I can't recommend this place enough! From the moment I walked in, I felt welcomed and relaxed. The…read morespace is clean, peaceful, and has such a calming atmosphere. My massage was absolutely amazing--one of the best I've ever had. Lala took the time to listen to my concerns and focused on the areas that needed the most attention. The pressure was perfect, and I left feeling completely refreshed, relaxed, and with less tension. If you're looking for a high-quality massage and exceptional customer service, this is the place to go. This is my go to place.

Had a great massage with Jessica! She was wonderful about asking exactly what I needed focus on and…read morechecking in on pressure. I asked for lots of attention to my upper back, and I definitely got it! Not my first time coming and I'll definitely be back.

My wife went to this spa and came back very happy!…read more It saves me the trouble of doing finding time to do it myself The results are very good, relaxed wife is a relaxed life

Very professional massage, therapist and staff. Maggie did an amazing massage. I highly recommend…read morethis place

Excellent and convenient from Rossmore! A regular…read morecustomer for sure Thank you Plus one Spa!

Just had my 1st massage at this place with Emily, she was amazing!…read morePro: Did a great job at reading my body and understanding what needed to be done to relieve some really bad tension in my upper body! Love her she was super sweet! Con: I did originally go in with hopes on the massage being more foot massage focused but was recommended the full body and accepted which I am not upset about at all but my feet were def left out and that's really what I wanted. Next time I'll ask for more feet, but my shoulders feel great! I'm also not too big of a fan of being asked to leave more of a tip than the 20% I was already leaving. But overall I enjoyed the service and will be back

Great service highly recommend for a massage. we had a couples massage and we loved it. Very nice…read moreexperience definitely will be going back

I visited Woodhouse Spa Walnut Creek on Sunday, July 19, with a friend. I had a facial, and my…read morefriend had a massage that I had purchased as a birthday gift using an online gift card that I purchased in October of last year. Both the facial and the massage were enjoyable, and we were happy with the services we received. Unfortunately, the experience at the front desk completely overshadowed our visit. When we checked out, my friend was told she owed the full amount for her massage. I explained that I had purchased the online gift card in October of last year. The front desk immediately asked for the confirmation email. I explained that the purchase had been made months earlier, I no longer had the email readily available, and that when I called before our appointment, I had been told we did not need to bring the confirmation because they would be able to look it up. Instead of trying to help, I was told that wasn't how they handled gift cards and that they had no way to look it up. Rather than feeling supported, the interaction became unnecessarily uncomfortable and felt more like I was being questioned than assisted. The staff came across as rude, disorganized, and unprofessional, showing very little interest in finding a solution. Ironically, after insisting they couldn't look up the gift card, they eventually searched under my name, even though the gift card was for my friend, and found it. Then, after processing everything, they initially told my friend she still owed $100. When I said I would pay it, they responded, "Oh, sorry, correction, you actually have a $100 credit." That level of confusion only reinforced how disorganized the checkout process was. When it came time to pay for my facial, I was then asked, "Would you like to just do the customary 20%?" Rather than presenting tipping options or allowing me to decide for myself, the question felt presumptive and added to the uncomfortable experience. To top it all off, immediately after everything we had just gone through, we were asked if we'd like to rebook another massage. After the experience we had at the front desk, it felt completely tone deaf. There was no genuine apology or acknowledgment of the inconvenience. The treatments themselves were good, but customer service is an important part of the overall spa experience. Unfortunately, the disorganized, dismissive, and unprofessional interactions at the front desk overshadowed what should have been a relaxing day. I hope management takes this feedback seriously because the quality of customer service did not reflect the quality of the spa treatments.

Book Alisa for deep tissue massage! She sounded concerned for me the moment she touched my back…read moreknowing right away how tight it is. She worked on those knots like it owed her something. If you're looking for someone that can put a lot of pressure specifically to relax tight muscles or knots, I highly recommend Alisa.

Had a wonderful massage from Vicky. She worked on getting the knots out of my shoulder/upper back…read moreand then gave me a fantastic scalp massage. The spa was calming, clean and welcoming. It was a great experience and I'll be back soon.

Best massage place in Walnut Creek. It's so much fun to bring a friend for chair massages together…read more Keep your clothes on, sit back and prepare for an hour of pampering and total relaxation!

I went last weekend on a whim. The lady who massaged me had sharp nails and made me bleed. At the…read moreend she rubbed my belly and told me I need to lose weight. Solid no.

Ok, as for language barriers- typically I do not have issues with my masseuses because I can speak…read moreChinese. This is no exception. This is still one of the cheapest places for reflexology in the area. They do have cash pricing so use that. I just get the 30 minute foot/30 minute body, which is in a communal massage area. It's ok for me. I'm not complaining since this is usually how reflexology places work and you're fully clothed. I usually have good experiences here. Usually I have a male massage me, and they tend to be super heavy handed, just the way I like it. There was a massage I got once that I felt was on the really light side on the foot part, but once we got to my hips and glutes, definitely didn't know I had some tightness there. As for tipping, I haven't really experienced issues myself, but I did hear them kinda judge on tips when the customer was gone in Chinese. Mainly asking how much she got and said the number. I would say it's better than getting a pedicure, so I much rather spend $55 on a foot massage (cash price in June 2026) than a pedicure.

First time here, I was taken to a large shared room with 10+ beds, just be aware this isn't a…read moreprivate setting. The lighting and music were nice, but a ticking clock next to me made it hard to relax. During the service, multiple staff rotated in and out, I had three different people massaging me. The massage felt too rough and overall chaotic rather than calming. I was asked to pay before the service, and when I tipped 15% at the end, the therapist seemed disappointed. Everyone was very nice, but the experience was not relaxing and left me disappointed.

Excellent service. Just the right amount of pressure. She was extremely attentive to sore areas…read more I will return soon.

BEWARE! I was in the shopping center and was planning to get a massage today at another business,…read morebut I saw Grand Opening so I figured why not try this place out. I paid for 1 hour $70 (cash) and they make you pay BEFORE service. My massage was 40 min, but really 35 because the lady giving me my massage stepped out for 5 min trying to help a customer who walked in. Which I would have been fine with if she was mindful and not let that run on my massage time. When my massage was done I asked if my massage was 30 min or 60 min. She said 60 and I said it was only 40 min (I wasn't even going to bother mentioning the 5 min). She shrugged her shoulders and said next time don't come when busy. Mind you, when I got there they NEVER mentioned that they were busy and were more than happy to take my money. Then I thought she asked if I wanted tea, but she was asking for a tip. I said I paid for an hour, in cash, how much is 40 min? Her body language said forget it and proceeded to walk me out. I don't know how long this place has been open... but this was not the best experience, nor the best experience for a grand opening. I want others to beware. If you choose to come here I hope your experience will be better than mine.

My wife and I have both come to Oksana for massages. Oksana has a fantastic intuition for treatment…read moreand we also leave feeling great. Recently we both visited after walking through a very difficult, emotional time. Oksana's treatment relaxed us, worked out accumulated pain points and lymphatic baggage we needed sorted. We can recommend her services enough.

Reasonably priced, very good massage. Oksana was easy to…read moreschedule an appointment with via email and text (text preferred). Her studio is inside Skinsations on the second floor of the building and the room is very calm, comfortable, and clean. Her pre-massage discussion and evaluation was thorough and the massage itself was relaxing and well done. There is metered street parking all around the building, but it can get a bit crowded there sometimes.

Always the best service most caring and knowledgeable staff simply unbeatable…read more buy certificates or get a plan either way its worth it been a regular for 5 years cant live without it!!!

This place is amazing. It's unapologetically no frills, which means you get pure focus on whatever…read moreyour body needs -- I've gone in with various injuries from running too much and they've helped me get better every time!