Buying a car is a terrible experience, but fortunately there are times that it is simple and the…read moreindividuals you are dealing with don't make you feel dirty. This place is a rarity in that it was easy, the value was there, and the two dealers were honest brokers. I always reference if I would send my mom to a dealership or repair shop as my level of expectations. This time, I actually *did* send my mom here to buy her new car. She walked out incredibly happy, Brian and Charles were amazing. This dealership isn't a churn shop; each car they purchase goes through a full inspection and basic repairs, and they don't sell it if it isn't up to spec. This is better than some brand name dealerships that we went to immediately prior to this. I have a few more used car purchases in the next couple years. You can be damned sure this is my first stop.

From the owner: Columbia's premier used car dealerread more

I recently purchased a 2025 Honda Pilot Touring from Midlands Honda, and once again, I had an…read moreexceptional experience. One of the things I truly appreciate about Midlands is that I can walk in, tell them exactly what I want, and they make it happen--no pressure, no attempts to steer me toward something else. Charles "Bryant" Robinson was my salesperson, and he was absolutely fantastic. From helping with the test drive to explaining the features and offering thoughtful recommendations, his service was personal, kind, and professional. He was patient, easy to talk to, and made the entire process smooth and comfortable. This is actually my second Honda Pilot and my third Honda overall from Midlands, and I've loved each vehicle. If you're in the market for a new vehicle, I highly recommend giving them a visit. You won't be disappointed!

DO NOT go here!!! My daughter just took her 2020 car, which I just had serviced at a different…read moreHonda dealership. John told her that numerous items should be replaced. Such as the timing belt. About a month ago I had the timing belt replaced. He had about 4 items equaling over 1k that didn't need to be replaced or that just was. I believe that John saw a female college student and took advantage of her on her own. She took her car to Honda of Columbia. I have nothing but praise for them. By the by I never wrote a review before on Yelp, but I feel that John did such a miss service and took advantage!

Comfortable, Clean and welcoming service center waiting area. immaculate bathrooms. good tv!…read more and service personnel thorough and helpful.

The best sales and service department in Columbia, SC - by far! Not your typical car dealership at…read moreall.

Jamil Rd off Piney Grove Rd from I 26…read more Visited recently for purposes of car appraisal, first time in at least 10 years since I purchased car from lot. I like that they have all the different brands on lot, that can have vehicles shipped in nationwide for minimum fees. I do not necessarily like that the prices are firm with no negotiation or haggling. This goes for the appraisal too, they come back with one price and that's it. It's probably personal preference but I prefer a little wiggle room vs none. The inside of the building is unchanged from last visit except there are no cubicles only lots of desks. The entire floor showroom is just desks many more than employees it is not a great look. The use to have actual cars in the showroom, this is what looks better IMO. I don't think I will use Car Max in the future, there are better deals at dealers or any other named online Car seller site.

Purchased a Jeep in Oct 2025. We were assured both purchasers names would be on the title. Gave…read morethem a check for cash payment. Title completed in only one person's name. Carmax states they are not able to correct THEIR ERROR. We had a 3rd party witness this purchase along with the assurance that both names would be on the title. Never again will I write a check to Carmax of Columbia, Sc, nor will I ever reccommend them.

In these uncertain times of COVID, Anger, Staff Shortages, Violence, etc. etc…read more I just want to give a shout out to Mr. Reaves and the patient crew who took care of My Wife's KIA. Yea, I had to wait awhile because I didn't have an appointment but this is one of the problems we face here in America ( A LACK OF LOVE & PATIENCE). KUDOS to Mr. Reaves and Staff and continue to be professional, loving and proficient in what you do.

I bought a brand new 2021 Kia Stinger in Dec 2020. Do not waste your time here in the service dept…read more The service representatives, the lady at the check out desk, everyone who answers the phone (especially the Latino man in the Parts dept) are unprofessional and do not know what they are doing. Every single time I've brought my car to be serviced there has been an inconvenience. I feel like a Karen every time I went here. Thank God I've moved to North Carolina so I don't have to deal with these people anymore.

My friend purchased a SUV from Enterprise & the seat was broke. The driver's side seat will drop…read moreon you going down the road. I was a witness to this. This is dangerous! You would think a company that claims to inspect the vehicles well before they are ready to sell would have caught this. It makes you wonder. She is now having trouble getting some one to fix it as they have made the sale and received their commission. What happens when the seat does this and it causes her to wreck? This should not have passed inspection. I see what she is going through and it's like pulling teeth to get someone to fix this. She has only had the vehicle a week today and the seat has been doing this since the day she bought it. Potential customer no more!

Tramaine is at it again, I absolutely love my Ford Fusion titanium that I recently purchased from…read morehim. He is an amazing sales consultant and he always lets you know exactly how it is no beating under the bush and that's what I love about him. I will forever go to him to purchase cars.

I purchased a new RAV4 in the first week of January 2026. I had a great experience with the…read morepurchase of my vehicle. Keaton was super nice and very helpful. The finance department on the other hand was extremely brutal. I initially had warranty added for an additional cost. I decided a day or two later that I did not want the warranty. I took the time to go back in person to remove the warranty, and the finance manager was very confrontational. He continuously tried to talk me out of removing the warranty with no explanation. I quickly realized the only reason he did not want me to remove the warranty was because he didn't want to lose money on my sale. After about 30 minutes to an hour of arguing with him about removing the warranty he finally pulled out the warranty cancellation forms begrudgingly. He did not fill out the cancellation form properly. He told me that he would take the forms over to the accounting department immediately and get the additional costs removed from my SETF balance. He told me it would take about 6-8 weeks. I understood and monitored my account. 8 weeks had passed and I saw no change on my remaining balance. I called after 8 weeks to get an update and was met with the same attitude from the same finance manager. I told him it had been over the 8 weeks he had told me it would take to remove the additional costs. Instead of being apologetic, he went straight back to asking me why I wanted the warranty removed. He told me he would look into it. Another month went by and no change to my remaining balance. I called again. Same story. This went on with the same finance manager for 6 months. I finally had enough of this back and forth in May. I had to get in touch with the Business manager Ronnie Suber. She promptly got the documentation over to accounting. I finally saw the balance get removed in June... 6 MONTHS LATER! That is 24 weeks from when I was told 6-8 weeks. This is completely unacceptable. 3x the amount of time it should have taken to get this balance removed. The finance manager was more concerned about making money off the sale than having a happy customer. I would not refer any of my family or friends to shop here out of fear they would have the same treatment. If I want another Toyota I will not be returning to this place.

I would give Zero stars if it would let me. I had a HORRIBLE experience purchasing a product via…read moretheir website.....or at least a website associated with them (oemgenuineparts.com). I am reasonably convinced that it is a scam website ran by shady characters. I ordered a part and received confirmation of the order and my card was charged. I received an email also requesting the VIN of the vehicle (which I did not want to provide because I was afraid after ordering that the website was shady). That email said that the order would be processed in 3 days if the VIN was not provided. After nearly a week, I had not received any other communication from them and noticed that the charge on my card had disappeared, but the order still showed that it was being processed. I attempted to contact them for an update on the order. ZERO RESPONSE. Now, three weeks later, they have charged my card again and sent a email saying that it is being shipped. Why no response before???? Why the charge reversal and then a second charge with ZERO COMMINICATION??? Because I received no response previously, and needed the part, I had since ordered it from a different place. Now I do not need the product. If this place actually is legitimate, stay away from them unless you are ok with guessing games and horrible communication. I have tried to contact them to stop the order, and guess what.....no response.

First of all, I had given hope on ALL Ford dealerships in Columbia S.C. I had two very…read moredisappointing experience's with both Classic and Jim Hudson. I will never buy another truck from either of them again. I felt rushed into buying from them and they wanted to up charge you for everything under the sun when I got to the finance department. Its like they thought i had NEVER bought a new truck before. Believe me i get it. That's how the dealerships make their money. According to them, I needed a extended warranty on mile #1. I KNOW for a fact a new truck is under warranty bumper to bumper for 36,000 miles. Hello! Then I needed a paint chip warranty. I needed a warranty on my tire. Total added to the price of the truck $6000.00. Never again!!! I ONLY NEED these if you are selling me a piece of junk. There was one more Ford dealership in the Columbia area. Dick Smith. I really didn't need a new truck I wanted a new truck. I filled out some information on the internet and the salesman Joe Mills contacted me. I sat down with him and I was interested in an xlt but it was above my payment plan. he then found the exact truck configuration that i wanted. The truck was in Charleston. He said it would be here by the weekend. I also wanted electric running board. It came with the regular boards. I bought the boards and they installed them for free. They did it in one day. No hassle, no up charging, I just wanted a new pickup. Joe Mills made it happen. I would also like to give a shout out to the technician who installed my electric running boards, Tony. Dick Smith Dealership has given me hope again and has earned my business. Its the ONLY Ford dealership I will recommend for no pressure sales. Mark Finocchiaro Columbia S.C.

I had a very disappointing experience at Dick Smith Ford. From the moment I walked in, I was never…read moregreeted or acknowledged. I passed several employees, and not a single person offered assistance or even made eye contact. I eventually made my way to the parts department, where I was finally helped, but the lack of basic customer service before that was unacceptable. A simple greeting or asking if I needed assistance would have gone a long way. Based on my experience, I would not recommend doing business here.

Nayeli Gomez is a true professional. In a world of unscrupulous used car dealers, Nayeli truly…read moreconcerns herself with the needs and desires of her customer. She offered me the opportunity to reach out and procure the car I was looking for instead of pushing what was available on the lot. I cannot say that about most preowned dealers. And, although I did not need financing, from what I saw, her financing options were reasonable, easy to complete and not the predatory options offered elsewhere.

They took my information and never called back. All the cars available except maybe 2 are old and…read morehigh-mileage.

Everyone is extremely friendly, and this is a very modern clean dealership. They even have free…read morecold soda and snacks in the service lounge too! what a great place to buy or service your car! Brandon, Jeff and Willie are great guys!!!

Jim Hudson has had my vehicle for a month. All i needed was to have an update on my infotainment…read moresystem. No one knows why this cant be completed. No one returns call in a timely manner, and after a month of have my vehicle i still am with out a radio and gps and all the things. this is crazy. when i did speak to a manager nothing was done to rectify or accommodate the fact that i have been without my sole means of transportation for a month. As a single mom this is beyond frustrating. I work hard for everything i have and i finally had the time to try and get this fixed (which the operator said was an easy fix) and a month later no progress. now im being told that there's a specific part that needs to be fixed but they don't know when it'll be in. so im renting vehicles and losing more money while I'm going to have to turn around and pay for this service. this is all too much to have to deal with. I'm thoroughly disappointed