Great people with friendly manager. Affordable price…read moreconveniently located. They are flexible with scheduling as well

Yah I don't know what's going on with the owner, but she was so rude. I called and had a 2 hour…read moreappointment from 4:30-6:30pm Showed up at 4:20 and was escorted to the room. At 4:55 she came in and said that they were being delayed and would have to turn mine to a 90 min because they have another guest coming at 6:30. Okay unfortunate but no big deal. Life happens. The masseuse begin at 5 and then at 5:50 she starts wiping the oil off with the hot towel and promptly ends at 6. Saying all done. I kept telling her we had 30 more minutes but there was language barrier. So whatever fine I got dressed. When I came to the front counter to pay she still trying to charge me for 90 minutes, I calmly explained that we only did the massage for 1 hour, the masseuse was sweet so I still tipped her 60 bucks like I normally do for a 2 hour sesh and just expressed that I should only be paying for 1 hour since that's all I received. She then started yelling at me that we don't like people who try to steal and took 20 dollars out her purse and threw at me and said I can't take the discount off the card. I told her nicely like hey. I'm not penny pinching or dishonest. I don't need your 20 dollars cash because I havnt even paid yet. Can you kindly just charge me for 1 hour and I will be in my merry way. And she continued to berate me while charging my card. Like what is going on I could've lied, taken your 20 dollars and walked out with a free massage but I was honest. No one is trying to pull One over on you or steal, I just only wanted to pay for services rendered. This will be the last time I patronage your business.

I want to support this place because you can tell it's a small business whose location is not…read moreideal. Its entrance is hidden upstairs on the 2nd floor of a shopping retail building. Sometimes it is difficult for me to get a hold of them to get an appointment but I feel like scheduling online was best and if they missed my call they'd text me back. I'm a frequent massage customer due to all my aches and pains and I prefer Thai massages the most. I usually drive all the way to walnut creek but so happy to have this place close by! The massage was relaxing with perfect pressure. Price is reasonable and the facilities are clean. I'll be back for my regular massages here!

I'm so glad I found this place. I've never gotten a thai massage before, and this definitely did…read morenot disappoint. I occasionally get migraines accompanied by occipital neuralgia and I know nerve inflammation is largely part of it so I decided to try a more intense massage which was a great decision. Massage: I walked into the suite greeted by the receptionist, then was quickly given the intake form to fill out. They brought out a wooden basin to soak my feet in hot water while I was filling it out. My feet were dried off, I was given slippers, and was shown to the massage room. I chose the Signature Thai Massage which I really needed. The back walking was intense (again, it was my first time but I really enjoyed it!), and the accupressure massages + balm and stretches were my absolute favorite. My masseuse was Anna and she was so lovely. She managed to crack my back during some leg stretches which was SO NICE because I'm never able to crack my own back. I added on an indian head massage (because of my migraine and nerve inflammation in my neck). Cost: Very affordable and worth the price. I also liked how I could book the same day and be accomodated so quickly. Hygiene/Facility: The spa is a suite, located in the 2nd floor of a shopping plaza. It's quiet when you walk inside the hallway which makes it a peaceful transition when walking outside back into the noisy world. The spa itself is small, quaint, clean, and has a refreshments table with tea, coffee, and snacks. They have 3 massage rooms (I believe, or more?) which have double beds, but they're very spacious inside and have ample room to place your belongings + move around if you're doing a couples massage. Overall I loved this experience and will definitely be coming back. The staff was very kind and attentive.

I have been coming here for a while. I only see Angela. She is consistent, strong, and amazing…read moreevery time. I see her for a strong technically deep tissue massage and don't really go anywhere else. The prices are unbeatable really at 70$ for 60 minutes. Suggestion: Give her 100$ u don't find many places at this price with a quality massage. Massage is hard, physical work and should be compensated accordingly esp if prices r this reasonable. ( just stating the reality of it ) if you have ever worked a service industry, and you can afford to pay 150$ for a massage u can afford a nice tip. And on the other hand if it truly truly is a terrible massage then that's up to u... The sheets always smell incredible clean which I also love. And it's got a nice calm and bright ambiance.

Best massage in Pleasant hill. I got my massage done to day with Angela . Massage room is private…read moreand super clean. I have been to some other local massage the quality is not very good or the price is too high.

This has been my go-to spot for years! Appointments are easy to come by and I can get a 2 hour…read moremassage combo for ~$100 (1 hour foot; 1 hour full body). Bring cash for better pricing. Keep in mind that is not your typical massage place. Foot massages are done in a big open room with space for 10+ people. They usually separate you a bit if space allows. Full body massages are done in private rooms.

3/5 I booked a combo…read moremassage (60 mins foot, 60 foot body) experience. When I arrived the front desk was empty and a very confused woman came out and asked if she could help me. Weird since I booked an appt but whatev. They then took me to the foot massage room which was empty. An older gentleman was to help me for my foot massage. This is where it gets ho-hum. He went to get the pot of water and put my feet in the water (he didn't ask if the temp was okay or anything). He then went back to chit chat for a bit before taking my feet out of water, wrapping them both up and putting them on the ottoman and leaving to dump the water. I then put my airpods in and waited. And waited. 5 mins later he came and started on the massage. The massage honestly was more like a rub. I felt like he was scratching me from time to time. He also didn't speak English and when I asked him to give firm pressure he completely stopped and had to go get someone to translate. However he still didn't give stronger pressure. OMG. I just tried to relax but it wasn't fulfilling. It was also cold in the room. He also didn't touch either of my big toes or massage them out. WEIRD. After this foot rub, he then told me "Ok full body" and didn't say anything else like where I was going or what. At this point I was so confused but I asked for a female for the full body experience. When I went into the room it was COLD and BRIGHT! The woman didn't ask anything about pressure or no no spots or anything. It was so cold in there. She also applied cold lotion - geez. The massage was just okay. Overall my experience was so so - I wish they would have known I was coming, had dimmed the lights, have staff that speak fluent English so we can ask for things to the actual masseuse helping us and that they would use warmed lotion and have the heat on, on cold days. Also a massage is not a RUB down. A 2 hour massage should elicit a nice nap, and feelings of relaxation not uncertainty when you are finished. I tipped 18% and the guy at the counter looked at me weird, as if I left $5. I was turned off completely by this attitude. They assume they are doing a good job maybe? I don't know if I will be back. There is hefty competition in the area and I don't know if its worth it.

I've been hear a few times. Great place considering the proximity to my home and very affordable…read more Average massage quality, friendly staff, easy to get an appointment. Sometimes can be a bit noisier than I like. All in all a great value. I'll be back regularly. This another place I would give a half star more than I am able.

My regular massage therapist moved away a while ago and I've been trying different places until I…read morefound Pleasant Day Spa, and now I don't need to keep looking anymore. The prices are very reasonable and the facility and the people are quite nice. I've now had two full body massages with Lulu and she is fantastic. She was very thorough and when she found the knotted up muscles and tension areas she expertly worked them loose with a minimum amount of pain. At the end of my second massage with Lulu, I felt like my muscles had all melted into the table I was so completely relaxed. I didn't want to move and disturb all of my soothed muscles. I highly recommend Pleasant Day Spa ... give it a try!

This place needs 10 stars!! Excellent customer service! I called for a same day appointment cause i…read morewas having horrible back pain!! I was as i walked they said hi to me. The massage was amazing! My back is no longer in pain! I am for sure going to become a regular here now!!

I would agree with Patrick! I don't think they know what they are doing. Worse massage ever. Don't…read morewaste your time or $$. Then they have the audacity to ask for a tip. Avoid this place.

Went today for the Ultimate 24K Glow Radiance Facial with Tavianna. This was my first time ever…read morehaving a facial at a spa, so I was excited and a little nervous not knowing what to expect. The front desk staff was very helpful -- walking me through the consent forms, showing me the changing area, and helping me set the password for my locker. After changing, you're given a robe and slippers. The robe is incredibly soft and almost weighted, which added to the comfort. It even has pockets for your jewelry or glasses. Phones are not allowed in the treatment area, and no video/photo is permitted past the changing room, which I appreciated (and respected) for privacy. The facial itself was extremely relaxing. The music was at the perfect volume, and the room lighting was dim without being too dark -- just enough to enhance the experience. The service included a hand and arm massage with hot stones and warm compresses, which was such a nice touch. One minute I was getting a scrub, and the next I was waking up -- it was that relaxing. They also have a retail area at the front where you can purchase the products used during your service. Overall, a wonderful first spa experience. I'm already looking forward to booking my second facial and trying other services they offer. 100% would recommend

The management is not able to accept constructive feedback! Don't waste your money here ! It's not…read moreonly me , I've been in contact with other members that used to visit Spavia and they too say it's not the staff it's the management. I took them to BBB and the continue to decline my refund on $$ . They have banned me from going there , mind you because I have a 3 star review and provided constructive feedback! However , they expect me to " gift my gift cards" to my family and friends -just a matter of time for those that go there to stop going there! Save your money and go elsewhere !! If this company can't take a 3 start to improve their customer service with their patrons don't waste your time !! I have seen other posts from other companies with negative or constructive feedback where the customer is using explicit language, however, the company acknowledges the feedback and learns to take it in , they don't bully people over yelp or personal emails . No wonder they have a huge turnover!! Look at who's running the place !

There's a reason why I have been coming to Palace spa all these years. Every visit has been…read moreconsistently amazing. The staff is always welcoming, professional, and attentive, which keeps me coming back. The atmosphere is calming and they take the time to focus on any areas that need extra attention. Highly recommend this place if you're looking for great service and a relaxing experience. Definitely one of my go-to spots!

I have been coming to Palace Spa for years but mainly for a Swedish massage. I recently had tried…read moretheir reflexology massage which was amazing. They have a separate open room with about 6 chairs in it, lights are very dim and the room is quiet. I did the 60 min foot reflexology and it was amazing. They start with massaging your head, shoulders and upper body while your feet soak in water. After about 15 mins they get to your feet. If you are active like me and have sore feet this is a must try. For the last 15 minutes they flip you over and massage your whole body. I always seem to pass out. Next I have to leave a review on the scalp treatment they now provide. I have seen this all over the internet and have been wanting to try it. This location is the only place I know of that has it in or near Concord. The price is very affordable and you can add on a foot massage. Well I booked an appointment and let me tell you, I have never walked out of a massage place smiling and feeling so refreshed. I highly recommend the scalp treatment, we don't realize how much stress we carry in our head and for someone who uses their brain a lot for work lol this just released all stress and tension I had.