I live here and it's wonderful The PALs are great,…read moreespecially Ruben The kitchen is excellent here

Don't be fooled by the chandeliers and fresh flowers in the lobby. You are paying a premium to…read moreensure your loved one is being taken care of and this place failed.

Unsanitary. Understaffed. Unsafe…read more I moved my mother into the memory care wing of this facility just over a year ago and could not be more horrified by the conditions and lack of care that I witnessed. This includes multiple, documented incidents of: 1. bed bugs infestation 2. gross medication mismanagement (my mother was given a triple overdose of one medication, dispensed another resident's medication, and had her emergency inhaler destroyed without authorization) 3. residents left soiled and neglected 4. serious falls among various residents that resulted in broken hips for two of them 5. constant staff turnover and 6. increased dependence on poorly trained temp workers, etc. Given other glowing reviews, my comments may seem like an outlier. However, it is actually a reflection of the drastic decline of Merrill Gardens in the past 10 months. Despite repeated efforts by myself and other families to address these issues with management and several, separate, filed complaints to the Department of Social Services, leadership has failed to properly respond and course correct. As a result, we have been forced to remove our loved ones and place them elsewhere for their safety and well being. Given how Merrill Gardens treats its most vulnerable residents (those with severe dementia), I would highly discourage anyone from considering this facility; it not only demonstrates their lack of care and quality but also their lack of humanity.

I scheduled a last-minute, evening visit to this facility, and Tracey was extremely accommodating…read more I had asked her the day before if an evening visit was possible as I work during the day, and she made arrangements with her family so she could stay late to do the tour. When I arrived, she was welcoming and had such a positive energy. She showed me the entire facility, including a couple of available room options. She also answered all of my questions candidly, which I truly appreciate. She also brought in Lauren, the Resident Care Director, to provide a preliminary care estimate. Both were very patient and extremely kind, listening closely to my descriptions of my dad's care needs and preferences. I got a definite sense that I could trust Lauren to be accountable for my dad's physical well being based on her descriptions of protocols for the residents' care. The facility is lovely and spotless and is located in a beautiful, tree-lined area of Rolling Hills Estates. It has an upscale vibe, and the residents I observed appeared very happy to be there. It is definitely well worth checking out for your loved one!

No one ever answers the phone and there is never a manager on the premises. My dad has been on the…read morewaitlist for 4 years and don't even know where he is on the list due to no one is ever there. Very poor management and communication.

From the owner: At Mirandela the 1 bedroom apartments are 680 sq. ft. and the 2 bedrooms apartments are 822 sq. ft…read more The kitchens at Mirandela Senior Apartments are fully equipped with a refrigerator, gas stove with range hood, dishwasher and a garbage disposal. We also offer 1 parking space per apartment. Just steps from your front door, you'll find easy access to the clubhouse, computer room, media room and a wide assortment of planned as well as spontaneous activities. We also have a common area with 2 top of line barbeque grills and great view of the Los Angeles skyline! At Mirandela Senior Apartments in Rancho Palos Verdes we are confident that after you transition to our friendly and affordable independent living community, you will have no problem calling it home. It's important to us that you feel at home and feel comfortable in your new apartment. Independent living for seniors in Rancho Palos Verdes has never been so as appealing as it is now. Please call to schedule a tour!

I've grown up visiting & helping in COUNTLESS elderly care homes & nursing facilities. I was in the…read morewomb when my mom first worked as a caregiver & I was 2yrs old when my parents opened their first care home in their early 20's. I've seen good, great, disappointing, & have heard/watched videos of horrible things. It's totally understandable why people are apprehensive. I would only want Better-Than-The-Best for my loved ones who worked so hard raising me & my siblings to have every opportunity to thrive. (In all honesty, I can't bare thinking of ANYONE taking care of my loved ones better than me... but I've seen & experienced enough to realize, I can't do it all & there are quality places that can help.) I HIGHLY recommend you check out ANY of the Pacific Sunrise Homes. Call them! Visit! See for yourself & ask about their homes all over southern california & where they're expanding. The genuine FAMILY-style care in these homes are so uplifting & comforting to see & experience. They don't feel like facilities. They certainly don't smell like most elderly homes I've been to (with all do respect). They're always so clean & smell of essential oils. The staff are incredibly loving, patient, hard-working, creative, & so clearly passionate about every client, relative, & visitor that comes into any of the homes. Everyone eats together at meal times: staff, clients, relatives, guests. Everyone participates in the activities & always seem to be laughing & truly having fun in the numerous parties. The food is always freshly made from weekly groceries. It's literally like my grandparents homes! It's homey & welcoming. It's AWESOME to see the residents so active & not just left in front of tv's or lonely rooms. Nursing facilities really break my heart seeing how little interaction many of the clients seem to get from their jaded reactions to people greeting them. The residents in Pacific Sunrise Homes seem so much more lively & it shows how accustomed they are to being spoken to & interacted with whether they struggle with Alzheimer's or speak at all, the smiles & openness says so much about their care. It's a big thing to have such involved management, evident in how the owner shows up & is well known all over LA & San Bernardino County... the amazing upkeep shows how well trainings are maintained... yet, to have such cooperative & assertive staff is such a rare find & so deeply appreciated. All the staff of the homes know each other & meet regularly so there's always extra help as needed. It literally feels like one huge family. For whatever my opinions are worth, I sincerely hope you check these homes out for yourself & decide based on your experience. I'm fairly certain you won't be disappointed! If it so happens their availability is limited, they also refer out to homes they've vetted & vouch for. They always go out of their way to help. So much love & blessings to all of Pacific Sunrise Homes & beyond. This work is FAR from easy & often goes under-appreciated. I sincerely hope you all know you are literally god-sent angels with the hearts you have for the elderly community that deserves so much from the world. All the best to you all, always, God Bless!

Few things will be as consequential as placing your loved one in a care facility. You want them to…read morebe safe and cared for, and you want to be able to trust that their providers will always have their best interests at heart. Well by some miraculous fate, (THANK YOU Maria Cantoria!), we found Rachel and her family at Pacific Sunrise Home in Rancho Palos Verdes, that surpassed anything we could have hoped for. Rachel has so much experience with so many different kinds of needs that her patients come with. She has a practical working knowledge of medications, from hands on treatment, that certainly helped me to navigate through the evolution of that as disease progresses. She doesn't give medical advice, but she can tell you what she's experienced, and guide you to questions you can ask your providers. She also knows if the outside services you might contract, are actually doing their job. She knew when to recommend hospice for us, and then connected us to a hospice that is nothing short of angelic. When you visit, you might get a whiff of the delicious fragrances coming from her kitchen. Rachel makes fresh healthful and delicious meals for her patients. She cares. We are so thankful to have found Rachel and can't thank her enough. Finding her and Pacific Sunrise was nothing short of a blessing for us.

My husband and I are in that moment where you are looking for the right place for your parents to…read moretransition to after caregiving for many years in your home. It's daunting. But I truly had a terrific experience with Jennifer and the staff. Someone gave me some advice about choosing a place. Look at the residents. Do they seem cared for, content. Essentially, what's their vibe. And the residents there seemed to having quite a good time. Ultimately, we have to move on from Peninsula Pointe because the distance from our home and they want us near. Their price point was also surprisingly lower than other places we've been to. I can't say enough about Jennifer. She made the experience pleasant and you really need that as you go through this process.

I recently toured over 10+ assisted living communities, searching for the right place for my…read moreparents. I didn't want to rush the decision and I was waiting for that feeling of certainty that we'd found the place. I'm so glad that Peninsula Point was on my list! From the start, Jennifer from the marketing department made the experience exceptional. She was warm, knowledgeable, and genuinely invested in helping us understand what life at Peninsula Point, and assisted living in general, would look like. Her kindness and transparency immediately put me at ease. I also had the chance to meet Julius, the Executive Director, and he was equally amazing. He took the time to answer all of my questions thoroughly and honestly, and even shared his personal cell number so I could reach out anytime as I navigated the process. That level of accessibility and care is rare, and it meant a lot to me. It feels great knowing that Peninsula Point is the right place for my parents, and the best part is, they feel the same way. We're all excited for their move-in date, and I feel confident knowing they'll be in such a supportive, well-run community. Highly recommend Peninsula Point to anyone searching for a truly exceptional assisted living facility!

We lived in our own house in West Torrance since 1971. During the last two years we decided to tour…read moreassisted living facilities in our area and further south. We also were concerned that just taking tours with a sales person was misleading. We were aware that people were leaving one failed facility and going to another with the hope of better treatment. We felt uncertain about leaving our beautiful home and moving into this unknown world. We have been at Cogir of South Bay for just over a month. We are going no further. We are here to stay! We are both overjoyed with our decision. Each day brings us a dining room with our new friends. We all have learned to expect a tasty and attractive looking meal will be presented to us. In our past we only dined so well on special occasions at our favorite expensive restaurants. At dinner time I get my wine. Instead of sleeping in late and watching lots of TV, we attend the 9:30 AM exercise classes in the gym or outside alongside the pool. In addition, we now do our weekly exercises at 1:30 PM inside the heated pool when the sun is strongest. Today the pool water temperature was over 90oF and the air was 73oF. The pool exercises included music and aquatic hardware to enhance our experience. I love my daily swim. Thursdays, before dinner, there is always going to be a singer who performs alongside the bar and also comes up to each of us seated at our table. It already started. We enjoyed our drink from the bar, snacks from the side table, and a bouquet of flowers on our table. A resident took the microphone from the performer and did a few songs that he mastered during his singing lessons. Two couples got up and danced. One of the assistants working for Cogir took the microphone and sang Edith Piaf's famous song and sang it French. My hands were sore with all the applause. There is an exercise room loaded with weights and other typical hardware that I use, a game room where we learned how to play adult dominoes, and an arts and crafts room where my wife just painted a silk scarf under the supervision of a guest artist. And all that was in the past few days. We enjoy the trees, shrubbery and plants that surround every area. They were each planted at their full size. It is a pretty scene when we look down at the grounds from our balcony, day or night. When there is a breeze, it is even more enjoyable. We have a pantry, refrigerator, freezer, stove and microwave that we have not yet used. Why shop, cook and clean-up when your meals are prepared for you? I store my socks and underthings in the empty food pantry. We no longer have monthly TV, electricity, gas, and garbage pickup expenses. Since this place is brand new and all expenses are included, we don't worry about scheduled maintenance and surprise repair bills typical of our 50-year old home. Since I was an engineer I focused on the material parts of Cogir. What make this place run smoothly are the executive director and her staff. The Matre D' in the dining room makes each meal personal. WIth great satisfaction, Dr. Paul and Gretel Lieberman

My mother and stepfather have been here a little over one year now and so happy we made this choice…read morefor them! They are the most loving, helpful, wonderful staff you could ask for. James is amazing along with so many others! Highly recommend this place and all the care they give. Thank you to all the staff and feel very blessed!

I want to select no zeros. I was hired by the Director at Cojir of South Bay to create a large…read more6'x4' live oil painting during their grand opening event. The agreement, scope, and pricing were clearly discussed and approved in advance. Unfortunately, before final payment was completed, the Director who hired me was let go. Since then, new management has refused to honor the original agreement in full. Despite providing documentation, proof of approval, and fulfillment of the work exactly as requested, I was only partially paid and am still owed $1,400. It's disappointing to complete a high-level, time-intensive project in good faith--especially for a major event--and then have a company refuse to take responsibility for the commitments made by their own leadership. This isn't just about payment--it's about integrity. Vendors should be able to trust that businesses will honor their agreements, regardless of internal staffing changes. I would strongly caution other artists and vendors to ensure full payment upfront before working with this organization.

The food is delicious, it's like being at a real restaurant. The building facilities are all brand…read morenew (writing this in 2025). This stuff you can see for yourself if you visit but I wanted to comment on the staff. All the staff at Cogir have been geniunely fantastic but I wanted to give a mention to Priscila Sellers. My mom was just starting the process of moving in and we hadn't even signed the paperwork, when she ended up falling and going to the hospital. Due to the situation, she was released directly to Cogir. Priscila was really a rockstar, everything was taken care of. She busted her butt to get movers the next day, elevated care taking that night, and even arranged for my mom to stay in a guest suite while we worked on moving her stuff. I'm sure she was doing other stuff I'm not even aware of. She is really hard working and very good at her job. Thank you to everyone at Cogir! I feel my mom is in good hands.

Nothing can prepare you for dealing with a loved one whose memory is fading. The toll it takes is…read moreimmeasurable. Choosing a place safer than home is difficult. Life gets a little easier knowing your loved one is safe at Silverado Memory Care. From housekeepers to management, everyone handles everything with skill and compassion. Sometimes, as a family member, that's what you need most. Silverado staff work tirelessly to ensure residents have what they need. While no place is perfect, Silverado strives for it. It is the next best thing to home for someone needing memory care. They allow me to be more of a daughter again, and for that, I am profoundly grateful.

I cannot say enough good things about Silverado and their staff. Staff are amazing. Truly. They…read morehave helped me navigate this stressful situation of moving my dad into a facility and dealing with new behaviors I've never had to deal with before. They've kept me informed every step of the way. The facility itself is gorgeous and feels homey. Not a depressing thing about it. Everything is bright and happy feeling. The food is fantastic, cooked fresh every day by a professionally trained chef. Tons of activities every day to keep residents active, brains going, and bodies healthy. I really am so glad I found this place. I would recommend this place to anyone any time.

Worst food. Avoid the weekend chefs, inedible sandwiches. Watch the bad female residents: sitting…read morein the big tv and big room, one is violent, scratching residents' hands by nails and stealing money. Homeless people sleep by the building at night. Security is a joke. Years of neglected gardening. The two laundry rooms were very filthy. Good: meds, activity. Very nice rooms.

I came with my mom for a tour of the facility. This is a beautiful facility overlooking the…read morePacific Ocean. It's clean and the staff are friendly and pleasant. Linda, the Administrator, was patient and answered all of our questions. This facility is at the top of our list!

Our father spent several months in an Emerald Isle assisted living home and he had a very positive…read moreexperience. We toured all of them (all located in RPV) and every home was clean and comfortable for the residents. Our family feels fortunate that there was an opening available when our Dad needed a residency like this. The Emerald Isle caregivers are kind and professional. A lot of attention is focused on nutritious and tasty food and regular interaction with the residents. The Administrator for the facility, Jessica, spends as much time as necessary to make sure the resident and the family is pleased with the experience. As such, our family highly recommends the assisted living homes operated by Emerald Isle.

In 2018, my aunt, 93 years of age, was diagnosed with end stage dementia,…read moreafter overcoming sepsis requiring long hospitalization and rehab. Additionally she had diabetes and it required her to have daily injections of insulin, normally 3 times a day. I was my aunt's trustee and as I lived 500 miles away, and as she had no relatives locally she could rely upon, I looked for a residential home where she might get steady, reliable care. Yes, I spoke with the owner of the Emerald Isle homes and her assistant. My Aunt's needs were made very clear to them,including the needed insulin shots. Additionally, they received a current medial report on my Aunt. Regardless, after placing my Aunt , the owner refused to give required insulin shots to my Aunt. My 92 year old Aunt, who had been on daily doses of insulin for 30 years , was suddenly deprived of insulin. After 2 or 3 days, without insulin, I got a call from Hospice that they were going to give my Aunt the needed shots but that I had to find another home for her that would give the shots. So I did, and moved my Aunt out of that place within the same week. My Aunt never recovered from that blow to her system and she died at the new ( second) home within a week. I am of the firm opinion that the lack of insulin facilitated my Aunt's death. That owner was absolutely heartless to take my Aunt in and then refuse to give her insulin. There is no way I would have put my Aunt in that home,if I had known they were not going to give her the necessary insulin.