Carlos and Nate are the kind of professionals you want handling your plumbing needs. They genuinely…read morecare about their customers and always strive to do the job right. They're knowledgeable, easy to work with, and take the time to explain the issue so you actually understand what's going on--not just get a bill. Reliable, fair, and trustworthy--highly recommend!

I liked working with Carlos and Nathan so much that I was sad this morning when they left! They…read morewere so helpful and knowledgeable. They redid a ton of old piping and fixed leaks in the 1940s home I just purchased. You can tell they love what they do, and are lovely to work with. Will absolutely have them as my go to plumbers for anything else going forward.

I've used Roy for backflow testing for a tall 4 story duplex place in San Francisco for many years…read moreand he is FANTASTIC. He's an expert, fast, responsive, efficient and trustworthy. And a great guy. Would highly recommend him.

Roy has done our backflow testing for years. Always helpful, fast and reliable.read more

I highly recommend Rommel! I had an emergency with my water heater on a Saturday, and they…read moreresponded faster than anyone else in town. The technician arrived on time, was extremely professional, and explained the issue clearly before starting repairs. They didn't try to oversell me, and the final price was exactly as quoted. The area was left clean, and the hot water is back to normal. Great service!

We had service from Lil Rooter on January 13 to help detect a major leak at our home. He started…read moreoff by stating how honest he was, which I thought was strange. He charged us $295 to crawl under the house and told us that it was all dry under the house and he couldn't detect a leak. He tried to talk us into a replacement of all the galvanized pipes under our house, even though he couldn't find a leak in them. I contacted another plumber and he found a major leak under our kitchen, and another smaller leak under the hallway outside our main bathroom. I am very dissatisfied with the service we got from Lil Rooter. He missed the major leak under our kitchen and in the hallway. I have asked him to consider a partial refund of the money we paid for him to crawl under the house, but have not received a reply. I know he crawled under the house, but he didn't find the major leaks that we had. He told us it was all dry. That wasn't true, because he apparently didn't conduct a thorough enough inspection.

Can't believe I haven't written a review for this business! Travis and his team has done work in…read moreour house for over 3 years now and they always do such great work. It's rare to find a contractor who'll be straight up with you, respect your home, and clean after themselves. He's always busy with other clients but he always finds the time and resources if my home needed any repairs. Extremely rare! Additionally, Travis is extremely responsive and communicative! Would recommend him and his team to anyone!

Travis is our go-to guy for our plumbing needs, hands down. First time was to replace our water…read moreheater. Travis and his crew did the job, they did it right, they were professional and courteous, respectful, great communication, everything on time, clean, etc. Second time was to repair a busted water pipe and again the results were the same, outstanding. I didn't even bother to search for quotes because Travis' work speaks for itself. In this day and age, you can't replace the professionalism that he exhibits and get results all at the same time. When we need another repair, Travis will be the one I reach out to first because I trust that it will be done right the first time and me and my family will be in good hands.

My husband and I were really impressed by Pacific Plumbing System and highly recommend them! The…read moregreat service started with Lisa in the office, who was friendly and professional, and set up our appointment for the next day. Todd, the service technician, was punctual and set a knowledgeable and capable tone from the start. He effectively diagnosed the problem and executed the recommended repairs perfectly. We are very satisfied with the result!

I called Pacific Plumbing Systems to inquire about having 2 outdoor faucets replaced and have my…read morewater heater checked out for a safety issue. They sent a Service Technician, Todd, out the next day to evaluate what needed to be done. Todd was very knowledgeable, explained what needed to be done in detail, and scheduled an appointment to come back and do the work 2 days later. All the material needed for the job was on his truck, he completed the work in a timely manner and thoroughly cleaned up when done. Todd even pointed out that I didn't have an earthquake shut-off valve on my gas line and installed that as well. I would recommend Pacific Plumbing, and Todd, to anyone who is looking for good quality workmanship. They gave me a senior discount as well.

I recently had Joshua and his crew come to my place to fix the piping in my bathroom, and WOW! I've…read morebeen using Rooter Monkey for all my plumbing needs for about two years now and they're as reliable as it gets. Still the same excellent service, friendly workers, and most of all the bargain you get for the work they're doing! I couldn't be more happy with the work they've done for me. Joshua has them in and out. No shortcuts just great work. My favorite thing about Rooter Monkey is the fellowship they have with their customers. They check in to see how things are going months after the job was completed. I'll definitely be coming back! Thanks Rooter Monkey!

If you want a reliable, professional and competitive pricing. Look no further, Josh was very…read moreprofessional, committed and very affordable compared to other plumbing companies out there. Very honest man. Would definitely hire him again for future jobs.

A Plus Plumbing did an amazing job fixing my kitchen sink. The technician Juan was honest and did a…read moregreat job of telling me what was wrong and explained how he was going to fix it. So basically if you want good, honest, quick and reliable service I suggest you call this company.

UPDATE THE COMPANY RESPONDED TO MY PHONE CALL AND RETURNED…read moreTO ADDRESS THE PROBLEM. The clog has still not cleared so we will need to remove/replace toilet. Since this is not the only toilet, removal/replace is not an emergency. Will do it on Monday. There was no additional charge for the return visit. There will be a charge to remove old/Replace which seems very fair to me. This business is now called NG Rooter and Plumbing. I had this company come to see why upstairs toilet was not flushing properly. The technician, Victor, put a hand snake into the toilet two times. Flushed and water went down, but slower than normal. I said I did not think the flush was powerful enough. Victor said, "It's old." So in less than 5 minutes, he was on his way. 5 flushes later, the toilet still has a blockage. Phone calls and text messages have been ignored. Still waiting. Victor pointed out the phone number on the invoice and said to call if I had any problems. Wonder how long it will take to get a response.

First of all, I take responsibility for hiring these guys. Every other plumber was talking about…read moreneeding 4-6 days to repipe our home and CR said they could do it in two. I was more focused on getting water service back not realizing that with a company with Rooter in the name , the focus is on speedy repairs and not quality. I got what I paid for. 90% of what they did was good. The other 10% I paid a real licensed plumber to come in and fix. There was poor communication or no communication from the owner ( who I assume is the licensee ) and his guys who are neither journeyman nor English speakers. I asked for them to run a new water service pipe through my foundation. During the walk through Chavo said no problem, he's got the drill. I'm replacing my stucco and that location makes it easier for the demo. I got home from work and his guy Nazario went through my foundation vent because that was faster making it difficult for me with the rest. of the scope of work. It looks terrible. Just poor workmanship.. It was then that I started to realize that they are focused on fast work , not quality work. There were 4-5 poorly done things and a few that were just stupid. . They did try to make it up by doing a few extras no charge like a hose connection and a vent repair. The main cause of me wanting to repipe was a failing manifold in the shower. What did they not do? Replace the shower manifold . I had to go buy one and have them install it after they put new pipe on the faulty manifold. This was after repeat conversations about this specifically . Just because someone says yes doesn't that mean they understand you. After install, it leaked worse than before and I had to remove a wall to access, and had a real plumber fix it, They broke a tile and the leak they left ruined my baseboard and I had to replace it. Again, this is my fault for hiring them after a recommendation from a friend. Without writing an epic tale, they did a few bone headed things that I had to call their boss and make them redo. They were in a hurry. Nazario , who may or may not still work there was disrespectful to my wife and chauvinistically did not listen to her . I had to come home from work early to make them stop and do what was clearly described in the estimate. He was combative and untruthful. He and the crew demonstrated a lack of ability to problem solve or think critically. There is another review illustrating this here. This company is probably very good at emergency repairs where no thinking is involved and they replace like for like copying what was there. For real plumbing, don't go with this company. I am currently a city building inspector . I could cite the code violations, but it was mostly poor workmanship , deviation from the contracted scope or incomplete work. . They were so bad I accused of them of a few things they were innocent of. As time passed I kept finding more things they screwed up. They told me they removed the old pipe. When I went into the crawl space ,3/4 of it was left behind. Nazario said there was no garbage , but I had to crawl underneath and haul it all out, I found another stash of old pipes in the crawl space today prompting this late review. If you need real plumbing, relocation or a layout change , this company is not for you. If you need an emergency replacement or repair done fast they are probably ok,

Challenge Rooter did a fantastic trenchless sewer lateral insulation at my house. They finished in…read moreabout 6 hours, and did a great job redoing the concrete they took up. Passed all inspections same day. Also, the estimate came in under three others I got quotes from.