Love my new windows! Doing business with Jerry was a pleasure. His crew was efficient,…read moreprofessional, careful, and friendly. They were just the best and completed the job in one day. The windows are beautiful. We had a couple of cold snaps, and the difference in our use of heating was significantly less. The house is quieter as well as brighter. High fives to Jerry and the crew. Y'all are awesome!

Do not be fooled. This man and company make promises and use contracts they have no intention of…read morekeeping. They cheated me out of $12,000.00. Promised a return of my money and then came up with an amended contract guaranteeing a return of my money. They did not return one cent and have completely ghosted me. BEWARE!!! Please read reviews carefully. I am not the only one that Jerry Dixon has cheated.

Shock and Awe! We have been in our home for over 17 years…read moreand had been noticing air and heat and noise coming through our two largest windows in our home. We are quite a ways from 1604 yet we could hear the traffic pretty well. Day and night! So we started the process of shopping around for replacement windows last year and interviewed many vendors. we were quoted and listened to many sales people about their products and installations. We narrowed it down to three vendors and brought the sales people back in for a final presentation and quote. Larry Bindel, the owner of First Place Windows, was not only the most thorough but he was also the nicest guy we talked with and he delivered a professional quote. His price was not the lowest but my wife and I liked him and his delivery and we spoke w a few of his customers. We believed and had it proven that Larry really loves his customers and does right by them. Our windows came in when he said they would and the windows were installed from 1:30-6:30 the afternoon we set up. His installers, 2 guys, worked in the heat and did a great job. They laid plastic over everything nearby before they started and then cut the two large windows out and replaced the old with the new. They caulked around the new windows and cleaned up the mess and left. Larry and his son were there also to oversee the job being done. The new windows let no heat in and we cannot even hear our water fountain against the window. The difference is incredible! Silence is golden. Lol. Plus the windows that Larry installs have a much lower bottom window than the other windows we looked at. We liked this because u can see much more. I believe like 85% more. The other windows seemed to be more 60/40 where u could not see as much. Anyway, we loved Larry and his team, the windows, the service and clean installation and very quite and professional manner. Thnx Larry

Our whole experience with First Place Windows was great. We were presented with the different…read morewindow options and were kept informed of the timeline. The day of the installation was terrific, efficiently done and fast. I believe the price was more than competitive.

Amazing service amazing quality, they got the job on on time and in budget. I'm very happy with the…read morejob that they did. I would use them again in a heartbeat.

We made an appointment a week in advance with The Glass Guru for an estimate. Joshua Brewster…read more(operation manager and estimator) showed up 45 minutes before the scheduled appointment time to give us the estimate. After measuring a few windows, Joshua told us they added another appointment to his schedule and he was going to have to leave, that he "didn't have time" to do the estimate now since they added to his schedule. Having made this appointment a week in advance, and then telling us "he didn't have time" since they just added to his schedule, is in my opinion very poor customer service. Probably a poor reflection on their work as well. Not an accident, that the other 1 star reviews have to do with canceled estimates and poor scheduling. We decided to go with another company.

Alright, so Ingemar Anderson came out to the house on Saturday for Window World and I gotta say,…read moredude knew his stuff. No BS, no pressure, no trying to upsell me on things I didn't need. He walked us through everything -- tempered glass, the silver oxide they spray on panel 2, all of it. He even FaceTimed a young lady (Sorry, am terrible with names) who showed us this big picture window with panels that slide on both sides. My wife and I had questions and every single one got a straight answer. Here's my favorite part though. Multiple times during the visit, Ingemar would look around and just go, "Yep, you need windows." I think he said it 3 or 4 times. I laughed every time. Every. Time. After we signed the contract he mentioned Window World also does siding and soffit. Which we're gonna need. Sneaky. I respect it. Now here's something the sales manager is gonna want to hear. Before this appointment I asked 3 AI models -- ChatGPT, Gemini, and Claude -- what the top window company in San Antonio was. All three came back with Window World. Not one of them. All three. You can't fake that. Ingemar is the real deal. If you're on the fence, get off it.

I had this company come and replace the whole lower section of my house. I had the nicest man come…read moreand help me with it. Wish the owner had been just as nice. had problems with one window that couldn't closed after cleaning my windows. called it in, after a couple times. they sent someone and he kept forcing it to close and couldn't get it. he said he needed someone else to do it. the owners emailed me after I originally email why had not someone fixed it. the 2nd guy who couldn't fix it said it was owner eeeor and it was my fault. so it be on my dime. owner and I went back and forth, then had some errors on my info and purchase and malfunction of window. I corrected him, and then a very nice man, another came and fixed within 5 min. It was a faulty part. super easy fix and the 2nd guy made it worst. plus he didn't work there anymore, lack of knowledge! Both original man who quotes me the windows and the 2 kind man who fixed the window don't work there anymore, for reasons I don't know. I have the upper part of my house to do and it mainly 4 double French doors/window. I will not use W.W.! owner was not respectful with me, and plenty of other window company's!

Josiah was a pleasure to work with from the beginning . Frank and his assistant did a fantastic job…read moreon the installation. Can't tell it's the same house . Communication is sometimes lacking but otherwise I would highly recommend them !

We love our new windows and doors. The quality of the windows is outstanding. We have had them for…read moreabout 3-4 months. We are the envy of neighborhood. lol. Price was great other quotes we got from big companies were 40k-60k higher. Excellent price and great service.

No. Rude on phone and would not address my need. Only wanted me to buy windows. I was not impressed.read more

From the owner: Welcome to Edgewood Windows, where we don't just frame your view of San Antonio - we perfect it!…read moreWith over 20 years of experience in residential and commercial window installation, we've become the city's go-to window wizards. Think of us as your home's personal optometrist, ensuring crystal-clear views and optimal energy efficiency. From custom vinyl window replacements to energy-efficient double-pane upgrades, our certified installation experts handle it all. We specialize in storm windows, bay windows, casement windows, and sliding glass doors that stand up to Texas weather. Our selection includes trusted brands like Pella, Andersen, and Marvin, offering options for every budget and style preference. Serving Greater San Antonio, New Braunfels, and Boerne, we pride ourselves on precise installation, competitive pricing, and lifetime warranties. Whether you're updating a historic Alamo Heights bungalow or outfitting a modern Stone Oak office building, our team delivers professional service and premium window solutions. Free consultation, energy savings assessment, and financing options available.

Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.