This review is edited and I apologize for the lateness in posting this revision:…read moreSince writing this review BayCare Imaging reached out to me, not just one time but two times! I was impressed with the quick response and feedback! The Imaging staff was so pleasant and understanding of my needs. We discussed the options available to avoid the delay in reading the X-rays for next time. I have been using the BayCare Health Hub in Valrico for a number of years. I moved to Lake Wales several years ago but even though my drive is almost 2 hours, I will continue to go there. The staff is pleasant and efficient and the facility is clean. I have had to call Baycare Imaging in Valrico on 2 separate occasions to request the results of my X-rays. I went to Imaging in enough time to have the results back before my scheduled PCP appointment! These were not complicated X-rays. This happening again is unacceptable. I go to Baycare Heath Hub in Valrico because I trust this business but that trust is quickly fading. Also I called prior to closing hours and the message was they were unable to take my call!

Dan in the MRI department went way above and beyond, much more than I believed ever possible in…read moretoday's medical environment. He was able to quickly work me back in for my MRI after having issues with my spine stimulator not being able to fully charge to be able to go into MRI. Besides pulling off this miracle, he was kind, respectful, and overall energetically helpful. I'm not sure how to nominate your employees for awards or recognition, but I would like to nominate Dan right now if I can for whatever recognition program BayCare has. Thank you Dan!

Although we see this radiation oncologist often this was first time at this new location. Small…read morewaiting room with nice variety of coffee available. Staff are very friendly and professional. Office and treatment rooms are very comfortable and clean. Dr. Koval is wonderful and explain everything very well. Not a place I wish we had to frequent but glad we found this medical practice as we have been very happy with the care this far.

I know I just met Dr. Matthew Berlet at St. Joesph Hospital in Tampa, Florida. All I can say is…read moredoctor to patient manors are top notch he's a very nice guy he answered all the questions I had to ask last week before I had my first steroid injection in to my lower back. While the procedure was on going he made sure I was okay while he was injecting the steroids after the procedure was finish he made sure I was doing okay before leaving the procedure room. Then the staff finished the clean up like cleaning up around the injection site putting on a nice band aid to help stop the bleeding after I bled out while the procedure was taken place. Over all experience I am happy that Doctor Berlet made sure I was taken care of and made sure nothing bad popped up around the site area. If your looking over doctor who specializes in steroid injections for your back depends on the case look in to Doctor Berlet. He does have doctor privlidges at St. Joesph hospital in Tampa, Florida.

I've been here twice. The first visit was fine. Regarding my second visit earlier this week,…read moremisinformation pertaining to my communication with the mammogram technologist was documented in my patient portal. I called and pointed it out to them to which they replied that a manager would correct it. They then updated it with additional misinformation. I called and shared this as well, was told that a manager would contact me, and I've heard nothing else. That misinformation then caused confusion with my doctor's office. I do wish for things to be documented correctly. This matters a great deal. Marcia Brevard Wynn, PhD

They answered our phones in a timely manner.You don't have to wait two and a half hours like t.G h,…read morethey're very friendly professional.They help me out.I had four different things that I needed to get scheduled and no problems getting them done in a timely manner. Well done especially jennica

It's actually Akumin now, not sure why it's still listed as Rose. But my appt was easy to schedule…read more Staff were quite friendly and much more pleasant than my experience at tgh. Lobby was clean and comfy. Decorated for the holidays. Technician was efficient. No complaints. Appointment was on time and I was finished quickly.

This place was regrettably recommended to us by an acquaintance that I, for one, will NEVER get…read morerecommendations from again. I would NEVER recommend this place to ANYONE. Yes, I'm yelling but I need to explain why. Let me start by giving the pros because that's probably fair. The location is located in Riverview, which was convenient. The staff INSIDE the building were very kind. The gentleman that I did the MRI's with was funny, personable and put me at ease. The office itself is slightly small but there weren't many people there any of the times I went. (I understand why - NOW.) They were also able to get me multiple appointments very quickly. Now, here's my story, along with the cons and how they can and unfortunately will destroy someone's life one day if these practices are not fixed. I have been diagnosed with Multiple Sclerosis since 2016. I have approximately 20 lesions in my brain so annually, I am required to get MRI's on my brain, c-spine, thoracic spine and my lumbar spine. With and without contrast for all of them. Any other office that I've ever been to for the scans, to include hospitals, Florida Medical Clinic, Tower Radiology, etc, have taken approximately 4 hours for all the MRI's, spread over multiple days. My entire spine has been clear of lesions, and I have not had any new or active lesions in my brain for years. I have a high sensitivity to MS drugs, so I am on the least dangerous one out there since it basically doesn't have any side effects. If I were to have new lesions, I would be subjected to trying 1 of 3 different MS drugs that would suppress my immune system and potentially cause irreversible damage, not limited to death. Now, the cons. First, when you call them at any time, you get a call center and most of the time, the representatives don't understand what you're asking, what you need or even who you are. One representative thought that I was a physician from my insurance company calling for a peer-to-peer conversation to approve the MRI's. Another time the person thought that I was calling to cancel my MRI that was the same day. I understand that it's cheaper to hire call center reps from other countries, however, with regards to medical services, patients don't want to have to repeat what they need over and over and argue with reps to get the information correct. Secondly, during my first MRI there, which was for my entire spine, I was in the machine for close to 2 hours. When I got out, I went to the dressing room to get dressed and collect my things. As I'm about to leave, the gentleman tells me that he must retake the thoracic spine MRI because "the machine didn't get it," and "that happens sometimes." I was a nervous wreck to begin with being in the machine for that long but then I had to do it again for part of the images. I was annoyed, not at him, but at the facility for having a machine that "sometimes acts up" and doesn't take the images. Then, when I went back the following week for my brain MRI that typically takes at least an hour any other time I've had it done, I was done in less than 30 mins. Now, I'm sure people would love that, however I was immediately concerned because I did not feel that the images would show what they needed. Apparently, it wasn't the images that I needed to be concerned with. It was the radiologist that read the MRI's. When my doctor received the reports, the brain MRI simply stated, "scattered lesions in the brain." We rely on the radiologists to actually count how many lesions there are to see if I've had any new ones pop up over the past year. THEN came the c-spine report. The radiologist listed that I had a lesion on my c-spine. That meant that I would now have to decide which medicine I wanted to switch to. Each one with varying degrees of potential negative impacts to my health and to my life. My doctor sent me home and stated that she would have her radiologist review the discs to get a more accurate idea of what we are dealing with. I went home and researched and had multiple discussions with family about the medications. We came up with an idea of what we wanted to try but I was heartbroken because my MS was considered unstable again and who knows what type of damage had occurred to my body this time and what rollercoaster I was about to be on with a medication change. A few days later my doctor called me and stated that nothing had changed in my brain and that I in fact did not have any new lesions on my spine. My spine was clear of any lesions. I was so thankful yet so furious that this whole time I was thinking that I was dealing with a new lesion, and my life was going to change drastically because of an inept radiologist. This whole experience screamed "bad news" from the very beginning. I should have listened to my intuition. Beware to anyone that still chooses to use this location for MRI imaging. I truly hope that my experience was a "one off," but I fear that it wasn't. If you choose to still get your images here

I had a very upsetting experience at TGH Imaging Brandon (Bell Shoals) around noon on 10/24/25. The…read morefront desk clerk, Sarah, refused to schedule the ultrasound my doctor specifically prescribed, insisting instead that I should get a mammogram. Even after explaining that my doctor had instructed me to continue with ultrasound imaging, she dismissed my statement and made unsolicited comments about what I "should" be doing. I was already in pain and under time pressure, and her behavior was invasive, dismissive, and unprofessional. I ended up having to insist that she at least process my X-rays. Staff handling patient intake should respect physician orders and treat patients professionally -- this experience fell far short. The waiting room like all the tgh offices/hospital are so cold and spartan, must be like what prison is. Just beige, no plants, no comfy chairs, just basic and pathetic. TGH is so cheap when it comes to amenities. There are none. A tv on the wall is not an amenity. At least they did have free wifi but it sucked too. The only saving grace was the lovely x-ray tech, sadly I forgot her name. She was amazing, kind, attentive and oh so helpful since I do not get around quickly. She waited and went above and beyond and opened every door for me all the way out to the parking lot.

Everyone is so nice here. Very caring and professional staff. My condition required someone caring…read moreand gentle because of pain and I couldn't have gotten a sweeter tech. Very grateful to be a patient here.

The first MRI appointment I had needed to be rescheduled because I had "cats eye" nail polish on…read moreand it didn't occur to me until I arrived that the polish had magnetic particles. Even though they told me that I should be OK and if I felt any burning or discomfort that I would have a remote in my hand to stop the MRI. But I didn't want to risk it. Being trapped in a huge magnet with magnetic particles on my nails. No thanks. They were kind enough to let me reschedule my appointment. Everything went smoothly at that appt. The technician had me in and out of there in about 20 minutes. The MRI was for my wrist. Overall it went well.

I brought lunch to my husband who works across the street and parked my car in their parking lot…read morefor 15 min while still sitting in my car waiting for him to come grab his lunch, one of their employees showed up at my window angrily recording me and accusing me of tresspassing even though there are no signs saying I can't park there and no one came and told me I couldn't park there. I left and parked in another parking spot in the next lot over. Whomever this employee is needs to work on his communication skills he didn't have to angrily record me without my consent he could have nicely asked me to move my car. Mind you no one else was in the parking lot and the building was closed and I was doing no harm just waiting for my husband to come get his lunch.