Fast, friendly, and effective. Went on a weekday and they got me in and out in about 30 min, no appointment needed.

Latham was welcoming and helpful during my oil change! Even helped me get a better coupon for my service!

I have been taken my truck and my daughter's car for service since I moved to Katy 5 years. I gave them a second chance since they forgot to put the drain bolt washer on and that's the reason why I went there for from the beginning no discount and no apologies. This could have messed up my daughter's car and I'm the one who found the mistake. They have a three lane Bay and you have cars waiting 20 to 30 minutes even though you were there first before one of the bay opened up that person got to go first. No one kept me in a loop about how long is the wait and waited little over 30 min and nothing. This company lost my business. Don't take your car here unless you know how to look under the hood and just do it your self meaning oil leak on my driveway because of missing drain bolt washer. read more

Came out on my lunch break, and they not only changed my oil and filter but checked and showed me how dirty my brake and transmission fluid was and the price to drain and refill was very reasonable. Will definitely bring my car back again. Quality and quickness were on point. read more

Needed an oil change and had great and fast service!! Noah was knowledgeable and helped me get what needed to be done to my car! Definitely recommend coming here for an oil change or air filter changes and will be back again in the future!! Great value too with coupons available online! read more

Extremely dishonest team, charged me twice for inspections after saying the first one would be the only one charged for. Didn't even say the first inspection had failed, and couldn't tell me why So I went and got a repair done and a recall done, brought it back and after they had finished when I said and provided previous receipt Not until after they did it again, did they say oh we are charging you again for this I've never had a company charge me not once but twice for a state inspection The kids that work there are about as lazy and dishonest as I've seen, I won't be going back to that location with any of my 7 personal or work vehicles bc of them wasting my time and money by being so dishonest Whoever is in charge of this store needs to do a full reset, the entire group is like this read more

Great experience here with Brice and the team. Everything was excellent. Highly recommend.

Was really impressed at how polite, thorough, friendly and professional Dillon, Andrew(I believe that is his name), Stefano and other employee(didn't get his name) were. They were quick to greet us when we pulled in, to check on us while we waited in car. We had to wait a little bit because of truck ahead of us seemed to need a little more care and we were taken care of quickly once they started on our car. Will definitely be back. read more

I feel like this location is always straight forward and honest. They don't push a ton of services on to you. Great pricing, always has a coupon on the line as well. read more

How incompetent do you have to be to SNAP a tire lug nut? Took my car in for an oil change and tire rotation. While rotating my tires the unqualified technician snapped the lug nut, bolt and all, on my drivers side tire. Keep in mind, that is something that is incredibly rare, lug nuts do not just break off on a 2023 car with under 14,000 miles. The staff left me waiting in the waiting area for a long time, I could see them gathered around my tire laughing together. I assumed it was just coworkers cutting up together as they worked UNTIL one of them bothered to come tell me they broke my lug nut. There was no apology given, just "we can fix it next week". I informed the lady I have a 300 mile business trip scheduled for tomorrow and she told me it's no big deal, drive it, it's ok. That does not work for me. I told them I would take it to a shop have it fixed and send them the bill. The manger (who refused to speak to me) told his associate to tell me he would not reimburse me for the damage they caused. AVOID THIS PLACE read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Katy, Texas

Wendy runs a great shop. Excellent service and a pleasant experience staff are courteous and experienced

I do not recommend ever using this place if you value your car!!! I took my Subaru in for an oil change, fluid check, wiper blade change and I ended up with a stripped oil plug and buying wiper blades from O'Rileys in OKC!!! read more

Valvoline Instant Oil Change - My stripped oil plug after I had my oil changed with this place!!! - Oil Change Stations Near Me - Katy, Texas

Great staff, respectful, gets the job done. These guys are much nicer than the other valvolines I've met. Keep it up.

You know how getting your oil changed is always a bit of a chore? That's not the case at Valvoline Instant Oil Change. For starters, you actually get to stay in your car for the entire process. It feels like you have your own personal pit crew as the team checks your lights, fluids, tire pressure, air filters, recommended maintenance, and of course changes your oil. You are presented with options for the type of oil change you prefer and you can add on or turn down any of the recommended services. Prices are reasonable, service is quick, and the team is efficient but friendly. Pro tip: check their website for discount coupons! Oil change prices seemed consistent with other service providers. Windshield wiper replacement was $24.99. Look, I am perfectly capable of doing this on my own...but sometimes the convenience really can't be beat! This location is conveniently right in front of Costco, so if you're a member you can go next door to top off your gas tank at a nice discount. I also appreciated seeing a few female mechanics at this location--you go, ladies! read more

Valvoline Instant Oil Change - Outside - Oil Change Stations Near Me - Katy, Texas

Unique new experience @ Valvoline - stay in your car and watch the oil change on TV. They have a camera under the hood and another camera under the car. There's a timer running constantly and I was out of there in less than 15 minutes. Prices seem to be comparable to other places. Service was fantastic. Everyone was pleasant. When they finish the oil change they measure the oil and show you the dipstick to confirm the right oil level and you can see it's clean oil. A nice touch. It's right next to Costco, so I'm sure I'll be back. read more

Valvoline Instant Oil Change - High tech experience - stay in your car and watch the technicians work on a TV monitor. - Oil Change Stations Near Me - Katy, Texas

Was looking for a place early morning to get a quick oil change before heading out of town on Memorial Day weekend. Drove straight up and into one of the bays. 15min in and out, love that I can stay in the car, and I'm talking with the service advisor the whole time. Showed me my current air filter which was dirty, so asked if I'd like it swapped and gave me the option and cost on the spot. Less than thirty seconds later, installed. Went over the next few recommended services while I was waiting so I know what's coming up in the next 15k miles. Overall fantastic format and customer experience. Will certainly be coming back! read more

I went for an oil change and it was the best experience I've ever had changing my oil. I got to stay in my car as it was being worked on. I asked if my air filter needed to be replaced. The employee was very honest and said it still looked good and even showed it to me. It's not often you can get that kind of honesty. I also received an awesome coupon in the mail so I will contribute to go back to this location. read more

Absolutely one of the most professionally staffed and managed quick oil change station I had ever been to. Nicolas, the technician, was friendly and very courteous. He asked for permission before performing each task and then explained each task. Bianca, the manager was very friendly and explained all the services, cost, and paperwork with me. The most impressive character of this shop was the lack of verbal up-selling. 90% of the quick oil change shops I had ever been to including the other Vavoline in the area made up-selling their priority. At the end of the oil change, Bianca gave me a recommendation sheet with my receipt and that was it. I really appreciated the respect that this Vavoline displayed to all customers and I. Thumb up to the owner as well. Cost was in line with other quick oil change station chains. On line coupon is available. Definitely will return even though there are closer oil shops. read more

Amazing service. In and out quickly. Loved the fact you stay in your car while the oil change occurs. So streamlined. Will be back for sure!

This service allows that pesky oil change to be a breeze. I normally go to my dealership and an oil change is about $75 for my 2015 VW. However, you have to set an appointment and wait maybe a couple of hours. Here, there is no appointment required whatsoever. You simply get in line and wait your turn. You never have to get out of your car! Because the hood of your car is up, they have a camera set up so you can see what they are doing. It is actually pretty cool. They have a timer running too and my oil change was complete in less than 15 minutes! The one downside is they will try to sell you every other service. But you can of course turn them down. So let's talk price. My oil change plus air filter came to about $120 after a $25 off coupon. So I did pay almost double of what I would pay at my dealership. But I also spent a lot less time there, so I mean it's up to you if it's worth it. I would be back if I am in a pinch and can't wait to schedule one with my dealership! read more

Worst oil change experience I've ever had. These guys couldn't find their way out of a paper sack! Manager was talking up his "6 years" of experience. Would've been faster, and cheaper for me to do it at home. Never had trouble at a Valvoline location until today. Two hours in and I'm still sitting here! Better off going somewhere where the crew is more experienced. read more

Lathon is amazing! He always lets me know what he is doing with my car when he's doing it. Me, being a girl, it can be scary sometimes getting things done to my car. But he is so honest and very trustworthy. Never tries to sell me anything I don't need. I highly recommend! Even made my husband go to him! He agrees! Thanks Lathon! read more

The last few times I went there, they have been out of oil filters for my truck and end up having to go elsewhere. Friendly staff but come on how are u always out of oil filters for a truck that is very common read more

If you are looking for a quality, professional and affordable place to get an oil change and do much more this is your spot!!! From the time you enter the driveway all staff work together like a well oiled machine. I was in and out in under 30 minutes!! I will definitely be back! read more

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One of the best oil change customer service I had. They are so awesome! Check everything even if I don't need to change, filter, battery... they also have females leading the group. Such a friendly environment. I see them talking to each other, communicating. Great experience. read more

Valvoline Instant Oil Change - Leadership - Oil Change Stations Near Me - Katy, Texas

Got my oil changed here and 10,000 miles later i decided to change the oil myself since it would be cheaper just to find out that they had stripped my oil drain plug and now i cant even get it out. Would advise you pick another place to get your oil changed from... read more

I was pretty well impressed absolutely great service a little pricey but I think it's worth it I got in and out very quickly very professional very polite I work hard for my money and I want people to be nice and polite to me when I spend money well I got that here and I'll be coming back I think most of the reviews here are five star we had a couple I saw that were bad but that happens in life I will continue to go here because first of all the people are excellent service was excellent and I got good oil so I'd recommend this place read more

I am so impressed! As a busy mom and teacher, I was fretting about how I was going to fit an oil change into my schedule. After school on a Friday, I picked my kids up and headed over. I was greeted and informed it would be a short wait, but the gentleman were going to start by checking fluids and tire pressure. I was informed of every decision and they were very friendly and polite. During the service I was given options and everyone was super nice. I could watch what was going on the whole time. It took no more than 30 minutes and they even used a coupon on my order. Best part, I didn't even have to get my children out of the car. Such a great place for busy people and moms with small kiddos. Thanks! read more

Very fast with the service, great customer service as well! Love how they show the battery life & filter! Will be back for every service needed , HIGHLY RECOMMEND THEM! read more

I visited this place for an oil change today and had an absolutely wonderful experience! Santiago was so helpful and courteous, and very friendly! He showed me how to set an alert in my car's computer and another team member took the time to show me how to know that my oil was high enough incase I wanted to check it between visits. Everyone was very helpful and made me feel very comfortable with the service I received. read more

OK, I've used this Valvoline Oil Change location a total of 5 times now, and 4 of the experiences were terrible (one time they had run out of oil - on a Saturday morning no less!). Today, after sitting in line for 30 minutes, I gave up (as did other customers who were waiting for an 'instant' oil change. I timed it And I was second in line. There was NO-ONE to que up the cars, or advise that some lines would be longer time due to transmssion fluid changes or whatever. After sitting in line for a half hour, I backed out and left - not once did an employee even come into drive area to speak to any of the vehicles! All I wanted was an advertised 15 minute oil change, and again this Valvoline Oil change location failed miserably. I will never use this Valvoline location again, and would highly recommend everyone AVOID THIS WORTHLESS BUSINESS if you at all can. Unless perhaps, you don't care to spend several hours trying to get a simple oil change! I would give this location a ZERO or Negative star rating if I could! read more

Impressive service! Never expected such efficiency and they checked more than I expected-lights and tires. When I called to see if they accepted my Subaru they texted me a $25 off synthetic oil change. Their location is near my parents so I will be planning oil changes when visiting. Worth the drive!! read more

I was in the area visiting a friend and needed an oil change so I stopped in. I never write reviews but felt like I needed to brag on how amazing the service and value is here! Conventional oil change for $30 (normally $44 but I had a coupon. He gave me the reduced price without asking for the coupon!). I also got half off a new tail light. He looked at my air filters and fluid levels and was completely honest about not needing to replace many components bc they're fine. Gabriel was also super polite and helpful, and offered me discounts and was not pushy at all. As a woman who knows nothing about cars it can be intimidating to get my car serviced so it is so nice to feel like I'm being taken care of. Thanks y'all! read more

I have taken my car to Valvoline for a while now and I took my car to ford because I had a recall and decided to get the oil change done there this time. Turns out Valvoline over tightens the oil drain plug so tight that the dealer had to drill the plug. That's not a big deal $7 plug get it replaced whatever. They tightened my oil drain plug soo tight that my engine oil pan had a crack in. Cost $600 at the dealer to replace I was lucky it wasn't a big crack to where it was leaking but avoid Valvoline or any instant oil change places because they may have cheap prices they also have cheap technicians. I'll be seeing them in small claims court. read more

Let me just say how impressed I am with the staff at this location!! Absolutely charming and professional. Love the diversity of the staff and the clean atmosphere of the facility. I will without a doubt always come to this location for the rest of my days!! Thanks for being rock stars and being so organized. read more

Valvoline Instant Oil Change - Wonderful staff - Oil Change Stations Near Me - Katy, Texas

Fastest, easiest oil change I've ever experienced. I realized I was overdue, swung in on my way to Costco, and was done before I knew it. I liked how the staff walked me through every step and didn't guilt me into extras. The store also uses cameras so you can watch the work being done. I don't live anywhere nearby, but I plan to make the trip when I need an oil change. The kids and I didn't even have to get out of the car! read more

Excellent service all around. Brianna was incredibly friendly, knowledgeable, and accommodating. The oil change techs were fast and accurate.My first 5 star review of any business...which is amazing. Have high standards? This is the place to get vehicle maintenance service. Job well done pit crew! read more

I love this place!! So quick and everyone is super helpful, knowledgeable and professional!! I dont mind driving 20 miles plus just to get an oil change or service :) if you download their app you'll even find a few coupons to use on services and well..who doesn't love a great deal on amazing service! read more

Just left the location on Spring Green. I was doing a state inspection and oil change. I was second in line on the oil change then was pulled out of line and moved to the inspection line behind a 2 more cars. The tech on the state inspection machine was super slow and I watched as 2 cars behind my original place in the oil change line made it into the bays before me. Bad customer service and poor organization. They also try to up sell you on everything. Was a pretty loyal customer, no longer interested in spending my money at this location read more

I travel for work so I try to stick to one company for oil changes. But this location exceed 5 stars. I wish I could give 10 for getting my oil change to replacing my light bulb (headlight) less then 10 mins to needing air in my tires on even when I didn't purchase anything. Thank you read more