This is a full-service foot support store. They provide everything from medical pedicures (basically a pedicure with a foot soak), to correcting ingrown toenails, to shoe fitting, to custom orthotics. They take service very seriously-- every customer/client is attended to very carefully. I went for treatment on one of my toes-- the technician was very thorough and took his time to do the procedure right. I would rather go here for podiatric technical services instead of trying to get in to see my podiatrist and paying co-payments that are probably equal to the out of pocket cost here. The shoe selection is designed for people who may have chronic foot problems and have trouble finding shoes that fit them, so it's not focused on style. But if you are in that category, you can most likely find something that works for you. The store also carries all types of shoe accessories that make your shoes more comfortable for every type of issue. read more

If you have foot problems see the Dr. at Active Foot Store. They make digital impression of your feet and custom arch supports. I got mine 3 years ago and I goused to them right away. They also sell shoes for them but you can use them in most shoes. read more

The Active Foot Store & Spa - My shoes are over 1 year old and wear well and so comfortable! - Shoe Stores Near Me - San Diego, California

I drove to the Complex Ave address of this company (whom I have used ) the location was closed and there was no sign of where they moved to or a phone number for contact. When I call the number they list on the website the mailbox is full and you cannot leave a message. This is EXTREMELY UNFORTUNATE AND FRUSTRATING. THE WEBSITE ACTUALLY SAYS "OPEN NOW" which is ridiculous as the location is EMPTY read more

I made an appointment for a medical pedicure- and paid for it!- 6 weeks ago. The night before my appointment at 10pm I got an email saying my appointment had been cancelled and I would be charged a cancellation fee- only I didn't cancel. So I called an hour before my appointment to confirm, and they said it was an it glitch and I was confirmed. As I was pulling into the parking lot they called to tell me the person I was booked with stopped working Saturdays and my appointment was cancelled. Unreal. The day she changed her schedule they should have started calling her appointments and offering a reschedule- not just a straight cancellation. They weren't even apologetic. Didn't offer to reschedule. Nothing. Just a straight cancellation moments before my appointment. This is unbelievably unprofessional, unorganized, and scammy. It calls into question the way they run their services. I was blown away - negatively- by this experience. Things happen, but the way this was handled could not have been worse and speaks to a poorly run company. read more

I recently had a pedicure with Kari at The Active Foot Store and I am so grateful for the amazing work that she did. You see, it wasn't just a pedicure but a toenail reconstruction. A few years ago I had to have my big toenail removed and it resulted in a minor, but persistent deformity in the nail. Even tho my deformity was small, Kari can do beautiful things with nails, making them look as beautiful as they were before, maybe more so. I highly recommend seeing Kari for all your foot care needs. She schedules on Mondays and Tuesdays. read more

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So thankful for this place and especially for Oliver at the store!! I called ahead in hopes to find a comfortable shoe for my mom. Oliver patiently explained the different options they carry and we decided on a time to meet at the store. When I got there with my mom, he helped us even more. He was so patient with my mom and brought out so many options for her to try after carefully taking measurements. We found the perfect pair and we will definitely be coming back for more shoes! read more

I prepaid for a service for my dad for Father's Day. He made the appointment and then the technician canceled on him. When he went to reschedule he found the business had closed and no one was able to help him reimburse his gc?!?! I've tried to call several times and it always goes to a full mailbox. THIS IS COMPLETELY UNACCEPTABLE. I need to be refunded asap. read more

I made an appointment twice for a medical pedicure and twice they did not respect the appointment. Their customer service is not good. 2 ladies at the front desk did not know how to solve the problem. They charge the customer if you miss your appointment, but it they mess up (in his case 2 times,) they just don't care. I do not recommend this business. read more

VA is flipping for the expense for these shoe I order due to a recent injury occurred when I was on order. They refers me to this location to get two new pair of shoes. As I recalled they call me eagerly to get me into their stores. I got in two weeks ago and picked two shoes for fitting. They call me to picked up the shoes today. Went in and one of the lady helped me out. She told me what I need to break into my new shoe to eventually recovered from a pain. I am whole hearted toward it. I am glad I was giving a chance to get life back. read more

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I have a severe orthopedic need due to nerve death from spinal injury. I was referred to Dr Rheingold by my ortho surgeon. This is after several disappointing and expensive experiences at other ortho providers. I found Dr Rheingold professional, personable and a great comunicator regarding my needs. He guided me to a great product that gave me my mobility back (within reason) Dr Rheingold and his staff seem to really care about about the clients in the aspect of money; they do not oversell product. I seen the staff work with diabetic patients in the store and they very caring about proper fit. As for the foot soa and nail care associated with diabetes I have no knowledge. I'm confident it is superb. read more

The Active Foot Store & Spa - Trust me, I'm a musician - Shoe Stores Near Me - San Diego, California

The pedicures here are the best I've ever had(I'm really old). It's $55 for the spa pedicure and it's really good. You will not soak your feet here; it's very foot healthy. The technician will use a dremel on your calluses, no chemicals ever are used, only natural products. I started coming here because I have toenail fungus and had been turned away from other salons. After many months, I decided to get the laser treatment for my toenail fungus, and after one month, I can see the results. I'm very pleased. The podiatrist, Dr. Reingold, is very knowledgeable, of course. The bonus is that he had developed the best foot cream EVER. Dr Jack's Extra strength dry skin cream. It's a million times better than Gold Bond, Vaseline and others I've tried over the years. Now it's on Amazon I know it's a lot of superlatives here but this is a wonderful store with wonderful products. My husband gets his diabetic shoes here. read more

Great service I highly recommend them I have terrible feet and without them I would be lost.

The whole store reminds me of a bad experience at the post office. It's full of people doing the absolute minimum. I was referred to AFS by Kaiser. I paid out of pocket for an orthotic device, and was promised 'free adustments' for 90 days. I took my orthotic in for one adjustment, they took it from me as expected, and then called a week later saying and adjustment would be "too hard to do". They refunded my money. What a lame, stupid, thing to do. The whole point of this store is to make orthotic supports, and for some reason if you actually ask them to do their job they say "it's too hard" and just give up. WTF? Dr. Phillip Larkens couldn't have put less effort into helping me. The staff up front are useless as well. Their whole job is running the cash register, and they can't figure it out either. If you go there, prepare to wait, and wait, and then be disappointed. read more

The staff are very helpful and patient. They understand the difficulty the client has. My sores on my feet are healing finally and I can walk longer distances now. The Pedicure was wonderful, the first time I felt confident having someone cut my toenails. read more

The Active Foot Store is a unique store and spa in Costa Verde mall, across from UTC. It's a smallish shop but they have a nice assortment of stylish orthopedic and diabetic shoes. I know, "stylish" and "orthopedic" seems oxymoronic, but it's true. They really do have some attractive shoes and sandals! They also have a decent assortment of off-the-shelf orthotics, but if you need one custom made, the Active Foot Store is the place to go, and it's why we went there. My husband was having a lot of foot pain from a neuroma and plantar fasciitis and had tried several different orthotics to little effect. Dr. Reingold is the board-certified podiatrist who confirmed his diagnosis, mapped his feet, and patiently explained the mechanics of the problem and how the orthotics would help ease the pain. He's knowledgeable without being condescending and he and my husband hit it off--partly because they are both transplanted New Yorkers. We found out since then that Dr. Reingold has an excellent reputation among other doctors. In fact, my husband's own podiatrist speaks very highly of him and was glad to hear that my husband was getting his custom orthotics made there. When the orthotics came in, they felt strange at first, but, after a couple of subsequent tweaks by Dr. Reingold and some break-in time, they are working very well for him. He's finally able to take his power walks without suffering from neuroma pain. If you're there to buy shoes, their expert shoe-fitters will help you find what you're looking for. They have probably "seen it all," especially Connie. She will spend as much time with you as you need, without pressure to buy. She really cares that you get what you need. I'm sure the same goes for the nail technicians/medical assistants at their medical foot spa. These technicians were trained by Dr. Reingold so you need not worry about contracting infections. I haven't personally tried the foot spa because I do my own pedicures, but if I did, I would definitely go to them. How many other nail salon employees have been trained in sterile tools and techniques by a surgeon? Very few, I'm willing to bet. In conclusion, we highly recommend the Active Foot Store for anyone with new or chronic foot issues. You won't be disappointed! read more

I just had an amazing medical pedicure with Daniel, just amazing hygiene, customer service and attentive to my feet. Thank you for a job well done and I highly recommend it read more

Great business. Babey helped me. He listened to my needs, asked me questions and found the perfect shoe to correct my problem. He was patient and explained things so I could understand what was going on and causing my discomfort. Their prices were comparable to what I found online. I would highly recommend this store. read more

I had an appointment on Saturday, April 24th to get fitted for new custom orthotics. I have had other custom orthotics from another location in San Diego and did not experience anything special but nothing bad, came in, scanned my feet and left. However, I had a COMPLETELY different experience at the Active Foot Store with my appointment with Connie--I had not known what I was missing out on! Connie was hands down amazing! She was extremely thoughtful, kind, and knowledgeable--with keen attention to detail on the specific needs of my individual foot problems. She even went so far as to re-lace my shoes for me to address a different problem, which I felt immediate relief from. I also really enjoyed talking to her about hiking around the San Diego area and she could relate to me, the patient, easily since she also has foot problems. If you have foot issues, I cannot recommend this store and Connie more! I will be coming back to her for all of my orthotics needs in the future because customer service like this does not come frequently. Yes, this is a legit review, I rarely right them, and I am not receiving anything in return. CONNIE IS AN ABSOLUTE SUPERSTAR!!! Management needs to give her a raise and promotion ASAP--she deserves it! FIVE STARS (: read more

My first pedicure with Kari Lecroy was a joy! She is caring, professional, talented, thoughtful & an expert! She really knows her stuff & is meticulous with providing care using protocols of cleanliness, sterile technique & COVID19 guidelines. If ever needing foot care, ask for Kari -- she is the best! read more

Very knowledgable staff. Great assortnent of comfy shoes. They have vionics and others. Im hoping to get a medical pedi here.

Dr. Reingold And his staff are incredibly helpful and knowledgeable about all sorts of foot related issues. Great selection of products too. Very thankful for the staff's help and kindness. read more

I've bought shoes from The Active Foot Store before, years ago. Today I brought a friend there who needed new walking shoes. Connie, the owner, actually remembered my first and last name and what size shoe I wear. Besides being so thoughtful, she is INCREDIBLY knowledgeable about feet! If you really want shoes that FIT YOUR foot, she takes the time to really know your feet. My friend walked out with a great pair of walking shoes, some off the shelf orthotics, and it was all very reasonable and comparable to buying shoes from a store in a corporate environment. I HIGHLY recommend Connie and The Active Foot Store! read more

First visit was 2 hours long which I felt was remarkable. Karen patiently explained everything about the foot care I needed and after measuring my right foot which has a huge bunion plus hammer toes & end stage arthritis, and after trying on several pair of orthotics, we found the RIGHT one. She also suggested gel mats when I play ping pong which we will also be using in the kitchen since I spend a lot of time standing in one spot (which is hard on my back as well as my feet). There was no pressure to obligate me to buy anything but I wound up with a comfortable pair of Ortholite shoes that feel good & look good. I will definitely return there when I am ready for another pair, perhaps in another style & color. read more

My feet are a pain in the but, literally. 0-; I've had 2 appointments with Dr. Reingold the podiatrist and 1 visit with Connie the pedorthist at The Active Foot Store in the costa verde mall. Dr. Reingold had a pair of custom orthotics made for me and Connie patiently helped to fit me into a pair of Aetrex athletic shoes which are deep enough and wide enough to work with my custom orthotics. Hip hurray for a glimmer of hope! (-; On my second visit with Dr. Reingold, he made some adjustments to my custom orthotics. I just want to walk at Disneyland with my granddaughter! Haven't been able to go to Disneyland since before she was born because of my cursed feet. I have had chronic foot problems including plantar fasciitis, metatarsalgia, and other problems in my cursed feet with high arches and a high instep and other wicked foot curses including 2 wrestling little toes that blister easily. I think I'm making progress. I've tried orthotics from other docs but they never fit right in any shoes so they didn't work for me. Yeah I have weird feet. These new orthotics fit right into the shoe that Connie helped me to select. I'll let you all know if I get to Disneyland. I'm up to walking 3 hours a day in the shoes so far. I also swim laps now for exercise at the pool. I dream about hiking in the mountains again someday. I wish for new feet, but for now, I found Dr. Reingold! (-; He's the only podiatrist I've found in San Diego who has his own shoe store. I was scared to meet Dr. Reingold when I read some of the yelp reviews! But I walked into his shoe store and liked his staff so I decided to make an appointment to meet Dr. Reingold. It's true that he looks at your feet a lot instead of into your eyes, as 1 review mentions, but that's fine with me because my eyes don't hurt, so I'd rather have him studying my feet! So far my impression is that he's very experienced and knowledgeable and takes pride in his work. Sometimes he talks over your head about technical stuff, but most docs do that. He's not warm and fuzzy, but that's fine with me, since I need a podiatrist, not a teddy bear. (-; He treated me with respect, and I observed him being patient and kind with a lady who looked like she had very sore and swollen feet. I especially recommend Dr. Reingold at the Active Foot Store to anybody who feels desperate because they've tried other things that haven't worked well enough, and their foot problems are robbing them of an active life style. Yep, that's the battle I've been fighting for over 4 years now! I'll let you all know about my progress! (-; read more

Warning! Do not permit your loved ones to come here alone. Talk about elder abuse. This place belongs on the same list as the nursing homes that get exposed on 60 Minutes. The patients get referred here from a physician in an attempt to protect their aging feet. The Active Foot Store(TAFS) specializes in stocking custom pairs of shoes, sometimes with orthotics insoles. Although the front line staff is helpful and kind to the patients, the Dr. that ultimately has to do the assessment, is dismissive and arrogant to the elderly patients that come in looking for help. My father who is close to 70, was given a degrading verbal scolding by the Dr. about when he is eligible for a new pair of shoes vs. a new pair of insoles. I'm sure the Dr. is making great money with this steady stream of diabetic referrals from Kaiser, but he carries himself like HE is being inconvenienced. I saw this with my own eyes on two seperate visits, so it's hard to think he was just having a bad day. Unfortunately, this elder abuse seems like it's just part of the program here at TAFS. Dr. is quick to rip off a whole bunch of statistics and percentages about how diabetics and elderly patient's feet are likely to be injured and/or amputated without proper care. This is all valuable information, no doubt. However, this information should be given with respect to the patients. Talking down to your patients in a condescending tone is counterproductive. Taking this approach will only lead to patients avoiding your store for follow up care, which leads them right back into neglecting their feet. Remember, this is what brought them to you in the first place. Yes, TAFS is full of seniors that have diabetes, limited mobility, limited vision, limited funds and they are sassy at times. But let's get one thing straight...these patients are paying your salary, and they allow you to enjoy the life you do. It would be wise to have patience with them. Be kind to and allow them to voice their concerns. When they do voice their concerns, look them in the eye and listen to them. One last thing Doc, remember that you too will be a senior one day. Maybe it's time to change your perspective and tighten up your game. Next time, I'm calling social services. P.S. To the staff member with the cool submarine tattoo on your forearm...Thank you for taking care of my Dad, he is quite happy with your shoe and insole recommendations! read more

I took my Grandma to get her Amazing shoes here. Everyone was very nice. The Gentleman who helped my Gma pick out her shoes was amazing. I wish i remembered his name but he is a tall white man with glasses & he was just Fabulous! read more

I award the staff 6 Stars. Not only do they practice COVID-19 safe procedures, they are exceptionally knowledgeable, professional, & extremely helpful. They were not perturbed with me trying various size shoes to get the best fit, & ended up ordering shoes in larger sizes for me. When leaving with my 2 new pair of shoes they reiterated if the shoes were not comfortable after wearing them for awhile, bring them back. I require orthotics so I have been unable to wear my cowboy boots for several years because I cannot get my foot in a boot with the orthotic inside. They worked with me to find an over-the-counter arch support that provides acceptable support so I can wear my boots without grimacing. I give my highest recommendation to Active Foot Store. Try them out, you won't regret it. read more

I just got my first pedicure here! What an amazing experience! I highly recommend this service! Totally worth the moth wait, but was told that the pedicures last about 4 weeks depending on your feet! I got the $75 pedi and totally worth every penny! Feet are happy and so soft! read more

The lady who did my pedi was so nice and informative! I haven't felt my feet like this in a long time! So happy!

These guys know what they're doing. The shoe fitters will stay with you until you have the right fit. Very pleasant place.

I have been going to the Active Foot Store for years. They started as a small kios in the Westfield Mall. The staff is awesome, very helpful and knowledgeable. Dr. Reingold is incredible. I have suffered from serious fungus infection for 40 years and he has helped tremendously. Thank you all! . read more

I bought a pair of shoes here. After a day of walking I wasn't satisfied with the width so I brought them back. They were very accommodating and swapped them out for another shoe that fits perfectly. It is nice to know that the store cares about it's customers being satisfied. read more

I needed help with foot pain. Nico helped me find the right inserts for my shoes. He also suggested a couple other useful items without pressuring me in anyway. He educated me about my foot and what was causing the pain and gave me great advice. I highly recommend this store. Nico is great!! read more

This review is for the SPA (not the store, although store seems pretty great). I came for a "medical pedicure" for my problem tootsies. This is the ONLY one in San Diego! I had the pedicure that includes callous removal treatment. Fortunately, Amy (Nail Technician & Medical Assistant) is everything I hoped for and more. The spa uses 3 medical-grade levels of cleaning on all tools: sanitizing, disinfecting, and steam autoclave. And none of those germ-filled whirlpool foot baths. I sat in a professional, reclining chair (like one you would find at a doctor's office) in a private room with quiet music, NO smells from acetone or other harmful chemicals. I will never, ever go anywhere else. Please do yourself a favor - try this place. read more

I visited the spa for a medical pedicure, which I needed after a serious illness affected my feet and toenails. April did a wonderful job, was lovely to talk with, and truly pampered my feet - which was so very needed! She's so fantastic, she books quite far out, so call soon if you're thinking of paying a visit, though you can also get on the waiting list and potentially get in sooner if someone cancels. A terrific experience and nice to have a pedicure that's so clean and sanitary, but still super relaxing. :) read more

Disclaimer: The review is only for the service. Whether the product purchased turns out to be everything as hoped remains to be seen. Went to buy arch supports for my new work shoes. The intent was to alleviate my heels rolling the heels of my shoes to the outside like tires balding when they support a car's suspension that is overdue for an alignment. Don was very helpful in helping me select the arch supports that I felt were the right ones by letting me take a "test walk" of 2 different brands/types (and price points). That helped me get a feel for how my feet will feel when I am walking for 8 hours a day. Hopefully this will extend the length of my work shoes' life span. Bottom line: don't settle for buying off the shelf at a big chain store. Go to Don at this store. Your feet (and shoes) will thank you. read more

My boyfriend and I are eternally grateful to Dr Riengold and his staff at the Active Foot store and in his private practice. got us both back up on our feet and out of pain, and that is a pretty good feat. read more

While i have no experience with the doctor that operates the store, i can say with utter certainty that the service i received from Don was excellent. I came in for hiking shoes, and he spent almost an hour fitting me and answering my questions. He was very patient and told me all of the prices and information about the shoes up front. Overall, i was very satisfied. read more

I needed another pair of soft shoes to replace my AFOs, so I spoke with Don who fitted me for a soft pair of tennis shoes and recommended some Spenco comfort insoles, which were the perfect combination for AFO-free, pain-free, walking! My thanks to Don for his assistance! read more

Dr. Reingold & Connie spent a lot of time with me & my sore right heel pain. Dr. "R". measured my feet for custom orthotics & after two months of wearing them my plantar fasciitis is feeling much better. I really like their store & the nice staff working there. They also have great shoes and they take their time making sure they fit right. Paul D. read more