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    The Ashton Hotel

    3.4 (92 reviews)
    PriceyHotels
    Open Open 24 hours
    Updated over 3 months ago

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    Nicole M.

    ***This review is for the tea room*** My cousin hosted her bridal shower here. Stunning hotel and would love to stay here one night. She had her bridal shower in a private ballroom. It was lovely. The service was timed perfectly from the moment we started til finished. Our teas were amazing, the soup was delicious, sandwiches were divine and sweets were scrumptious! Hoping to come again for a girl's day or a mommy/daughter day!

    Grace Z.

    High tea at the Ashton for a birthday event! What a delight and delicious array of courses. The cherry sencha tea was refreshing. I was impressed with the favor of all the courses, but the baby spinach and wild mushroom en croute stood out above all. Our party enjoyed celebrating here with some drinks after high tea. We were surprised by the bartender Iris who brought a slice of birthday cake and a candle for our friend celebrating her 29th birthday. Amazing customer service from Iris! Thank you

    Menu and place setting
    Jeanne R.

    This review is for the High Tea at the Ashton. My friend and I had stayed and visited the Ashton in the past but this time it was quite disappointing. Im glad we didn't book a room as they wanted over $400 for one night. The tea reservations were a bit unclear, I ended up calling the front desk to reserve and I was glad I called back to confirm two weeks before because they did not have our name. The menu was neat, the food was good. The pea soup starter was incredible. The wait staff was nice, but all of them seemed inexperienced. We got one glass of Prosecco each, and when we inquired if we could purchase another glass we were told the hotel had RUN OUT. We saw another table with a bottle, asked the waiter and he said you had to pre-reserve it. No where on the reservations did it say that. We each got one selection of tea and it was okay. The desert was the best part-the scones were delicious. The Prosecco was poured before guests arrived so it was not cold. The ticket included valet parking but we couldn't figure out how to do that and the valet line in front of the hotel was too long to park so we just found another spot to valet. When it came time to pay, my friend and I went to the front desk and were told that they can only accept one credit card per party. To me that seemed ridiculous. And the gratuity (26%) was added on. Two people, $81. Not worth it in our opinion. The hotel itself was dark, the bathroom was run down, and the snack "bar" for guests was empty. It's a shame because this hotel used to be very nice

    Killer view lol
    T W.

    I'm giving three stars because service was fine. It was our room that sucked. This was the second time we stayed here and the last. To me it looked like the room they gave us might have been used for something else and they turned it into a room. It was tiny and no tv. Check out the view I attached. We could also hear everything our neighbors were saying and doing. So if they try to give you room 302 ask for something else. Our friends stayed on the fifth floor and had a great room with high ceilings and a TV.

    8.18.18
    Katrice S.

    Beautiful hotel! Impeccable customer service. I could not have chosen a better location to have hosted my intimate wedding ceremony. The wine cellar was beautiful! Super cozy and exactly what we wanted. The 3 course dinner and cocktail hour with appetizers and champagne set the pace for the elegant dinner that followed. The butler and hostess/waitress were above and beyond what we expected. My day was perfect! It was everything I hoped it would be and then some.

    veggie egg white omelette from room service

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    Hotel threw away my daily medication and don't respond to my messages

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    Page 3 of 3

    Ask the Community - The Ashton Hotel

    Review Highlights - The Ashton Hotel

    As The Ashton is located just off Sundance Square, there IS some street noise until 1ish in the a.

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    Hilton Garden Inn Fort Worth Medical Center - Guest room

    Hilton Garden Inn Fort Worth Medical Center

    (80 reviews)

    $$

    TCU/West Cliff

    Clean, always staffed and ready to help…read more Staff: Marah is such a professional player here at the hotel. She's always friendly and ready to help. I enjoy every visit. I am glad to have her wait on my husband and I each stay. Reasonable rates and friendly staff. I would recommend this location for many reasons. Love this hotel

    Okay some house cleaning. You can control the fan in your room. Awesome…read more Bad news, they charge 15 bucks for parking without offering any real justification for it. Except they're greedy and want to screw people who have to go to the hospital or business nearby. The hotel: it's pretty clean. Parking isn't a big deal but they have a parking garage adjacent to the hotel. It said parking was free on the 3rd and 4th floor but I didn't get a chance to see if that was true. I sadly have the blue placard of hurt. So yeah, they even charge for handicapped spaces. Legal? Don't know honestly. Ethical? No freaking way. My room was clean. Nice and pretty consistent for a garden inn. Allowed you to control the fan speed and make it constant. Which was a nice surprise. The gym was the shocker. They had one ty of equipment to get in a quick workout. Not typical for Hiltons. But I'll take it. Would I stay here again? Hell. No. 15 bucks for parking without any warning. Just a surprise bill charge. I travel a lot and i'd rather stay at a Marriott property that doesn't take blatant advantage of people going to the nearby hospital. But here are some photos anyway.

    Embassy Suites by Hilton Fort Worth Downtown - Guest room

    Embassy Suites by Hilton Fort Worth Downtown

    (150 reviews)

    $$

    Sundance Square, Downtown

    Love this place. Stayed for 2 nights on the top 14th floor. The staff at the lobby was very good…read more Joel was super-friendly and Monique was so efficient with my checkout process. Vincent helped consolidate our luggage at checkin and with wheeling us to the room. Evening reception is from 5:30 to 7 in the lower bar area. Excellent bfast on the 7th floor including made to order omelettes by the chef. Nice selection of fresh fruit and usual full bfast items. You can sit inside or outside in the terrace. I wish the weekday bfast ended a bit later 9:30am instead of 9am. At the lobby there is a coffee shop where you can also pick up salads, fruit and jello cups and juices. 3 elevators mean not much waiting to get to your room. Parking is by valet, a bit expensive at $60, but the valets are fast. Cheaper parking nearby means you have to deal with hauling luggage. It's a it hard to get to the entrance - look for the E symbol on the parking cones on the street. Water pressure was good with plenty of hot water. 2 air conditioner controls - one in the bedroom and one in the living room meant we could set the temperatures to our liking. A larger moni-fridge, microwave, coffee machine, ironing board and iron in the room was convenient.

    A very classy and sleek hotel!…read more I was pleasantly surprised by this hotel! The lobby is super clean and smells very nice. There is a small seating area, Starbucks vendor with some snacks, and is connected to a restaurant. Checking into the room was very quick too. The fitness center is very nice with a variety of cardio machines (and a Peloton!), weight rack, and cable machine. There are also yoga mats, water, and towels available inside. The buffet breakfast was very good too. They had a ton of options and a rotating selection of foods. There is also a chef available to prepare omelettes, breakfast bowls, pancakes, bacon, and a bunch of other things! The rooms are very spacious. I do like that the bedroom is completely separated from the living area. There are TVs in both spaces and it's pretty sound proof between the two. In the living area, there is a large desk and chair, couch, padded chair, sink, mini fridge, and microwave. Our room has two queen beds which were comfortable. The comforters were a little thin but nothing intolerable. The AC units were easy to use and adjusted to temperature changes quickly. I was happy to find some extra pillows in the wardrobe. The only strange thing about the room setup that I wasn't fond of was the bathroom sink. The sink was inside of the bedroom instead of the bathroom itself. You couldn't really do anything at the sink without disturbing someone who is sleeping since the lights shine directly at the bed. I was a bit disappointed with the parking situation. It is valet only. It is a little difficult to get situated with the parking since the valet location is on a one-way street. If you're using GPS to get there, you may need to spin the block a few times to get on the right side of the hotel. I did like, however, that the valet service provided a card where we can virtually request the car to be pulled out whenever we'd like. I would definitely stay here again!

    The Crescent Hotel, Fort Worth

    The Crescent Hotel, Fort Worth

    (22 reviews)

    Cultural District, Arlington Heights

    We were there all week for a leadership conference. The Hotel is beautiful. We had great customer…read moreservice from Mia within the bar/restaurant area. She was very attentive and kind. Thank you Mia!

    I booked my stay at the Crescent Hotel in Fort Worth through the American Express Fine Hotels +…read moreResorts program and had very high expectations. Unfortunately, while the property itself is beautiful, my overall experience was deeply disappointing. Check-in started on a positive note. I was greeted with a glass of champagne and the front desk staff were warm and welcoming. However, things quickly went downhill from there. I was never provided a welcome letter outlining my Fine Hotels + Resorts benefits or basic hotel information. I didn't realize this until I reached my room and wanted to use some of the amenities. When I returned to the front desk to request one, I was told none were available and was directed to scan a QR code instead. The QR code only linked to the in-room dining menu and restaurant reservation pages, which was not a substitute for the information typically provided with an FHR stay. Upon arrival at my room, the staff member assisting with my luggage repeatedly called me by the wrong last name and made multiple comments about my ethnicity, including saying my name sounded Indian but that I "didn't look Indian," followed by personal questions about my background. While I believe the intent may have been friendly, it felt inappropriate and uncomfortable. The room and property are undeniably stunning, but several functional issues made the stay frustrating. All of the lights, including those in both bathrooms, appeared to be controlled by motion sensors or timers that could not be adjusted. While getting ready, the lights repeatedly turned off, forcing me to stop styling my hair and walk around the room just to trigger the sensors. This became extremely disruptive and inconvenient. Additionally, the main desk in the living room, which was the primary power source in the suite, did not work at all. After attempting to troubleshoot myself, it appeared to be broken entirely. Because this was one of the only areas with multiple outlets, I had to charge devices in random locations throughout the room. Communication with the hotel was also extremely difficult. The in-room phone repeatedly lost connectivity and died while I was attempting to place orders. I texted the hotel to report the issue, yet staff continued trying to call the malfunctioning room phone instead of my cell phone, despite me explaining the situation multiple times. Calling the hotel directly from my mobile phone often resulted in busy signals. The most frustrating part occurred after checkout. I was incorrectly charged nearly the full nightly rate despite having prepaid through American Express. When I called to resolve this, I was placed on hold for nearly 35 minutes after being told it would be brief, and no apology was offered. Although I was told the charge would be reimbursed, the refund was incomplete because my American Express breakfast and amenity credits were not properly applied. I had to call again to request an additional correction. Across their website form and multiple phone calls, I was never initially provided a folio detailing my charges. It wasn't until the third call that I spoke with Sarah, who was exceptionally helpful. She went out of her way to email me a PDF folio and personally coordinate the remaining reimbursement. She was the only team member who truly resolved the situation, and I greatly appreciated her professionalism. This was my first visit to Texas, which I noted in my reservation, and I had hoped for recommendations or guidance from the hotel, especially given the Fine Hotels + Resorts experience, but none were offered. It's genuinely disappointing because the Crescent is a beautiful property with so much potential. However, between the service issues, operational problems, billing errors, and lack of follow-through, this was easily my worst Fine Hotels + Resorts experience to date. Considering the price point and expectations associated with this program, the experience ultimately felt frustrating and not reflective of luxury hospitality standards. I truly wish I could have loved this stay.

    The Sinclair, Autograph Collection - Room

    The Sinclair, Autograph Collection

    (77 reviews)

    $$$

    Sundance Square, Downtown

    As far as price point, we could return. An unfortunate weekend for my brother-in-laws memorial,…read moreresulted in the need to stay downtown. After a few searches for a suite, Sinclair topped that list. My spouse is a Ft Worth native and had know of the building where the Sinclair lived. So, childhood memories activated, we booked three nights in the Kennedy suite. The hotel is touted as a tech hot spot. Which, as far as gadgets go, were everywhere. However, these created more confusion, then anything else. Our porter was kind enough to show us the different "Mood" settings of the curtains/lights, which we promptly forgot a few hours later. Every evening, it was a challenge to get the blinds down our up, manual override didn't seem to be an option. Irritating. The impressively thin and large TV in the lounge room, should have been tossed some time ago. The screen had an obvious "burn in" from hours of staying on with the landing page on the screen, making a constant shadow overlaying the program. Not cool. I know, get outside you are visiting the city. We weren't in the city for a vacation, so this was frustrating. Along with the phone in the living area, which was broken and wasn't charging on the stand it sat on, coupled with quite an uncomfortable sofa/bed couch, impossible to sit on for a period of time, due to it being past it's sell by date. Tech/comfort in the "Suite" area was a bust. Could of just got a simple King room and moved on. This isn't necessarily a knock, but bring your own water, or everytime you leave and come back into the hotel, grab a few bottled waters up to your room. We seem to always be running out. On the subject of running out, Sunday morning we ordered our "Room Service" breakfast which was a bit comical. After ordering, a few minutes later we got a call back letting us know they were short staffed and not able to bring our breakfast up to the room. We would need to come downstairs to the lobby to pick it up. Which in turn, meant food in containers which no longer were hot. Defeats the purpose of Room Service. Upon check out, billing issues were aparrant. Our "comp" breakfast wasn't included and internet was charged which should have been complementary. We were able to get that, at least I thought it was removed on the second try. The following day, I noticed that one breakfast was still on the tab, $57 and ironically we were also charged for a night of Valet for a Lexus ($57 as well) which wasn't our car. I needed to call billing to get that resolved. Yes the building is cool, staff courteous and if you don't mind the late night concert in the square that plays on till 10pm at night, go for it. I would skip a suite, grab a room on the back side of the hotel, away from the square. Bonus, the Wicked Butcher restaurant attached the hotel is fabulous. We ate there all three nights we were there.

    Not sure how I never knew this was here but what a hidden gem this old building made into a hotel…read moreabsolutely gorgeous. Upon arrival you're greeted at the front door and given champagne-also the night we came there was hot chocolate in the lobby too! Perfect on a cold night! Rooms are clean, spacious, and lovely . Outside the main entrance you are steps away from Sundance Square , dining and nightlife. Add it to the love list!!

    The Ashton Hotel - hotels - Updated September 2026

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