1. Certifix Live Scan

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    Oceanside, CA

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    Certifix Live Scan

    1.0 (1 review)
    Open 10:00 am - 5:00 pm

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    4 years ago

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    The UPS Store

    The UPS Store

    (172 reviews)

    This is the best UPS store in the area. I've been going here for years - the employees (and there…read moreare many of them) are SUPER happy to help and always going the extra mile. Always. Thank you Jeff! You've grown a great business. They don't over charge, and help get you the best price on whatever you're needing. I've used them to hand in return packages, make copies, get documents notarized as well as drop off my bag of used Nespresso pods. This week I even got help dragging 4 huge boxes from my car. In fact, another customer (who said he's been going here for 20 years) heard me ask for help and joined the procession out to my car to help as well! Where on earth do you get this kind of service??? And wonderful people who are willing to pitch in? Helpful employees breed helpful customers. Anyway, I can't say enough about this UPS store. None others compare.

    I had an extremely unpleasant experience with Jeff, the store manager. I was the first customer in…read morethe store at around 7:30 am this morning and from the moment I arrived, he was rude and dismissive. I calmly explained my situation to him, but instead of listening or trying to help, he essentially told me to be quiet, saying, "I've worked here for 20 years. Let me do my job." I was honestly taken aback by the way he spoke to me. I was just explaining my situation. To make matters worse, I was never given a receipt or any confirmation that my transaction/request had actually been completed. I left the store frustrated and unhappy, unsure of whether my issue had even been properly handled. Unfortunately, this does not seem to be an isolated incident. I have witnessed Jeff being rude to other customers as well. I'm a regular at that UPS store. A store manager should be someone who knows how to communicate respectfully and professionally with customers. Based on my experience, Jeff does not demonstrate those qualities. I strongly believe management should address his behavior and seriously consider whether he is the right person to be representing the store. Customers deserve to be treated with courtesy and respect, regardless of how busy or frustrated an employee may be.

    Certifix Live Scan - fingerprinting - Updated September 2026

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