I've been here twice. The first visit was fine. Regarding my second visit earlier this week,…read moremisinformation pertaining to my communication with the mammogram technologist was documented in my patient portal. I called and pointed it out to them to which they replied that a manager would correct it. They then updated it with additional misinformation. I called and shared this as well, was told that a manager would contact me, and I've heard nothing else. That misinformation then caused confusion with my doctor's office. I do wish for things to be documented correctly. This matters a great deal. Marcia Brevard Wynn, PhD

They answered our phones in a timely manner.You don't have to wait two and a half hours like t.G h,…read morethey're very friendly professional.They help me out.I had four different things that I needed to get scheduled and no problems getting them done in a timely manner. Well done especially jennica

I had a mammogram yesterday and the entire experience was flawless, from the moment I walked in the…read moredoor till I got home and received a call from my PCP with my test results. Never have I received results in 90 minutes. The staff is lovely, organized and efficient. The equipment is very good. I would give 10 stars if I could. Thank you MDC You have a patient for life

No one ever likes getting poked or prodded but yearly screenings are essential for good health. I…read morehad skipped a year and a half because of Covid so I had to get some diagnostic testing done. I came here for a mammogram and a bone density test. I checked in and in no time I was called to go in. The technician was very knowledgeable, kind, and gentle. I finished with the first test they had me go for the second! I highly recommend Manatee Diagnostic Center and will happily go back for yearly screenings. The place is so clean and bright and the staff is outstanding. Going to a new place is a bit uncomfortable but they put me at ease and earned my trust with their expertise. 5 stars! 11/30/21

Made an appointment for a pre employment drug screening, had some complications with scheduling as…read morethe online process allows you to make a drug screening appointment at times that they do not do them. But they called and rescheduled me, so no major issues but that could be improved. Amaya was super friendly and helpful. It I'm sick I'll definitely come back to check out their PAs/Drs care. But the facility is nice and new and very clean.

BE VERY CAREFUL WITH YOUR INSURANCE AT AFC URGENT CARE IN RIVERVIEW…read more I presented my BCBS insurance, which is my PRIMARY insurance and has a $25 urgent-care copay. AFC then found my Aetna coverage and told me that Aetna was my SECONDARY insurance--but said their system required them to use the secondary insurance instead. The result? A $100 copay instead of $25. I questioned this several times. I asked why I couldn't use my primary BCBS coverage. Same answer: their system wouldn't allow it. I even asked them to remove Aetna so they could process my BCBS, and I was told they couldn't because doing so would be "fraud." Here's the problem: that's backwards. Coordination of Benefits generally requires the primary insurance to be billed first, followed by the secondary insurance. Aetna's own provider guidance says exactly that: bill the primary insurer first, review the primary EOB, then bill the secondary insurer. I understand computer systems have limitations. What I don't accept is being told I must pay $100 instead of my $25 primary-insurance copay because their system insists on using my SECONDARY insurance, and then having the word "fraud" thrown into the conversation when I question it. Patients with multiple insurance plans: check exactly which insurance AFC is billing before you pay. Needles today I left to another urgent care where my insurance was billed correctly. I will never step foot at AFC Urgent Care again.

This review is edited and I apologize for the lateness in posting this revision:…read moreSince writing this review BayCare Imaging reached out to me, not just one time but two times! I was impressed with the quick response and feedback! The Imaging staff was so pleasant and understanding of my needs. We discussed the options available to avoid the delay in reading the X-rays for next time. I have been using the BayCare Health Hub in Valrico for a number of years. I moved to Lake Wales several years ago but even though my drive is almost 2 hours, I will continue to go there. The staff is pleasant and efficient and the facility is clean. I have had to call Baycare Imaging in Valrico on 2 separate occasions to request the results of my X-rays. I went to Imaging in enough time to have the results back before my scheduled PCP appointment! These were not complicated X-rays. This happening again is unacceptable. I go to Baycare Heath Hub in Valrico because I trust this business but that trust is quickly fading. Also I called prior to closing hours and the message was they were unable to take my call!

Margie and Dan in the MRI department did a terrific job taking great care of me. Margie has a warm…read moreand calming personality that is perfect for putting one at ease when you are concerned about what your test will be like. She is excellent at starting an IV as well! The center is spacious and clean. BayCare has a real winner in this facility and the people who staff it, beginning with your initial encounter at the front desk and subsequently every person you meet after that. The bathrooms are immaculate also!

I am so thankful for the below reviews that validate my experience with TGH. Sort of a Twilight…read moreZone experience which was upsetting to say the least but I realize I am not alone.. Scheduling was a complete nightmare. Took a few days to finally get it scheduled. Only when I said I would complain to management did they finally schedule all orders given by my doctor. After reading the reviews below I am concerned if I should actually go to the scheduled appointments as it seems a review stated the experience of getting the results as well extremely negative. Read less

Trying to get an appointment for an MRI at multiple locations very disappointing as out 2 to 3…read moreweeks and then once you get the MRI done getting the report as a whole Nother mom had her MRI done last week and the report is still not read. Her appointment is tomorrow and calling the imaging department and trying to get it read as a joke because they say that nothing can be done unless the calls to request the radiologist to read it faster!!! very disappointing!

Given in a MRI. The girl that was helping me was wonderful. I would do it all over again.read more

I was a little nervous based on the reviews, but they were awesome. I got there early and they took…read moreme back to do my mammogram 15 minutes before my scheduled time. The tech was super sweet and gentle! Everyone at the front desk was very kind!

This place was great when it was Tower Imaging. Mostly same staff. Ever since TGH took over, it's…read morehyper-automated, you can't speak to staff directly and it's frustrating. If nothing else, patients should be able to leave messages during off hours and request call backs. Not the case. No 'call back' option. Seeking a more patient-centric alternative.

Waited over 3 hours for an exray to be taken. Unable to make…read moreappointments for x-ray. So I waited while every appointment went in before me. Very bad policy. Will definitely go elsewhere Won't go back

I went to this location to have some x-rays done. The customer service was good. The only thing I…read morethink that could use a little bit of improvement is the seating area as it is very small and there were a lot of people sitting there which made me a little uncomfortable given that Covid is still running rampant, but the people that performed my, necessary tests were nice. I wish I would've gotten their names. Other than that I would use this facility again in the future if necessary, but I would definitely wear a mask.

The scheduling lady with white hair from my observation and encounter is racist. I walked in as the…read moreonly black girl. The black woman in window 1 asked me to go to the scheduling lady with the gesture of her ands with the assumption i didn't have an appointment. The white lady with white hair gives me a mask and proceeded to answer the phone as if I weren't there. I proceeded to the black woman in window 1 who finally asks if i have an appoint. I let her know i do and give her my va identification. The black woman sends me to window 4. I'm greeted with respect and feel safer speaking with this woman. As a veteran today i felt disappointed. Do better tower please for the sake of humanity and black women who don't get to be seen in these spaces with respect and to your black military veterans.

i I had a wonderful experience at Quest Diagnostics! My school required several immunity (titer)…read moreblood tests, and Minnie was incredibly helpful throughout the entire process. She took the time to explain everything clearly, answered my questions, and made the whole experience easy and stress-free. I truly appreciate her excellent customer service and would highly recommend this location. Thank you, Minnie! (Klaudeta)

I was able to schedule my appointment within the same day. There was no line or wait when we…read morearrived. We were seen at our scheduled times and it was an easy process. Jeff and Christine were so patient with my kid and they were able to draw his labs quickly. We were in and out in less than 15 minutes. Such a quick and efficient experience. We will return if we need our labs again!