Ruby rose, Erica and everyone else who we worked with very incredibly helpful. They walked us through the process step by step from beginning to end. They provided updates of when my grandmother was picked up, when she arrived and let me know precisely when her ashes would be ready for pick up. They were very helpful all around which made everything so much easier to deal with. Very impressed read more

Ruby Rose and Sarah were so gentle and pleasant. At this very difficult time they have provided the utmost care and empathy to me and my family. Thank you read more

The lost of a son is a terrible thing for parents and family, and having to think about making funeral arrangements for the occasion is agonizing, but we encounter the most kind, sweet and overall amazing person to help us go true with such difficult task. Sarah, at the Alpha Society, thank you so much for taking the time to be so kind with us, we will be forever thankful for your kind words and the way you show that you care to us. The Zeron family is so thankful to you. All the services and the prices are one of the best. read more

I am so thankful for the help and service provided by the Alpha Society. Erica and the rest of the team was a great help considering the circumstances. She was able to help my family through a very difficult time. You are appreciated Thank you. read more

Sarah was a true angel at helping me and my family navigate the process of honoring my mothers wishes after her unexpected passing in March of this year. She was beyond kind, caring and kept us informed of everything along the way. I was so glad to find Alpha Society because they are amazing to work with at what is, by far, a most difficult time for any family. Thank You Sarah and Alpha Society. read more

The Alpha Society was a god send for me. My brother passed away unexpectedly and I had no clue where to start when looking for cremation services. I searched Google and found a mortuary close to my house that has been there for YEARS! A search of their services/prices lead me to a quote of over $6000 for a direct cremation..... what!?!?!? I reached out to an associate who is somewhat in this field... she said that was an outrageous price and offered to do some research. She sent me The Alpha Society info.... I reached out and was greeted over the phone by Erica. She was so so sweet and helpful in such a difficult time. She made it so easy to make the arrangements and the price was much less than the other mortuary, but by no means we're their services lacking in any way. I can't thank them enough for everything. read more

The kind, compassionate staff was helpful in making decisions for the internment of our loved one.

Lovely. They were all truthfully compassionate. Grateful. Thank you. Answered questions quickly.

Our mother became ill and rapidly progressed toward her passing over the Christmas/New Year interval. It was awful. One part of the process that we had no idea how to deal with was what to do when/if our Mother died. A hospice worker suggested a few companies that could help, and she emphasized that The Alpha Society was the best option, but suggested we find out for ourselves by calling several companies. My sister and I had decided on cremation and called a few funeral services; I spoke to Erica first and she was immediately honest, forthright and empathetic. She walked me through how this process works and her attitude and approach didn't feel like we were being sold something. The cost of these services was very reasonable, as well. The entire process was kind and not intrusive to what we were going through - the terrible emotions of our impending loss. I am grateful to Erica and Ruby Rose for the followup later in the process, as well. It was a great relief to us at a very tough time. read more

The Alpha Society was so easy to work with during a difficult time. I appreciate their strong communication and empathy.

Eli is very helpful and made our tragedy and loss less complicated. The venue need upgrad a bit outdated. However over all was the right choice. read more

I wish I could give zero stars. After the death of my mother, I was contacted 3 days later by Jackie. She left me a voicemail asking me to return her call. When I did, she seemed irritated at she had to look through her messages to find out who I was. After a deep exhale she says, "Oh, I called you by mistake." (Now, keep in mind that she had my number for a reason obviously. SHE had called ME, so I obviously was listed on my mother"s pre-arranged cremation paperwork.). I said, "We'll I'm her daughter. Is this regarding her cremation that she had set up?" She responded in Avery patronizing matter and said, "oh yes. I spoke to the Power of Attorney and she told me that your only the STEP daughter. It's been taken care of." She literally emphasized the work STEP, like it's a disease and I'm not a family member. Hello!!! I'm listed as the first person to contact on the paperwork! You called me! And what's been taken care of?! Now I'm not worth talking to!??? I then said, "Technically yes, but she's been my mother for 48 years. I'm her only child. Can you please tell me if this is regarding her cremation?" She responded in the same condescending tone, "Like I said, it's been taken care of." I again asked, "Why won't you tell me if this is regarding her cremation?" And she repeated for a THIRD TIME, "Like I said, it's been taken care of." UNBELIEVABLE!!! I have just lost my mother and this is how you treat people?!!!! First of all, let's be clear, Powers of Attorney are only allowed to make decisions when the person is ALIVE! Regardless, there is no reason not to tell me that no you are and what it's regarding when I'm listed as a contact after death??? She just believed whatever story the POA said and decided not to share anything with me?!!! I was distraught and horrified and was treated like dirt by this woman! She has no empathy for people and should not be in this business! After ready the other reviews, I am shocked that anyone does business here. Stay away!!!!! read more

The Alpha Society has help me with both of my parents, most recently my mom. From the first time I had to call them to going into their office they were so kind, they put me at ease and took care of everything. When the time comes, and you lose a family member they are the ones to go to. I recommend them highly. read more

If you love/d the person you are acquiring services for, please do yourself a favor and go elsewhere! These people are literally VOLTURES. Not 20 minutes passed since my mother passed away and they were already blowing up my phone trying to pick up the body. Being the first time that we go through this process, we finally said ok to them picking my mother and they said they'd give us about an hour or two before showing up. Well right after we got off the call, a young gentleman showed up ready to take her away no more than half an hour later. Not his fault I get that (the young guy doing the pickups), but the lack of empathy was appalling to say the least. 2 days after, we show up to the location on Burbank and we couldn't find because never in our minds did we think that an old and dilapidated storefront could possibly be a mortuary. This place is the most dirty, ghetto, uncompassionate place that you can think of. We asked the guy in the front desk (whom I assume is the owner) to go over the services, and he offered we used his "chapel" for the viewing for a fee of 500 dollars. It took us to ask him 5 times to show us the room, which turned out to be the ugliest, moldiest, little piece of space that you can ever imagine. It looked like they quickly removed all appliances from a warehouse break room. It was so insulting to even offer that space as a "chapel." Hence why he did not want to show us the room. If their chapel looked that way, I can only imagine what the back looks like and it even terrifies me of the thought of my mother being there. Ultimately, we shopped around and arranged a pickup by a place with actual compassion and the adequate resources to provide the services in such a sensitive time. And guest what!? It was even cheaper!! With an actual chapel, minister, and other add-ons that we would have had to pay extra for at this pathetic excuse of a business. Please do yourself and your loved one a favor and go somewhere else! read more

The staff at Alpha are very professional and helpful throughout the process from day one when the picked up my father till the two day service that ended at the Riverside National Cemetery. Followed by hand delivering the Death Certificate. I and my family want to thank the staff for making the worst time in our lives a little less painful. read more

I highly recommend the Alpha Society. They we're so helpful, patient and kind and really helped me through the process, each step of the way. I can't say enough nice things about Alpha Society and highly recommend their services. I am so grateful to have used them. read more

After my brother's passing we had no idea what to do or where to go for end of life services. I'm so fortunate we found Alpha Society! The care and compassion shown for my brother and my family was absolutely beautiful and I can't thank them enough for helping us through such a difficult time. Thank you to Sarah at Alpha Society, you're a true angel on earth and I can't thank you enough for all you did for my family! read more

During one of the most difficult times our family has had to face we felt so comfortable working with the ladies that work there. They gently guided us through the process and were so patient with our questions and concerns. I worked directly with Sarah and her her gentle care really helped me get through the process. From the moment I spoke to her, our family felt that we were in a safe space. She understood how we viewed this final goodbye and I am so pleased with the result... super happy to have met her and everyone there. read more

Sarah was amazing and kind during a tough time. Thank you so much for your compassion and care for our loved ones who have passed.

Mike was the gentleman that picked up the phone in the middle of the night when my grandmother suddenly passed. He was very helpful and kind and was able to arrange pick up within the hour. They also had the best prices for direct cremation. Thank you Mike for your kind words and great service. read more

I was very satisfied with the Alpha Society's services. From the very first call made to them, to the day they picked up my mother after she passed away, they treated us with kindness, respect and professionalism. read more

The Alpha Society, was wonderful during this time of sadness. I had chosen the cremation service, the price was very reasonable. They were very helpful and guided me through everything. Their compassion was very much needed. I would recommend them to anyone. read more

The staff were mostly pleasant but in my few interactions, I felt as if nobody had any answers. Small insignificant things like, has my dad been cremated yet and when will his ashes be shipped out to New York. Cannot outright recommend them. Sorry. read more

excellent service, kind, respectful, great reasonable prices, and beautiful options. Always and wonderful communication response of superfast to emails with detailed information fast reliable service. read more

Losing someone dear to you is hard enough and it is sometimes complicated by bureaucracy in the aftermath. Alpha Society relieved our family of this bureaucracy by handling all aspects of my father's needs after he passed. This was carried out in a caring, patient manner at a fraction of what some funeral homes charge. Thank you Alpha Society. -Ryan Reza read more

A service that you never hope to need but ultimately we all will at some point. Erica and her team go above and beyond to gracefully guide you thru the process, eliminating any worries and allowing families to take care of themselves while they handle the details. read more

Everyone was super helpful, kind and sincere. The Alpha Society helped with both my Grandparents and now my dad. I couldn't be more thankful for their kindness during this extremely difficult time. read more

The Alpha Society helped us navigate through a deeply emotional time with grace, patience and understanding. We so appreciated how easy they made this process. Highly recommend them. read more

The staff was professional and very considerate of not calling the first couple of days. Erica was very helpful and patient with me as it was my first time experiencing a loss. The cost was a little less than a cemetary and over all did a great job. My mothers rings were returned to me as well. I appreciate your help so much. I recommend their services. read more

Erica was extremely helpful when we planned my husband's cremation. She helped answer emails, texts and questions throughout the whole process. She was especially helpful while dealing with the doctor and the approval needed so that we could receive the ashes in time for his service. The office is receiving a much needed remodel. read more

I was walking down the sidewalk and looked over and saw 2 dead bodies on stretchers. I know this is a place for funerals and cremation but you'd think they'd cover up the back entrance where they unload bodies. It was really disturbing. read more

This is EXACTLY what we were looking for: close by, no-frills, inexpensive. It's what Mom wanted, too. Now, keep in mind, the place definitely is NOT fancy-looking! If you want to pay a lot more so they can keep a fancy showroom, that's your choice. I visited 3 or 4 other places and got quotes that were all over the place (ie, much more expensive). We didn't need expensive, we just needed Mom's ashes, thanks. The money we saved helped pay for a good chunk of the memorial where Mom requested. The staff was courteous, answered all of our questions, and got the job done with minimal fuss. Would I use them again? You bet. read more

Losing a loved one is one of the hardest things one has to endure, and having to deal with people with no compassion during such a sensitive time is like adding salt to an open wound. That is exactly how we felt when my mother was picked up by this place. It took me at least a few calls, and a trip in person to get Eli to give us some answers and just to be viewed as a dollar sign offering a dirty, janitorial storage room as a "chapel". Made us feel like my mother was some street person with no one to care for her to give her a proper burial. Basically, just pay for having her stored, pick a casket and a ride to the cemetery. We even had to pay a fee to get her out of that house of horror and transferred her case to an actual place surrounded by people that were kind and compassionate and willing to give us an extra hand. So if you truly love your loved one, please go elsewhere. Don't let people like Eli make you feel so little, when you're asking questions and wanting answers in times of need. read more

I pray no one ever needs to use their services but when time comes and you need to.... they are the ones! Kind, caring, professional, compassionate and very reasonable price. read more

It's taken me 7 months to to calm down enough to write this review. However, after the amazing service we received someplace else just this week, I realized I needed to finish writing this. Things may have changed in the last few months but this was our experience: - The receptionist was rude and disinterested. - The main contact, Eli, was patronizing, rude and so busy thinking about what he was going to say next that he rarely bothered to listen to what was being said. - We chose to be present to say good-bye at the cremation. The staff there did their best. We were greeted by the operators, not a funeral director. In the past with other cremation societies there has been a funeral director and signs of their other clients were not in sight, so extra charges made sense. With this group, none of that happened. The operators were already working - very hard too. There was no attempt to make this private, the equipment was out dated and they were very backed up. In retrospect, we shouldn't have been allowed to purchase this option. We would have understood that Covid, even during the summer lull, was making things too difficult. I feel that the payment for this extra service was more important than their operators and us. - I was pressured to wait to pick-up my dad's remains until the death certificates arrived "for my convenience" despite that I said I wouldn't mind going to the office twice. What's wrong with mailing them anyway? I called a couple of times and then gave up because dealing with them was exhausting. - We added a couple of things to the contract after it was prepaid. I offered to pay at the time but was told it wasn't necessary. However, when we arrived at the office to pick-up my dad, there was no final bill in the file. Most of the professional staff hid in the back office. Eventually, a poorly dressed, clearly uncomfortable person was sent to deal with us. When I asked about the final bill, I was told it had been taken care of. I figured I'd call back the next day and give my credit card over the phone, - As we were driving home, Eli called my cel phone demanding payment. Seriously, If they thought I was going to skip out of paying, they should have either charged me when we added to the contract or had their act together when I was in the office and had the credit card out. What was another day at that point? That day was hard enough with getting treated like a petty crook. - Additionally, they screwed-up the paperwork for the death certificate and then charge me to fix it. I realized after the fact that they charge me almost double what the original death certificates cost. - The only kind and professional person in the office was Bobbi who worked with me to correct the death certificate. If she was the primary contact, The Alpha Society would be a completely different place. read more

My uncle recently passed away and we decided to use the Alpha Society to help us in our time of need. The staff was exceptionally understanding, courteous, and helpful. They gave us the advice we needed and made sure that all of our paperwork was in order. They were not pushy and didn't try to sell us anything unnecessary. They were truly great to work with and I would recommend them to any family going through an equally complicated series of events. read more

I recently used them . They are very affordable . They answered all of my questions very helpful. 100% recommend them !! Eli is the best he had sympathy, very kind . The passing of a loved one is the hardest thing in the world. They weren't pushy at all . read more

I used the services of cremation of the Alpha Society for both of my parents, they are available anytime you need and always go above and beyond expectations. read more

Ely helped us with the forms and was very helpful. Alpha Society is the only way to go for this service. Pleasant and caring people in a time of loss. We have used this service three times and have great success with their service. read more

I am so happy we were referred to Vahik. He was very kind, listened to what we wanted and went above and beyond. He coordinated with the cemetery and took care of all the necessary arrangements. I recommend them highly. read more