was consistent what I paid in past transactions around the city.

Called for a quote on two used tires needed at a great price…read more The service was great. If you need other things, they just advise on it. Other than that, I totally recommend Llamé para ver cuánto aproximadamente cobran para las dos llantas usadas porque yo necesitaba . El servicio fue perfecto me avisaron en unas pocas cosas en caso que necesitaba para mis llantas pero al lado de eso se lo recomiendo a cada quien

Where do I begin, Cinco Tire and Automotive is amazing for so many reasons I couldn't list them in…read morethis review but I would like to share my initial experience. Outlining the knowledge and experience this shop processes. First and foremost the customer service I receive from Tony and the entire staff at Cinco Tire and Automotive each time I return is exemplary. My first experience with this shop started from word of mouth by an automotive technician who mentioned rates and services performed at Cinco Tire on many occasions to me at my job. Eventually I reached out to them for help and they were right there for me. I originally thought I had a stuck thermostat but they quickly discovered my problem. Not only was Tony able to work a fantastic price, but I could sense he really cared about my circumstances; going above and beyond with service and leading me the right way on repairing my 2012 Jeep Grand Cherokee, which unknown to me at the time had a blown head gasket due to a manufacture defect in the casting of my engine block which had broken away from one of the through bolts holding the driver-side portion of my head gasket. Through intensive diagnostics and experienced technicians they found the flaw in a very short time and rushed for my parts and Tony even planed a rental car for me and my daughters school function. They also had my vehicle towed to specialists on a flatbed truck that could correct the bolt issue by means of a coil insert to the faulty casting. After the completion of this in depth repair Tony recommended I file a claim with Chrysler I did have a current extended warranty and eventually had Jeep Chrysler reimburse me for all charges and fees But it doesn't stop there, this shop is a FULL service shop with skilled techs that perform everything I could ask for including regular maintenance like a synthetic oil change .I feel rest assured it's performed correctly and they beat anyone's price in Katy, TX and always honor coupons by Goodyear and their own as well. Cinco Tire and Automotive has made a believer out of me that not all garages are alike. And I will remain a loyal customer for life with Cinco Tire and Automotive.

I should have written about this service facility sometime ago since it is my go to place for…read moreautomobile repairs. These folks are incredibly efficient. They're very service and customer oriented they are extremely competent all of which adds to enormous value to maintaining your vehicle. I would highly recommend having your vehicle serviced here.

They did a great job, I went to get 4 new tires and alignment. They were fast and the price was…read morereasonable.

I needed to get my battery changed because autozone was scared to changed it because they didn't…read morewant to break the thing that connected to the battery because of the corrosion on it...understandable so went to see what this place was about because it's literally right across from were I live....pulled up and a short guy greeted me and I told him what was going on...told him to come see what I was talking about because he looked confused...when I pulled the hood up and he saw what I was talking about he dead ass said nope we can't do it...not giving me a valid reason of why he just walks away.... There is a saying it's not what you say its how you say it.. In my head I'm like but...how are you a mechanic shop and you do tires brakes oil changes and I'm sure you put in batteries....and you straight out tell me no we can't do it and walk away....I politely shut my hood closed and left Not time or money really wasted.... Didn't stay long enought to take pics

They have taken incredible care of my family's vehicles for many years and always been fair and…read morehonest and dependable. So grateful to have Chris and his team at Richmond tire and auto to trust to keep my wife and daughters vehicles safe on the road. Absolutely great people here and recommend them without reservation

This is the best mechanic I have ever been to and Chris is one of the nicest people I have ever…read moremet. As a young woman, it can be intimidating going into an auto shop, but these guys never took advantage of me, gave me solid advice and always made sure I was back on the road as soon as possible. I recommend Richmond tire and auto to any and everyone who is looking for a solid, trustworthy mechanic.

It says on google that it's open until 8:00 pm. I got there at around 6:00 pm and the guy was…read moresitting outside and refused to service us saying it closed. Terrible service. I went to Firestone and they provided 10x better service. Go there instead.

I noticed that one of my rear tires was going flat, so I decided to go get it checked out before it…read moreblew altogether. Luckily, I was close to GMB Tire Shop. The owner, Tony, took the tire off and showed me the problem. Unfortunately, I had to buy a new tire. The tire that he sold me was a little overpriced. However, it was a good tire, and I didn't have any other options. While replacing the tire he also showed me where I had cracks in my rim. The day just kept getting worse for me, but I appreciated the transparency. His bedside manner wasn't the best, but I didn't mind that too much. I was in a hurry to get to work and just wanted a new tire so that I could be on my way as soon as possible. He also only accepts cash. There's an ATM in the corner store next door if you don't have any on hand. Also he doesn't offer any warranties or guarantees on his tires. So be aware of all of that before you go in.