Scam place, bought a van here and i never got the pink slip. Went to the dmv and they said its owned my another company. Now hes been avoiding me for months. Stay away read more

Tony helped me return my UHaul truck. Was very understanding with my not knowing about having to turn the truck in by 11am. Solid guy to do business with with excellent customer service. We are grateful. read more

The Auto Nest - 26' with car hauler. - Car Dealers Near Me - La Puente, California

DO NOT rent Uhaul from this carrier. Reserved 2 days prior, and they never said that they were going to be closed because of a religious holiday. Its up to the business to block out dates if they cannot service customers. The owner said he cannot check emails because of the religious holiday, but he answered the phone easily and that is similar technology. Its a poor excuse he gave and if his business is customer service distributing Uhaul Trucks, I suggest going elsewhere and not rent here. My reservation was confirmed. This inconvenience resulted in my being late for a scheduled time window by 1/2 hour, I went easily to the UHaul on Valley and they had inventory. read more

Was set to return my uhaul at this location. The staff was friendly and lot was big. They also sell cars I ended up buying a little Nissan Juke from them and we love the car. Great place to do business or get your uhaul from. read more

The Auto Nest - Front entrance of business. Clean and easy access. - Car Dealers Near Me - La Puente, California

Just bought a used car from Tony to go back and forth to work. Tony is a stand up guy, a genuine soul (can you tell im female and read people?) All of the paperwork detailed and clean, easy man to talk to, no big salesman arrogance here, just super sweet and honest about what your getting. I recommend him if your needing a used car. read more

Very horrible customer service. How are you going to promote to ask questions only to be ignored. After multiple messages and being ignored I told them I'd make sure to leave a review, then they feel like they should reply. I do not recommend this dealer. Also very high priced. I offered what KBB recommended. They have the vehicle 10k over KBB. Total scam! Don't waist your time. read more

Bought a nice Chevrolet Tahoe from this dealer it was listed for thousands less than all other dealers so I was a bit skeptical but to my surprise it was in great condition and they didn't pull the raise the price when you walk in the office. I purchased it for what it was listed for. Clean and easy process. Highly recommend read more

I had a great overall experience with renting a U-haul. I got there an hour early and they were still able to help me. I was able to communicate directly with them if I had any questions and they responded in a timely matter. I would definitely rent again from this location and recommend it. Thank you especially to Tony. read more

if they see you not happy? they will ask you fuck off. I have to say, I'm a kind of a loyal customer of U-Haul since I moved to LA. I have used u-haul's trucks many times before to help me move my stuff, and I was satisfied the first few times until this time, at your third partner pickup location. I made a reservation through the Uhaul website two days ago to pick up my 9' Cargo Van at The Auto Nest 645 Glendora Ave La Puente, CA 91744 on Monday at 4 pm. I found the car I needed to rent but needed someone to give me the keys before I could drive it away. So I started looking around for someone and saw the phone number online and on their door, but no one answered, so I finally called Uhaul headquarters and was told to notify the owner. About five minutes later, the store owner came back. More than 40 minutes had passed from the time I arrived at the pickup location to the time the shopkeeper returned, which would have been fine if it was the usual, but today I was in a hurry, and being more than 40 minutes late at this time proved to be the end of all my arrangements for the day. Honestly, as a customer I was angry, I watched the merchant drive by with my hands on my chest and a tight frown while your third party partner got out of the car and came at me in diameter, I wasn't sure if he was going to hit me or what. I asked the question 'Aren't you guys open today? ' He didn't answer me and I said I had an appointment at 4 pm today. What happened next was the most absurd, ridiculous, and somewhat helpless thing I've ever experienced in the U.S. This owner told me to rent a car somewhere else, that he wasn't renting to me anymore, and called the police to tell me to leave. I was stunned. I didn't think the customer's status would be so low. The customer paid to be shut out of the door for 40 minutes, and the early arrangement was about to be ruined, and to ask the customer to send a smile in this situation? Afterward, the police came, the police handcuffed me and asked what happened, and after checking things out they released me, and the police were helpless. I would like to ask when a person has a certain identity, he is responsible for certain things. In this case, when a private businessman decides to be a third-party partner of another company, he should be responsible for his third-party partner's customers. I think it is very poor practice to leave a customer at random at work to wait 40 minutes without direct contact. I also got this third-party counterpart Uhaul manager named Gary Smith, who I called after the police uncuffed me. In his mouth, it was a two-sided story, and I believe very much in his relationship with this third party, because Gary is the manager in charge of their part, and I understand very well what he said about the two-sided story, everyone sees it differently. If my fault is: why let the merchant see that you are angry? Then this third party process lies in not being responsible and shoplifting. Again, to be honest, everyone is very busy no one has time to spare to find trouble. I didn't get a word of apology from the beginning to the end because the merchant greatly affected the customer, Uhaul just told me to go elsewhere to get the car, and in the conversation with Gary Smith, it was as if I caused it all. I would like to say that the merchant can be irresponsible, and the customer can not show a little not to open up, I can only say, sorry, my mental quality is not that strong. I'm not sure why this is, is it because I'm Asian? I have kept part of the video and part of the recording of the phone call with Gary smith. I can provide it if needed. read more