think twice before move here this apartment is a scammer they try to suck your money from…read moreeverywhere property staff don't listen your thing they just want money from whatever reasons they can pull frustrating 1 year i have ever pass in my life All the good reviews are done by property staff Full of scammers they try to suck the money from wherever they can in the name of lease

This place is TERRIBLE!!! Parties every day and night at the pool and management does NOTHING. Dog…read morepoop everywhere and only one maintenance guy for the whole property so don't expect them to fix anything for you and just fix stuff yourself here! Office staff is RUDE! I went to talk to the manager but NOBODY IS EVER THERE. and the assistant manager is RUDE and has no idea what she is talking about! PLEASE SAVE YOURSELF THE TROUBLE AND DO NOT RENT HERE. IT IS CHEAP FOR A REASON

CAUTION!!!! Before you sign the lease make sure you inspect the apartment you're going to live…read morein!!! Longer review here guys but please read! My fiancé and I have lived here for over six years. We used to absolutely love it! The pool is gorgeous the groundskeepers and the maintenance staff are fantastic. That's not the concern. We are trying to get out of our lease and the office is not letting us! Their issues with security and there have been break-ins with cars! I know neighbors have had their packages stolen and I know that is a concern with many apartment complex's! Our concern is the winter storms did a number on our apartment and we have been fighting with the office and management for four months now about the brown and black water that leaks into our apartment through the windows every time it rains! They have sent people out here, but every time the new vendor comes out they say the same thing. This is not something that they can fix by just sealing up the windows. This is a foundational problem. The windows are pulling away from the foundation, and it is very troubling and concerning! Not to mention our patio when you look up at the roof, we're on the third floor. It looks like it's about to collapse in cave in! And they still will not let us break our lease. We have three months left in our lease. We have been loyal customers for over six years. We used to love living here and the management and office have had poor communication no follow through. Nobody knows what's going on we keep getting the runaround which is not acceptable and absolutely frustrating.! For an award-winning company whose mission is to make sure that their residences are happy where they live and claims to care. They're doing a piss poor job at showing that!

This used to be such a beautiful property, bountiful with in amenities, where you could tell site…read moreleadership took pride in their work. This place has really gone down hill the past 2 years. When initially moving in the grounds were kept pristine, and maintenance was on top of everything. Seems like there was a change in site management 2 years ago and the effort in upkeep has significantly degraded. It's not uncommon to find bags of loose trash, laying on the floor next to the elevator. On the weekends when there's no trash pick up, everyone piles their garbage in front of the compactor, making it impossible to actually get to the shoot to drop trash into the receptacle. Maintenance could easily pick up the trash at the compactor on the weekends when there's no trash pick up, but instead it goes untouched until the trash service comes in on Sunday night to begin collection. The breezeways inside each building (except for the clubhouse) have only been cleaned once in the past two years. There's all sorts of dried trash juice trailing down the hallways from when it gets picked up nightly. An easy solution would be to mop the hallways once a month, and wipe down the spider webs. The gym itself has some very nice amenities, but like everything else maintenance does not keep up on cleaning the gym, and the gym wipe station goes weeks between refills. The machines are caked with dust and sweat because no one cleans and wipes are never available. A few residents bring in their children (ages 5 or less) who run around and disrupt other residents who are trying to work out. A few times a small child was riding their scooter scooters inside the gym. The parent that's working out does nothing to correct their children's behavior from disrupting other residents. Another resident brings her dog into the gym, and then allows the dog to lay on the gym mats that other people would use to work out. Of course, she never wipes down the mats afterwards as the wipes are never available. It's totally understandable that the site management has no control over how trashy the residents act. I appreciate they have sent out several notices, reinforcing proper trash hygiene, however, the issue has not subsided. They could counteract that with increased effort to maintain cleanliness on the property, but that has yet to be seen. We've experienced 3 Service tickets for items in disrepair inside the apartment, and they all took multiple submissions before the issue was resolved. Even then, the quality of the work to repair the issues was of poor craftsmanship, and rarely indemnified to defect to its original state. The pipes aggressively vibrate anytime we use hot water, and every time we get a note that "unit was reset". At this point we've given up and hope a neighbor will complain about the noise so maybe the apartment will actually fix it. Most of the stairways still have light receptacles that stopped working during the ice storm two years ago that have yet to be repaired. In summation, it seems like maintenance and property management just don't care anymore. A lot of friends I've made the past 4 years have been leaving for other properties, not because of rent prices, but due to decline of the property.

A beautiful lobby doesn't make up the bad management! My package with my name and my unit was…read moredelivered on the front desk to be missing and never found. I tried to contact the office about my package the same time when the carrier left my package on the front desk office and sent me with some pictures as proof. The staffs said they didn't know about this package? Did you believe that?

The beautiful lobby doesn't make up the bad management! I spoke to the staffs of Vera cedar park…read moreapartment that I want to make an appointment with Mr Tayler Martin, who is the property manager to complain about his employees. It's terrible! How they said "Taylor Martin is not the property manager. Amanda Leonard is. No one is trying to hide anything, Amanda- the property manager is aware of your email and the situation at hand. I am simply trying to understand your situation and make the best judgement on how to proceed with you vacating your apartment and charging your move-out. Loft is a platform that residents use but the titles placed on the names of the staff is incorrect. Please see an attachment of what we provide new move-ins so everyone is aware who the staff is, and what their titles are. As you will see, Amanda is the manager, I am the assistant, and Brandee and Jack are the leasing professionals." Do you think we can believe to talk with them anymore? Looks like scamming!

I lived here for almost two years and it was the best apartment experience I have ever had!…read more I highly recommend working with Ariana in leasing! Ariana made sure the upfront costs and monthly costs were completely transparent so there were no surprises. She took her time showing up multiple units till we found exactly what we were looking for. She was always so kind answering questions whenever we had them. Lastly, the location is ideal! Walking distance to everything in the Domain, there's always events happening nearby, the apartments are very modern and the nearby park is definitely a plus too. They take security very seriously which was really important to me, so you have to have a special pass to get into the garage or buildings. They also have many pools which is really nice and helped prevent pools from being overcrowded. I can't say enough good things about Ariana and the Griffis at the Domain!

Great location at a fairly competitive price! Decent amenities as well with 3 pools and a gym.read more

I was scheduled for a 10:30 tour by my locator and a family was already waiting at 10am and I was…read moreasked to wait. In my opinion that's not how that should have been handled.

We received excellent service from Belmont at the front desk. He is so charming and knowledgeable…read moreabout where we live and the surrounding amenities and restaurants. I will only go where he recommends after 3 resturant trials. Thank you Belmont

The management team at Palm Valley is amazing! They really care about the residents, and are making…read moreimprovements across the community. They listen to what the residents want to improve and do their best to make it happen. Thank you for caring!

Palm Valley is an amazing place to live! I have lived here for almost 2 years and absolutely love…read moreit! The management is great. Raven is very professional and helpful. She has always handled my questions or concerns with such ease! The maintenance crew is amazing as well! This is a great place to live- Cecilia V

I wanted to update my experience after previously having some concerns, because management really…read morestepped up. I had ongoing issues with my washing machine breaking multiple times, which was extremely frustrating. However, after speaking with Cara, the community manager, I felt genuinely heard. She took the time to go through all of my concerns, was very understanding, and provided clear solutions to each issue. Maintenance acted quickly and had a brand new washing machine installed within just a couple of days, even while short-staffed. In the meantime, they also gave me access to another unit so I wouldn't be without a way to do laundry, which I really appreciated. Cara was kind, professional, and very responsive throughout the entire process. She was also very relatable and made me feel like my concerns actually mattered, which made a huge difference. I really appreciate the effort the team put in to resolve everything so quickly and efficiently.

I am writing this review on behalf of two disabled tenants who experienced significant hardship at…read moreMadison at Westinghouse in Georgetown, TX. Management repeatedly failed to communicate with them despite multiple attempts. Requests for reasonable accommodations related to their disabilities were ignored or inadequately addressed, making daily living much more difficult. Simple issues like lease questions and important notices went unanswered for weeks, which created unnecessary stress and financial strain. Eventually they needed to move out because of this. It felt like the management at the complex took advantage of their vulnerabilities instead of working with them as required under fair housing laws. They offered to provide documentation of their disabilities and specific needs, yet received little to no support or follow-through. This lack of basic professionalism and compassion is unacceptable, especially for tenants who rely on clear communication and cooperation from property management. Prospective tenants with disabilities should be aware that this property may not be equipped or willing to support accessibility needs. I hope management improves their practices so others don't face the same frustrating and discriminatory experience.

Great community! Staff is super helpful and responsive and maintenance team goes above and beyond.read more

I signed an 11-month lease and have been living here for about 6 months so far. Overall, it's been…read morea good experience. The apartments are a nice size, and the area feels safe and convenient--especially being right across the street from an HEB. The staff is very friendly and responsive; I've had a few minor issues, but they were quick to resolve them. One small downside is that the living area has carpet and doesn't come with a fan or overhead light nor does it come with an in unit washer and dryer. However, they do allow you to bring your own fixtures.