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    The Bundled Baby

    5.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

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    Windsor House Nannies

    Windsor House Nannies

    3.9
    (26 reviews)

    I moved recently from Los Angeles and I was looking for a Nanny in San Antonio or Austin area. I…read morefound this agency in google and applied for a job. Sara helped me through this process so efficiently also she helped me to find the best family match for me. Now,I have a Job thanks Sara and to Windsor Nannies in Austin. I am forever grateful

    We had the nanny we got from an initial placement from Windsor for years, but that was in spite of…read moretheir services, not because of them. Our nanny's Driver's License expired, and they unilaterally fired her. No notice to us, her actual employers, they just sent a termination email directly to the nanny. When I raised serious concerns that their lack of communication and interference caused us considerable trouble, with the nanny threatening to walk away, I was greeted with condescension and finger pointing, not problem solving or resolution. Despite these failings, we attempted to engage with Windsor again for a new nanny search. We clearly stated what we were looking for, and offered a pay range within their publicly posted scale. The agent applied hard sales tactics to attempt to incite us to increase the rate to well above market, which was significantly higher than their publicly posted pay scale. We politely declined the pressure, and agreed to move forward with our preferred market rate. Instead of sending the contract, as we'd agreed, the agent sent a vague email referencing the agency's preferred, above market rate, and suggested yet another phone call would be required. I agreed, despite the unprofessionalism of this request, and went through the same time wasting process, again. At that point, and only then, did the "CEO" deem us unworthy of their business. You wasted my time and tried to hustle me. Drop the pretense.

    The Nanny League

    The Nanny League

    4.2
    (5 reviews)

    I had a great experience when I first went through this agency. I felt like Ashley and the team…read morewere absolutely wonderful. You could read my review on how wonderful my experience first was on their other review page: https://www.yelp.com/biz/the-nanny-league-beverly-hills?rr=1 It was a truly wonderful intake experience! After 4 months, the family I had relocated 9 hours away for suddenly ended services. There was no discussion of anything going wrong and shortly before the end, had found out potential reasons as to how they most likely couldn't afford services anymore. It felt as though they were looking for a way out. At the first head, I contacted the agency addressing the situation quickly and they acted like they understood my side. As soon as things officially ended, whatever the family said to them, made me appear like I had done the worst thing imaginable. I have glowing references, have never had an issue with a family before or since, but Ashley did not help me with finding a new position, nor gave me the opportunity to talk about the situation again. I felt powerless and especially having had uprooted my whole life for this family, did not expect to experience an agency that did not support the nanny on top of that. I also should have gotten 2 weeks pay because due to the lack of proper reasoning for the treatment I received. It has been a year and I have since tried to reach out for potential families, applying, but I either get no response or, just like last week, an almost immediate email saying "The family has gone with another candidate," only to see the post on the website and up on their emails and social media, still very much active and seeking. It's disappointing to write this, as I had hoped the agency would have handled the situation with more integrity, ensuring I was heard, understanding the full picture, and helping me secure another placement. Nannies deserve protection. If a family can no longer afford services, that's understandable, but the way this unfolded left me in an incredibly disempowering position. If anyone is seeking an extremely qualified nanny with 15+ years' experience, newborns to 16-year-olds, private jet, UHNW, and fully staffed home, homeschooling, neurodivergent, behavior therapy and more experience, feel free to reach out! It's unfortunate when an agency holds so much power over a nanny's ability to connect with families. I share this to help others avoid a similar experience and to encourage seeking agencies that genuinely advocate for their nannies. It's in challenging moments that true colors show, and I must say, I am surprised, The Nanny League.

    They are awesome. Recruit only professional kiddos. How…read moreabout some pickle ball at the place Courtside created in front of our house

    Nanny Poppinz of Austin

    Nanny Poppinz of Austin

    2.3
    (24 reviews)

    Avoid Nanny Poppinz Austin -- my family paid $2,000 in September and still have no nanny here in…read morelate November. Their website clearly says "NO UPFRONT FEES - you only pay after you hire your nanny." We were required to pay the full amount before a single candidate even started. Multiple candidates were sent; none passed even the trial week, and the one we tried missed work about half the time. More than 3 1/2 months later we have received zero reliable childcare, yet they are now trying to bill us an extra $250 on top of the $2,000 already paid. When we asked for our money back and for our family's personal data to be deleted under Texas privacy law, we were ignored. Extremely disappointed and out over $2K with nothing to show for it. Wish we had read the other similar reviews first. This is a scam.

    My husband and I used Nanny Poppinz to find a nanny for our kids (2 years old and 4 months old at…read morethe time). Of the three people that we interviewed, one did not believe in vaccinations and another was extremely unprofessional (stopped by while taking Uber fares) stating that she would not work with a parent present. When we finally thought we found a nanny, we signed the paperwork with Amber and were immediately charged $4,160. Our circumstances changed when my mother decided to move to Austin and we informed Amber that we would only require a short-term nanny. She told us that the $4,169 was non-refundable, but could be used towards credit for a temp nanny. Amber did find use a temp nanny, but she quit after a month to become a schoolteacher. When we informed Amber of the situation, she went two resumes over for review and ceased all communication after that. My husband tried contacting her and gave up. In essence, Nanny Poppinz is a scam. The majority of their nannies are not qualified to care for children and pray that you don't run in to an issue if you do find a nanny using their service. If Yelp would allow us to rate Nanny Poppinz zero stars, we would. Unfortunately, we had to rate it one star, which is one too many.

    Austin's Best Babysitters

    Austin's Best Babysitters

    4.5
    (14 reviews)

    I actually had to come back and edit my review. It took them awhile to contact me after my sitter…read morerequest, but after I emailed the owner and let her know my concerns she called me and made me feel confident in her service. I have a special needs child, and because my son is non vocal, uses a wheelchair and still wears diapers, quality care is the most important thing to me. My babysitter that we had is the most fun loving that we have ever had, and we feel so blessed that we found this company!!

    What lifesavers these people are! We are somewhat overprotective parents...we don't feel…read morecomfortable bringing in someone we don't know to take care of our darlin' dumplin' but c'mon, we need a break on occasion! A friend turned me onto Capital Grannies and we've been very grateful to have them. They do 7-yr background checks on all of their sitters and overall the ones we've had (probably have used 7-9 in all) have been very engaging, sweet, and definitely had a knack with kids. Not all of the sitters would qualify for "granny" status...in fact, most of them are college-age or close to it. But I've never left the house with anything less than total confidence. The only sitter who was not completely adored by our daughter was a woman who was a little bit on the hippie-ethereal side. I felt like she was perfectly nice and competent but not necessarily someone our 3-yr old could relate to. We've only had 2 friends and Capital Grannies take care of our daughter. For what it's worth.

    The Bundled Baby - nannys - Updated August 2026

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