Somerset Post Acute -- Staff Recognition…read more
I've been at Somerset for quite some time, and I believe it's important not only to speak up when something needs improvement, but also to recognize employees who genuinely make a difference in residents' lives.
Alma, CNA/RNA, deserves special recognition. One thing I've personally noticed is that throughout the hallways, one of the names you constantly hear is, "Alma, can you help me with this?" or "Alma, can you help me with that?" Somehow, Alma seems to be everywhere.
Whether it's a resident, CNA, nurse, RNA, wound care, Activities, or someone else needing an extra hand, she's always willing to step in, usually with a smile and positive attitude.
What also stands out about Alma is that she understands resident care isn't only about completing a task. Sometimes a resident needs encouragement, motivation, patience, or simply someone willing to listen. She provides that human connection, which can make a tremendous difference to someone living in a facility.
Alma's work ethic, compassion, positive attitude, and willingness to help residents and coworkers deserve recognition. In my experience, she represents many of the qualities you hope to find in someone caring for residents.
Rebecca handles scheduling along with multiple office responsibilities. Despite having a lot on her plate, she remains approachable, positive, and willing to help residents and staff, always with a caring attitude.
Saron, Director of Human Resources, has also made a very positive impression on me. When I've struggled to get certain matters addressed, Saron has stepped in and helped make things happen quickly. She's caring, dependable, responsive, and an important part of the team working behind the scenes to support the facility and its staff.
Krystal, CNA/RNA, genuinely cares about her residents, maintains a good attitude, and treats people with kindness and respect.
Luisa, CNA, works hard, is willing to help, and makes an effort to provide her residents with good care.
Narmin, CNA, is another staff member I appreciate. She's always trying to help wherever she can and maintains a positive attitude.
Katrina, in wound care and infection control, is someone I've known for almost three years. From day one, she has treated me with kindness, professionalism, and respect. She has a warm personality, excellent manners, and a sweet way of interacting with residents that makes people feel comfortable and cared for.
I also want to recognize our Activities Department.
Mary is compassionate and attentive and works hard to make sure residents have activities and opportunities that meet their needs. She stays involved and makes an effort to keep residents engaged.
Sarina, who works in Activities on weekends, is charismatic and encouraging. She motivates residents to come to the dining room, socialize, participate in activities, and spend time outside their rooms. Her positive energy is greatly appreciated.
Finally, I want to welcome our new Administrator, Jose. My early impression is that he's thoughtful and capable and can bring fresh ideas and positive changes to Somerset Post Acute. I believe the facility can move in a positive direction under his leadership, together with our new DON, Terry, our DSD, and the rest of the leadership team.
No healthcare facility is perfect, and this is difficult work. Residents see more than people sometimes realize. We notice employees who take an extra moment to listen, answer when someone needs help, encourage residents when they're struggling, and continue treating people with dignity.
To Alma, Rebecca, Saron, Krystal, Luisa, Narmin, Katrina, Mary, Sarina, Jose, Terry, and the other employees who work hard every day: your efforts are noticed and appreciated.
Thank you for everything you do for the residents of Somerset Post Acute.
