Enjoyed my experience here. My massage therapist, Kay, was super professional and pleasant. I can…read morefeel self conscious getting massages, but she made me feel very comfortable. I was originally only going to get a massage, but after seeing a few rave reviews, I added on the 30 minute scrub as well. I'm so glad I did! My skin feels so soft and clean, and lying on a massage bed under a shower was a fun and unique experience. Don't skip out on this service. They structure it so the massage is first and the scrub is last, but I think it should actually be flipped. The spa is located in a shopping center right next to Aloy Aloy, so it can be easy to overlook. Good parking. The reception area isn't anything too special. Lots of reviews praised the cleanliness here, but I admit that I felt a little nervous since the chairs in the front looked a little worn out and stained. But once I went to the back, everything was just as clean and relaxing as other reviewers have reported.

Visited four seasons for my birthday. I enjoyed a massage and body scrub. This is my first…read moreexperience with a body scrub and may I say I would do it 1000 times over again. My body felt so refreshed and relaxed after the service. Be sure to check them out!

The hair salon here is a fun place for a quick wash or blow dry. Spa conjures up images of luxury…read moreand relaxation and attention to detail. The shampoo was minimal to get the job done. I was hoping for a little head and neck massage with shampoo, but no such luck here! This is a nice place with good service, but not comparable to the luxurious Trellis Spa at Houstonian!! The Trellis is still best in Texas or USA!! True pampering -- Waterway Marriot calls itself a Spa, but a nice hair salon. No special bells or whistles. Same price as real spa, just do not expect the pampering here. I will return and hope this Spa rises to its name! Sweet to receive gift certificates here, since friends read that this Spa Waterway looks and seems so fancy!! I will try again another month- my second time, so maybe three will be a charm! Left sun glasses here last time. We called several times to remind that we will be there to get them. We were told they are saving them for us. . No one knew about them today. Do not leave anything behind!! Receipt for services was a long thin strip of paper, not even an inch thick. Checking out when your friends and family call or order expensive gift certificates for you may be a hassle. Be prepared to find your codes! I am not certain if gift certificates are appreciated here, even when hundreds of dollars are spent to surprise us with amazing experiences at the most impressive places possible.

Extremely disappointed with this spa. i scheduled three appointments for my wife and her two…read morefriends to celebrate her birthday in a relaxing way. I initially booked the facial and massage for them all because I wasn't sure which one they'd want but realized they all wanted massages. We had a few calls back and forth figuring out what the plan was and ultimately came to three massages. I specifically confirmed multiple times because I wanted my wife to be carefree on her day. Fast forward to the day, I dropped the girls off to get their massages and come to find out that they didn't have enough massage therapists available to take all three. As you can imagine this is extremely frustrating because I confirmed multiple times with the spa to make sure this exact thing wouldn't happen and was assured we'd be good. Again, completely disappointed in how this was handled and am baffled that their "scheduling tool" is a notebook with everything handwritten in it.

I've been a member at this location for almost 2 years. My very first service appointment wasn't…read morethe best, however, after voicing my concerns, management really made sure they rectified the issue and provided me with quality care thereafter. My overall experience since then has been amazing! Upon entering, the pleasant aroma hits you in the face and instantly puts you in relaxation mode. The kind ladies at the desk always offer coconut or regular water and share their recommendations for service add ons. In addition, they ensure you feel safe by informing you of the attention buttons located on the massage tables. The restrooms are always clean, the hallway lights are dim/calming, and the massage rooms are welcoming. I love the option to heat the bed, it enhances the experience for sure. I initially started going here for self care/relaxation purposes. I tried the massages then transitioned to the facials. Huge shoutout to Renee who gives the BEST massages. She has such a cool, carefree energy about her. She listens to understand and gives you the ultimate experience you seek. Amani is another beautiful soul. Her calm energy is contagious and she does a great job with making sure she tailors your experience uniquely. You will definitely not receive any cookie cutter services from her. My Vitamin C Peel had me feeling so rejuvenated!! Caroline, my girl Lol! She literally is a walking esthetician encyclopedia! Very knowledgeable about ALL things skin care! She's personable and thrives in making connections with others. I truly appreciate all of these women! Please know your impact goes far, much farther than the massage table

I absolutely loved this experience! Kylie is amazing at what she does. Rubbed my shoulder pain…read moreright out!! And Tatiana made my skin GLOW ! i appreciated that all products were scent free and did not irritate my sensitive skin. I only give 4 stars because I was asked to "relax" in the lobby before my massage , and all I could hear was the receptionists gossiping about each other (or other coworkers from other jobs) and it was very distracting. The service I received was immaculate aside from this, even from the receptionists themselves. I just suggest keeping the gossip to when the Libby is empty.

We love this place. The ladies are very welcoming and polite, besides doing a wonderful job with…read moreour massages. Definitely recommend Serenity Thai Massage.

I really enjoy coming here. The massages are nice and relaxing, and everybody is always very…read morepolite. The only down marks would be that the cleanliness of the facility is fairly low and sometimes the towels they use smell like mothballs (which are toxic). But those issues aren't frequent or severe enough to stop me from booking massages here.

My husband and I usually get monthly massages. We recently relocated from Maryland and we came…read moreacross Deluxe Therapeutic Massage. They had last min availability, so we booked for a 90 min couple massage with Frame and Rachel I believe. The location was easy to find and we got parking right in front. The customer service was great and the place is beautifully decorated. We filled out the form and were taken to the room to get ready for our massages. I opted not to let them step on my back, however my husband did and did cupping as well. Out of all the massages we gotten in the U.S. and out of the country, this was the best we have ever had! We both left feeling relaxed and rejuvenated. It was exactly what we needed after our long drive. Will definitely come here as often as we can. At the end of the massage they had tea and a little fruit plate waiting for us which was a cute touch! Definitely try them out if you're in the area.

My boyfriend and I came for a couples massage. Service was great! Massage therapists were attentive…read moreand very friendly. Prices are more than reasonable considering others in the area. However, I was a little uncomfortable with how my masseuse handled my modesty during the massage in presence of another male therapist. It wasn't a huge concern for me to bring up while I was there but because of this, I think we will do two female therapists next session! ***After reading some of the lesser reviews on here, I'd like to add that most of the staff seem to be multi-lingual with english not being their first language. I think a lot of the worse reviews are to some lack of communication. As long as you communicate assertively and clearly you should have no problem with their services here!

Super cute place and at one time must have been pristine. Could use a little TLC but the rustic…read morevibe and decor and covers the wear and tear. Day Spa Patrons - 3 ladies We came just for massages and wraps and were rather rushed through signing in process then whisked down to a relaxation room. While finishing up the paperwork our therapist came to get us. No time to relax. No tour of the facilities, nor shown the changing room which also contained robes which we discovered way later. It was a cooler April morning and my spa room I was put in was cold. My therapist hands were cold as well. I asked right away if she could adjust the a/c and she said no. She did go get me another blanket. The message was very good but my feet were cold the whole time. I put my swim suit on and headed to the hot tub thinking this will be great. Hot tub was not even heated yet for the day - put was on. When I asked about it they said to go to the front desk. The lady scurried to turn it on. Also the Bathrooms needed toilet paper. There were No towels by the pool. No cushions on pool lounge chairs as shown in pictures. You would think when you first open up in the morning you would have everything ready and put out. A quick tour or instructions would be nice too. For the prices we paid the attention to detail so lacked. I asked where the showers where and was told none and that only certain services included a shower. So if you want to go to a really cool place and pay 5 star prices and the little details don't care to you, then this is your place. I'm so disappointed since I wanted to take a friend there when she came to visit. My take away is that their bread and butter are the overnight guests who sign up for the detox program. It's too bad since they could have a good amount of clientele who are just looking for a nice spa.

Amenities - 3/5 Gorgeous pool/water features but it wasn't…read morealways super clean - it can be challenging in a wooded area but I just expected more; grounds were well maintained with some nice walking paths; TONS of bugs - could do a better job of spraying whatever organic stuff they way to keep those at bay especially when some yoga classes were done outside Overall very rustic - wished the rooms would have had their own hot water kettles, teas My fridge was dirty and had someone else's juice in it from whenever they were here last Thankfully AC in each room - dish satellite tv so not a great selection of channels and receiption is non existent in rain/ Internet also spotty - bring books and prepare to disconnect Decor cute but very rustic Services 4/5 The spa services were a highlight - my caution to others would be to read carefully the description - a lot are detox focused so deeper in nature and I love a firm heavy massage and I got overwhelmed a few times The general spa area was OK - I've definitely been to nicer facilities but they seemed clean and reset decently overall Classes 5/5 Classes were great - everyone who taught a class was very passionate and knowledgeable. These were included and helped to busy up the day Detox program 1/5 The detox program they do is just not for me - it included a morning proprietary detox drink with vegan protein, tea, oil blended together. It was terrible and very difficult to get down. Lunch was a liquid as well and similar except with more green stuff in it - also tasted terrible and dinner was thankfully a delicious soup. The soup was a major highlight. I will absolutely be making some on my own at home as fall approaches. The reason I rate this so low is that for the cost of this retreat there should be an option for participants to have additional whole, organic raw fruits and vegetables as small meals instead of or alongside these drinks. Complete deprecation does not work for me and it's disappointing there isn't another option available to participants. The only way I enjoyed my time was by supplementing my eating with fruit and veg I brought in from a local grocery store. I shouldn't have to supplement a reatreat experience to enjoy it. Logistics 1/5 There was just an overall lack of logistical organization during the 5 days. As someone who has worked to do logistics for events I know this either makes or breaks an experience and in this case it broke it in a lot of ways. Everyone had to get their daily schedules from the front after our class and most days, despite this being told to us as what to do at check in, the front seemed surprised we all showed up (unprepared). Schedules were hand-written and on scrap paper and for me, despite email correspondence about my schedule pre arrival, incorrect. As a result I missed one of my services (they did provide a refund) but this was a huge gap in expectations v reality. The program also advertised buying additional oils to use in your daily drinks (cbd) but this wasn't in stock so again, a huge missed opportunity. COVID related - apparently in Montgomery county where the retreat is located masks are not required. There weren't a lot of people and a lot of opportunities to maintain 6 feet distance except in spa services (no one wore a mask). This was a bit alarming overall. I would have felt better if I'd have seen some kind of screening being done for everyone at check-in (temp checks at least) to give some sense of covid caution, but there was none of this. There was hand sanitizer in one shared common space but again, it just seems like more could have been done to give people a bit more piece of mind (temp checks since masks were not being worn). Overall, I got what I wanted and needed from the experience but only because I supplemented it with what I needed. Therefore I give it a 2.5/5. It was a great space to recharge and reconnect but manage your expectations around it being a "spa resort". If you've been to 4 or 5 star facilities where the service is impeccable this will fall short.

Aerielle was terrific! I was very impressed. She is clearly very qualified and uses the perfect…read moreamount of pressure. I walked out feeling terrific. It's a lovely space and she has lots of nice touches like scented table, warm towels, and a cool cover for my eyes. This is hands down one of the best deep tissue massages I've even had. And it's right by waterfront Kirkland which is super nice.

Ariell did an amazing job on my chronic back and neck pain. She got into the nooks and crannies of…read morethe tight muscles and had great technique. My pain is much relieved and she even relieved tension in areas I didn't know were tight. Very professional and friendly. Will definitely be coming back and referring friends and family!

Been coming here for a couple years now and I absolutely love it. Not only do they offer top of the…read moreline services, but the staff and management is always so cordial and welcoming. The spa is always clean and it's in a really nice area. Couldn't recommend it more!

Unfortunately, I did not go through with my appointment. The treatment bed was visibly unclean,…read morewith makeup stains on the towel and makeup / hairs on the sheet. I was not comfortable proceeding and chose to leave. Cleanliness should be a basic standard in any spa environment.