We've used their services for a number of years, as have both of our families. Combined, we've used…read moreDes Moines Pest Control for over twenty years! We've always been happy with their quick, responsive services and how they will come back out and stand by their promises! We've gotten to know Robby and Chris over the years and they really know how bugs and rodents behave and what to expect from them! Fantastic at what they do! Highly recommend!!! Wouldn't use anyone else!

Super friendly. Was not able to set up a service in a time frame that would work with my work…read moreschedule. But I was able to get information needed to potentially set up future . But their prices are competitive. I also like that it is a local company! Staff was super friendly and helpful. They do 3 treatments a year Spring, Summer, and fall, with their one year contract.

Excellent customer service. They were fast with response time. Reasonable on pricing and very…read moreknowledgeable.

I am an owner of a two-bedroom rental home. When the previous tenants moved out, I discovered they…read morehad left bedbugs behind! Plus, they had left their five cats locked in the home for a better part of a week with no food, water or litter pans. I was horrified. What was I to do? My wife said, "put a match to it!" Instead, I called KIWF. He came out and did an inspection, killed the bugs, removed a huge wasp's nest and much more! All of this for a very good price! I rarely gush over a business's efforts. This guy is friendly and knows what he is doing. I believe you can't go wrong using this business for your pest eradication needs. The cats were returned to the owners and my rental home is now pest free! Thank you KIWF!

They are prompt and personable, and very honest! I accidentally paid twice, and they called me to…read morelet me know. Our mouse problem has abated, but Pro-Staff will check regularly as the weather changes and stay on top of the situation.

We are so happy with the service Dusty provided. Every year we get mice in the basement. Dusty…read morecame to our house and looked around the outside of the house and found two places where they were possibly coming in. He analyzed possible avenues the mice were using to get from point a to point b once inside the house and came back a few days later to take corrective action. I honestly was about ready to cancel this service but I decided to give Dusty the chance to fix the problem. We are confident he will!

Miller does excellent work and they actually take care of their customers! You can tell their…read moreperformance means something to them, which is rare these days. Thank you! You won't be disappointed if you hire Miller. A+

The service has been first rate. The technicians that have been out are very knowledgeable and…read morefriendly. They care about customer service and take the time to hear and concerns of answer questions.

We have used preferred pest for over a decade now. Quite excellent service. I just recommended them…read moreto my daughter and her new house.

They wanted payment before service was started. When any company wants full payment before they do…read moreany work be careful. Thee person that came out to look at the job never said anything about payment in advance. I will go with what I have always heard that you should be suspect of a company that wants payment upfront.

Pricey pest control company however service is great. Employees are friendly. Appointments flexible…read more I'm updating my review from when this was posted originally. I tried Fenix pest control as they claimed to do better work for less- omg was I wrong. Spidexx is light years ahead of the competition-I will go back as soon as two more visits by this crappy company Fenix are done.

VERY BAD EXPERIENCE. THEY WOULD BILL MY CREDIT CARD DAYS BEFORE THEY WOULD ACTUALLY COME OUT TO DO…read moreTHE WORK. I had trees I tried to save from a certain beedle. they thought they would save my trees and more died. when I tried to cancer, I had to go through hoops. I wish I could give them negative 5 stars but 1 is the lowest. Thw owners spent all day fishng and flying on their personal jets. F**** sh*t people

I'm not sure how to rate. The technicians that have been here were so helpful and kind. They were…read morewilling to do what they have been trained to do to make things right. However, I am not a fan of their sales tactics at all and also of their tricky contract. Their sales technicians are not well educated on what the company can do and will promise anything to get the sale and a contract signed. They've done a great job with spider control and will come out extra times, if needed. But I've struggled with them making any sort of dent in our vole problem. But I had another company before them that also struggled with coming up with a solution as well. Fenix will at least try and experiment and do what they can. It just hasn't worked yet.... I would give technicians (Maxwell Johnson was the most recent) a 5 star review. The rest of this review does not pertain to them specifically.

Similar to some other reviews, the service they provided to treat for voles seemed to be effective…read more But, their sales and contract management process feels designed to force you to pay for services you didn't want. The initial sales contact stated that we would be able to cancel our service at any point. When I attempted to do that I was informed that wasn't the terms of the contract that was put in place. So was forced to continue the service for the full year. I assumed that our service was concluded. Just received a notice that they were returning for another service. When I called to question that, was informed that the agreement continues unless you provide written notice to cancel. So we will be charged for another visit because they need 30 day notice. They've now been notified so I assume we are now done with them. Also, if you use their service, be prepared for an on-slot of notices until your invoice is paid. Not an issue if you meet your tech and hand them a check, but very irritating if you are going through a process to issue payment. In general, not an organization that I'm likely to choose in the future.

Last spring, and during a wasp issue at my house, Rise Pest Control came knocking on the door with…read morea "deal" that I probably knew better than to agree to, but did anyway..big mistake. They did eradicate the wasp nests (thank you) and came back twice in the summer and fall to do applications. I questioned them about the two winter outdoor pest applications and the only response I received was "it's part of your contract" ....(must have been for ice worms or snow spiders)... Anyway, contractually bound, I endured the BS. When I was going to put the pest control out to bid and requested to cancel the (fulfilled) Rise contract, I ran into a wall of bureaucracy not seen since the Nixon administration...("no, you can't cancel via email, phone call or letter, you must send a registered, certified letter their corporate headquarters in Utah) and also not within a 30 day period of when they have scheduled another application, or the letter is not valid. Anyway, I cancelled their ability to charge my credit card (which did catch their attention), required a written notice that upon payment of their final invoice, my contract would be cancelled...and...after 45 days of hassle for what was meant to be just a vendor honesty request for proposal, they agreed. BIG hassle for what should have been a simple transaction You might want to avoid these guys. As an aside, if you are a DIY'er, I have previously and now will be doing more business with a company called Domyown.com, who provide the products and guidance to do the pest control job at 25% of the cost of you-know-who. I've used domyown at my Clear Lake place or several years (spider and ant control) and am now looking forward to using them here in Ankeny.

I was sold a program and told by the sales person that it included pest control and rodent bait…read more The first time out the technician told me that Rodent was not included in my plan. I told him what I was told by sales and he installed bait boxes and said he would put a note in the file so they would be serviced going forward. Going forward, I have been told I do not have the rodent program and need to sign up for it for them to service. They even told me that bait boxes should not be on my property if I don't have the rodent service. So they violated their own policy. A true bait and switch tactic.

Moving into our home we knew the previous owners had treated for termites…read more Jensen has been our go to company. Knowledgeable, reliable and goes the extra mile. Very thorough and Locally owned.

Love the Janssen Crew they come out and do proactive pest control! They are super knowledgeable and…read moreanswered all my bug questions.. And show me some Bat dropping and where the bat maybe living! Bugs and Bats are not my thing so I'm happy these guys seem to love hanging out with them and taking care of them! Great service, and super knowledgeable!