I've used Alice's services twice now for bunny boarding, the first time was a decade ago, so yeah…read moreshe's been offering this service for a while. Never had a problem, and my bunnies were well taken care of during my recent experience. Her RHDV2 bunny vaccination requirement and extensive paperwork asking questions related to dietary needs, drinking preferences, bunny personality, vet info, etc. show some level of expertise in bunny care, enough for me to trust her with my pets. Price is reasonable too as she only charges $5 extra per bunny if sharing the same pen, so it's more about the desired space. She's also flexible about drop off and pick up time. Communication was great via email, and she even texted me a picture of my bunnies once they were all set up in their temporary home for the weekend. And I was able to enjoy my trip away without worrying about my babies back home in SJ.

We boarded our rabbit Luna with SS Boarding Boarding for 3 weeks in Nov 2023. Our regular boarder…read morewas out of town & Alice (SS Boarding) was listed on the rabbit rescue's site where we adopted Luna. She markets herself as a rabbit expert & can even board special needs rabbits. I am trying to be objective as there are no other reviews for Alice, even though she put our rabbit & family through a lot. Pros: - Fast with email communication prior to the boarding - Many detailed forms to fill out about rabbit's behavior/condition - Requires RHVD vaccinations - Rate is reasonable (about $25/day) if nothing happens to your rabbit - Does the basic minimum: feeding, giving water, checking poop Cons: - Slow updates once rabbit is in boarding. You can only get updates if you text her, w/ no reply for hours, some replies the next day - Will not check up on your rabbit's general wellbeing. Ignores common sense issues short of an emergency. In her words, unless you specifically request every, single thing she should look out for, she will not check on anything else. - No accountability or responsibility if there are any issues. She will argue with you over text & not express any remorse or even empathy. My experience: Our rabbit Luna was fully groomed, healthy, & just had her annual check up at the vet when we dropped her off. She has a sensitive stomach & was on a hay only + 1 digestive biscuit for the past few months. Her health & weight were stable & the vet gave her a clean bill of health. She also has a quirk of drinking water weird & getting her face wet. We requested that Alice continue this diet, wipe her face & paid an extra $5 per day to check on her 2x/ day to give her the biscuit (a "medication" fee). Luna is a short hair & not a special needs rabbit. On vacation, we didn't want to hound her, so we texted every few days. She was slow to reply. A week in, she asked if she could shave a part of Luna's face because it was "matted & discolored". We agreed as she's a "rabbit expert", even though Luna never got so bad at our other boarder's. She continued to slowly give updates & everything seemed ok even if Luna looked a bit ragged in the face. We finished our trip & came to pick her up. Upon pickup, I immediately noticed that Luna weighed a lot less. She also had dreaded tufts of fur hanging off her back, which made me wonder if she had been touched recently. After examining her, we discovered multiple mats all over her body: in the corners of her mouth, her sides, the base of her ears, her neck, a giant mat the size of a quarter under her tail, a filthy sanitary area, & smelly wheals & bald patches on both sides of her face. These mats were so bad that it felt like she had rocks or pebbles under her fur. Luna is a short hair & has never had these issues before, even while molting at other boarders. I texted Alice & she replied very defensively that "we generally do not pick up or thoroughly examine rabbits unless the owners explicitly ask us to check." She then immediately contradicted herself by adding when she picked up Luna to shave her, Alice was so focused on her mouth, she didn't pay attention to the rest of her body. After I expressed my dismay, she wrote back long defensive replies detailing basic tasks (feeding, giving water, & monitoring poop), & requested tasks (wiping her mouth, giving her a treat). She said that since I "did not specify any special grooming or brushing requirements," I had no ground to stand on. She kept avoiding the question when I asked if this was the expected level of care at her business. When I pressed her about Luna's mouth (she repeatedly said she checked on it) & why that part had smelly, flaking, bald wheals that were possibly a skin infection, she stopped responding. We took Luna to the vet & found out that she lost over a quarter of her weight & was now in a health emergency. She became very GI stasis-prone & we had to rush her into the ER twice. Our vet ran multiple tests that all came back negative & concluded that it was stress-induced from the boarding experience. Luna continues to have GI issues, occasional diarrhea & we thought she would not make it many times. It's 5 months later & after spending almost $3k on her care, she's finally gained the weight back & is relatively normal again. I would never recommend SS Bunny Boarding. She took a healthy rabbit & neglected her into so many health issues that we are still struggling to deal with. She never gave me a sincere apology or even expressed regret over her actions which greatly hurt my pet, my finances & my family. Providing basic pet care should be pre-empting issues or at least returning the pet in the same condition unless otherwise communicated. Despite her long replies, she refused to answer the question on whether this was the expected level of care at her business because she knows it should not be. Please do not give her your business or you risk this happening to you.

TRH recently brought back the Rabbit Haven Bunny Hop, which I attended at Pet Food Express in…read moreCampbell this past weekend, and I am ecstatic. How could I not love sitting in a spacious enclosure surrounded by adorable bunnies during this bunny play day event! Breeds of all kinds (holland lops, netherland dwarfs, lionheads, rex rabbits, and a variety of mixes) running around, exploring tunnels, and climbing cardboard castles, having a magic garden party with a feast of cilantro, parsley, willow, banana slices, and more at cafe bunz (on one side of the play area), munching on hay, making friends with other bunnies, and just having the time of their lives. The space for bunnies and their owners was much larger and the event seemingly more organized than the last time I attended (pre-covid). The volunteers definitely had a system going on. But the health check and check-in process caused some delays in getting the bunnies in, and there was also a line for the nail trims they were doing on this day. But once my bunnies got settled in, they joined the other furry cuties on the floor, getting spoiled with treats, and pets and attention from the humans on site. There was also charming bunny themed merchandise for sale. For bunnies, bunny owners, and bunny lovers, this is a dream! The Rabbit Haven is already great in the services they provide (mainly in the south bay), rescuing injured and abandoned rabbits, offering monthly bunny nail trims, pet store discounts on oxbow products, pet adoptions and fostering, bunny bonding assistance, and plenty of resources on their website for good bunny doctors in the bay area, as well as news and information regarding bunny vaccinations, best practices, and more. They've been taking care of my bunnies (current and past) for at least the last decade. Services usually take place at pet stores in the south bay. And the volunteers are knowledgeable, helpful, and friendly. I appreciate the Rabbit Haven for all that they do. You'll see me and my fur babies at the Bunny Hop regularly. Now, if only they could bring back SJ's Bunny Fest (please!?!).

We are fostering the sweetest, friendliest, calmest , most laid back, chill rabbit!! Her name is…read moreSabrina and she's such a sweetheart!! She runs up to whoever gives her food. She knows by my footsteps. Shes not afraid of a running vacuum. We love her personality and relaxing demeanor. Please , someone adopt her! She'll be such a great addition to your family!! The Rabbit Haven is a great rescue for rabbits. We are so lucky to have a place like this in the Bay.

I found Teeny Rabbitry online while looking for a rabbit to join our family and when I saw her…read morebunnies, I knew we had to have one. I messaged Tatiana and within ten minutes or so she had responded. We set up a time to meet after work and we got Otis. She gave us toys, snacks, hay and food. Along with a birth certificate. I had a few questions after we brought him home and I messaged her and she responded right away. Otis is such a little love and you can tell he's been very well taken care of. Would definitely recommend Teeny Rabbitry to anyone looking for a new friend

I adopted a beautiful baby bunny named Peaches who I absolutley adore. Tatiana was very responsive…read moreto me and out of other breeders I spoke to she was the most on top of things and very professional. She was very helpful on making sure I chose the right bunny for me and always offered her advice on how to care for my bunny if I needed it. I couldn't have asked for a better person to adopt my little bun from you can definatly tell she puts a lot of love in raising bunnies. I am incredibly thankful to have found her rabbitry and I am so glad she thought of me as a good candidate to adopt a bunny from her.

Terri is a wonderful, kind woman and I did enjoy her company. However, unfortunately she did not…read moreparticularly help my small dog and his aggressive behavior towards other dogs/creatures. My dog still has a lot of anxiety and frequently pulls on the leash; he also tries to fight/barks loudly at any dog/cat/most humans on walks She believes in the small treat method which I believe is helpful to some degree but unfortunately I think that sometimes disciplinary methods are helpful also (i.e. pull collars, etc.) or calming treats.

Terri did wonders for our 2 yo German Shepard rescue who was abused in his former life. He was very…read moretimid when we brought him home, not coming into the house for several days, fearful of enclosed spaces, and would shy away from other dogs on our walks. His overall personality was fearful and shy even with my wife and myself. We saw Terri five times, once a week, where she coached us on his behavior modificaton techniques using treats as motivation along with ample praise. She provied us with ample written informaton on canine behavior and a training lesson plan for the next upcoming visit. Now one month later, Jax is a completely different dog having a vibrant, playful personality and having the run of the whole house. He is also half way through his Level One obedience training, interacting well with other dogs and his at home training sessions. Many thanks to Terri for her professionalism and knowledge in helping us bring out Jax's potential.

Kathy has been our trusted and beloved kitty sitter for over 8 years and she's the absolute best!…read moreOur 4 cats looks forward to her visits and she always sends updates and beautiful photos of them while we're away. She is such a kind and gentle soul with a deep love and respect for all animals. Knowing she is there to visit and take care of our kitties twice per day while we're away is priceless. We couldn't recommend her more and feel so blessed to have her.

Kathy has been my amazing dog walker for the last 5 months and I can't say enough about her! Both…read moremy dogs took to her right away, as did my cats, who are usually quite skittish of strangers. She is kind, compassionate and has even been helping me work on some training with my new dog Louie. He has been learning new things so much faster with both of us working with him. She is also super reliable, responsible and flexible. Whenever I've had a schedule change, she's been able to adjust her schedule too. And anytime she's had a schedule change she always checks with me if it's ok to come by earlier or later to walk the dogs. She's been excellent with regular communication through text message and also sends me a Dog Log report every time of where they walked, how far, how long, and she can also add pictures and notes to it, and let me know if anyone pooped. She has gotten some of the cutest photos of my dogs and shared them with me which I love to see. She also has the best pricing, by far, of anyone I have seen online, on Yelp, and on apps like Rover. I highly highly recommend her to anyone looking for pet sitting or dog walking services.

It's hard to believe it's been six years since Teddy first started going to Lucky Buddies! We joke…read morethat we're one of the "OGs" because we've been with Yesi since the very beginning--back when she was caring for pups through Rover, long before Lucky Buddies grew into the incredible daycare it is today. Watching Lucky Buddies grow has been such a joy, but what amazes me most is that their heart has never changed. Even as they've expanded, every dog is still treated like family. Teddy has been loved, cared for, and celebrated every step of the way, and there isn't a single person on the Lucky Buddies team that I wouldn't trust with him. They've truly become part of our village. From daycare and baths to transportation, check-ins, and walks, they've made life so much easier over the years. But beyond the services, it's the peace of mind that means the most. I never have to wonder if Teddy is safe, loved, or happy--I know he is. As I prepare to move away, one of the hardest things to leave behind is Lucky Buddies. I honestly don't know how I'll ever find another place like them. They've set the standard for what exceptional dog care looks like, and I will forever be grateful for the love they've poured into Teddy over the past six years. Thank you, Yesi, and the entire Lucky Buddies team, for loving Teddy as if he were your own. It truly takes a village to raise a pup, and I don't know how I would've done these last six years without ours.

I've never had enough good things to say about Lucky Buddies…read more Our dog has been attending their daycare and boarding programs for over a year now. As a rescue, she struggles with separation anxiety, is fearful of new people, and is still a work in progress with her training. Finding a place where she feels safe and loved has meant everything to us. From Juan and Yesica to the entire team, everyone at Lucky Buddies takes exceptional care of our dog every time she visits. Their genuine love for the dogs is evident in the way they interact with and care for them. They know each dog's personality, treat them like family, and it's clear the dogs adore them in return. We also boarded Snowy at Lucky Buddies while we traveled out of the country. It was the first time I had ever been away from her for an extended period, and I was incredibly anxious. The team was so understanding and compassionate. They took amazing care of Snowy and sent me daily updates and photos, which gave me so much peace of mind while we were away. Hands down, this has been the best daycare and boarding experience we could have asked for. We trust the Lucky Buddies team completely, and we're so grateful to have found them. Thank you, Lucky Buddies

We've had Etta & Devon coming to groom Maya for a while. She is very detailed, thorough, and…read morecommunicative about our dog's situation. Our other dog Mylo is happy to see her as well.

This is a long due review - etta and her husband came over with all the tools and worked with what…read morewe had, which is a pretty small apartment! Our cat has never had a bath before and they handled her well, she's super fluffy after hours of washing and grooming out her long coat

I trust Rose with all my children, human or fur babies! She is very patient and very loving and her…read morepriority will be your fur babies. She has groomed 2-3 of my miniature poodles and she is very patient and takes into consideration their temperament.

Rose was absolutely amazing with our little zoo that includes two dogs, two guinea pigs, fish and a…read moresnake. She was so thoughtful in sending updates and photos each day we were on vacation and she took such good care. We just love Rose and recommend her with as many stars as possible. Her love and care for the pets was clear from our first meet and greet. Thank you again for the peace of mind we had knowing our little ones were cared for so well.