We live here for 3,5 years. Everyone on the staff is amazing to say the least. Jolleen is very…read morefriendly and patient with us (foreigners that don't speak English perfectly), Laurie is ready to help and Avery even helped during a holiday. We are very happy here and everyone in the community is so gr Eat. To say that we don't have anything to complain is that if you are in the second floor facing 7-eleven you will smell weed a couple days a week. There is a bench there that's used for it. It is out of the staff's control, sadly. Overall I super recommend the place

My husband and I have had the GREAT pleasure of staying in The Luke studio apartment for short term…read morerental when we fly cross country to visit our kids. Both Laurie and Avery have been above and beyond accommodating to ensure the efficiency is supplied with everything we need for blissfully a comfortable stay. We are treated just like family each and every visit and the convenience of being just 2 floors away from where our kids live is incomparable. We Love our Luke Family!

I had the great pleasure to tour this apartment complex while under construction - was really…read moreimpressed with the quality of finishes and layout of the property. You can tell a lot of thought was put into it, and I loved how responsive and knowledgable the property management was too...felt very comfortable talking to them and felt there was a great value in the size of the rooms, location, and amenities like the fitness center that is HUGE and had plenty bikes and machines so it's not awkward in the morning when that one person hogs the elliptical for an hour (my current situation - I see you Susan) Also, as a woman, security is very important to me and I was very excited that a luxury complex was going in this neighborhood compared to the tiny little places downtown that lack privacy and space in general.

This place is a solid 2.5 stars, as i cant give that I'm rounding down…read more ------------------------------------------------------------ The Good ------------------------------------------------------------ The apartment The 512sq Studio was really nice, 9ft ceilings, big windows with lots of natural light. It had street access with a semi-private patio, teenagers sometimes like to hangout and take a smoke, although this only happened during the summer. The location I enjoyed this location because it was a couple of blocks from downtown Redmond. Quick and easy to walk to local restaurants, shops, or the seasonal farmers market. Away from the major traffic. ------------------------------------------------------------ Neutral ------------------------------------------------------------ Management Nothing to add here, as I didn't have any bad experiences with them. Free cookies are a nice touch. ------------------------------------------------------------ Bad ------------------------------------------------------------ Price People will have differing opinions here, so I understand some people will see $$$ not the same. Yes the prices are going up everywhere, and I understand business are trying to get the most dollar of profit possible. The next reason is why I feel the price doesn't match. Safety There has been multiple theft issues here, from packages taken, to cars being broken into, and to top it off, tenants that leave common doors propped open for anyone from the outside to get into. Anyone can walk into the building and there is no one checking them. This and the price was why I decided to leave. I honestly didn't feel like my security and safety were taken seriously.

This place was perfect for my boyfriend's surprise birthday party! Booked thru Peerspace and direct…read morecommunication with the Red160 team, we used their Mingle Room/Resident Lounge for the party. It was hard to find a decent rate/ relatively under $100 dollars per hour for a space rental, especially in the Seattle area so this turned out well. Communication with the Red160 team was consistent and effortless! They did such a GREAT job answering my questions. They were also really FLEXIBLE with timing, what to bring, and only asked that the minor rules be followed :) We met with one of the team members the day of to unlock the space and he made sure the restroom was also unlocked for the guests, and it's literally right next to the room! Load and unload to the side of the space made things easier. The parking situation was warned to us so he suggested the park or street. My guests had fun playing billiards! We were able to put things in the fridge and use the microwave which made things easier. The audio on the TV presented no issues when I presented a slideshow presentation! Highly recommend that if you're not a tech person and you know someone that is, bring them along cuz they know where to connect things lol. Our point of contact was helpful and said that only the trash and recycling to be taken out to the near dumpsters. But there was no soap or sponge provided to clean dishes as well as a broom and dustpan to sweep. We would've loved to clean the space more but we've tidy up most that we could and left the space as is. He has informed us prior not to worry about it and only the trash was the concern! For your guests, especially if they're trying to find this room, please inform of where to go or if it's a surprise to leave a marker like balloons outside. We were so busy running around that we forgot that last minute and did so during the moment leading up to the surprise! Other than that, we loved the space! It was just right! I really appreciated the communication for this one!

our maintenance team are very good at time and service completion. always professional and polite …read more always efficient

The ridiculous amount of fire alarms in the building is BEYOND BELIEF!!! There have been over 10…read morein the past 3 yrs, 2 in the last 2 months alone!! One at midnight when everyone was asleep. The extremely loud alarm, loud even with ear plugs in, lasts around 30 minutes. In the wintertime, when its cold and rainy, I've seen people in their pajamas waiting outside the bldg for the firemen to arrive and locate the problem. Never once has there been a fire. I know a few people that have stopped evacuating due to the frequency and just wait it out inside their apartments!! You could be on an important business call, in the shower or asleep in bed and the ALARM will go off!!! Aargh!!! And it's LOUD!!!!! The system is too sensitive!!! They never do anything about it, just say they're sorry for the inconvenience. Soooo stressful!!!! Plus once a year, there is yearly testing where you need to leave the building for several hours while they test every room. I feel so sorry for all the pet owners and their pets having to put up with this!!! I'm editing my comment, as within one second after posting the above, the property mgmnt company replied saying it was a fire sprinkler in a residents apt. The reply must have been done automatically as no one can read a comment and type a long paragraph in response in a second! Plus, the answer given was the same answer for a fire alarm that happened 6 months ago.

Less than Zero stars if I could. In addition to the insane frequency of fire alarms, they are not…read morehelpful or accommodating to their tenants and they will price gouge you at every corner and jack your rent 15% at renewal. I believe the turnover in the leasing office has a lot to do with the poor folks who work there who have to basically go against company policy to do good by their tenants. Now they have a person who takes their job very seriously. Nice enough but is a living embodiment of everything people hate about this place so I feel bad for her but also question why you'd want to be loyal to such a shady business. Yeah you may be a star employee but when their vacancies continue to skyrocket they'll blame you. For example, same ownership, different employees - would go out of their way to be helpful to tenants. Or just I don't know, do the right (human) thing? I am not able to come down and grab my guest and they refuse to send them up and say it's not their problem and nothing in the lease says they have to even though I'm calling and telling them who I'm expecting. If I was DISABLED do I think I'd get the accommodation I need if the property won't grant the helper the access they need?!?! And they wonder why so many people are vacating their properties!!!!!!! Honestly, I didn't want to believe the old reviews but not much will change here it will always be something. This is the same corporate greed that Americans are forced to deal with. For me, I'm stuck here until my lease ends and then I am DONE. No more because when you have a need they will lick their fingers while they count your cash and say too bad or that will cost extra or I'm sorry you died but you have to physically come down and buzz your doctor up. Cool. Jerks.

I have only lived at Boulder Creek in Sammamish since September of 2023 but have been looking at…read moreliving here for years! The time finally came this past September and it has been an absolute DREAM! The Property Management team is kind, helpful and most of all Respond with Urgency to any questions or issues I may have. About two months in my dishwasher was having some weird issues so I put in a request through the digital Residential Portal for someone to come look at it. They were there the next day, discovered the issue and completely replaced the dishwasher in 30 min with a new one! When does that ever happen in that time frame? My last property took two months to fix my ice maker! NEXT DAY YALL! The Daily Trash Valet is amazing and so convenient and so are the GIANT community trash and recycling bins which are convenient and hidden so you aren't looking at trash! They just installed a fire pit at the pool which I am super excited to get to use this summer right after my gym sessions in the 24 hour gym! This place has all the luxury without any of the fuss or complications that come with luxury! I am so proud to call Boulder Creek my home!!

I have copied this from my Google review. And while some of our issues have been resolved, after…read moremonths of inaction, several still exist, and each passing week new issues seem to arise. It took me nearly 4 months to write this review, as I was giving Boulder Creek and Simpson property the chance to make things right. However, due to minimal (if any) progress after months & limited to no communication - I have to rate this property a zero. When we came to walk around the general area- we noticed that construction was being done on our entire building. We were assured that it would be completed prior to our move in. We stressed our concerns, as the stairs leading to the front door were completely blocked off - meaning the resident could only use the stairwell in the garage to come/go from their apartment. This was a concern because the stairs in the garage are narrow and steep- which we pointed out would not be accessible for our dog (who has arthritis) nor would there be space for us to move our furniture in on moving day. On our move in day we received a call telling us that there was a last minute meeting they had to attend, so our move in time would have to be pushed back. Not the best first impression for brand new tenants. Not only did this disrupt our plans for the day, but it affected our truck rental, & the people we had helping us. (What if we were paying movers by the hour?) There was no regard for us and our time. Moving is stressful already, but this was an added stress, cost & an awful introduction to our first true experience at Boulder. Within the first two weeks (some of these issues are still current) we had the following work orders/notices that we submitted and brought to the attention of Boulder Creek: 1. Floor transitions & carpet not tacked down 2. Carpet nails all over 3. Blinds installed incorrectly 4. Dishwasher had a broken heating mechanism and needed to be replaced 5. Washer hoses were mixed & all settings ONLY sent out hot water 6. Cabinetry falling off the wall because it was glued and not nailed 7. Patio door (that was blocked since move in until more recently- has a different lock that we don't even have a key for, so it is not useable 8. A VERY strong odor of urine in one corner of the kitchen (mice infestation inside walls), and a strong odor of mildew in our kitchen pantry (both of these took a long time to address and are still not 100% resolved) a. After many phone calls and emails, we asked them to cut a hole in the drywall in our pantry only to find out the dryer vent was never connected- so wet lint has been flying through our walls. (Fire hazard! And the main source of mildew- which we still smell on occasion) 9. Our garage door broke 3 times within a 2- week span 10. Uneven sidewalk that is sinking into the ground, & consistent flooding with any rainfall 11. Mossy and unkept patio concrete (we were told this would be power washed) 12. Abysmal landscaping due to ongoing construction 13. Mouse infestation in our walls 14. Exposed dry rot since Day 1 of move in (part of the 'construction'- mind you, the dry rot was never disclosed to us prior to move in) We have had people in/out of our apt what seems like nearly every day. We can barely unpack, because every time we begin, there is a new issue. Unfortunately, this is why I wanted to leave this public review of our experience here, so others can make the decision for themselves if this is a property they want to be a part of. During our time living here, we had limited access to our front door, & ongoing construction 5 days a week for 2+ months. The above issues have made our apartment uninhabitable at many points. These apartments are well over $3200, and do not match that price tag. I have attached photos so people can understand the severity of some of these ongoing issues. I had hoped for more communication, and resolution, but it seems like that is not something Boulder Creek or Simpson properties is open to. The pros of our time here: Our building neighbors are wonderful. Spencer (the handyman) was helpful and acknowledged the interior issues we had, the construction crew has been very friendly and worked with us so we could have more accessibility with our dog while they were working.

Been here almost a year, and wow--what a ride. If you're into bad design, lost packages, and…read moremystery smells, this place might be your dream home. The good: Central AC. Yep, that's the list. Enjoy that sweet, cold air while everything else falls apart. Restaurants nearby, which is great since you'll be spending a lot of time wandering around looking for your DoorDash order. The bad: Garage horror story: Found a shirt with what looked like human feces behind my car days after moving in. Management's reaction? Shrugged it off and blamed a dog that doesn't even live here. A+ security! Apartment design straight from a startup office: Kitchen has a cubicle wall instead of an island. Closets are just a rod. No balcony screen, but sure--pets allowed! What could go wrong? AC vents? Smell like they haven't been cleaned since the building was constructed. Amazon locker roulette: Lockers are down by the dumpster. Classy. Don't be surprised if your package ends up with a neighbor--or in another building entirely. Access system overkill: You'll need three separate systems to live your daily life here. Butterfly app, SmartRent, and a fob--none of which work well together. Android users, prepare to be locked out. Food delivery scavenger hunt: No clear delivery instructions, and couriers can't navigate the Butterfly app. After 10+ times of searching for my food in random buildings or outside, I've accepted that my dinner now lives in the wild. Airbnb-palooza: Strangers coming and going 24/7, no background checks, and enough weed stench in the halls to hotbox the whole floor. Who needs safety or a sense of community, right? Bottom line: If you like cold air and chaos, this is your place. Otherwise, maybe wait for a management overhaul--or a miracle.

Horrible interaction with management, insisting on charging me late fees, and charged me twice,…read morewhen their online payment system did not process the scheduled payment as it should. The interaction was the worst part as Vinny kept implying that I am lying and their system did not make mistakes as he traced it and could not find the prof that I scheduled the payment. Da!!!! if it was a glitch, the system did not record it... is this too hard for you to understand or figure? Apart from that, we love the location and amenities and the leasing office staff.

I lived at Pacific Inn for seven months, and it was everything I could have hoped for and more. I…read morekept waiting for "the catch," but it never came. The units are well taken care of and well priced (including secure, covered parking, utilities, WiFi, and a full TV package); the housekeeping team cleans every room weekly; the front desk receives packages for you; and every member of the staff is communicative and friendly. Special shoutout to Lance and John, who were always especially helpful.

I can't recommend this place enough. I had the chance to…read morelive in both loft style and studio style rooms. Both of them were well maintained, well furnished and loved the kitchenette. I thoroughly enjoyed my stay in Pacific Inn - Management, common area, facilities, parking, room, furniture, housekeeping - everything was on point. I met most friendly, considerate, helpful and efficient persons in Lucy, Lance and John. Housekeeping and technicians were fabulous person and expert in their jobs. I would certainly book with them when i get the next chance to be in Bellevue.

We moved from a house to the Vale Apartments as a transition while we searched for a condo to…read morepurchase. The experience was great from the friendly staff, to the amenities, and convenient location. Brock in management was very helpful and friendly during our entire time here. He was always there with a welcoming greeting when we entered through the lobby. All maintenance issues, no matter how small were quickly and efficiently handled by Aaron. We would definitely recommend the Vale Apartments for either a short term stay or long term living.

I really enjoy living here. So peaceful and relaxing. My views are beautiful. The rooftop garden…read moreand fireplace are my favorite. I feel very safe walking around with my dog. I love how many shops I can walk to from here too. The staff is amazing. The maintenance man is always smiling and says hello. He is knowledgeable about how to fix things. I'm blessed to have found this little gem in Issaquah.