I needed IT technology support with my printer, apple phone, iPad, Mac. I couldn't get them to…read moreprint or talk to each other. I called Lumo in Prescott Valley Az.928-277-8369. I got Chris Winder and he came to my house on time. He fixed the issue quickly. I was totally comfortable with him and highly recommend him to anyone. I felt very safe with him handling my information. I will refund friends to him anytime they need IT help.

We moved our service to Lumo Computers about 4 months ago and could not be happier. Chris is…read moreamazing! He is not only a nice guy, Chris truly is knowledgeable and trustworthy! The cost of servicing our office equipment was cut in 1/3 upon moving our service and our equipment is actually MONITORED. Previously, we had our services with PC Works in Prescott for a year. During this time they cost our small business a small fortune, convincing us to purchase things we did not need, and putting us into contracts with companies that do not perform. PC Works may be good for "one on one", but an absolute failure when it comes to business building and does not know how to take care of a small businesses! We could not be happier with Chris and with Lumo! GO WITH A PROFESSIONAL. GO WITH LUMO....!

Very poor service. When I called them and introduced myself and then asked for the name of the…read moreperson on the other end, he would not tell me at first. I asked him if he serviced HP printers and when I told him my model number he said he didn't know if they could service them. When I asked him who would know, he said the printer is too old and we don't service them. He did not seem very enthusiastic to help me. Too bad he did not want to do more to help me as I have other items in my computer consulting business office that need tending too.

Great friendly service. My OS died on my Chromebook, out of warranty and Asus wanted $330 to…read morefix.......Computime repaired and installed new OS for $75 flat fee. I brought it in on a Friday and it was done Monday, fast service. I had tried to install OS twice and failed, so this was great that the tech was able to do it.

Refurbished means trash that survives, beyond warranty dates…read more Beware such purchases with promises of service support. TriCity is neither age friendly or scripture base or committed to customer service needs. Two, first hand experiences/ disappointment. Seek alternative.

Greg and his team at Tri-City Computers are excellent! Not only did they replace my laptop…read morebattery, they replaced it again at no charge when the one the manufacturer sent was a lemon! They are great to work with, always professional, and very affordable! I cannot recommend them highly enough!

The Benchmark guys are the best I have ever worked with. They go above and beyond the call of duty…read moreto help out every customer. I will never go anywhere else. They are awesome. I cannot recommend them enough.

These guys did a great job fixing my 3 computers. They found the issues quickly and performed the…read morerepair work quickly. I will continue to use them to help me with issues on my computers.

Al did a fantastic job on fixing my MacBook Pro in a day! He is very pleasant, professional and…read moreknowledgeable. Pricing is fair. I highly recommend him

MicroAZ is a hidden gem in the Quad City Area! Technical Director Au Nguyen's expertise is second…read moreto none. When my husband and I were told our existing computer was on its last legs, we began looking for a new one. Not an easy feat as we are not computer whizzes by any means. We went to several shops to inquire about a new computer and the workers talked WAY over our heads and tried to pressure us to go with their business on the spot and immediately pay on the spot with our credit card. We informed them that we were not ready to make such a quick decision and instead preferred to do more research ourselves. We discovered MicroAZ and met with Au ("Al") Nguyen. Al was very polite and listened intently to our questions and concerns. He also asked us what we would be using our computer for so as to get a perfect fit for us. Al spoke with us on layman's terms and did not talk over our heads in super tech talk. Al recommended several affordable and good brand computers, plus he said he could even build one for us, but again there was no pressure to go one way or the other. He encouraged us to look around and make our own decision. After visiting several computer shops, we found a computer which we felt would meet our needs. We took a picture of it and the description of it and asked for his opinion. He told us we had selected a very good computer that would last us many years. We brought the new computer to Al and he transferred our info from the old computer and had us test it out before we took it home. After that, we discovered our printer was too slow for our new computer. Again, we talked with Al. We found a good printer and Al hooked it up for us and made sure we were happy. In short, Al is an excellent, knowledgeable, friendly, and very helpful computer expert. He is definitely hidden secret in a high tech world!

I've been taking my PC to PC Simplicity for many years going back to when KC first owned the…read morebusiness. In spite of his passing and a couple of owners who have taken over the business, they have kept it as professional as always. I recently took my pc in for repair after my external hard drive busted, though my hard drive was not repairable, Ian (who I met with) gave it a heavy general cleaning, removing several malwares. I was very happy with the way he handled everything. I will continue to use PC Simplicity for many years to come! ~ D. Wall

Amazing group of people who actually know what they're taking about and will take the time to do…read moreyou right. Brought in my laptop with issues after a battery replacement. Went though it and showed me that the issue wasn't the battery, but a heavily damaged motherboard after having it worked on at ReConnected.

Joshua is very knowledgeable and very persistent about problems. We had a complicated WiFi setup…read more(old and new together) and he worked his magic. Very reliable, not inexpensive, but very worth it.

Josh was in the area and came over the same day I sent the text. It might have helped that I…read moredescribed the printer, its problem and provided our address. He ran through the checks I knew to do confirming that's all that could be done. Appreciated his recommendations with rationale for a replacement printer. I'd use him again and definitely recommend him to others. Having Josh come to the house sure beat dragging that 50# printer in/out of the car and a shop!

These folks are super friendly and professional. my Mom accidentally got porn spam on her note book…read morepopping up all the time and was embarrased to go to anyone to get it removed. We made an appointment with PC Works. after we showed up they made my Mom feel at ease about the situation and fixed the problem quickly. they even cleaned up all her other cookies and junk and improved the notebooks performance. they never said a word about the problem or made my Mom feel bad because her notebook was kinda old. highly recommend these folks for all your computer needs!

Can't really compare to others, but I took my non-working computer for diagnostic. They called me…read moreback with an estimate to repair. Although I thought it was high, I authorized the work. Computer works better the ever. Thanks Joshua