Under the present, astute, savvy, thoughtful direction of Linda Hiles, Executive Director, Spring…read moreSenior Assisted Living has been transformed into a senior home that is far more pleasant with better coördinated, integrated services than before her arrival where directors came and left like a game of musical chairs. Due to declining health of a relative, I have had more interaction with the staff and found them to be responsive, caring, empathetic, friendly. Sometimes the cleaning staff does unwittingly throw away esoteric, specialty food given by friends & relatives to my resident relative since the staff is not sure of its shelf lIfe, but the complaint by my relative's earlier claims of missing personal items possibly by staff members now seem to be unsubstantiated. Overall, Spring presently is a desirable assisted living home. The residents are from middle class backgrounds so there is an air of civility and dignity. The facilities are clean with a comfortable "living room" for residents to gather for directed activities & occasional entertainment. My past review and others' reviews were not as complimentary, but under Linda Hiles and the amenable staff, I feel Spring would be good to look into for an assisted living situation. For pictures of Spring, refer to my previous review below.

Very caring staff clean facility seem like a very homey environment and quality of care is a five…read moreout of five. Had my aunt in this facility for several months and the staff is very good with supporting her and encouraging her. She is widowed, elderly and with chronic illness so keeping her hopes up can be a challenging itself, I appreciate the staff for their attentive services.

Had a family member staying here currently and it is a amazing facility. And the staff is really…read moregreat as well. One of the supervisors Ms. Arlene walker was really nice and kind and proffesional and made transition really easy, better than we could have imagined. You hear alot of horror stories about places like this but not here! I would recommend this facility to anyone looking for a safe place to leave there loved one without having a worry in the world. They are definitly in hood hands.

My dad has now been here for over a year now and I have to say he is living his best life. With…read morememory support lifestyle Director Joanne O'Connor running the program there, he has been the most active he has been in decades. The activities and programs keep them busy, entertained and learning. The consistent and constant daily activities are so vital in memory care that it provides such a peace of mind knowing he is involved and being cared for. He has a beautiful room and very comforting accommodations. Overall, we are very satisfied knowing he is in good hands, loved and supported.

The staff is not following my mom's hospice care directive, they are force feeding her and putting…read moreher in danger. The hospice agency and nurse has told the staff multiple times not to feed her and they keep violating the orders. I'm beyond mad and I'm going to report them and file a claim against them.

This review is based solely on our firsthand experience with the Cerise location of this care…read morefacility, where mom, who has Alzheimer's disease, was admitted in September 2024. Timeline of Events and Observations: September 2024: Mom was admitted to the Cerise facility. At the time of admission, she was ambulatory, verbally communicative, and able to feed herself independently. She was capable of walking to a nearby park, approximately one mile roundtrip, without assistance or incident. Two female caregivers were present at the time of admission. October-November 2024: Mom began experiencing incontinence. By November, the staff had changed, and a male house manager named Jun had assumed a supervisory role. During this time, there were no issues reported with bathing or showering. We were not notified of the staff change until after it was completed. December 2024: Jun requested an in-person meeting to recommend placing our mother on hospice care, citing difficulty with incontinence care. Following this meeting, I consulted our mother's mobile physician, who confirmed that she was not a candidate for hospice care. Based on that assessment, arrangements were made for more regular visits by the mobile doctor. January 2025: During a visit, I observed that our mother had a visible bruise near her eye. No prior notification of this injury was provided by the facility. When questioned, staff reported that the cause was "unknown." A photo of the bruise was reviewed by our mother's physician, who estimated that the injury appeared to be 3-4 days old at the time the photo was taken. This incident was reported to the LA County but the date of the ombudsman visit was scheduled for late March. February 2025: Staff continued to communicate their concerns about mom during her diaper changes. Additional medication was introduced to manage these concerns, reportedly at the recommendation of Jun and a caregiver named Sarita. The weekend caregiver, who had been present since September, stated that she did not have difficulty managing incontinence care and did not observe problematic behavior. Sarita noted that our mother had improved by the end of February. Jun reported that her behavior remained unchanged. March 2025: Following medication adjustments, our mother became bedbound for nearly a week. The prescribing physician reduced the medication dosage after it was observed to cause tremors and impact her mobility. During this period, she sustained a knee bruise, for which I was notified. She had difficulty walking and exhibited full-body tremors, which appeared to be related to the prescribed medication. Additional Observations: The decision to place mom in a board-and-care facility was based on the expectation of a more personalized and home-like care environment, with a higher caregiver-to-resident ratio. During unannounced visits, the house manager, Jun, was often not present and reportedly "running errands." Mom's hair was cut without prior notice or consent. The haircut appeared uneven and unprofessional. Mom was the second resident at the Cerise facility after the renovation. Another resident, the first resident, named Tracy, commented on negative interactions with the house manager. The contract with the facility contains an arbitration clause, limiting legal recourse and precluding civil litigation. Each facility is operated as a separate legal entity. While an activities calendar is provided, the observation is that activities were minimal. Aside from occasional participation in October and November, residents were typically indoors without outdoor access or structured engagement.

The Caring House is the best hospice residential home filled with comforting Staff and volunteers…read morewho care about the residents and families. Walk through the aromas of fresh baked treats and enjoy the gardens that bloom with sweetness. We experienced the thoughtful hospitality. They taught us how to provide the respectful and tender care throughout our Mother's life cycle. This peaceful and beautiful home was perfect for our family. Non-profit status makes this an exceptional hospice. Please donate to this truly beautiful home filled with Angel volunteers and Staff that mattered when we needed them most. Immaculate home and gardens were just extraordinary comforting.

They are truly a caring house. My dad was here during his final days and they took great care of…read morehim and everyone that came and visited him.

We lived in our own house in West Torrance since 1971. During the last two years we decided to tour…read moreassisted living facilities in our area and further south. We also were concerned that just taking tours with a sales person was misleading. We were aware that people were leaving one failed facility and going to another with the hope of better treatment. We felt uncertain about leaving our beautiful home and moving into this unknown world. We have been at Cogir of South Bay for just over a month. We are going no further. We are here to stay! We are both overjoyed with our decision. Each day brings us a dining room with our new friends. We all have learned to expect a tasty and attractive looking meal will be presented to us. In our past we only dined so well on special occasions at our favorite expensive restaurants. At dinner time I get my wine. Instead of sleeping in late and watching lots of TV, we attend the 9:30 AM exercise classes in the gym or outside alongside the pool. In addition, we now do our weekly exercises at 1:30 PM inside the heated pool when the sun is strongest. Today the pool water temperature was over 90oF and the air was 73oF. The pool exercises included music and aquatic hardware to enhance our experience. I love my daily swim. Thursdays, before dinner, there is always going to be a singer who performs alongside the bar and also comes up to each of us seated at our table. It already started. We enjoyed our drink from the bar, snacks from the side table, and a bouquet of flowers on our table. A resident took the microphone from the performer and did a few songs that he mastered during his singing lessons. Two couples got up and danced. One of the assistants working for Cogir took the microphone and sang Edith Piaf's famous song and sang it French. My hands were sore with all the applause. There is an exercise room loaded with weights and other typical hardware that I use, a game room where we learned how to play adult dominoes, and an arts and crafts room where my wife just painted a silk scarf under the supervision of a guest artist. And all that was in the past few days. We enjoy the trees, shrubbery and plants that surround every area. They were each planted at their full size. It is a pretty scene when we look down at the grounds from our balcony, day or night. When there is a breeze, it is even more enjoyable. We have a pantry, refrigerator, freezer, stove and microwave that we have not yet used. Why shop, cook and clean-up when your meals are prepared for you? I store my socks and underthings in the empty food pantry. We no longer have monthly TV, electricity, gas, and garbage pickup expenses. Since this place is brand new and all expenses are included, we don't worry about scheduled maintenance and surprise repair bills typical of our 50-year old home. Since I was an engineer I focused on the material parts of Cogir. What make this place run smoothly are the executive director and her staff. The Matre D' in the dining room makes each meal personal. WIth great satisfaction, Dr. Paul and Gretel Lieberman

My mother and stepfather have been here a little over one year now and so happy we made this choice…read morefor them! They are the most loving, helpful, wonderful staff you could ask for. James is amazing along with so many others! Highly recommend this place and all the care they give. Thank you to all the staff and feel very blessed!

My husband and I are in that moment where you are looking for the right place for your parents to…read moretransition to after caregiving for many years in your home. It's daunting. But I truly had a terrific experience with Jennifer and the staff. Someone gave me some advice about choosing a place. Look at the residents. Do they seem cared for, content. Essentially, what's their vibe. And the residents there seemed to having quite a good time. Ultimately, we have to move on from Peninsula Pointe because the distance from our home and they want us near. Their price point was also surprisingly lower than other places we've been to. I can't say enough about Jennifer. She made the experience pleasant and you really need that as you go through this process.

I recently toured over 10+ assisted living communities, searching for the right place for my…read moreparents. I didn't want to rush the decision and I was waiting for that feeling of certainty that we'd found the place. I'm so glad that Peninsula Point was on my list! From the start, Jennifer from the marketing department made the experience exceptional. She was warm, knowledgeable, and genuinely invested in helping us understand what life at Peninsula Point, and assisted living in general, would look like. Her kindness and transparency immediately put me at ease. I also had the chance to meet Julius, the Executive Director, and he was equally amazing. He took the time to answer all of my questions thoroughly and honestly, and even shared his personal cell number so I could reach out anytime as I navigated the process. That level of accessibility and care is rare, and it meant a lot to me. It feels great knowing that Peninsula Point is the right place for my parents, and the best part is, they feel the same way. We're all excited for their move-in date, and I feel confident knowing they'll be in such a supportive, well-run community. Highly recommend Peninsula Point to anyone searching for a truly exceptional assisted living facility!

Don't bring families here. RUN. They were under a investigation. They're short staff. Everyone…read moreleaves. Due to the management they have there. They don't know how to manage. VERY UNPROFESSIONAL. Yet, claim to be "professional". Corina also gossips with her caregivers as well. Plays the part really good. Always punishes the one who's doing the right thing. Toxic environment. The caregivers start problems in front of the residents. No respect, no boundaries, no structure. I use to feel bad for Corina cause the way they talk to her. Within time I started to see her true colors. Understandable why she gets treated the way she does. Heather sucks ass too. Corina and Heather follow eachother. Heather always tries to over rule Corina instead of working as a team. Don't recommend to no one.

Mom is in the assisted living care. They take care of her. Clean, organized with a caring staff…read more Price is affordable. Very happy with this facility.

My Mom stayed here for three weeks for skilled nursing and rehabilitation, and our family had a…read moregreat experience. The physical therapy and occupational therapy teams were excellent! They were knowledgeable, encouraging, and played a huge role in her recovery. The staff was kind, attentive, and genuinely cared about her well-being. We're very grateful for the quality care she received and would highly recommend this facility.

I can't thank Del Amo Gardens Care Center enough for the exceptional care my mom received during…read moreher stay. A heartfelt thank you to the Administrators, Director of Nursing (D.O.N.), the entire IDS team, and all of the staff for your compassion, professionalism, and dedication. Everyone treated my mom with kindness, respect, and genuine care, which meant so much to our family. We are truly grateful for everything you did. Highly recommend! Ryan & Angie Nobles