I forgot to update this review. Nick and his wonderful assistant Renee did find us a home about 4…read moreyears ago, and we love it and feel lucky in retrospect. It was probably a good thing we didn't get some of the houses we bid on. It was a tough environment back in 2021 when we closed on this house. It probably still is for those looking now. Nick and Renee were tenacious, as this market requires. Nick is not your typical realtor. He keeps it real. He's authentically Asheville even though he originates in California like me. Check him out.

Friendly, knowledgeable, professional. The type of people you want to work with and be your…read moreneighbor.

Firefly Realty agent Jordan Lockaby recently worked with us to sell some family property in…read moreHaywood County. She found us through a local inquiry that she received. Jordan provided a market/comp analysis of our property and after a site visit, she recommended a fine sales plan! We listed with Firefly on a Thursday, had two competitive offers by Sunday am and signed a contract that evening at a price exceeding our expectations! She and her Firefly Transaction Manager Jessica handled the many admin details, inspections, referrals and docs to affect a two-week close on the sale! Well Done. Jordan Lockaby's skillful lead, Firefly's staff resources, Keller-Williams' affiliation and efficient TEAM organization provided a smooth process for a successful sale! As a R/E developer in another state, and very familiar with the realty community there, we highly recommend Jordan Lockaby and her team at Firefly Realty. SOLD!!

Alona was nice and helpful although my request was not part of her specialty she was still able to…read morehelp with good recommendations!

We have been planning a move from Florida to the Asheville area for a couple years now and have…read morecontacted a couple realtors before choosing Bret and his team. We are so glad we did because buying a property in NC while living in Florida came with a bunch of bumps in the road. All of these bumps became very smooth with the help of Bret and Amber. From FaceTime showings of potential properties, setting up appointments with contractors (and actually meeting them at the house to get quotes), putting us in touch with local vendors and even just simpler things like telling us great places to eat! Buying a house is stressful and I really could not have imagined doing this without them helping us along the way. We will definitely be recommending them to friends and family who also decide to move to the area. If you are looking to move to Asheville and are worried about buying a place while you live in another state, these are the people to help. I wish I would have found them way earlier in our house hunt. Thanks again!

Working with the Broker Asheville team was an absolute pleasure. My first experience with selling…read moremy home was so easy thanks to the expertise, professionalism and warmth of the entire team. From the listing process, handled flawlessly by Hannah Heedy including the coordination of photos, listing details and handyman references, to the market presence and negotiations by Dave Cash and through the final stages of closing with Amber Cloutier, I was thoroughly impressed by and excited for the overall experience. I highly recommend working along side this excellent team - outstanding levels of integrity, friendliness and local knowledge.

I do not have enough words to express how much I love the people on this team! 3 1/2 years ago, my…read morehusband and I were looking to sale our home in the boonies and move closer to civilization. Our kiddos were growing up and in the stage of being everywhere all the time, so we needed to live closer to town. Matt came out to meet with us and evaluate our property. We had a tricky situation because we also owned and were selling my mother-in-law's home next door. There were weird right-of-way and well-sharing things to figure out since we would be selling the two homes separately. Matt and his team were on it. We had no stressors when it came to all of the crazy paperwork. My mother-in-law's home sold very quickly, and our home was not far behind! We were shocked with how fast everything happened. At the same time, we were on the search for a home that we could afford that would hold our big blended family. Enter Samantha Profetta...super realtor! She and her team helped us look all over Asheville until we found the first and only house my husband and I agreed on. Again, there were some funky issues to handle with the seller, and Samantha was all over it, making the process peaceful for us. We love where we live, and if we know anyone looking to buy or sell, we would recommend this team. If we ever move, they'll be the first call we make! In addition to all of the awesomeness during the buying and selling, Samantha calls us to check in, sends us home "anniversary" notes, and the team is always doing fun customer appreciation events. We just LOVE these people!

Matt has a house he rents out through Comprehensive Property Management. When the property manager…read moredecided to kick out the tenants without providing a reason he was contacted. He was initially very receptive to the situation and offered to help. Then he spoke to the property manager and bowed out completely. Now the property is listed for $650/month MORE than before. You tell me what happened. Anyway, not the kind of guy you want to be working with.

Cindy is the BEST. She was totally professional, knowledgeable and amazingly generous with her time…read morein helping me find the property that was exactly right for me. Hands down go with Cindy!

Cindy is very knowledgeable about Real Estate. She is thorough and resourceful. Whether you are…read moreselling your house or buying, she will make sure you are taken care of and represent you in a professional way. It is clear that Cindy cares about your best interests. I highly recommend her---she gets it done! Sari K.

My husband and I were looking to sell and buy our home in the AVL area. After finding out we were…read morepregnant with our first child, this expedited our timeline and we needed a reliable realtor we could trust. We soon realized we made the right decision partnering with Darrell; from our first consultation, it was clear he was attention-oriented and detailed in his process. Darrell's advice was comprehensive with no stone left unturned, and we were able to get our house staged and sold within 1.5 months. We then decided to continue our partnership into the buying process, and Darrell continued to go above and beyond through his dedication to closing the deal on our dream home, and by proactively providing us with all the information we needed to make an informed buying decision and finalize the transaction as smoothly as possible. We are so happy to have moved into our new home within 4 months which leaves us with plenty of time to prepare for our new family. With that, I highly recommend Darrell for your real estate endeavors.

Darrell Hess is truly an excellent realtor and a genuinely warm, thoughtful, sincere, and down to…read moreearth person. As an out-of-state buyer, I relied heavily on his expertise, and he exceeded all expectations. Over the course of a more than a year-long search, he showed me at least 30 properties and went above and beyond by creating detailed video tours of homes when I couldn't be there in person. His deep knowledge of both the local market and construction was invaluable. His extensive experience allowed him to offer expert insights on remodeling options and property improvements that went far beyond what typical realtors could provide. When I finally found the right house, he managed every detail of the purchase process with remarkable attention and professionalism. He often rearranged his schedule to accommodate my last minute viewing requests, and never showed frustration when I was indecisive or picky. He was always calm, kind and focused in stressful situations. His stellar negotiation skills repeatedly led to exactly the outcome I was hoping for. I wholeheartedly recommend Darrell and feel so incredibly lucky that I found him to be my realtor.

Anne Marie was a fantastic realtor. She was our listing agent. She was great to work with, was very…read moreknowledgeable and went above and beyond. On a scale of one to five, I would give her a ten if I could.

We purchased our home with Anne Marie as our eyes on the ground while we were living on the west…read morecoast. From our first conversation, she was warm, knowledgeable, extremely organized and clear in her communication. We knew almost nothing about the home-buying process, let alone the complexities of the market in Asheville, and she made sure we understood and were aligned every step of the way. It took nearly a year to find our house in a rollercoaster market with a lot of ups and downs, but Anne Marie kept us level-headed and never rushed the process. She kept our needs and preferences as the top priority, gave us her honest opinion, and toured houses I'm sure she knew weren't the right fit in order to make sure we left no stone unturned. Once we were under contract, she took so much off our plates by helping us get quotes and expert opinions on multiple issues and meeting with countless vendors during the short due diligence period. We purchased our home without seeing it in person, which may not have been possible without her understanding of our taste and lifestyle needs. We're so lucky to have had such a patient and skilled agent when buying our first home. I can't recommend her enough!

Laura is so professional and really KNOWS houses. If you hire Laura as your realtor then you will…read morebe in the best hands. She is honest, ethical, assertive and wonderful to work with. Enjoy your buying/selling journey...it should be a fun one!!!

Laura Middleton did a *stellar* job in helping us sell our home in West Asheville. Laura went above…read moreand beyond with the details we would have overlooked, and was amazing with negotiations. She was kind, professional, and responsive. We found Laura to be passionate about her work and highly knowledgable about the real estate market. I'm so happy we chose her to be our selling agent and would recommend her to anyone looking to sell or buy their home.

We like our new home, but yikes--seemed like an exhausting purchase process with possible…read morecommunication, construction, email and billing confusion. Perhaps consider getting a copy of the Beverly Hanks agreement to read, prior to making an offer. If time allows, before making an offer, visit the useful website "Graphic Information Systems Buncombe County," and check flood zones, school districts, surveys etc.. Also, if considering applying to public schools outside of your child's district (a complex process with variable success) you may want to consult public school employees. City & state employees & the "North Carolina Real Estate Commission" have varied free info resources. Brock Law firm helped us with the toughest unexpected problems and appeared affordable, thorough, honest---definitely recommend this firm! Glad we had this firm pick our title insurance too, though Beverly Hanks can do this. Pay attention in the final process. I ended up on my knees, scrubbing orange clay off decks, hours after purchase, as the home seemed to have been shown by agents while under-contract, but there weren't mats on the deck during the rainy, messy, muddy spring. Nothing like celebrating a home purchase with more ibuprofen than champagne. Realized the home's new dishwasher had a component which wasn't installed, but the directions were still there. Removed a toe jam and got it fixed up. Our agent had come to closing but forgot to give us a final bill for close to $2,000 dollars for misc things, so I needed to meet & take care of this bill and other forgotten things the week following closing. Since purchasing this home, we've had worrisome trees removed and driveway widening work done. Wish we had budgeted for extra stuff. This will be small potatoes in the long-run, but I hope others can learn from me now.

I have desperately been trying to find a home or land in WNC. Being totally unfamiliar with the…read morearea, I reached out to Beverly Hanks & Associates after an agent from another realty did not want to work weekends. WTH??? I was put in touch with "Bobbie" who was unable to assist because the properties that I chose were not in her area. I tried to explain that I was just giving an idea of what I was looking for. She the directed me to "Rich" from her company, who sent me a few properties near my job that he thought would interest me. I was excited to receive the communication and found more properties based on the website he directed me to. When i reached out the next day to request showings, I was met with silence. This is the 3rd realtor I have dealt with in NC. I have never experienced such horrible work ethics in one place. I don't know how other people but homes here. If someone has a reliable and reputable realtor, please let me know. Beverly Hanks is NOT it.

My family and I lived in California and really wanted to move to Asheville after learning about how…read moreamazing it is. We found Beth on YouTube and we were immediately drawn to her bubbly personality! On short notice, she set us up on a website to choose potential houses she thought matched our interests. Then, we when we arrived, we were set to visit our favorites with her. As a realtor, Beth was incredibly responsive and helpful. We're happy to say she helped us find our perfect house and get through the buying process seamlessly! What truly means a lot for my family, and this goes beyond realty, is that Beth helped connect us to all of her people (gardener, grader, contractor, etc.), gave us insight in terms of schools for my kids and shared her opinions honestly (if something was crappy or unfortunate about a house, she was open about the challenges it could cause). It's not easy moving out of state and without Beth and her team, I don't know if we could have done it! Thanks so much!

Working with Beth as I bought my first home was a joy! Would highly recommend her if you're looking…read morefor a straightforward, communicative, and honest real estate agent. She is reliable and trustworthy and gave me a lot of very helpful guidance. Not only that but she actually made the process simple! Thank you Beth!