Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.

I have been going to Dr. Shi for the past 7 years and she delivered my 3 boys. I started going to…read moreher from a recommendation from a friend. She has the best bedside manner and really cares. I later found out from one of the mom's at my child's daycare who is also an OB/Gyn that Dr. Shi is one of the most talented OB/Gyn's in the country. She is very well respected in the field by her colleagues and has won numerous awards. Just look up her profile and bio online. I'm happy to have found a wonderful doctor and I will continue to see her as long as I can! I feel like these negative reviews she's getting is because of a few slighted patients that don't paint an accurate picture. I've never had a problem with her staff either. I always find my visits pleasant and informative. She addresses every issue I've ever had.

Love her. Knowledgeable, good bedside manner, friendly, but down to earth and straightforward…read more Incredible training, too. Her nurse, Karen, is equally awesome. They both respond REALLY quickly to questions via MyChart. Only issue is billing. Their billing coordinator leaves a lot to desire. I've already had several screw-ups and have been over-billed. (See the longer version of my review for Partners in OB/GYN Care here: http://www.yelp.com/biz/partners-in-ob-gyn-care-houston)

I was seen immediately and treated with great care. Dr. Thiago Halmer and nurse Jordan were both…read moreextremely attentive and supportive.

Came here for food poisoning since all the urgent cares were closing soon or already closed. They…read morewere able to get me in right away not a super busy emergency center. Everyone that helped me here was super friendly. I posted a picture with all of their names. My RN Bill was amazing. You can tell that they really like what they do. Even the doctor had great bedside manner. Hopefully, I don't have to come here again or anytime soon, but if I do, I know exactly where to go lol thank you to the staff!

I had a MVA earlier this year. The staff (Gabby and Kevin)in the Physical Therapy section are…read moreprofessional and accommodating. Everyone works well together. Dr. Navid Nic has been informative, kind and thorough about my recovery. Thank you

It is with a heavy heart that I will have to part ways with the clinic. I had an emergency leaving…read morethe country for 10 days and the nurse refused to refill a medication that isn't a controlled medicine without me going to the office. I have been a patient for over 3 years and the fact that the staff could not accommodate anything to help was very disheartening. Time to find a new doctor. X.E.

I recently suffered a compound open ankle fracture due to an accident caused by a driver who ran a…read morered light. A week into my recovery, the wrap covering my leg from knee to toes began to come loose -- something my doctor said could be carefully re-wrapped, but which would be extremely difficult for me to manage on my own due to the extent of my injuries. I came to OnPoint, expecting to receive a few minutes of basic assistance and was stunned when the clerk conferred with the medical staff and informed me that re-wrapping is "not something they get involved with." When I said that I found it hard to believe they would prefer I go home and attempt this myself rather than offer minimal help, I received only a shrug. Since I can't drive myself -- it is my right ankle that is broken -- I had to arrange to be be taken to AFC Urgent Care on Weslayan, where the staff took a few moments to assess my situation and re-wrapped the loosened area without hesitation. They even invited me to return if the wrap should come loose again before my follow-up appointment. I understand urgent care facilities have limitations, but refusing to spend five minutes assisting a patient with a serious fracture -- particularly one who cannot simply drive herself elsewhere -- reflects poorly on this practice. I won't be returning and wouldn't recommend OnPoint to anyone in a vulnerable sitution.

Quick, Professional, Friendly, Explains things. Love them. My daughter is very comfortable with…read morethem.

I'm so grateful to have come here today. Every staff member was kind, professional & caring. I'm so…read moreused to the front desk staff being rude & lacking not only professionalism but customer service. The lady at the front desk had a smile on her face & was genuinely kind to me. An immediate good first impression. Then the nurses & dr followed. The dr (I believe her name was Kristen but not sure) listened, was attentive, friendly, genuine & caring. I will definitely be coming back here if I ever need to. I am very appreciative, thank you all.

I've been here a couple times but this last go around they gave my son the wrong diagnosis. Said he…read morehad flu when he actually had strep. Looks like they read the wrong test. Unacceptable.

I called ahead to schedule an appointment with this stand alone EC from the waiting room of TCH…read moreafter waiting for 5 hours with out getting any form of treatment. We were seen right away and within 15 minutes, an actual physician came in to go over my 15 month old son's treatment plan depending on what the swab test results were.

First time to use an ER facility, after being unable to speak with PC Doctor. Selected Bellaire ER,…read morearea near PC Doctor. Overall rating of 5 stars, would have been higher if that was possible. The service was very professional and first class once we walked through the doors. All the staff that we encountered caring and knowledgeable. If ever we find ourselves in need of emergency care, this location will be our first priority for service.

I'm super happy with my visit with NP Vivienne and Estefania. I stopped in for a plethora of…read moresymptoms. They tested me asap and remained positive and reassuring. During the exam I passed out and they kept my husband calm and me calm as I came back. They are sharp and quick. I will absolutely go back if needed.

Took my daughter to get an Xray there and was informed as i walked in to sign her in that they…read moredidnt have a technician in the facility to do so. Not sure why it's advertised when scheduling if no one will be there in office to have it done. Then was told to try another urgent care across the street, without even trying to get information on why I was needing an Xray for my child?