The best home inspection team in Austin! Wonderful customer service and very attentive to detail!

TAHI did a great job with our home inspection. We were buying from a distance and Tim called us prior to the inspection, afterwards, and sent us a very detailed and thorough report. The quality and communication from The Austin Home Inspector makes their service valuable and informative. A+ on service, reliability, communication, and follow-up. We highly recommend! read more

Value The last honest company left! If you're looking for the most thorough inspection- use these guys. Phenomenal experience. Hard working and honest. Thought we had an issue but it was on us, (we omitted the part of the inspection that mentioned what we wanted to know) and Andy still came out and helped us diagnose something that had nothing to do with him at all. These guys are awesome!!! read more

Chessie is extremely thorough and reliable. We were first time home buyers, and he was very patient in answering all our questions. I will definitely work with him again when we buy another home in the future. read more

I wouldn't recommend these guys, as there appeared to be a number of things they missed when performing my inspection that I feel they should have caught, including: - Electrical outlet that appeared to be improperly properly sealed (later identified by the professional installing my cable) - Missing door stop that caused damage to wall - Gas line cap that needed to be removed on the patio for a usable grill - Apparent lack of water pressure in both showers in addition to insufficient hot water coming out of the bath tub I understand there is a lot to check in a new home and it's a complicated process, but I believe these to be misses that should have been caught and would encourage those looking for an inspector to look elsewhere. read more

I purchased my first home recently and felt confused and overwhelmed by nearly every aspect of the process - except for the home inspection. Andy somehow made the experience as pleasant as could possibly be. He was easy to set up and schedule an appointment with, even replying to my inquiry on a Sunday evening. He was able to get in early Tuesday afternoon. He explained the steps to me cleary ahead of time so I knew what to expect. My realtor had never heard of Andy, and was pushing me to use his inspection guy, but I am so glad I went with Andy. He really knows his stuff and spent 45 minutes with me in the home explaining everything he found. Again, it was a clear and simple process. My realtor was SUPER impressed as well. This was my first experience with an inspection, so I realize my opinion can be taken lightly, but my realtor has been in the business for 30+ years and kept telling me how impressed he was with the quality of Andy's work. Andy also spend 30 minutes on the phone with my realtor after the inspection to relay him the same information he'd provided me. What really made me happy was Andy's assessment of the roof - he predicted it had another 2-3 years left in it. My realtor was skeptical, and sent out his own roofing guy, who corroborated exactly Andy's report. The day after the inspection I had a lengthy report in my inbox with Andy's recommendations for me to pass along to a handyman. I'm sure you can find a cheaper home inspector in Austin, but this is absolutely a case of getting what you pay for. I can't recommend Andy enough. read more

These guys are the best! They did a very thorough job on my house providing a detailed report with all the things I need to address in my house. Additionally, they were very patient and willing to explain everything to me. I now have all the information I need to get my house back to 100% condition. read more

I didn't realize how great using The Austin Home Inspector was until I compared our inspection reports to the reports of friends who have used different home inspectors. The attention to detail and thoroughness of inspection went above and beyond what we expected. Between their deep experience in the field, and quality of tools used to perform an inspection, this team simply catches more things than I would have ever imagined. The main reason I felt comfortable buying my last 2 houses is because of this company and the quality of work they provide. I've gone into each house knowing exactly what to expect because of them, and have not had any surprises. They always took the time to answer my "Should I be concerned about ______ ?" questions, each time clearly explaining what I was observing and what It could possibly mean. read more

Chessie was great to work with. He is very courteous and professional. Inspection report he did for the house we purchased was thorough and well documented. Chessie also does a very good job at explaining in simple words how the house works and what you should be on the lookout for. Highly recommend! read more

In 2007 I purchased my first home. The home was a 1985 bungalow on the East side of Austin, TX. Neither the 1980s or the area are well known for high quality home construction. The excitement of owning my own home was balanced by a fear of possible unknowns that only an experienced inspector could bring to light. Right away Mr Jordan went to work putting my fears at ease. He pointed out the positive things about the homes construction while noting the possible concerns. Electrical and plumbing checked out OK. Their electronic leveling tool shown one area that needed immediate attention and turned out to be project #1 after finalizing the purchase. A few dozen elective projects and 5 years later and I'm still in the home. I haven't had any major plumbing/electrical/mechanical/foundation issues. The Austin Home Inspector is a consummate professional who knows his trades well. I highly recommend his work. read more

Andy Jordan is a very thorough home inspector. We are currently buying a newly built home and we had him do an inspection for our peace of mind. He definitely cleared up any worries we had and showed detailed pics as well as a detailed report. I can just hope the rest of the home buying process goes as well as his inspection. Highly recommend him! read more

6 months after buying my first house my living room ceiling started leaking. I had no idea where the leak was coming from nor where to start looking. Andy had a few ideas and then found the leak, tested to make sure his hypothesis was correct and recommended an excellent roofer to fix it. The roofer was there within days and the whole fix was quite reasonably priced. I'm going to hire Andy anytime something goes wrong with my 60+ year old house. He just knows how to figure out the problem and can connect me with trusted pros who will fix it right the first time. read more

Andy is extremely knowledgeable about building science and potential points of failure, and extremely thorough. (Yeah, that's exactly what you're supposed to get from a home inspector, except sometimes you don't.) He spent a lot of time with me answering follow-up questions, and was decidedly helpful. I'm glad I hired him. read more

Chessie came by to inspect our new construction home. While he was professional, we found that he focused more on code related stuff. My wife is in the new home build industry; she later took her community superintendent and project manager to do a thorough punch of our home, and we had a list of over 100 reasonably non-minor (but not major) items for builder to fix prior to closing, but which would take a non-trivial amount of time for builder with their trades to fix. Please treat the above with the caveat that while home inspector might be A-ok for most buyers, they may not be very thorough compared to people who have many years of construction experience. At this point, I feel my $400 may have been semi-wasted given the expertise we already had at hand. I did get a decent foundation and overall report from Chessie, reasonably recommended for the layman home buyer. read more

Very professional and provided excellent service at a reasonable price. He was able to locate issues with my roof that were overlooked by a previous inspector. A++ read more

I am very impressed with the precision and professionalism that Andy brings to the table when performing home inspections. My wife and I were in a rush to get our new home inspected before the end of the option period and he was able to fit us in within a day. Unfortunately, the listing agent had put on an incorrect key box and we were unable to gain entry on the first day but that did not stop Andy from inspecting every inch of the outside since we were already there. Andy was able to get us rescheduled to inspect the inside within a few days and did not charge us for the second trip out to the property. He was very thorough and found a lot of minor issues but also some very big issues that could have resulted in a major expense down the road. He explained not only the issues he found but also explained how they could impact the integrity of the structure in the future if not repaired. I have hired other home inspectors and Andy is the only one that uses infrared cameras, moisture/humidity testers and many other gizmos to get the job done. He definitely has your interests in mind and if there is a an issue, he will find it! If you are looking for a very professional and experienced home inspector, I highly recommend Andy Jordan, The Austin Home Inspector! Thanks again!! read more

Very thorough 60 + page report was given to us one day after the inspection. We were also able to call and email with questions and get answers to any concerns we had. read more

Andy was recommended to me by my realtor. Home Inspection might seem long and scary but Andy made the whole process very smooth. He was easy to communicate with, very detail oriented and brought his own tools and equipment to conduct several tests around the house. At the end, he explained the whole process to me in easy to understand terms. His report was very detailed and gave me all the information I needed to feel comfortable about my purchase. Even when there was a slight confusion about the cost of an extra test he had to conduct, he waived the cost for me. Overall, Andy goes above and beyond for his clients to and would highly recommend him for any home inspections. read more

Andrew is a true professional! His insight has not only been crucial in our home buying process, but also during the sale of our home. He did the pre-inspection of our home before we put it on the market. His advice and guidance on repairs for our older home made the process so much less stressful! And allowed us to trouble shoot any issues for future buyers. He also did inspections of homes we were considering buying and I have to say he helped us dodge some bullets! I highly recommend! read more

I have never been more impressed with a home inspector. Chessie is always my go to guy when it comes to home inspections. He is incredibly thorough, knowledgeable, and always provides a very detailed report. I'm 100% confident trusting him to inspect all the homes my clients purchase as well as my own. I highly recommend!! read more

Top-notch service, attention to detail, and friendly customer service were all on full display when I used these guys. They impressed me and have impressed every client I have referred them to. They save me money and time on projects, and give a detailed report without much hassle to me. Very knowledgeable and experienced in their comments and advice on the property. read more

This is an update to my prior review. I did not include this information initially as I believed that it was an abnormality. However, I believe that this information is important for individuals reading the reviews. This company has little to no negative reviews and it may be based on the experience I had. After leaving my review, I received no fewer than 5 communications from Andy via various methods stating how my negative review would hurt his business and that "I(Andy) should be given the courtesy of speaking with you" and there are "very simple explanations...to shed light on the situation". During our communications, Andy explicitly states "I absolutely remember our conversation" and continually pointed to his high customer rating on yelp to prove that I am wrong and he has done nothing wrong because all the other reviews are high. Ultimately stating "what actions on your part would a refund prompt you to take?". During all correspondence Andy never disputed the factual assertions in the initial review just that it hurts his business. I then informed Andy that I am not interested in continuing to be bullied, and that I accept his offer of a refund and in return would remove the review as this interaction was not worth my time. Andy then responded that he never offered a refund and that I will "continue harming my business simply because you have not received a refund that I never offered". (Note: He contacted me 5+ times and he asked what I would do for a refund. Prior to his bullying I made no complaints to any agency, asked for any refund, or stated anything publicly with exception of the yelp review. I had moved on). Based on my experience, I personally wonder how many other negative reviews have been bullied or bought off of this website. I am more than happy to forward all written correspondence upon request. read more

Andy had all the right tools to identify major issues in my home inspection. He also provided rough estimates for repairs which helped me in negotiating during option period. I was very satisfied with his work would definitely like to hire him in the future. read more

I got a general inspection with termite inspection added and the entire process was really easy and super helpful. We got a detailed report the same day and our inspector stayed and explained everything and answered questions after the inspection. Would definitely recommend them since we were able to negotiate and save a lot. read more

Andy is the best home inspector I have used here in the Austin Area. He is not only thorough, but really knows he stuff inside out. Most inspectors just try to give you a big scary report to make you feel they did their job, but not Andy. He will go through it and let you know what issues are actually big problems or easy fixes. Highly recommend you use The Austin Home Inspector for all your inspections!!! read more

Andy is awesome. I interviewed about 6 home inspectors before going with Andy for the following reasons -- Responsive. Detailed Oriented. Direct. He's not trying to upsell you, he's willing to help with any questions you might have and he notices the little things he's supposed to. On top of all of that, he's friendly and helpful. You can't go wrong using him for your home purchase. read more

Andy did a thorough, amazing inspection of the house we eventually purchased. He gave us an extremely detailed list of everything including cosmetic items, things that won't lead to immediate issues but should be fixed in time, and issues that need to be addressed with high priority. The conditions underneath the house were posing a problem and he came back once to check on how things were holding up after a heavy storm and then returned again with a lawn specialist to advise on how to fix the problem. Andy made the home-buying process considerably less stressful and I will absolutely recommend him to others. read more

Andy Jordan is a fantastic home inspector. I had him inspect my new home in the 11th month of my home builder warranty. Andy has incredible customer service and attention to detail. He did not find anything too crazy, but was able to point out some items that I didn't see (mostly cosmetic). I appreciate his expertise and would not hesitate to recommend him to anyone. His fee is reasonable and he was a pleasure to work with. read more

Andy Jordan was able to get our inspection done on short notice in a HOT market. His inspection was more detailed than many that I've seen and his pricing is competitive. I would certainly use him again. read more

Let me begin by stating that I haven't used Andy yet because my bid fell through. But each time I've called him to schedule an inspection w him or ask him another question, he has been very kind and open to sharing his knowledge about all things inspection. He openly gave me several good recommendations for an engineer for another property and answered questions very knowledgeably. Having purchased seven properties and inspected countless others, I am really looking forward to hiring Andy once my bid gets accepted. Thank you, Andy!! read more

Chessie performed our home inspection, and I can't recommend him enough. He was extremely professional and thorough, finding big issues that we needed to know before buying this home...and even taking the time to patiently explain it all to us. We're first time home buyers, and Chessie's expertise really gave us peace of mind and the ammunition we needed to make an informed decision. read more

These guys are the best! I called and they inspected me on short notice, on the next day. Their rate was less than what other companies wanted and they did more. They did a couple things I have never seen done before and I am no stranger to inspections or closings. Add in the fact that the customer service is above and beyond and winner winner chicken dinner. I would not hesitate to recommend or call again. I am more than pleased with the service provided and I consider myself a very picky customer. Bravo job well done and your customer service skills are superior to the other 10 companies I called before scheduling with you. I am so glad I shopped it out and found the best inspection service I believe is available for Austin. Confident in my home purchase knowing the job was done right. read more

Working with Andy during our home inspection was a five-star experience. He was able to come out to the house on short notice--during the Christmas holidays, no less!--and performed a thorough inspection of the home. The home had been pre-inspected by the seller, and even though a report already existed, Andy did due diligence and more. He found several things (some small, some large) not addressed on the pre-inspect, and he was patient, thoughtful, and thorough explaining the differences to us. His attention to the smallest details, well-written report, and excellent customer service made the house-buying experience that much easier for us. Highly recommended! read more

Andy was great. Very knowledgeable and was very accommodating to my tight schedule and closing. He was onsite for some time and did a very thorough job. My house was a brand new construction home and surprisingly enough there were some minor things here and there that were pointed out that I would have never known about. They are being addressed by my builder and in time before my closing. I was onsite during the inspection and he did not mind me asking questions along the way to educate myself on things. I was provided with a very detailed report with instructions for maintenance which I thought was great. A copy was provided to my builder with the recommendations that were provided and suggested. Highly recommended. read more

I actually got an inspection for myself prior to selling my home. I was very impressed with the professionalism displayed by The Austin Home Inspector. They went above and beyond my expectations when there was a delay in getting to my home. The report was very easy to read and very helpful in getting things addressed that needed attention. i would recommend them to anyone needing a quality home inspector. read more

We were very pleased with the service we received from Austin Home Inspector on a condo in Horseshoe Bay. Because of the thoroughness of their inspection, and some issues they discovered, we were able to purchase our condo at a lower price as an adjustment against the necessary repairs. They were very helpful and answered all our questions. We would definitely use them again. read more

Andy was extremely thorough and detailed. He not only has a vast knowledge of all things home inspection, but he also uses new age tools like drones, thermal imaging cameras, lasers, and moisture gauges to conduct his inspections. Andy's report was insightful and comprehensive. I was impressed with all the little things we was able to discover, and satisfied with the extra steps he took to do his job well. Thus, I would highly recommend Andy and The Austin Home Inspector. read more

Andy did a very thorough job and allowed me to watch as he inspected my now home. He even didn't mind that I got down in the crawlspace with him as he looked at the pier and beam foundation. He offered solid advice on a wide variety of problems both big and small. After completing the inspection, he prioritized the problems that he thought needed fixing immediately, which has turned out to be very helpful. The inspection report was very professional as well. I would definitely recommend scheduling an appointment with The Austin Home Inspector. read more

Andy at Austin Home Inspector has inspected several houses in the past and did another great job recently. I can't say enough good things about Andy himself or his professional work. read more

I would recommend Andy and his team to all my clients needing home inspections. His professionalism and excellent communication processes are outstanding. He and his team really helped my client out of a bind when another inspector cancelled on us, he had his inspector Chessie out on site within 24 hours! Chessie did a thorough job and found several items we submitted for repairs to the Sellers, and made my client feel very comfortable moving forward with his home purchase. Chessie explained the report onsite, taking time to show each item to us, and then had a detailed report to us by the next day. Above and beyond customer service at its finest! read more