Needed a part for my bike and Glen was more than helpful getting me the part at a very fair price.read more

Came in to get help with some new spinning shoes/cleats. Glen was super helpful! Definitely my…read morego-to spot for all of my cycling needs.

I have a bike race in a few weeks so decided to take my bike to a local Mansfield expert for a…read moretune-up.....I called and left multiple messages.....no return call.....I finally decided to go to the business location on Friday afternoon at 2pm, which happens to be between normal business hours - door was locked - so I decided to knock - then I called in case he was in the back working on a bike - no response, once again voicemail - I find it hard to believe, given this business owners lack of attention to customer inquiries that..... A) The business is successful B) That if it is still in operation, that it won't shut down soon C) How this business has a 4.8 review on Google If indeed the business has shutdown, don't know why he hasn't made that clear on his voicemail message, on the front door of the business, and on his website.

This dude has no idea how to run a business. I brought 2 bikes that I just wanted a tuneup on. My…read morebikes sat with him for 1 month and he hadn't touched them. I asked him for status updates and he'd give me a day & time to pickup. When I would show, the bikes were in the same location in the shop without any service. This happened 3 times and I took my bikes on the last interaction. He says landlord is kicking him out. I can see why.

Great shop with lots of e-bikes to look at. Everyone there is very friendly…read more Love my new e-bike!!

After a year of trying to get my Aventon Sinch repaired at E-bike shops in Mansfield and Farmers…read moreBranch with no luck or hope, only months of broken promises and aggravation, I found E-Bike Central had opened in Temple. A phone conversation with the owner renewed hope my Sinch might live again. Within minutes of bringing my bike in the door it was surrounded by all four employees diagnosing the problem each of the aforementioned e-bike shops couldn't in months of trying. Within 15 minutes the E-Bike Central team had my Sinch running like new! I won't mention how little they would accept for resurrecting my bike, other than to say I had to resort to tipping each employee $20 to keep my self-respect intact. By the way, E-Bike Central's showroom is like AN E-BIKE WONDERLAND, with dozens of cool models I never knew existed despite hours of e-bike shopping all over cyberspace. These guys are not just golden, but actually renewed my confidence that excellent business-people still exist; they're just few and far between. Suffice to say my 200 mile round-trip to E-Bike Central in Temple was well worth it. I can't thank these guys enough for saving my Sinch that two other e-bike shops FAILED MISERABLY to accomplish, despite $150 out of my pocket, and hundreds of miles in multiple round-trips to the D/FW metroplex.

We took two bikes with flat tires to drop off for repair at the shop just before closing. Corey…read moreoffered to fix one of them right then. He ended up staying late and repairing three flat tires. Corey thoroughly inspected the rims for debris and defects before putting in new tubes and he adjusted the brakes, too. I couldn't ask for a better experience.

Only open Tuesday through Saturday, this store is on the backside of where Google Maps took me…read more Actually on Shamrock and not Cullen. As soon as I stepped inside, I felt very welcomed. Gordon, think that was his name, took very good care of me. We talked about my needs and what I was looking for in a bicycle. I felt better about my experience here than the last shop I checked out. Prices also seemed way more reasonable. At this point, I'm still researching bicycles; however, I have a feeling Colonel's may be where I finally make a purchase.

This shop hasn't changed to much from when it was Mellow Johnny's many years ago. They still carry…read morea good range of brands, they are starting to carry more E-Bikes. We came in specifically to see if they carried recumbent bikes, unfortunately they do not. It's an item that needs to be ordered. Staff was super nice tho, very helpful.

Went to look around and specifically for bike shoes. Celso (not sure if I spelled it correctly)…read morewas an absolute jerk. How do you insult someone and degrade experience and prior knowledge (already have competed many times just replacing shoes) when trying to sell a product?? He had such a poor attitude and demeanor we walked out and will not send friends and other competitors we ride with to be treated like that.

Thank you for the new tube in my back tire and for tightening up the gears, brakes etc..... It made…read morea difference in my riding today.

I went into this shop to have my chain put back on my bike. They told me the chain was stretched…read moreand needed replacement. Quoted the chain would cost $50 & $50 to install. I felt that this was expensive for a 10 to 15 minute task on my old Giant mountain bike. What a rip off! I got no receipt for the work! The tech said that I would eventually need to replace the shifter set on the bike. I asked if it was okay for a couple weeks or if it needed immediate attention. He said it should be okay without test riding my bike for road worthiness. I started to ride the bike to the grocery store 3 miles away. On tbe way, my 2 shifters completely failed on me. It was over 100° outside and I suffered heatstroke and had to call several friends before I could find a ride home. Why would this idiot technician send me out of his shop without testing my bike's road worthiness? I think that the customer service here was terrible and that they let me leave their shop on an unsafe bike. I do NOT recommend this shop to work on any bike. They have a large sign outside of their shop adververtising that they were a Giant certified dealer and demonstrated to me that they did not know crap about my Giant police mountain bike! I ended up having a bad case of heat stroke thanks to this bike technician's lousy customer service and techical competance. I am going to take my bike back when I can get assistance. With heat stroke I am in no condition to ride it there or walk it there!

I was gifted an adult tricycle that needed to be assembled. I assembled it myself, but had trouble…read morewith some parts. I contacted Cadence Cyclery to come out to fix the chain and brakes. Damon exceeded my expectations! Not only did he make sure my trike was ready, he replaced a tire that had a busted inner tube, at no cost to me. He took his time to make sure all parts were working. I couldn't be more pleased. His prices were also reasonable. I would definitely recommend using their mobile service. I didn't have to worry about fitting my trike in the back of my truck, which would have been a hassle. Damon's mobile truck is like a mini bike shop on wheels. My dog and I have been riding around the neighborhood in our new ride!!

Terrible customer service. I put a bicycle in for a tuneup and it required some new parts as well…read more I received a phone call and a text stating the bike was ready. So I went to pick the bike up, was told it was good to go, paid the $500 + bill, and only after I paid did they tell me the bike was unsafe to ride. They waited until after I paid to let me know my bike is unsafe to ride. There was a pre existing crack in the frame that I was not aware of. It is very seedy to knowingly let a customer pay for something they know to be unsafe. I tried to see if we could work out a deal to where I paid for the parts put onto the bike, or for any kind of resolution, knowing they did work on the bike. But, I was told it was not their problem. Per the owner's response: "The crack was found after the work was completed." Let that sink in. I paid for a "New Bike Feel" tune up package and the first thing of that service is (per Cadence's Website) a "Full bicycle strip down & overhaul of the frame (includes bottom bracket, hubs, & headset)." The location of the large crack was down on the bottom bracket. The second the front chain ring was pulled to service the frame and bottom bracket, the mechanic could clearly see the gouge and crack, work should have ceased on an unsafe frame, and I as the owner of the frame should have been notified in order to either approve any continued work, or to tell them not to waste their time servicing an unsafe bike I can no longer ride. However, we are being told the crack was found AFTER the work was completed. This tells me that one of three things has occurred: 1) At best the mechanic is inept and missed a clear safety concern while he was working on the bike (what else has been missed while servicing the community's bicycles?) 2) That they did not deliver on their promise to service the frame and bottom bracket and that is why the crack was missed until after the other parts were installed on the bike. Either way, they happily and greedily took my money. 3) This was an intentional act and they weaponized ignorance for a money grab by a seedy and greedy shop owner. Anytime I have dropped something off at a mechanic, whether it be a bicycle, my car, or even my lawnmower, the second a safety concern was found, I was notified of the matter for it to be addressed. I've even been told by mechanics that they will not work on my truck because it is too old, too worn out, and flat out too unsafe. I can respect that because it was honest and the shop was not going to let me waste my money. I paid for the work done because it was right and moved onto a new vehicle. However, here we have a shop that will either miss something completely and claim ignorance. Or, we have a shop that willfully and intentionally wastes your money knowing that they are working on an unsafe product you should not use. The shop claimed they called me (which is technically true), but I have a text stating the bike is ready for pickup and voicemail stating the same thing. Even when I was standing at the cash register, chatting with the sales associate, money in hand, I was not made aware of the issue. At no time was I made aware of the safety concerns until AFTER they wasted and took my money. One way or another, Cadence made a mistake and refused to own up to that mistake. This shop seems to only care about an issue AFTER they waste your hard earned money. I recommend everyone steers clear of Seedy Greedy Cadence Cyclery. edit 1) including a picture of the crack that was missed until after

It's mainly a bike store, but they keep running/walking shoes. I went there as i knew about them…read morefrom my previous gym Orange theory fitness, Playtri used to keep shoes demo sessions in the gym and always liked the shoes they showed. I went and told my requirement, and i was well assisted by owner of the store. She was attentive to my requirement and told me they do not keep wide sizes but suggested to go 0.5 size up and it did the trick. I had an old $25 gift card for the store that didn't work at the time of billing and she still honoured it and this took all my stars. I came back with a HOKA Clifton 7 shoe! Now i have to use them and start walking/jogging ...

The team at Play Tri Fort Worth go above and beyond for their customers. This is an separate shop…read morefrom several of the other PlayTris, so for the reviewer that mentioned Ahmed, he does not own this shop. You might have mixed up shops. Jason and Jameka own this one and go out of their way to help you. As an example, we needed our bikes boxed and shipped in a very tight time frame. Jason stayed late just to make sure we had them done. True customer service going above and beyond. Thank you!