Very knowledgeable, helpful and smiling staff. They carry almost every stuff you need for your…read moreautomotive with very competitive prices. I buy the stuff I need and many different items too from them every time I go there. I highly recommend this location. AAA+++ Thanks a million.

Super helpful staff. On numerous visits, staff have offered to help with replacing fuses and other…read moresmall tasks. Today I walked in, was greeted quickly, and immediately offered assistance with installing the wiper blades I was looking for. While I was checking out, another staff member was already headed out the door to install them. I was in and out with new blades on the car in less than five minutes. Best auto parts store service I've ever received. I would definitely recommend this location.

Hello. We had an amazing experience with these guys. Our car broke down last Friday Easter…read moreweekend and were were traveling from NJ. The team went above and beyond to help us and set us up with a new radiator. They were so kind and helpful. Highly recommend this place for all of your auto needs. Josh helped us and his colleague, also Josh put a new radiator in the next morning for us.

I called up this store to see if they help change a tire and the guy Marcus who answered explained…read morethey don't do it. But offered to help while off the clock. That's great hospitality you don't find often. Even though we ended up not needing the help, the thought is what mattered. Thanks Marcus!!

Easiest Shop to work with , flexible , easy to get in contact with , Pleasant business atmosphere!…read moreI have taken multiple cars to have a variety of things serviced . I highly recommend them !

I was recently one of the lucky many this year to hit a deer. Although scary, you can imagine how…read morereleaved is I was to discover all I needed was a radiator until the one I bought from French's had so many bottles of stop leak that it blew up my car. Be extremely careful especially if you're not a licensed mechanic.

SOOOOO what can I say! I have 69 mustang (3 speed) and it one of my prized possessions. I was…read morelooking for a few hard to find parts when I stumbled on their website. Im not a computer guy so I called the location and was greeted by a southern voice and I think her name was Candi or Kami (I'm from cali so everything is southern to me).......... I can't remember the last time someone answered the phone to a business. I must have had a hundred questions and she answered them ALL! I ordered all my parts except one and although pleased I found shipping was a little more than I expected but as she explained "ford muscle cars and vintage parts is what we do.....its all we do" and the true savings comes from the quality of the parts, customer service, attention to detail and a few other things I can't remember. lol I recommend this place for anything to do with mustangs!!!!!!!!

I tried to order some screws for my car that cost $4.95 and they were going to charge $14.95 for…read moreshipping a parcel that weighs a few ounces, I called and they refused to lower the outrageous shipping charges. Try anywhere else to avoid these pirates.

Great auto parts store. Much more helpful, friendly, and knowledgeable than the 2 other stores…read morethat are the competition. Very glad we have this store in our area whereas before there were only 2 auto parts stores. The quality of their parts are substantially better quality than the 2 competitors. Personally, I recommend the 2nd shift employees as I have gotten to know them and have always had a pleasant experience and help when I have visited the Stephens City store. This area needs more of these stores.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Recently placed my first order for a couple parts we really wanted, and added a few odds and ends…read moreto get over $100 for the free shipping. a week later, the order arrives, one of the desired parts is absent. call customer service, it's out of stock, no idea when more will arrive. The next weekend, I install the parking brake warning light. Doesn't work. I call to report the problem, ask if they require me to return only the defective piece, or the entire kit? Of course, the entire kit. Perform continuity test, determine the cheap 10 cent switch never closes to complete the circuit. Switch replacement would require disassembling the switch, so I call again, and am asked "do I want a replacement or a refund?". "A replacement would be great!", I respond. They check while I wait, discover they have no more, tell me refund will be put back on my card when they receive item. I've checked other sources, no one currently has this in stock. today, I wrapped the kit, and took it to the post office. of course, I now have to pay to insure and return the defective item. Ideas? How about a website that won't let you order "out of stock" items? How about keeping one of something on the shelf until the return window closes for recently filled orders just in case something is defective? How about defective return authorizations emailing a label which includes shipping costs to return the item? In the end, I paid for shipping, and the two items I really wanted are the two items I don't have.

I have been buying parts from Virginia Classic Mustang since 1986. Overall, their prices are…read morebetter than the other mail order and online places, and I have always spoken to a real person when I call. Several years ago I received a gift certificate and forgot about it. Several years later when I found it, VCM honored it without any question. Actual shipping is calculated after a web order is placed, which is clearly explained if you're paying attention. I have had a great experience with VCM for nearly 30 years.