Had some very unique issues with the unit, but the staff was able to help us come to a positive…read moreresolution. Big props to the maintenance team constant efforts.

My wife and I lived there for a couple of years. I can t say it was horrible. I ve lived in worse…read moreplaces. But, I can t say their maintenance is award winning as they advertise. I guess spray paint does fix a water leak. Or, maybe if you ignore an issue long enough the tenant will forget about it. The staff there was not always the most friendly, either. Almost condescending at times. Look, I am not one of the other residents who need special assistance with living arrangements. If you are a young single person looking for a reasonable place to live, move along. This is a group home and a geriatric ward. While legally they should not tell you this, it would have been nice to know. Now, the kids that live there are nice and fairly quiet. But, there was always that lingering thought in the back of my head that I would come home to a burned out shell of a building because one of them burned up a pizza in the oven...I guess that is part of apartment living. Part of me wants to throttle At Home Apartments for their lack of attention to maintenance and overall customer service. But, one of the individuals who I think was mostly responsible for the lack of service was let go...And, from the recent check out review received, I see he did not take good notes on our check-in back in April 2010. Just think twice before deciding the sign a lease with these folks. And from what I have been told by people who have lived in their other properties, Mission Hills was the nicest. I find that comical. Happy moving.

I called out Theresa on a lie that she told me about the property and then was told that the…read moreapartments are not a good fit for me. I called the property management company who then told me they get to manage leasing as they see fit. I then called the office and was told by Maria she'd be happy to help me, to call back next week, by next week Maria said the property is not a good fit and they don't need to give me a reason why they refuse to talk to me.

Absolutely loved living in these apartments. We lived in two different units over the course of…read morethree years. We made it a year in a one bedroom before upgrading to a one bedroom with a study. We only upgraded for the extra room and it had a concrete deck, which meant it was legal to use a grill. The office staff were nice, but sometimes bitchy. We had others complain to us more than we had complaints ourselves. Didn't have much need to ever talk to them aside from when they found the cat we were hiding. The maintenance staff were extremely nice and quick. We called in for stuff ranging from a broken dryer to water leaks/mold in the ceiling, and I can't recall it ever going past a day before they came out. The complex itself is made up of individual buildings of 12 units, all surrounded by trees. 6 units have a wooded view (which costs extra) and the other 6 face the parking lot. The top floor apartments have vaulted ceilings, which also cost extra. The complex is very well lit and feels secure. Most of the tenants seemed to be young professionals or med students. We had a police officer in our building and another in the building next to us. We received our deposit back after we moved to another unit and when we moved out of the complex. My wife even lit the counter on fire in the second unit, but I guess they didn't mind the burn marks. We even received our pet deposit back despite the fact that we didn't tell them we had a cat, and thus didn't pay pet rent for two years. The only complaint I can think of is that since it is a complex of young professionals and med students, there are a large number of douche bag tenants, but I can't blame Hillsborough for it. I would recommend a unit with a view of the pool for any lonely males in the Mission area. Complete skinfest in the summer.

the fast movement on helping me find a place to live I'm hoping it will come through for me I'm…read moreneed a apartment like in 2 months

I lived at 45 Madison for 1.5 years and an overall positive experience. Maintenance staff was very…read morefast and attentive to any requests. Leasing office was also lovely, helpful and typically responded within hours to any questions or concerns. Dog friendly and great location.

Stayed in 2 bedroom, 2 1/2 Bath Apartment, it was fantastic. Completely furnished with these…read moreeexceptions, no hair dryer, needs water temperature turned up, softer pillows and better bath towels. Manee and Lindsey were so helpful and accommodating. They truly try to make your stay very comfortable and enjoyable. If I was running a company they would be someone I'd want working for me, truly dedicated and fully trained on customer service. You may think it's a little pricey but once you start adding in special fees at local Plaza Hotels it's a pretty good deal. Don't pass up a great deal not to mention indoor parking, 24 hour coffee bar, workout facility and a pool with outdoor cooking and entertainment amenities.

You will find residents are varying aged professionals...doctors, nurses, consultants, Chiefs and…read moreRoyals players. The staff is excellent and friendly. Chic pool and pre covid, many social events. Building is very well kept and of course can't beat the plaza location!

I have been reading the reviews from the people who live in this complex, and I am trying to figure…read moreout if we live in the same place. I have lived at Waterston for less than a year, and I am leaving because of the roaches, no air conditioning, broken windows, and torn screens. I have written letters, talked to management, even contacted the main office in Calie, with no results. They are nice enough, but that has not kept my apartment from being 90 degrees inside daily. They cannot keep a mantaince crew. The building I live in looks like a wrecking ball came through. The washing machines and dryers are usually broke, and the tents have to call for repairs and get your money taken. Maybe I live on the wrong side of the complex. They say its under new management staff, but so far nothing has changed. I would not recommend this place to anyone.

Waterstone is a great place. You won't find a more professional office staff anywhere in the city…read more The location is great, just minutes from shopping and I-35. This is the only place I have lived or heard of that has monthly social events for its residents, offers assistance getting your GED and resume writing all for free! Waterstone Apartments offer excellent floorplans and amenities at a price that can't be found anywhere else.

I had lived here for about 1 year in studio and about 3 years in luxury 1br…read more Pros:1.Great location, as 2 blocks from Rainbow Blvd and 5-10 min's walk to campus and hospital; 2. Attentive management, since the staff are friendly, accessible, and everthing is fixed within 1 day; 3. Plenty of studios covering BPU bills, as one of the cheapest options near campus if you want privacy; 4. My deposit was fully returned after staying for 3 yrs while I didn't try hard to maintain or clean the place, though I didn't have pets; 5. They are very strict about leasing and subleasing, which makes the tenants more reliable. Cons: 1. Out-dated facilities, especially considering the price; 2. Noisy fridge, A/C, lawn mower in the morning, and the sound of neighbors, which was acceptable to me; 3. Open parking lots getting crowded if arriving after 10pm, and scratches happen; 4. The neighborhood is not the safest, and the rent keeps raising, though I think it happens to almost all the properties around KU Med campus; 5. Very limited shared ammenites. Overall I recommend it to students and staffs who want a convenient and care-free place to stay, but not to people having kids, sensitive to noise, or looking for an elegant lifestyle.

We've been living here for about 1 year already. The 2…read morebedroom apartments are very spacious and nice for the price. Tiffany is very helpful , always answers our questions and is very polite.

This is a beautiful apartment complex! The maintenance people are wonderful at keeping the…read moresidewalks, parking lot, and especially the hill you drive up/down to get to the buildings clear of snow and ice during the winter. The staff are incredibly kind and they've been expeditious in following up on a couple complaints I've had, and keep me in the loop so I know that the issues had been resolved. When I check my mail, located in the lobby area, they like to chat me up, calling me by name and asking how things are based on previous conversations. Considering how many people live in these buildings, I find their remembering me pretty impressive! I've lived in a few different apartments/complexes in my life, but this one definitely tops the list for me in price, location, appearance, and courtesy!

I was a resident for a little over a year. Apart from the many obvious issues with this place like…read moreodor, poor accommodations, and water shutoffs safety is a huge issue here. As a single woman I never felt safe in the complex. There were constant domestic issues and intrusions. I personally watched SWAT raid an apartment for a guy two doors down from me. Guy was right back home two days later. Thankfully, I moved shortly after. Numerous times maintenance entered my apartment without notice or documentation. I complained about this several times with no responses or changes. One time, a neighbor checked on me because he could overhear maintenance men describing my apartment loudly and talking about my things. I had no clue they had been in there that day. There is zero regard for safety, especially if you are a woman. Being close to the interstate is nice but there are 5 more complexes on the same road in better condition and comparable price. I was lucky enough to have some good neighbors right next to me and I appreciated the sense of community we had, but it shouldn't have to be that way.

Non responsive management team. Only certain parts of leasing agreement are followed. Snarky office…read moreworker. Constant issues with the pool. No one answers the phone after 5pm. Such a headache living here.

Love the location. The gym is great and open late which is perfect for me! Very happy so far!read more

As a former tenant/ resident at suntree apts. I can honestly attest that the lack of care from…read moremanagement + maintenance staff is appallingly..when I requested weather stripping for my backdoor..maintenance manager duct taped my door shut..also,sandbags were placed in adjacent utility room to stop rainwater from flooding my basement unit rather than foundation leak repair..entire complex is rundown from neglect..please,do not believe false promises of improvement..this complex is like a ghetto housing projects..

I HATE these apts. by far the worst apts I have ever lived in. you have paper thin walls. bugs…read morecoming through all windows. a broken door when I moved in with 2 kids. (that I had to fix myself). I'm more than halfway through my lease and haven't yet to have a single kitchen drawer. infested so bad with roaches and they can't keep pest people coming back. maintenance is crappy and doesn't respond for up to 2 months later. another maintenance guy is abusing his dogs in my building and won't be confronted for it. they didn't open the pool all season. there's constantly problems with stuff breaking 0/10 I do not recommend.