1. The Anchor

    1. The Anchor

    0

    Oceanside, CA

    The Anchor

    5.0 (1 review)
    Closed 3:30 pm - 9:00 PM

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    1 year ago

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    US Post Office - US Post Office Oceanside CA., First Street Station

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    This was my first time visiting this USPS location, and I was genuinely shocked by how I was…read moretreated. I politely asked for assistance, and instead of being helped, the employee was extremely rude and hostile. While I was trying to find information, she harassed me, spoke to me aggressively, and acted as though I was an inconvenience simply for being present. To make matters worse, she got on her cell phone and was cursing and speaking negatively about the customers that she encounters, which was completely unprofessional and made me feel uncomfortable. At one point, she told me I needed to "hurry up" because "you have literally 5 minutes before I go to lunch," as if her schedule mattered more than providing basic customer service. I asked for her name, and she said it was Michelle, but by that point her behavior had made me feel so uneasy that I couldn't trust her with my package--or even trust that she was being truthful. I took a photo and informed her that I did not feel comfortable mailing my package there and would be taking my business elsewhere. She didn't stop there she continued to harass me until I was outside the building. No customer should be treated this way, especially when they are being polite and asking for help. This experience was disrespectful, unprofessional, and completely unacceptable for a federal service facility. I will never return to this location, and I strongly caution others unless serious changes are made.

    Jessica is awesome. I was in five minutes. This location is a hidden gem and I will be going backread more

    The Anchor - nonprofit - Updated September 2026

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