Great stay at the Hawthorne--had dinner in the tavern, great food and cocktails. Room was clean…read more They said it might be hot and they could bring a fan up but temperature was fine. Great location--right in the center. Two things of note--we stayed on the 6th floor, room 622. The 6th floor is the pet-friendly floor (we didn't have any pets), and my husband opened the door to get ice and there was a mini Doberman pinscher (cute!) desperate to get in our room. Then the owner came around the corner and could not figure out why he wanted to get in our room so bad. My husband went in search of the ice and saw the couple with the dog was staying in the room that would be exactly parallel to ours on the other side. I had a great sleep. Husband did as well except around 3 or so he was awoken to a hard poking several times on his shoulder. He said I was dead asleep and facing away so it was not me. We are both FAR from superstitious and don't believe in ghosts etc, so his mind went to someone broke in--but everything was locked up quite securely. He even checked under the bed! After the fact we found out about its ghost stories with specifically the 6th floor--specifically room 612. Again we were room 622, so does 612 (with the doggie) mirror ours? Other people have also mentioned getting poked as well, which we again didn't see about the hotel till after. So between the desperate dog and the poke, probably nothing--but most creeped out I've been in a while!! (Not so creeped out that we wouldn't go back!)

When we were walking in Salem, we came across an elderly lady in a wheelchair and she was…read morecompletely lost finding this hotel. We all stop what we we were doing and walked safely to this hotel. I went to the front desk to let the lady working on July 9 around midnight about this guest being lost, and she was extremely rude, annoyed and told me that she the guest has been calling the hotel for three hours asking for help. The lady who is working, the Front Desk has short gray hair and was very rude and obviously did not care about a guest at this hotel. If a guest is lost, wouldn't it be the right thing to do by assisting them instead of complaining about a loss elderly guest who was a retired school teacher? When other people in the hotel were leaving, the same lady was talking to another lady about the guest and talking about how rude they were and how much they were drinking, though when I was there, I did not witness any of this. When I recommend going to this hotel based off of the people who represent this Brand, the answer is no.

I'm not someone who rushes to Yelp, but this stay earned the effort…read more I recently stayed at The Merchant for the second time, and whatever magic existed during my first visit is gone. The biggest issue: the hotel hosted a large, ticketed public event that completely took over the main lobby--with zero advance notice to guests. I woke up to a lobby packed with strangers and nowhere to sit or gather with my family. I've never stayed at a hotel that allows a public event to fully overrun its only common area without warning paying guests. And no, "just go somewhere else" isn't an option--there is nowhere else. There are no additional common spaces and no elevator. Since we were meeting elderly family members, climbing three to four flights of stairs to our room wasn't possible. The lobby being unusable wasn't a minor inconvenience; it was a dealbreaker. Operationally, things only went downhill. Check-in is at 4pm, but arrive after 5pm and there's no one on-site to check you in. Checkout, however, is rigidly 11am. Our room was never cleaned during the stay, despite leaving the "please clean" tag on the door. Because of the limited staffing hours, we couldn't even get fresh towels. Then there's the mouse. I saw one in the common area and notified staff. Nothing was done. Food is left out uncovered for guests, which I promptly avoided--because "boutique hotel meets rodent buffet" isn't really my vibe. What's also new: some sort of train or underground rumbling that shakes the building roughly every hour, offering a front-row seat to what feels like an earthquake simulator. If this were a budget motel or a Holiday Inn, I might shrug and move on. But this is a $500-per-night hotel, and at that price point, these issues are unacceptable. Until these problems are addressed, I wouldn't recommend staying here--and I certainly won't be returning.

My stay was short but just divine, best sleep I had and the most delicious cookies! Thank you to…read morethe wonderful staff who shared instructions for my after hours check-in and made the entire process of navigating to the parking lot a breeze and ensuring I have all I need during my stay at this charming hotel that felt like home). I'll be returning :)

The APH B&B was incredible! Great location with private parking and easy walks to all the best…read morespots in Salem. The house has an historic charm and feel, well designed and curated artwork throughout. It's clean, spacious with comfortable bedrooms and private bathrooms. It has several indoor and outdoor spaces to gather and enjoy food, music and spirits while indulging in witty banter filled conversation with friends and family. Our French hostess "V" was lovely, great food, great service and highly entertaining. The whole experience exceeded our expectations. Would absolutely recommend. Thanks again, from the 1993 HS Crew!

Our first time at a bed and breakfast and it was amazing! 10/10 recommend staying here when…read morevisiting Salem! Virginie was the most gracious, lovely and amiable host and had amazing recommendations for food and shopping and attractions! Breakfast was alway delicious, the rooms were immaculate and the decorations were so cute! I can't recommend this B&B enough! This house is located within walking distance of just about everything which is very convenient!

Amazing stay. Can not say enough about Bob. Incredible and generous host. Wharf view from the…read morebalcony was beautiful. Short easy walk to all of the attractions, shopping, food and drink. Hope to be back and stay longer in the future.

Perfect Location; Bob is a great host; Have a drink or coffee on the deck off the rooms overlooking…read morethe water or on the patio. Plenty of restaurants within walking distance. In the summer- go to The Landing. Bob will give great local advice if needed. Can't recommend Morning Glory enough!

My husband and I stayed here for a few days for my birthday, and we had a such a good time. The…read moreDaniels House was beautiful and so historic. It's like two blocks from the water and the House of Seven Gables; a few more blocks to the Witch Museum and everything else. We stayed in the Great Room, and it was amazing. There's a fireplace in the bathroom! I don't think it works, but it's still awesome. We also did the house tour, which turned out to be one of my favorite tours for the whole trip. Vijay was our guide (and also our point if contact during our stay), and he was super nice and informative. The house has a rich history, and you can tell that Vijay is really excited to share it. The tour is just the downstairs area, but it was so fascinating that it was totally worth it. When we stayed, they were still giving vouchers to Red's Sandwich Shop, which turned out to be perfect for us. We ate breakfast there most of the trip. I'm a vegetarian, and my husband can't have any dairy, and Red's had something for each of us. I'd recommend everything about the Daniels House, and we'd definitely stay here again.

Didn't get to take the tour, it seemed a little expensive to me... but I felt like it did offer…read moremuch more bang for your buck then some other near by attractions. And honestly I would have paid it but we were almost out of our fun money for the trip. I will probably do it next time, or honestly staying here would be really cool!

The property was under construction when we arrived. It's located off the main tourist area…read more Tucked behind a liquor store. So maybe not the best location. The courtyard area was very cute. Lounge was updated as well. I upgraded my room and we were put into one of the themed rooms. Very fun and beautifully decorated. It looks like the construction is going to be a brand new updated addition.

We has no problems with the king room we request. There was no construction no loud noises. Walls…read moreare thin so we could here others doing other activities ( if you get my drift) but we has enough room in our room and control of the heating and cooling as well. The shower was huge and hot water was long lasting ! Area in all was quite and avoids all the loud tourist coming to Salem for Halloween . The out door patio lounge area is great as well they even have a small spooky area for Halloween which was cute .the people at the office was nice and check in was easy as I did everything online when I received the text to do so......it is not cheap to stay at Salem at least during Halloween but I enjoyed my stay here and would come back and try one of the them rooms maybe next time.

This was a good hotel for a one night stay in Salem. They offer a buffet breakfast with lots of…read moreoptions. There is a full fitness center too with pelaton bikes. Additionally, it's only a 10 minute walk from the train station. The amenities all seem pretty new as well. The only thing that was annoying is our key cards stopped working 3-4 times. The front desk was always willing to help, but I wasn't expecting our cards to stop working so much. Other than that, it was an incredible stay!

Great location -- very walkable to many of the attractions in Salem, easy to drive elsewhere, and…read morevery close to the train/T if you're coming in that way or want to take it into Boston for a day. We did have a car, and while the attached garage made things convenient, the daily parking fee felt high for what it is (almost $30 a day). Just a heads-up. Also, there is self-park, and at risk of sounding cheap, here's a tip to save you on some tips... valet is optional, and I don't think I've ever been in a hotel where it's less necessary. Self-park is the same price, but you spare yourself the constant tipping, which feels like one more tiny cash grab unless maybe the garage fills up at certain times and they have to move cars elsewhere. The room was nice enough for a short stay, though some acceptable / common deficiencies are starting to show -- scuffed walls, certain outlets loosening up so the prongs don't stay in well, one bulb burned out, etc. But the beds were comfortable enough, the bedding seemed clean, the bathroom was also clean and the shower worked well, and the room overall still had a reasonably new look and style to it. The pool was also clean, warm, and the overall pool area looked well maintained with plenty of clean towels available and a good amount of seating. The pool deck definitely gets a little slick when wet, so watch your step. Breakfast was almost exactly what you'd expect from similar U.S. chain hotels -- pre-made omelets or scrambled eggs depending on the day, home fries, paper-thin bacon or sausage patties, a few cereals and yogurts, a make-your-own waffle station, a couple fruit options, a push-button juice machine, instant oatmeal, etc. There's a good amount of seating, and a handful of tables have their own TVs (though you may have to hunt for a remote, and you might get some cross-room interference if someone else points theirs the wrong way). One interesting detail: breakfast isn't on the ground floor, and you can't reach it via the elevator without a keycard. I assume that's intentional to reduce non-guest walk-ins. Overall, I'd stay here again for the location and reasonable price -- just with the caveat to budget for the nearly $30/day parking or have a workaround ready. The convenience makes it tolerable, but it's definitely something to be aware of.