We had a troubling experience boarding our dog Zazie, with Jet Dog. After successfully working with…read moreJet Dog to take our pup on weekly walks, we were excited about the prospect of them boarding her while we were away. Unfortunately very disappointed with the experience. While being boarded, our dog Zazie was bitten by another dog. We were never informed that she would be boarded with dogs she had never met, nor were we notified when the incident occurred. In fact, we only learned about the bite two full days later, and only after a wound became visibly noticeable. When we spoke with the boarder, we were told the bite did not warrant a vet visit because the wound was "nice and red and not smelly." We had to push for veterinary care ourselves. Once seen by a vet, it was clear this assessment was wrong, as the wound required cleaning and stitches. Unfortunately, the problems didn't stop there. The cone that was placed after the initial vet visit either came off or was not properly monitored, resulting in the stitches coming out. Zazie had to be taken back to the vet for a second procedure involving staples. That visit cost $280, and despite the injury and follow-up complications occurring entirely under Jet Dog's supervision, they refused to cover even a portion of the cost. Incidents can happen in group settings, but what matters is transparency, urgency, and accountability. Jet Dog failed on all three fronts:     *    No disclosure about unfamiliar dogs being boarded together     *    A two-day delay in notifying us about a serious bite incident     *    Downplaying the wound that required medical attention     *    Refusal to take responsibility for resulting veterinary expenses When you leave your pet with a boarding service, you are trusting them with your dog's safety and well-being. In our experience, that trust was not respected and we are sharing this so other pet owners can make an informed decision.

JetDog has been great for our family (oh, and the dog!). We always feel like she's having fun and…read morekept safe on her pack walks! The JetDog crew communicates very well and makes everything super smooth.

What a life saver! She has decades of experience and training.. and it shows every session we…read moreattend. We had a fearful and insecure pup when we got her at 6 months, now she's confident, calm, and a trained therapy dog. We get endless compliments on her being such a polite citizen from planes to with clients. Highly recommend!

Three weeks ago I contacted Sandra Mannion. Both by phone and email. A week later she called me and…read moreemailed me. She was out of the country. Okay - well we had a conversation and during that convo I determined she would a good person to do a dog evaluation (new dog) and determine if we have a workable situation or not. (background - we have an existing dog and a new dog that both need training and a situational evaluation by an experienced dog trainer/behaviorist) So she said to me during our conversation "if i don't call you by 3 PM today call me and let's get a date on the calendar" .... I didn't hear from her by 3 PM so I called her and left her a message. I also emailed her. Now...two weeks later still no contact from her. We are pursuing another trainer/behaviorist that is more responsive. Not sure what happened here and hope Sandra Mannion is okay - but seems she fell of the face of the earth...no contact.

Words cannot properly convey what The Complete Pack means to me and my pup. Junko and her team have…read morebecome an extended family to us. On walk days, they are without a doubt, the highlight of my dog's day. My dog was not an easygoing social animal by any means. Skittish, afraid, and reactive. Over the years being in this pack has been nothing short of miraculous as I've seen her grow into a confident and communicative canine. When I travel for work, my dog gets to stay at "Aunt Junko's." It can't even count as dog boarding, as it's basically a vacation where she gets to hang out with her bf Bero. Junko's love for her pack and her passion for caring for dogs is tangible. As a protective owner who knows my dog isn't the type where I can just have a friend easily look after, I trust fully and unequivocally Junko and her team. We are forever and truly grateful to have The Complete Pack in our lives.

If you want someone who cares as much about your dogs as you, you've found the right crew!…read more Junko and her crew have been walking my dogs for 6 years. I can't say enough good things about how much they have helped my dogs stay exercised, socialized, and balanced. I am very grateful for Junko's dedication and care of my dogs. All of my dogs have absolutely loved going out with the pack. After my two dogs passed away, we added our newest puppy during the shut-down and I was worried about how to socialize her properly. Junko helped by starting my 14 week-old on neighborhood walks with her own dogs and then progressed her to walking with the pack. My insecure, fearful puppy is now a confident, friendly, and social dog. And her recall is really coming along (thanks Junko, Antonio and Stephanie!) Junko has also helped with consultations and resources on all sorts of doggie-related issues.

Great vet. Caring and reasonably priced. I was always able to get appointments. My dogs when sick…read morereceived excellent care.

We highly recommend Kelsey and Montclair Pet Care to take the best care of your pup, and provide…read morehim/her with fun, socialization, and adventure! Our dog Lupin joined the pack at around 8 months of age, as we were looking for a way for him to socialize with other dogs and get some exercise while we had work. He was shy and nervous around other dogs, but also curious. Over the year, with a few group walks a week, he has blossomed into a social pup, and loves to play with other dogs! He has improved his off leash skills and endurance for hiking. It has been an amazing transformation for him one year later! Kelsey was able to have Lupin stay with her over night too, as we both worked overnight occasionally. It was so comforting to know he was always in good hands. He was always safe and happy with her. Kelsey is amazing herself, and is super positive and energetic and will truly love your dog. We were sad to have to move this summer, and we haven't found anything that compares to walks with Kelsey. Thanks again :)

Our 2 1/2 year old Bernie doodle loves her weekly "dog pack" walks/hikes with Paul and pups. It has…read morebeen a game changer in releasing some of the boundless energy she has. Thanks to the Natural Dog and Paul and Nora!

When we were faced with the possibility of boarding our lab for over a week at one of the big…read morenearby facilities, I was determined to find a better alternative. I wanted somewhere she could feel cozy (not stuck in a kennel for most of the day!) and get plenty of loving attention and exercise. After a few lackluster interviews with sitters I found on our town's facebook group, I got a recommendation for the Natural dog. I was immediately drawn by their pictures of their pack on hikes in hills and appreciated the quick, thorough response I got to my inquiry. We scheduled a trial night to make sure our girl would be a good fit for an extended stay (we loved that they did this check) and I could tell right away from seeing Paul interact with her that she was going to be in good hands - he is definitely a bit of a dog whisperer. While we were away, we got daily photo updates of her living her best life, exploring the trails and snuggling on the couch. It gave us so much peace of mind knowing she was happy and well cared for. We've already booked two return visits :)

It's been nearly 2 years since I brought my dog to Spaw Fitness to be groomed and I have not…read moreforgotten how traumatized he was. He woke me up several times that night after I brought him home. He was agitated, seeking comfort. He'd been nicked and in some spots was shaved so close the skin was exposed. When we first arrived -- before I left him to be groomed -- he responded with panic. I have felt such regret for not listening to him and the plea in his gaze not to leave him. I wonder what he sensed. I will post a photo of how he looks after an excellent grooming elsewhere, and another of how he looked when I picked him up from Spaw. I didn't post a review at the time because I felt the owner was nice and meant well -- but I can't drive past the business without a shudder.

After a 6-hour appointment with Taj, my dog now looks like this. My husband and I are heartbroken…read morethat our dog came back stressed and anxious. We've recently moved to this area, and all our previous grooming experiences elsewhere have been positive. I had provided Taj with clear instructions for my dog's grooming: poodle paws, teddy-bear face, and a summer cut for his body. However, my dog came back with visible razor burns, uneven patches of fur, and nails that weren't trimmed. I was also in absolute disbelief that his face was completely shaved, contrary to our discussion. Along with the traumatic experience for our dog, Taj's interaction with my husband was less than professional. Instead of acknowledging the mistakes, Taj was defensive and lacked courtesy. Given our experience, I am genuinely surprised by the high reviews Taj has received.

Circus is for everyone! I can't recommend enough how much…read moreI've enjoyed working with Francis at canine circus school. My dog and I recently completed the third level of circus and its amazing how much we learned and how much fun we've had along the way. On the surface circus training has been great for learning tricks and for becoming one of the coolest dogs at the dog park, but there is so much to gain from the class. Your dog will get to practice engaging with you in a classroom setting(distractions from other dogs/people/etc) which is important socialization that is difficult to replicate otherwise. Francis emphasizes the foundations for breaking down complicated tricks/routines into small sequences which can give insight into behaviors outside the scope of class. He is also quick to adjust training to the individual dog so you can meet your dog where they are and build success together. Not only have I enjoyed my time in class, outside of it my bond and engagement with my dog has drastically improved. My off leash and voice control has gotten way better and I have more tools in the toolbox to redirect or engage in the presence of distractions/reacting to things. Working with Francis has shown me a whole world of possibilities to what my dog can do and who she can be. I believe that for a dog to reach their full potential they need some kind of job, and how amazing for them and you if their job can be circus. Whatever type of dog you may have(big/small/young/old/excited/shy), I'm certain Francis can help you find success together.

Our dog Spirit loved her circus class from Francis. He's an…read moreamazing teacher and he creates a fun positive atmosphere for all of the dogs and humans in his class. I would highly recommend it and we're ready to go back for another level.

It is honestly impressive how many good reviews this daycare has. Understandable, considering…read moreclients see only a snippet of their dog's time with you including the happy images you share. I'll admit that when my dog stayed with you, my family assumed nothing but the best because those pictures of him enjoying a walk are just so cute. I was disappointed to find out that your facility is frequently understaffed, that your employees don't receive proper animal handling training, and that you house a DOG AND PEOPLE aggressive shepherd in the same facility as your clients beloved pets. A dog that has a history of attacks and that recently mauled an employee's arm (reported to animal control if anyone would like to fact check), a situation in which the owner has yet to take accountability for. If you are a person that cares how your dog is treated behind closed doors, or better yet a person who believes in workers rights and protections, I would steer clear of this boarding service. The few negative reviews are evidence of the chaos slipping through the facade. Do not ignore them.

Maya's team is amazing! The staff really care about your fur babies and put their best interest…read morefirst. Appa, my shiba inu is a selective dog and only likes a handful of dogs... But she's so excited when she gets picked up from daycare, she won't even turn around or notice us saying bye! That's phenomenal considering she doesn't care about dogs outside of daycare. So happy to have found this gem where Appa can thrive and socialize in a safe environment. Much love, Sherry