They did a great job installing a Trane high efficiency modulating HVAC furnace (XC95m) and AC…read moreunit, for a good price. While others talked about invalid reasons not to get one, they actually did it. As for their ability to fix them, the single time in 10 years it stopped working they had it up and running after thirty minutes of troubleshooting and swapping a part.

I highly recommend Air One to anyone looking for reliable, professional HVAC services. My furnace…read moreand AC were replaced by Mike and Ernesto. They are extremely knowledgeable and provided excellent customer service throughout the entire process. They truly go above and beyond to deliver top notch results! This is a 5-star company! Rosemarie M.

Zero Stars if possible…read more Summer of 2017 one of our HVAC units was freezing over and not functioning. Hanna's Mechanical (then contractor of American Home Shield AHS ordered a new valve based upon their leak diagnosis. When the valve came in (a LONG and HOT time later), the repair work was finally completed on November 9th. A new valve was installed and I was told that the system was pressure tested. I was advised, based upon the pressure test, that the system was holding the pressure and that the system could be re-filled with freon (any remaining freon had to be emptied in order to run the test). Based on their statement that the system was holding pressure, I paid them $725 to re-fill the unit with Freon. I later learned that they really should have preformed a dye test. Since it was November in NJ, the system was changed over to winter/heat for the season. I requested a written receipt from Hanna's Mechanical for work that was conducted and a receipt has never provided. In April 2018 the system was switched back to Air Conditioning for summer. The system did not function. I called Hanna's Mechanical and spoke with Barbara on April 16th @ 3:36 pm. I advised her that the unit was not working. She would not help me or send someone for service and told me to follow up with American Home Shield as they no longer worked with AHS. (Hanna's Mechanical refused to stand behind their work.) I phoned American Home Shield. I was again notified that Hanna's Mechanical no longer worked with American Home Shield. Another AHS HVAC contractor was sent out for service on 4/18/18. They diagnosed that the upstairs AC unit was extremely low on Freon and that they needed to conduct a leak test to determine the source. Preforming the leak test would release any remaining Freon in the system. The system was not used since the November repair until April 2018 when it was diagnosed as almost empty of Freon, so Hanna's Mechanical either did not perform the fix properly or they did not fill the unit with Freon.

Mike and Mark will definitely be back to do more future work. Not only did they show up on time,…read morethey were clean, and really provided great customer service. Honest workers too. Thanks, guy. 5 Star girl....

I was having an issue with my air conditioning system, I think it was over-exerting itself for some…read morereason. It was super easy to make an appointment with this company. They arrived promptly to my door when schedule, were friendly, and thoroughly explained the issues with my system. I would definitely contact them again in the future if I run into any other problems. Also what I like even more is that they are a FAMILY business. I find that family-run companies care more about their work. Prices were definitely more reasonable with this company than had I scheduled an appointment with PSE&G. Definitely recommend them.

This company Responds right away, arrives on schedule, they are clean and neat with their work,…read moreefficient, knowledgeable, and very fair priced. They are Family owned and friendly. We've used this company several times and have referred them to others, without any problems or complaints. They are very reliable and we would definitely recommend them!

Contacted East Coast yesterday around 10:15am for an A/C unit not blowing cold. They responded…read moreright away, was in the area to inspect between 11am-1pm, texted around 1pm a bit behind schedule and on the way. Completed repair same day. Very professional service, outstanding communication, good workmanship with fair pricing. Would recommend from my one experience and intend to use again for any of my homes needs.

East Coast Heating & Cooling just finished my full HVAC replacement, and I can highly recommend…read morethem. Jason was one of several HVAC contractors I asked for quotes. He offered the very best Labor Warranty, along with top quality equipment and warranties on three different levels, at very reasonable prices. The work was done in a timely fashion with a knowledgeable small crew. If you need any HVAC work done, give this local & proficient company a call.

We had a power surge last Thursday due to thunderstorms, lost out AC. We immediately texted Perfect…read moreAir that same evening. They texted back on the following morning, Friday indicating someone would reach out to us. They did not. Since we were out of town for the weekend anyway, it was not too much of a problem but we were hoping they would be able to call us and schedule for Monday. On Sunday night, we texted again, did not hear back until Monday morning 8:30ish indicating they would not be available for 2 weeks. They could have told us this on Thursday evening or Friday morning so we could schedule with someone else. They obviously do not care about potential new customers.

Im not sure why my experience was so radically different when compared to others, but I'm still…read morewaiting for my invoice 3 months later... I guess I won't be getting the NJ clean energy rebate. Overall I was left with a very poor experience that I wouldn't wish on my worst enemy.

Had my furnace serviced after a no heat call. The service tech arrived on time (same day as when I…read morecalled) and gave me a solid assessment of the issue. He gave me a few options to fix my issue with a most cost effective option. What I appreciated was his willingness to let me watch his work. He walked me through his trouble shooting method. It ended up being a faulty gas valve, which is what I had concluded prior to him showing up. Of course there was a markup on the part but that's to be expected. It's a business and I know I was paying for the convenience of the repair done right and at that time. It took him 2 hours to do the job. This included bringing something to code that my installer (no longer available) had done via a shortcut. All in all, it was a great job that was professionally executed. And my technician was awesome! I highly recommend this company. Also, I believe they are still an independent company and not a subsidiary following a buy out. That's good! Oh, why not 5 stars? Well, I had hoped the invoice would have been below $1000. It's the cost of doing business and unfortunately I was not prepared to shop this one around.

Indoor Air installed a new Trane AC system for us and we used their annual check up service for…read moreyears. During our most recent system check-up (2022) they replaced a small switch while they were performing the annual service. They charged $300 for the part plus labor (it took 2 minutes), on top of the $160 annual service charge. We later realized the unit was still under warranty yet Indoor Air charged us for the work. It took four conversations to get them to fix their problem and they acted as if they were doing us a favor. One week later they had to come back because system kept shutting off. Apparently the condenser pump wasn't working: would have been nice if they tested it as they should have during our annual checkup. We were quoted $418 to replace it. The pump plugs in and is readily available on Amazon and at Home Depot for $60. We were being overcharged. Won't use them again.

Anzo's installed a new AC unit and furnace in my condo unit five years ago... a week ago, the AC…read morestopped working... hoping it was a small issue, i called a local person, recommended by a friend, to check things out... he came out twice, and ended up telling me that my compressor needed to be replaced... parts and labor would be about $4800. i thought that sounded too much, so i dug through my files to see who installed the AC and how long ago... i found Anzo's info and called them this morning... spoke with jerry, and he said he'd see if he could get someone out today... about an hour later, vinnie was here... he looked at everything and told me the problem was that i hadn't been changing out my filter every month (i thought three months was the rule)... he said the condensor was fine, the coolant level was fine... everything was working well... the unit just needed a clean filter... they charged me $200. so now i'll stock up on filters... and i know to call jerry and team... can't tell you how much i appreciate the quick service and the fact that they weren't out to rip me off... i recommend them highly! thank you, guys!

Anzo is smart and he knows how to get the job done. I called and he had a tech come out quickly…read more They found the problem and advised me about fixing my air conditioner unit instead of trying to sell me an expensive new one (which other, big name companies had done). Thanks for saving me thousands of dollars!

Update on my review from October 2024. As noted in the review PES replaced one of my furnace units…read moreand also installed w replacement AC systems. As noted in my original review ( I wish reviews allowed editing) the install was done professionally, the crew worked neatly, and it passed inspection no problem. This winter the new furnace operated with no issues. With this year's early heat waves the new units have been put to the test and then some. The unit that cools the upstairs portion of the house, that always struggled with our old unit, was sized perfectly and it has kept the temperature even when we hit close to 100 degrees. The other unit has worked perfectly as well, keeping the rest of the house comfortable without straining. Very pleased, to say the least.

Mr Boyle,please check with Liz,she knows all about my complaint.However if you would like to hear…read moreit from me I would be happy to speak with you.I have been dealing with this since September 4th.my name is Pat Tomasulo,28 Winthrop pl Hazlet.The tech was Lee Manges.I wrote a review,Liz stated she wished I would have called and not given a review,out of courtesy,I deleted it, she said give a chance to make it right.I dont want to disparage your company,I just want to be respected.We are seniors and on a fixed income.I feel I was stonewalled. Truly Pat Tomasulo