DO NOT LIVE HERE
My…read morefamily and I were 909 residents for three years. I beg you, read the reviews, and find somewhere else to call home. From the horrible condition of the property, to the heartless, evil management team, 909 Walnut is the worst property in the downtown Kansas City region.
We chose 909 because of their historic building, secure garage, welcoming staff and comfortable apartments. Unfortunately, 909 was bought out by Worcester Investments around the same time (they also own Flashcube). New management cut costs at every corner, sending the property into a tailspin. Residents are leaving in droves, and Worcester Investments are searching for a new buyer to unload the property to. If you choose to rent here, you are signing up for a property that is currently for sale, and the future outcome ultimately unknown. If you are a prospective investor in the building, know that the residents are fleeing, and that you're investing in a failing property.
During the last three years, the parking garage entry system broke, and was never repaired. This has left the garage open to the public, and has resulted in over 100 vehicle break-ins/auto thefts. You will pay $95/month to park your car in an unsecured garage, without a reserved space, however, if you park in one of the many reserved spaces (the building/garage shares space with a company that is allocated reserved spaces for their employees), your vehicle will be towed without warning by the property manager, Christina Roberts. This happens daily, and has occurred to many, many residents.
The price cuts carried out by Worcester Investments have led to a filthy environment at 909. From water in the common areas, to vomit being left in hallways for days, there is zero accountability or interest in repairing/improving the ambiance at 909. The building consistently smells of sewer gas, or marijuana, which management does nothing in regard to.
Regarding the individual units, the carpet/appliances are original to the buildings conversion to apartments. The carpets are filthy, the bathroom tiles are stained and impossible to clean. The in-unit dryer is a ventless system, this means your clothes take four times longer to dry, and you are required to manually clean the ventless filter. Due to this system, your electric bills will be exorbitant. 909 recently implemented a Steam/Chilled water system to "improve" resident comfort. This has resulted in an additional $200/month charge to rent prices. This number fluctuates, and you are required to pay whatever amount management charges each month. It is safe to assume your electric bill+this monthly charge will be an additional $500/month expense on top of your rent. Again, DO NOT RENT HERE.
The residents formed a Facebook group due to the horrible conditions within 909. There have been discussions about forming a tenants union to fight back against Worcester Investments. I strongly hope the remaining tenants do this. I am attaching photographs of the conditions within the property, as well as a video of the lobby (you'll hear the fire alarm beeping, as it does daily.) This property once was an A Class property for KC. Many of the positive reviews were based on the previous owners. Unfortunately, one of the worst investment companies in the nation purchased this beautiful building, and ran it directly into the ground. Numerous e-mails from residents to owners Joel and Jesse Worcester as well as VP Nickole Nordstrom, go unanswered. I'm sure someone within Worcester will leave a standard reply to this review asking me to call their office to discuss these complaints further. To that I would say, the time to discuss these complaints, along with the hundreds of others by current/past residents was behind closed doors, in your offices, over the phone, and over e-mail. You chose to ignore, and deny the problems at 909, and I hope other residents continue to publicly speak out against what has occurred within this property. To any prospective residents, I implore you to look elsewhere.