If I could rate zero I would. My hubby tried to surprise me with a last minute getaway. Mother…read morenature decided to send in a malor snow storm preventing us from getting there. When I called to cancel she said we would still be charged the $241 deposit as they have a 3 day notice to cancel policy. This would have been more acceptable if we had made the reservation 3 days in advance. There should be some consideration given. We made reservations exactly 3 days prior so other than canceling at same time of booking they take your money regardless. Warning to those wanting to book a last minute get away, don't do it here, book somewhere with realistic policies.

This review is for a Saturday night stay over Thanksgiving weekend in a Luxury Lake View King…read more guest room If you've stayed in a 21C, then you'll be familiar with the design and amenities. The heat in our first room was only marginally working, but the front desk gladly moved us to an upgraded room. That heat was a newer, more efficient model and was also somewhat cool. Both rooms had space heaters, so we were fine. Noticed the room provides ear plugs. Staff said if it was noisy it should quiet down after midnight when the bar closed. That said, we didn't notice any noise. food and beverage We drank at and Yelped both Oh Taco downstairs and Moseley's Rooftop Bar upstairs. In addition, within walking distance is a surprisingly vibrant restaurant scene, with everything from gastropub to sushi. The next morning, we brunched and Yelped Wake Up and Waffle. Who knew Sandusky was a foodie town? staff Front desk staff was professional and polite. Great recommendations and suggestions. Desk is not staffed after midnight, but they have a number you can call. Desk also not staffed in the morning. You just drop your keys and go! There is a local gift shop in the lobby which has some cool, local options. location This is a renovated three-story building in the heart of downtown. Something like nine rooms total, plus the restaurant and bar. Free surface parking is across the street.

This may be one of the best hotels I have stayed at...ever! My boyfriend and I booked this hotel…read morelast week for a last minute trip to Cedar Point. Reviews were great so we quickly pulled the trigger! Check in process was super simple. You can check in on the app and you can actually pick your room. Since we have never stayed here before, we didn't have a preference so we let them pick. We quickly verified the ID at the front desk and we were on our way to our room. Receptionist were both very friendly and even offered us waters. They do have hot coffee and hot water for tea/hot chocolate available 24/7 in the lobby. They also have a 24/7 store at the desk with sooo many snacks and drink options! They have multiple TVs, sittting areas and shuffle board/foosball in the lobby, which we saw lots of people enjoying. Our room was spacious. Plenty of room for storage. It smelled fresh and clean. The shower was perfect size, just wish the water was a bit warmer. My boyfriend has been raving about the hand soap since the second he tried it (it's a great scent!). They have hand soap, body lotion, conditioner, shampo, body wash all hanging on the wall for your convenience. Our king bed was very comfy and the AC worked perfectly in our room. The breakfast was probably the best hotel breakfast I have ever eaten. So many options! I opt for the cheese egg omelets, sausage patties, and pancakes. Plenty of toppings for your pancakes, as well as toppings for yogurt and oatmeal too. Large variety of breads and carbs. It was perfect before a long day at Cedar Point! All staff was so nice and welcoming during our entire stay. Pet friendly!

Clean - close to freeway - worked great for place to stay on way home. Extremely friendly service!…read more Fair pricing . Very good breakfast included

The hotel was musty, had not been renovated in a while, and there were ants entering the room. So…read morewe had to throw away food in the morning. On the good side, they honored our reservation, parking was adequate, the prices were ok for the area.

Front desk staff is amazing specifically Mike but everyone was Super friendly and helpful. There is…read morea 24 hour coffee bar in the lobby which is nice. The pool hours are long 7am-11pm but if you are looking for a big pool to swim in, this won't be for you. The entire pool is 3ft 9" and it's cold as ice. If you just wanna cool off for a few minutes then it's fine but to actually swim no. Also it is incredibly small and if more than one family gets in there, you will all be on top of each other. The breakfast area is clean and well-maintained. The attendants are super nice and friendly and they make sure you have what you need. The breakfast isn't horrible but it isn't the best. Eggs are a little runny for my liking but overall it isn't too bad. The rooms are large and clean. Everything worked, nothing was dirty. Room wise I have zero complaints. Beds are very comfortable. Very very quiet our entire stay! Overall one of the best hotels I've stayed at in a long time.

I've always wanted to stay here. It was amazing. The beds were sooo comfortable. The pillows were…read morefluffy. The views were amazing from every angle and direction you looked. 2 pools and hot tubs. Indoor pool and outdoor pool. Game room. 4 different places to eat. A few bars. Beach access and activities. I would love to go back for a day and not even go to the park but just enjoy the hotel and its amenities. I do want to point out one thing that was kinda frustrating for us. The guy who checked us in told us that the pools closed at 9 but the hot tubs closed at 11. That didn't make sense to us. So we left the park early so our kids could play in the pool just to find out they're both open until 11. Both pools and both the pools and hot tubs. That caused us to take time away from the park when we didn't actually need to. The park closed at 10. It didn't make sense for the pool to close at 9. It also didn't make sense that the hot tubs which are in the same area would be open until 11 but not the pools. While we only stayed 1 day here, we spent Saturday evening-Monday afternoon at the park. Had we only been there for one day, and been given wrong information about the pool times and left the park early for the pool when we didn't need to, I would have been more frustrated. Everything else is and was amazing

Hotel Breakers - Waxing nostalgia turning to disappointing modernity…read more My wife and I have been visiting Hotel Breakers annually now for about ten years, vacationing with her parents, sister, and all of our kids. My wife and her family have been visiting since she was a child. For them the return visits continue to be largely motivated by memories and tradition. I have the benefit of a more objective look at the resort, but even they agree on the following points. Reservations / Check-In : My mother-in-law calls to reserve rooms the first available day they can be many months in advance. Every year she requests three adjoining rooms in the same location of the resort, even supplying specific room numbers as an example. Ever year the results vary. Sometimes we end up on different floors or the wrong area. One year one of the rooms wasn't reserved at all. This year we were in the requested area, two rooms adjoining and then one down the hall. I've never had anything close to this situation occur at any other resort and it continues to boggle my mind how this ask is never accomplished without incident. We were once told the reservation team was not part of the resort but either a fully siloed team off-property or maybe even a separate entity entirely. I am not sure if that is still the case but the process of reservations has been around a long time and is not as complicated as it seems to be made here. The front desk / check-in team has always seemed unprepared and without much empathy. The Pools / Splash Pad : The pools this most recent trip were the dirtiest we have ever experienced. An incredible amount of bugs and debris were in the water and the filters did not seem to be turned on our whole trip. When we asked a life guard / attendant at one of the pools she let us know it was "her first day" and was unsure of what to do. There are elements at the splash pad that I don't think have ever worked in the near-decade I have been visiting the resort. The liner of the pools is an extremely coarse material that I don't think has ever changed and I have never experienced anywhere else. The quality of maintenance and upkeep in the pool areas was summarized this trip by a food tray leaning against a trash can for the entirety of our weekend. The Rooms : Less egregious than the first two points, I don't believe I have noticed much of an upgrades to the rooms here in our years visiting. Furniture and walls displays wears and tears and everything feels clean...enough. Our patio set was pretty filthy this past visit and it was disappointing to have to clean it ourselves compared to the room rate. Speaking of room rate, the prices at this resort feel tough to justify based on the experience on the property. What you are paying for is proximity to Cedar Point and Shores, as well as the beach. The proximity is a great amenity (especially with kids) and we would find it hard to do the trip without it. Much like Cedar Point and Cedar Point Shores, everything appears to have taken a budget cut since the merger with Six Flags. I would love to see the Hotel Breakers put some emphasis on returning staff service levels to their former high levels, put money and effort into maintenance and upkeep, and justify the high room rates by offering more than just proximity to attractions. The Breakers is a historic and beautiful resort that deserves to meet the expectations of those who visit it.

This is not modern rustic. This is a reasonably renovated Authentic home built in 1844 turned 3…read moreguest room Bed and Breakfast Inn. What you will find here is peace and quiet and a fantastic Hostess/ Owner named Barb who will make you an absolutely delicious breakfast and make you feel at home. The Wagner's Inn website does not do it justice. Everything is bigger in real life than the pictures. Especially the billiard/ rec room. It's very comfortable and full of fun stuff to do. Thank you Barb and dog Maxie! We will never forget our wonderful 4th of July trip to Cedar Point Park!

Lovely, kind proprietress who makes a mean blueberry cake for breakfast. House is well appointed,…read morequiet, and in a lovely part of historic Sandusky. You'll love the pool table.

Location is the best aspect. Good breakfast, ice cream hour and bowling coupons. Kids really…read moreenjoyed. Staff is very friendly. The toilet near pool has no latch and privacy depends on the tissue paper used for blocking the latch hole!!

The property might be great but I'll never know. One star for the front desk phone experience. I…read morehad a few simple questions on the phone and couldn't get through any of them -- the rep kept cutting me off mid-sentence and answered in a tone that made it clear the conversation was an inconvenience. When I suggested that she came off as rude, she all but hung up. Priceline was on the call with me as well and recorded the conversation. I'm not sure if this is a one-off personality issue so much as a training gap. Basic customer-facing habits -- letting someone finish their question, then answering it -- would go a long way here. I'd give this place another chance if the front desk improved. For management. The rep I spoke who I spoke with was named Kayla on the evening of August 27, 2026

Had a quick over night stay here for work. Hotel is super clean and easy to navigate. Staff was…read moreawesome. Room was nicely up to date and had everything i needed. Bed was comfy. Will stay again for sure.

Let me start by saying that I'm a Hilton Diamond member. I am very loyal to Hilton hotels and have…read morestayed at them all over the country. When I pulled up, I thought the hotel was abandoned. The weeds were overgrown and the parking lot was a mess. There were very few cars in the parking lot. But I went in and it was, indeed open. There was no need to check in as I check in via the app so I headed straight to my room. I had no interaction with the front desk. When I got to the room it was freezing. The air was set to 60. The hotel itself was clean. But it's old and outdated. When I went to wash my face at the end of the night the light above the vanity was out. So in the morning I had to apply my makeup in the dark. That was interesting. When I got in bed to settle down and maybe watch a show. The remote turned the TV on but none of the other functions worked. Now, I know I could have called the front desk but at this point, in just tired and already ready for bed. I really had a disappointing stay and wouldn't come back.

So happy that we chose to stay here! Cheaper than a hotel and a dock hang out that is unbelievable!…read moreThe owner is amazing and so friendly. He helped us find some things to do locally during our stay and recommended some great restaurants. The room was so clean and decorated with a nautical theme, too cute for words. I can't say enough about the dock area. There is a tiki bar, tons of seating, fishing equipment and Florida-esque decor that will make you just want to stay on the property and not leave. Can't recommend this place

Fully stocked apartment minutes from Cedar Point amusement park and downtown area. Unit has…read moreeverything you need from bath towels to board games and movies. Friendly, helpful owner/manager.

I'll start off by saying that the water park, itself, is very nice. It's a good size, with a…read morevariety of activities for younger and older folks to enjoy (although no lazy river feels like a serious oversight). The arcade is also nice and spacious, with a great variety of games that seem well-maintained. However, there's some issues that really detract from the experience. Customer service was my biggest gripe. The check in guy was pretty cold at first, but later he was more helpful. I was especially disappointed with the snack bar staff. The water park snack bar is in a dimly-lit corner, and when I went in, there was no one visibly working there. After a minute, a lady came out from the back, and I asked if the snack bar was open at that time. She gave me a condescending look, and didn't say anything, as if I should obviously expect the location to be open, despite the lack of an open sign or employee behind the counter. Then another guy comes out and starts making the order and neither him nor his coworker talked at all, just kinda scowled and made my partner and I feel like we were doing something wrong just by being respectful paying customers. They were the kind of workers I'd expect to see at a run-down McDonald's late at night, not a family vacation resort. The hotel itself is also nothing special. The beds are small and not particularly comfy, but the rooms are clean and nice enough. But the walls are THIN and you hear way too much noise from other guests. Overall: good waterpark+okay hotel+bad staff=mixed experience

Ooooooh, where do you start when you want to say, "What the H*ll?!"…read more The very first offense was the entire room smelling like MOLD AND MILDEW. What caused this?! We don't know - what did we find? Water left in a tub! LEFT. IN.A.TUB. HOW LONG?! Who knows?! When I immediately complained, all they did was send someone to clean the tub. Did this work? Absolutely not. The room absolutely REEKED of mildew. The next night, I could NOT stand it. I asked for spray. How does one sleep with mold filling their room and no way to vent or open a window?! There were 6 people staying in this room. Four adults and two children under 8. Our room was at the fuuuuuuuuuuuuuurthest end of the hall, which leads one to believe it's forgotten about... The second offense were the crumbs and the blood left on the pull/ out bed (which in and of itself was an absolutely terrible bed for sleeping. You could feel every piece of hardware holding that crappy bed together.) Knowing that we JUST opened the pull-out bed and there were crumbs in it - NOPE! Not only was there crumbs, but when we took the actual sheets off, because we also had to do that ourselves as well, there was old BLOOD ON the sheets! As a woman, we know what old blood looks like and it was on this bed on the sides tucked in. That's unacceptable. Before we went to go to sleep, we saw 8 lovely legs creeping beneath another bed. Imagine what we didn't see. On Sunday, we stripped the sheets and piled them on all the beds and BOTH mattress were covered in yellow stains. Sweat? Urine? Who knows...?! The staff was less than enthusiastic for an environment that's supposed to cater to kiddos. Seriously, if you don't like kids, don't work there? The 'dance party' for the kids last maybe a half hour. If that? Who does that? And it's in the 'lobby' of the main entrance where there's a giant boat with barnacles, a mast you can light up and a talking-tube that goes up to the second floor. That's it. Literally. The rest is hotel and one craft room and arcades that charge you extra if you're not 'VIP'. Very few staff working the food places or around to ask about it. The best employee interaction came from a lovely girl in the late hours, when asked if the dock was okay to walk on, could we get back in, etc. She was so polite and friendly! I didn't see her name tag, but she had a bow in her hair - (Thank you for showing compassion and courtesy!) On Sunday, the slides were 'shut down' in random locations, we assumed it was due to a lack of staff since they slowly opened up after noon, but by then a good chunk of people are leaving due to check out. In the end, our visit was disappointingly-lack-luster and downright unsanitary. I expected more from a location dedicated to kiddos and their families. Even in the beginnings of the 'off season' as Halloweekend is around the corner, I had higher hopes. I understand 'bad days' and 'off weeks' but what I didn't understand was the lack of genuine care in a company that literally houses hundreds of families throughout one season. It said opened in 2004?. 22 years and this is the best you think you can do? In a world full of chaos, kids need fun and good memories. Do better Castaway Bay, do better!

We came up as a family of six for two nights. We chose to stay here instead of Breakers because I…read morethought I would be able to prepare some meals here and save some cash. This was NOT the case. Within a few hours of getting here we realized the mini fridge was not working. After multiple calls and a visit to the front desk, I was compensated with park food vouchers for my family that I am VERY grateful for!! BUT it doesn't change the fact that I'm responsible for wasting a ton of food in an economy where no one should waste anything. On top of the refrigerator issue, the outside area is just bad. I didn't bring folding chairs because we were limited on space but now I wish we did. The picnic table needs painted or replaced desperately, the handrail to the cabin looks like an accident waiting for a place to happen and the mold growing on the window is frightening. I think I paid $1700 for two nights and 6 one day tickets, I'm just not seeing the value. And it's a bit of a hike to the park from here, I walked 25,900 steps yesterday!! Unless you have a cargo van with everything you may need including patio furniture; I'd just stay at Hotel Breakers or that nice Holiday Inn up the street.

We visited Cedar Point this past week and stayed at Lighthouse Point. Cedar Point closed…read moreunexpectedly three hours early due to poor air quality. Because our tickets were part of a package, neither Cedar Point nor Lighthouse Point would provide any compensation to offer more time in the park at the same price. Just be aware when you book a package, no compensation will be provided for an unexpected closure. This is really disappointing, especially when it occurs on the only day of the year you are visiting!