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    The C.A.R. Shop

    5.0 (1 review)
    Open 8:30 am - 5:00 pm

    Services - The C.A.R. Shop

    Bumper repair

    Auto frame testing

    Rear-end damage

    The C.A.R. Shop Photos

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    8 years ago

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    Caliber Collision

    Caliber Collision

    1.3
    (3 reviews)

    I took my 2021 CRV in with a little front bumper damage. They had it 2 weeks. Getting into their…read moreparking lot is a nightmare. No place to park and no space to turn around. They done great on my bumper but when I got it back it had issues with the braking system. Trying to get Jacob to call me back was crazy. It took them 3 business days to look at it then they sent it to the Honda place. Again, I have been without a car for over a week. I will never use Caliber again.

    After an accident, my 2018 Nissan Rogue was sent to Caliber Collision on Schillinger Rd for repair…read more I received the vehicle back after two weeks. Upon arriving home, I found that the passenger side door handles (inside) were not snapped into place and the front passenger door panel (inside) was not installed properly. I fixed this myself easily, but noticed just after a week that the front cap was sagging down, the sides of the front bumper would pop loose, and the front driver fender trim would pop loose. I took the vehicle back, but Devin stated that I must have run over something -- which I did not. After several weeks of back-and-forth between Caliber Collision and the insurance adjustor (by back and forth, I mean that I would call and nothing would happen). As I had an out of town trip coming up, I was eventually forced to file another claim to get the vehicle fixed. I will never use this shop again and caution anyone else thinking about it. Look up their reviews online as I should have done.

    CARSTAR Cockrell’s Collision West

    CARSTAR Cockrell’s Collision West

    2.0
    (4 reviews)

    They have had our car for 8 weeks due to the fact that the shop "misplaced " the parts that GEICO…read moreneeded to prove that they were actually broken. GEICO refused to pay until the parts were located and Cockrells refused to eat the extra cost caused by their negligence. Now the car is being held for ransom because they can't get their act together enough to communicate with their customers. The office manager Janna (sp) is a horrible business woman who talks down to her customers and tries to blame everything on the insurance company. She does not communicate any changes to completion dates or changes to what the actual issues are. So we will be paying over and above our deductible to get our vehicle back. They did say that they would take the extra parts off and we could come get our vehicle today. Not in working order. GEICO has already paid the nearly $10,000 when the car only cost $22,000 brand new. The real kicker is that visibly it only looked like a cracked grill and punctured radiator. Beware that any insurance claim work done by then will be exaggerated, extensive and take for ever. Update: just received a call from Cockrells and they said that the additional cost was due to the dealership replacing an A/C hose. The same hose that Cockrells had just replaced a few days earlier. Why would the dealership have done that when they were only recharging the A/C unless it was already in bad condition?

    They are the absolute best! I was so impressed with the amazing customer service. They stayed in…read morecommunication with me the entire time my car was getting fixed. Quick turnover and a very fair price. I would recommend them to everyone! Thanks Cockrell's!

    Christian Brothers Automotive Daphne

    Christian Brothers Automotive Daphne

    3.7
    (3 reviews)

    Back in April of this year I took my wife's car to Christian brothers. I had the coils and spark…read moreplugs were placed with parts I had purchased from Ford. I understood that they would not warranty the parts themselves, but I did expect them to be installed properly. My wife's car had 103,000 miles on it at this point and within a month of Christian brothers replacing all the coils in spark plugs one of the coils burned out. I had a reputable mechanic replace it thinking it was just an oddity. Within a few more weeks 2 more coils were dying. My wife thought it might be transmission problems and took it to a reputable transmission shop they ran the OBD2 and it showed that the coils in a couple of cylinders were going bad. Within 10 minutes of that diagnosis my wife had the car to Christian brothers. at this point there ws 107,000mi on the car. She showed them OBD2 the report and they basically thumbed their noses at it and said they had to run their own even though it's the same report. This cost I believe around $160, for the exact same test. They were rather curt about it to her, at this point she was exasperated and took it back to the other reputable mechanic who looked at the report and said, yes I see. I had him just go ahead and replace all the plugs and coils again. When I went to Christian brothers to discuss this matter with them they said because I provided the parts they have no warranty even though on the Christian brothers invoice it clearly says "Christian brothers automotive guarantees proper installation of guest supply parts that are designed manufactured and suitable for the guests vehicle in its current condition." I provided the parts Ford sold me and CB agreed that they were the right parts. They (CB) failed to gap the plugs. My wife's car requires a 0.031 gap and CB left the gap at 0.060 and said not gapping is "industry standard". While that is a standard excuse maybe, the mechanic should have been astute enough to check to make sure that he was properly installing them. The over gap caused the coils to work twice as hard or more than they would have if properly gapped the new plugs, thus burning the plugs and damaging the new coils. Gapping is basic engine maintenance practice. When I used to do my own maintenance, way back when, that was the first thing I did...gap the plug properly. Christian brothers does not want to honor this warranty. I am only happy that their mistake did not destroy my wife's car engine. If CB as a company really stands by their own warranties, they should refund their charges and the cost of having them all replaced again because of their improper installation.

    My truck makes my money, as for many business owners. CBA took my frantic call quickly and got my…read moreSilverado in for a diagnostic inspection. I really enjoyed the updated text from the technician every step of the way. My radiator needs replacing and CBA has an amazing turn around time. The shop is state of the art, the waiting area is peaceful and homely. You're clearly more than just money to Christian Brothers. Mathew Brown is a wonderful family man, with a kind heart and pure motives. You won't be taken advantage of when your vehicle knowledge is limited either. I can't say enough good things about a process we all see as stressful! CBA is the ' Chick Filet' of automotive repairs!

    The C.A.R. Shop - bodyshops - Updated August 2026

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