It's been several months since I've had any TLC on my eyebrows. My previous person disappeared in…read morelife and it's taken me a while to find someone who seems trustworthy. Based on everyone's review on Yelp, The Wax Room looked to be the place where to go. Fortunately, it's located 30 seconds away from my dentist office (find my review on Radiance Dental in Reading). I was a little confused on where exactly to go when you reach the Market Basket parking lot. There is a plaza with a Salon. This made me believe that it was a typical hair salon that had a few services. When you walk in through the doors, it's like a row of 50 storage units (for a lack of a better word, suite) but cuter and smells of intoxicatingly beautiful smells and the sound of 50 hairdryers WRRRRRRRRRR'ing all at once. I was a bit overwhelmed walking into the suites. The Wax Room was very easy to find. But, I didn't realize that The Wax Room was exactly that. -Just one room, as are the rest of the many other tiny boutique services. One of the many thoughts that was running through my head is how everyone can compete against each other. But, it all seems to work out well. Another thought was, "Do I knock? Do I just go in?". Eventually figured it out. Bryanna was who had waxed my eyebrows and had done a tremendous job. I almost couldn't recognize myself. Think of Mia Thermopolis from the Princess Diaries and the makeover, except a lot less royal. However, it was great to finally have two eyebrows again. Bryanna had taken her time to perfect her craft. I can't get over how wonderful it feels. She was gentle and thorough. I nearly had fallen asleep as it was just soothing to get pampered. The only teensie weensie part that wasn't so comforting are the ceiling lights that beam down on you. They're a bit bright, but I can surely understand that there needs to be light to perform the job. I'm not too upset about that. I wish there could be one of those micro cosmetic lights. But then again. It's a tiny room, where limited equipment could be only be stored. Nonetheless, I'm still giving the adorable Wax Room and service 5 stars. I also love the fact that they accept credit cards; tip on card, as well! So, no need to run to the bank. A definite return in future!

Ally was amazing! Super helpful with my teen's waxing, kind and gentle! I will definitely be back-…read morethe experience was quick and painless and the place is clean and relaxing.

I really enjoyed my time at Bella Mano getting a pedicure with Grace. She is wonderful. The spa…read moreis very clean and cozy with an intimate vibe. I will definitely be returning.

I have had a few different services here. My first thing I ever had was a deluxe hydra facial with…read moreGrace. And let me tell you, if money were no object, I'd be here every 4 weeks like clockwork. For just a little extra than the basic hydra facial, you get a complimentary LED AND dermaolaning (which if you added these separately would be a lot more). So far I have had two with her and definitely plan on coming back. I have also had nail services with Ava, structure gel mani, Dazzle Dry manis and spa pedicures. She is absolutely fantastic, super easy to talk to, very detail oriented and when I was apprehensive to speak up about something (which I did and it totally wasn't a big deal) she reiterated to me that if I had questions about anything, not to be worried about saying something because she wants me to leave happy. And boy , do I leave happy! The owner is also very nice and super knowledgeable and in the future, I definitely want to look into possibly getting IPL photo facial for my rosacea. They also offer brow services, lash services and other kind of skin treatments. I plan on trying those also. I know this was long but I can't say enough good things about this place!

Casey is amazing! She gave me exactly what I wanted! I have naturally blonde hair and I have never…read moredyed it. I wanted a few lighter highlights that looked natural to brighten my hair up a little. She did an amazing job and my hair feels so soft and healthy. She trimmed my split ends and did a nice layered cut on my hair. She really knows what she's doing and knows what looks good! She is also super sweet and easy to talk to. This salon is full of very nice girls that are genuine and nice, but professional. It is a welcoming place that feels relaxed. There is tons of parking outside on the street and the prices are reasonable.

I have been getting my haircut by Nicole for 2 years and I love the result every time. She is an…read moreexcellent stylist and has a great sense of taste. Can't say enough good things about her and salon as a whole.

Beware. Find a stylist that actually listens to you. If you…read morerealize that they are not, walk out. I wish I had. My hair is an absolute disaster. I paid a lot of money here. Multiple appointments and...I anticipated more (I had a vison) . Before I knew it..the BEST cut turned into the worst crap on my head ...in one appointment my entire life flashed before my eyes (not the first appointment but the THIRD.) OK (is what it is) so it was a super bad cut and a massacre of a dyeing mess. She wanted something "quick" she charged me for a better (longer) service, She got out early, and.Im stuck with something that might resemble hair-but really looks like urine-yellow straw, and I was charged the same for a three hour job. Ill get over it (in about 6 mos), however, why do I have to get over it? Dont book an appointment and you wont have to suffer this experience. Do NOT do it. Unless you are over 80 (then go for it) and trying to get your money back from these people? When they offered a refund? yep....possibly a paper check.. they ask you to come IN to pick it up. They are inconceivably non electronic. (they kept my money , I was happy to have them just shut up) My experience: stay away. You will not get any satisfaction No one in this business listens. Least of all the stylist.... in one day...she destroyed 3.5 mos of appointments, money, time and trust. ZERO

In 2007, my neighbor steered me in the direction of waxing.. she opened up a whole new world to me…read moreby giving me B&B's phone number. I'm shocked no ones reviewed this yet. I remembered to check in here today and saw it all empty! So sad because this place is pretty busy! I would definitely tell you to call a few days before you'd want to have an appointment! One can imagine the awkwardness of the first brazilian wax, yes? Well yeah it was for me (back then), but she's used to that and made me feel completely comfortable about it. Shes a great conversationalist which makes the time spent there well worth it and hey, now it's not weird! She has a list of services offered and I think she can host spa parties there. I receive the monthly e-mails which are good for the specials or new products. I only go for the Brazilian wax but wouldn't imagine going anywhere else for this service because she knows me and makes me feel comfortable about the situation so it's awesome! It's not that painful either, worth a shot! I tried it once and I keep going back!

First time getting waxed ever. The experience was pleasant and will definitely be returning…read more Kelly is very professional and very efficient. The casual conversation makes the experience enjoyable also. Arrived a little anxious since it was my first time, but I was quickly put at ease and will be looking forward to my next visit. The pain isn't all that bad!

Kelly is fantastic. I'm very picky about where I'd go for a brazillian wax, especially with…read moresensitive skin, but she had great reviews and I'm so glad I went! I've been here twice so far and been very pleased both times. She is great at talking throughout the service so it isn't uncomfortable at all. She is also incredibly quick while not feeling rushed. I'm always out within 30 minutes of arrival. The last time I went I was 9 months pregnant. She kindly explained that it would be more sensitive than usual and outlined her approach to ensure I was comfortable. When I needed a break from one area and to switch positions, she easily pivoted over to another area and helped me get comfortable. Bottom line: Kelly provides excellent, quality service with compassion and understanding.

First time at The Waxing Studio and it was amazing! Lyndyn was so thorough and quick- made a…read morebrazilain wax as painless as possible! She was so sweet and made me feel completely comfortable, like I've known her for years! Found my new waxing studio! Thank you Lyndyn!

I had a great Experience. Everyone was super professional and knowledgeable…read more It was my fist time doing a laser treatment, and even though I got all my questions answered from the team during my consultation, I was still a bit nervous and skeptical. But, after I met Maria who performed my treatment, she put me at ease and gave me reassurance. she is the best I can't wait to go back and continue with my skin care. Thank you so much guys

I love Hunter at KayLash! She knows how to make my eyes pop and I always feel good leaving. My…read morebefore and after pic are crazy. I don't even need makeup with my lift and tint on my lashes and waxing and tint on my eyebrows.

Just tried KayLash for the first time and I'm so happy with the results! Carissa was awesome and…read moredelivered on exactly what I was looking for. Definitely going to be a regular moving forward

Jen's been doing my brows for years & I will never go anywhere else. She is consistent & is great…read moreat what she does! Her facials are amazing & from what I hear she's becoming the go-to person in the area for eyelash extensions. If you're looking for a high quality esthetician at reasonable prices, look no further!

From the owner: Customized facial treatments, natural skincare products, natural fruit enzyme & chemical peels,…read moredermaplaning, facial & body waxing, eyelash extensions, eyelash & eyebrow tinting.

Update: I have been attempting to talk to upper management since December 4th! They keep saying 1-3…read morebusiness days and yet they have failed to contact me. So girls don't waste your time or money here! Esp at this location because the manager doesn't give a shit and will just say "we're franchised so I don't know why they send those emails"

They are very accurate with time! I have been here twice and every time they maintained the time…read moreslot. Loved the service. Staffs are really nice and skilled.

Carly is great and very knowledgeable on skin care. Her advice on skin care, what would work best…read morefor my needs is highly appreciated. I enjoyed my session with her.

I haven't been able to venture out to this spa yet, but I do know Joy and she's amazing .she is one…read moreof the best aestheticians / colleague's I've worked with in the past. She's very kind and knowledgeable and takes her time trying to understand your skin.