This is my first time trying to get my car window repaired. They made the whole experience a breeze…read morewith fast responses, helping me get an appointment quickly and they even have someone drive to you. It took about 45 mins to get my window replaced. I am so happy with the outcome and how speedy it was. Not to mention the pricing was very reasonable compared to other locations I called. I have no complaints.

VIP Auto Glass texted me right away after calling the number listed and quickly gave me an estimate…read morefor my new windshield (very reasonable price!) and a few times for an appointment at my house the next day. He showed up on time, was polite, worked fast, no upsell, stuck to the quoted price, didn't make a mess and my new windshield looks terrific. Highly recommended.

Excellent service and pricing for our Tesla. On time and the replacement was fast. Alignment was…read moreexcellent as we had no issues with the Autopilot self calibration.

Kaiden replaced my Tesla M3 windshield. Very competitive pricing, prompt communication. Repair…read moreperformed at my home which was convenient. Very easy process. Would highly recommend.

Probably the best value for the automotive glass replacement in Texas (definitely in San Antonio)!read more

A weedeater mishap busted my Tacoma's door glass…read more The Apex team was very responsive from their easy online quoting process through the on-time and fast service during my appointment. Their local price was much better than the national brands. I highly suggest you giving them a try!!

Ophelia led the Safelite team at this location in making life easy for me as all the delays…read morehappened with my windshield glass replacement which was not Safelite's fault. This store is a keeper as also evidenced by its amazing customer reviews. Jay is the tek lead. He gave me confidence by assuring me I could drive my vehicle safely while awaiting OEM windshied glass to arrive. Today's early morning glass replacement appointment was delayed since I had to rush back to my Audi dealership for them to clear error codes generated by Safelite's sensors (once again not caused by Safelite). Gone are the days of old non-computerized vehicles and we all have to live with error reports be they major or negligible. Safelite's policy to not proceed with any glass replacements if too many error codes r seen by their computer where the dealer needs to clear or resolve the error reports first -- is reassuring. Jose was my tek specialist who did my glass replacement. He is one of the chosen specialists specifically for my make and model due to its idiosyncrasies. Everything after install was reported by Jose as perfect and excellent with the glass replacement and recalibrations. The store itself is truly presentable, clean, and amply supplied with Keurig goodies and a cold water dispenser. This particular Safelite location is highly recommended in my books. Kudos to manager Justin and his whole team for making my experience with Safelite truly amazing. Praying and declaring an amazing destiny for this Safelite facility and its staff. God bless you all.

Several weeks ago, I went to Safelite to replace the front windshield on my Bronco and paid $900…read morefor what I believed was a brand‑new installation. After taking the vehicle for a wash, I noticed a small chip along the edge of the windshield that had been patched with some type of adhesive. Unfortunately, I didn't catch it right away, and at this point they would likely deny responsibility -- but the reality is that I received a repaired windshield instead of a new one. If you visit the Safelite location at 6531 NE Loop 410, San Antonio, TX 78238, please inspect your vehicle carefully before leaving. My experience was disappointing, and I want others to be aware.

great service! I called expecting to get an appointment in a week or so, I was able to get my…read morewindshield replaced next day and completed in less than two hours! highly recommend!

Ian, just helped us with our windshield replacement today. He was very prompt in scheduling our…read moreappointment , explained the process and completed the job on time! Thanks Ian, you did a great job!

We had the unfortunate luck of the window on the front of our home cracking after it was hit just…read moreright by a rock kicked up from the lawnmower. We called Glass Doctor after seeing their vehicle in our neighborhood working on a home that just went under contract. The process to receive a quote seemed painless. They sent someone out within a week to measure the window and take photos to ensure they ordered the correct product. I put a deposit down, the window was ordered and they scheduled to come install two weeks later. Upon install the gentleman had difficulty replacing the window, as our plantation shutters were "in the way." While this should have been mentioned at our initial "quote" visit, it wasn't. My husband removed the entire shutter, caulking, nails and all so the gentleman could have better access to the window. Unfortunately at some point a piece of the window lock was broken. He assured us the company would take care of replacement, took photos of the window, took the broken piece with him to "match" the color and went on his way. Weeks went by with no word. Eventually we heard the wrong part had been sent and they were waiting on another one. Another week. Meanwhile, our front shutters were still sitting and waiting to be put back up. Finally they texted that the part had arrived and they would be out to replace it in the next few days. A new gentleman came to replace it. He was just as confused as we were when he pulled out the WHITE replacement for our BEIGE window lock. He assured us the office must have made a mistake, but left us with the white piece so that our window would be functional in the meantime. We contacted the office to let them know about the mixup and we're told "Yeah, white was the only color we could find. I Can have a manager call you if you want." I was disappointed regarding the lack of care taken to make right a situation we had been exceptionally patient and kind regarding. It's been radio silent since. No manager call. I'm guessing we're stuck footing the time, energy and cost to have a product that matches on our high end window as well as have our shutters put back up. I'll consider looking elsewhere in the future for my glass needs.

We are very happy with the quality of the work done at our home by Chris Mireles. He was on time,…read morevery helpful and professional. He replaced the glass in a large double pane window and resealed the glass in two others. He also repaired a leaking shower door. We would definitely recommend his service.