We hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their…read more"climate-controlled" facility for four months while our new home was being built. About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and personal property which had already brought into our new home appeared to be covered in mold. The contamination affected our brand-new home and required professional remediation. As a result, we were displaced and forced to live in a hotel for 50 nights while the issue was addressed. The owner, John Craft, acknowledged to us that our belongings had gotten wet and remained on their moving trucks for a period of time during the hot and humid month of June. Despite assurances from the company's insurance carrier, we have received very little communication or resolution. More than seven months later, we still do not have our belongings and have had to retain legal counsel to pursue claims against both Soft Touch Moving and the insurance company. This experience has been incredibly disruptive to our lives. Based on our experience, we would strongly caution others before trusting this company with their belongings.

I had a great experience with Soft Touch on my move from Indiana to Tennessee. I had a walk-through…read morein advance to get an estimate. The total cost came out to the low end of my estimate which was great. All 3 movers were courteous and let me know of 1 minor nick they had caused. The movers were genuinely grateful for their tips and kept their truck relatively neat. I called a couple times before the move to ask questions, and the staff was willing to talk through logistics any time.

My Movers Inc. was a fantastic moving experience. Fast, professional, no surprises, minimal stress…read more Very fair pricing for the high quality work they do. I cannot recommend them highly enough. We hired My Movers Inc. for an interstate move (about 12 hours away.) After a short phone call, they responded with a rough estimate based on the size of our home the following morning, which was a great response time. They scheduled an in-person walkthrough that week, showed up on time, and had an itemized, specific estimate by the end of it. We were able to schedule the move then and there, and were given guidelines on how to pack our things for the move and what wasn't allowed (e.g. liquids, fragile loose items, etc.) on the truck. Movers showed up right on schedule and cleared our packed belongings and furniture in under 2 hours. Similar story for unloading: they arrived right on time, and got all our stuff off the truck in 2 hours. Even though we didn't have a ton of stuff, I was impressed with how quickly they were able to load and unload. Everyone we interacted with throughout the process was friendly and polite. We ultimately came in slightly under the original estimate, which may not always be the case, but I appreciate when a business estimates high. Pleasant surprises are always better than unpleasant ones. :)

Great experience. Hired them to move office furniture from one site to another. Lewis, Scott, and…read moreJoe arrived on time, worked quickly but carefully, and they were all polite and professional.

The three kids who showed up to do our move were friendly and congenial. They wrapped absolutely…read moreeverything in padding. Which was both good and bad. Kept things from breaking, but also added hours onto the job and don't really seam necessary for quite a few objects. Overall, there were no major breakages and our stuff got moved. But this wouldn't be my first choice for movers.

We hired Move Indy to pack and load our moving trailer for a cross country move. It was a 3 bedroom…read morehouse with a full garage. We expected a professional crew who would take care of our items and pack them with precision and thoughtful placement. On the day, the crew showed up and worked very fast. They were working in multiple rooms at once and then loading the trailer. It took them the whole day to get it all done. They were very nice young men and we thought they did a good job... in the moment. Once the trailer arrived a week and a half later - we found out what really happened. We only have enough hanging clothes to fill 2 wardrobe boxes, yet we ended up with 15 of them... thats because their version of "packing" was just dumping everything into these big wardrobe boxes, no organization, no precision, just dumping everything. Of course we were paying for each box they used, and wouldn't you know it... the wardrobe boxes were the most expensive. Additionally, several of our furniture pieces are damaged including brand new chairs, both our new washer and dryer (they put a metal bed frame against them in the trailer that rubbed on it the entire time in transit) broken lamps, broken legs off tables, missing items, etc. I took photos of everything and sent them an email about it - I got a response that they would fix and/or replace the damaged and broken items. I then get another email a few days later that they were going to open an "internal investigation" and something about how they aren't responsible because their liability ends once they leave the job site. My items have been locked in a trailer of which I have the only key and somehow its not their fault, or they didn't cause the damage. I have emailed them at least 4 more times since then asking about the results of the "internal investigation", etc. and they have not responded. They will not respond back to me. We hired them based on reviews that they were the BEST in INDY!!! That is a absolute lie. I cannot speak to their small 1 bedroom across town moves - but DO NOT HIRE THEM FOR LARGE HOUSE PACKING AND LOADING! And to the Move Indy Rep who will undoubtedly respond to this review with some BS about "Thanks for the feedback..." - don't bother. You are only responding because I am calling you out publicly - shame on you! Do what you said you were going to do and repair/replace my broken items.

If you've lived in Indy for any length of time, you remember when FedEx was located directly across…read morefrom Castleton Square in a much larger spot that was first a Kinko's then a FedEx/Kinko's when the two companies merged. Eventually, they moved into this two storefront location a bit west on East 82nd Street. They share space with Rumble, a boxing/fitness outfit that recently hosted a Yelp event. This is definitely a much smaller spot. Self-serve options are more limited, though they do exist including the ability to copy. The maximum package weight that can be shipped here is 150 lbs. Despite being much smaller, this location still offers both printing and shipping services. Printing services include self-service copying, scanning, and faxing. They also include shredding, copy/print, free wi-fi hotspot, passport photos/renewals/expediting, direct mail, computer all-access stations, architecture/construction/engineering prints, business cards, flyers, postcards, labels, promo products, custom-branded boxes, padded mailers, and more. Shipping services include getting a shipping label, express drop-off, ground drop-off, being able to hold both express and ground packages for pickup (great for those not able to be home for a package), QR code returns, return shipping, packing, packaging supplies, and international shipping. There are two accessible parking spots directly in front of Rumble with a curb-cut. There's a blue-striped spot between the two spots for wheelchair access (technically NOT ADA since ADA requires blue stripe access for both passenger and driver). Still, it's better than most. There's a single glass entry doorway. It's within visibility of the counter if assistance is needed, though when I entered the sole employee was in the back. I only needed to ship out a lab test on this visit. It was pre-packaged with a shipping label already affixed. The employee took the box, gave me a receipt, explained tracking, and we were done. He was friendly, efficient, and I was out pretty quickly. A customer actually opened the door for me on the way out. I spent many special projects hanging out at the old Kinko's. I've always kind of missed it, but time moves on. This was a solid visit to this new location and I won't hesitate to go back if needed. While it seems easier to just have FedEx drive by the house to pick up a package, I've always found drop-off easier and this worked quite well.

Ive been to this FedEx multiple times, and the staff is generally unfriendly. I took in multiple…read morepackages, and the older gentleman acted like he was put out to have to scan them. There weren't any issues with any of the boxes - he just had to scan them. Also, not sure why FedEx has a location that doesnt have an automatic door. Its a brand new building - why not put one in??

We hired J Lopez Moving for a cross-town move, and the team they sent did a great job job. Friendly…read moreand professional, and they got everything from Point A to Point B with no problems. The only issue was in the difference between the estimated cost and the final price - it was a significant amount. Even so, I wouldn't hesitate to hire them again.

The initial customer service was great. They sent 1 male and 1 female to move our house. We were…read morequoted $650 for 3 hours and they were to arrive at 10am. They showed up at 10:05am and took 2 breaks before 11:30am. My husband assisted with the move to speed them along and they unloaded everything at the new house at 12:55pm. They charged us an extra $100 dollars because they said that the 3 hour window counts for 30 minutes of travel, yet we still completed the entire move within 3 hours with my help and multiple breaks by them.

no contracts available and THEY KEEP RAISING THE PRICE LIKE CRAZY - no notification, just BOOM - my…read morerent has doubled! :( only being able to access your storage during certain hours shouldn't be legal either...

We chose them to store our new camper there. Their gate was broken, which we were not aware of,…read moreand our 6 day old camper was stolen by someone that was able to just drive in and out of the facility. We have learned now that the gate has been broken for a couple of months. DO NOT USE THIS PLACE!! We are devastated and out who know how much money for our deductible and what insurance will pay for it.

Christian, Dylan, and Ryan were great! The moved everything super fast down 1.5 flights of stairs…read more(this was heavy items: beds, bed frames, dresser, tables, etc.) and moved everything into the new house into the new rooms. They were really careful moving all the items and covered everything when placing it in the truck. Very professional, quick, and helpful. I 100% recommend and plan on using Bulldogs Moving for future moves.

Caleb, Bryan and Matt were spectacular in our move. As a team they were efficient, kind and…read moreprofessional. They arrived and worked until the job was done. They cared for my home and each and every item they were moving. Bulldogs was great at helping us accommodate a last minute need for help with our move and I was blown away with their service! These young men were strong and had an amazing work ethic! Highly recommend their services!

Will definitely use these guys for future moves. Polite, communicative and conscientious to get…read moreour items to the safely, to the right location. Great value!

The packers & guys who packed our pods--TOP NOTCH!!! I don't want our rating to knock them at all!…read moreHowever, they underquoted us on a pack & packing pods only (NOT moving us to another house), by nearly 50%!!!!! Also , we never figured in a tip. They also did not warn us payment was due at time of service (after 7pm one night) and their financial lady Carole was uber rude, saying she couldn't charge my bank card bc of daily limits. At that point, the total charge for one day of packing exceeded the total quote for two days!! She then threatened the next morning to not send then until bill was paid. The next morning? Never returned my call and when I finally raised her on the third call, she yelled at me, talked over me, and refused to let me speak. Was the rudest person I have talked to on the phone in a very long time. Due to this, we will not be using them for the unpack, plus the misquote! What originally they quoted us for a total lack & move, we only had them pack & load pod and price far exceeded original pack & move!