Although I can't comment on the quality of care, as I have only visited there twice-(once alone and again with my husband and son), we were so impressed with what we saw there, including meeting the owner, who actually lives on site. It is so beautiful and high-quality in what it offers in terms of restaurant options, beautiful gardens, lovely rooms with high ceilings, impeccable furnishings, and cleanliness. And the people are so attentive and kind that I'm assuming the care is excellent. Tiffany was kind enough to give us two full tours, and the second time sent me off with a sweet bottle of wine. In appearance and ambience, it compares to a five star hotel, which provides live music, art classes and a small library, to boot! If it does ever happen that one of us needs extended care, this place would be our top choice. read more

My wife and I have been living at the Kensington-Redondo for three years now, and its services and loving care for residents continue to impress me. My wife lives in the second-floor Haven - advanced Alzheimer's - community. We have yet to meet a staff member who is not competent and courteous and caring. My wife has reached the point where she has become wheelchair bound. The staff quickly assembled the chair I bought for her. There were difficulties in doing so, but they persisted instead of letting responsibility fall back on me. I greatly appreciate what they did. I am not the least bit mechanically inclined; I have trouble setting my watch. More importantly, they trained her in wheelchair use and safety, always patient, encouraging, and friendly. In my own case, I was recently informed that a room will become available in early April that will be substantially less expensive than the one I now occupy, and I will move into it then. My point is that the Kensington realizes how expensive memory care and assisted living can be and strives to ease the financial burden on its residents whenever the opportunity presents itself. I am also compelled to mention the first-class medical monitoring and care that followed my return to the Kensington after two weeks in the hospital recovering from colon cancer surgery. The Kensington's quality is self-evident. I regularly meet new residents whose families had originally placed them in a different local facility and then later decided to move them here. If you have a loved one who needs residential care, I cannot strongly enough recommend the Kensington. Gary Hartzell read more

The end of one year & the beginning of the next is always a time for reflection & evaluation. The most difficult decision I ever had to make was where to find residential care for my wife as she descended into Alzheimer's. After extensive research, investigation, visitation, and evaluation, I decided that the Kensington Redondo was far & away the best local choice. I moved her into the K in August 23, and have never looked back. In March 2025 I was struck with colon cancer. My children arranged for me to move into the K when the hospital discharged me, a great idea. I am in the ground-floor assisted living community; my wife is only a one-minute elevator ride to the second floor away, so I can spend time with her daily. The care we both receive, though vastly different in content, is rooted in the institution-wide loving thoughtfulness that pervades the environment. If your loved one is rapidly moving beyond your ability to care for him or her at home, I'd encourage you to check out the Kensington, along with 6 or 8 other South Bay memory care residences. I'm confident that your judgment will parallel mine. read more

My mother and father moved into the Kensington recently after living at New Horizons in Torrance for close to ten years. Both are in their 90's and, as you can imagine, moves like these aren't easy. After many years of preparing for the day they would require assisted living, I chose The Kensington. I did a few years' worth of research and ultimately it was very clear to me that The Kensington has no real competition. Moving in couldn't have been easier and the staff went out of their way to be incredibly helpful. Once in, the real test was whether The Kensington was all it had been hyped up to be. This is where I get a little choked up. Robert May's staff at The Kensington might be the finest group of people I have ever met. In the few months that my mother and father have lived there, I've met dozens of staffers and every one of them are filled with an energy that is equal parts love, compassion, hardworking, and authenticity. It's very clear that the training provided to the Kensington staff is top shelf and you find it in everything they do. I would love to share the names of the individuals who have had such a positive impact on my parents' happiness, but there are too many to mention here. The Kensington has roughly 120 residents with a staff of more than 180. That should tell you a lot about the attention the residents receive from the staff. In my opinion, the staff is everything. In addition to those who provide the day to day caretaking of the Kensington residents, there are staff nurses who do blood work, x-rays, and administer meds. Additionally, optometry and podiatry services are included, with insurance and/or Medicare often covering the cost. There is a beauty salon for hair and nails, a movie room with a new film each day, a TV/Library gathering room with large screen TV and incredibly well-curated live entertainment at 4:00 p.m. each day before dinner. The grounds at the Kensington are more than well-manicured and nicely appointed. The entire compound is spotless and there is always someone attending to something to keep it that way. The art on the wall celebrates The South Bay and the garden area is equal parts Huntington Library and Beverly Hills Hotel. When you mention The Kensington to people who are familiar with the home, you get a positive response every time. When discussing assisted living, the cost is commonly brought up as an obstacle. I did the math, I crunched the numbers and I read the reviews. I spoke to many people whose parents have transitioned to other local assisted living homes and I took copious notes. In the end, I found The Kensington to be very fairly priced, especially for what is provided. In all fairness, it is probably less expensive in consideration of all of the amenities. I can't help but mention again how fantastic the Kensington staff is. When you entrust the care of your elderly parents to someone else, it creates a lot of anxiety and second guessing. Realistically, who would treat your parents as well as you think they deserve to be treated. I can attest that The Kensington treats my parents like gold and the positive impact this has had on my parents and me is overwhelming. I would like to thank Robert May for putting together a team that has created such a wonderful place for my parents to live and call their "home". If you love your parents, give them the gift of The Kensington. read more

Kensington is a first-class, stunning looking place with top-notch amenities just a short walk from the beach, stores and restaurants in Redondo Beach!!! How good is it? Well, when my 23 year-old, baseball playing nephew saw it and he said "I want to move in!!" Kensington is a "story of love" because in Oct/Nov 2019 my sister and I made plans to move my dad in, (who was in the hospital and expected to get out first week in Jan 2020). With the caring help of Alexandra, we were able to get a great room for dad, furnished it with his things, pictures and his other person items. The place looked so warm, inviting and perfect for my dad. The Kensington staff help us beyond belief on all levels. They are like family, genuine and super nice. They even had my dads name on the door for when he arrived!! Sadly, the week my dad was to leave the hospital and move in, he took a major turn for the worse , went in the hospital on Christmas Eve and passed away on New Years Day Jan 1st 2020. It took the entire family by surprise needless to say. This review is not to make anyone reading it feel "bummed" but rather, just the opposite. First, the surprise passing of a loved one is something that can happen to anyone at anytime so even your best intentioned plans many not be what God has in mind! Second, under these trying circumstances, the Kensington team was understanding, loving and caring and they went far beyond the call of duty. Keep-in-mind, they are after, all a business with expenses like staff and they just lost a paying customer, yet they were so exceptional in every way imaginable! They helped us so much during this trying time that I wanted to make sure that if you or a family member is thinking about a place to "retire" to, I would absolutely go here, no question about it! Yes, the faculty is great, trust me but even more important is real sincerity of those working there and their goal to do what right for the "residence" and their families! Thank you Kensington with my heart-felt love and blessing to you and team for everything including the surprise flowers and a vase that showed up at my house! My family and I wish you all the best! Hugs Mark read more

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Many thanks to Kensington Senior Living staff for extending the days of my father and making him healthier than he was before he came to reside at the beautiful facility. Being close to the beach, where he surfed as a young man, was so important to him! He was able to walk to view the ocean and that was a boon to him and to me. He enjoyed good food, excellent healthcare, a great social life, and lots of activities. I can highly recommend Kensington. read more

We moved both our parents into The Kensington Redondo Beach about two weeks after they opened - July 2019. They had been living in a retirement community that had limited assistance and we had been relying on private caregivers 24/7 as they were over an hour away. My father's dementia had really progressed and my mother's health was declining, so they originally moved into neighboring rooms in Connections (memory care) in order to keep them together. Because Dad's dementia is so far along, they felt he was best suited for Haven (higher level memory care) which created concerns on our end that they woudn't see each other. The staff is so lovely - really caring about the residents, not just caring for them. They made sure Mom & Dad ate together, saw each other and spent time watching TV after dinner. We lost my Mom in March of 2020 and we were so worried about Dad being lonely - especially during lockdown. Well, The Kensington has been such a blessing to us - especially during this time. The caregivers have taken such good care of him - he's laughing and painting and, most importantly - he is happy. When we couldn't see him due to the strictest COVID guidelines we FaceTimed and the staff shared pictures multiple times a week on Slack so we could stay connected. Once things opened up, courtyard visits were made available and the time we get to spend outside with Dad is amazing (the food is pretty good too)! I don't know what we would have done without the care of The Kensington - we had looked at other places in the area, but really - nothing compares to the grounds, food and caregiver ratio. Dad's traveling PA comes from the VA and says the care he is receiving at The Kensington is unparalleled. They even made packing and moving Mom's stuff easy when the time came to do it. I couldn't be more pleased and thankful to the staff and their big hearts and sweet souls. They allow us to sleep well at night knowing our Dad is in good hands and our Mom was well cared for. read more

Prior to Kensington our Mom was in a facility that did not care for her well. In September our Mom moved to The Kensington, and entered the Haven community. We were skeptical because of our last situation, but at every turn Kensington has met and exceeded our expectations. The staff are so kind and attentive. They, even during COVID lockdowns, do all they can to keep the residents involved in activities, and connected to their families. All of the care and medical staff maintain good communication with our family, and are willing to address any questions or concerns we have. As a family we feel cared for and confident in the outstanding care our Mom is receiving at The Kensington. read more

WARNING!! Do not bring your loved one to this facility!! The staff is VERY RUDE, unprofessional, mean, and clueless, especially Alexandra, and Noel!! Alexandra was very rude and hung up in my face, when I had questions about Kensington, she acted as though I was interrupting her. And Noel gave me one word answers, as if she didn't want to talk. At first I thought she had a language barrier, and couldn't understand english. If they treat potential customers like this, I could imagine, how they treat their patients, very abusive!! I will be contacting the Better Business Bearu in regards to the unprofessionalism in which I received!! VERY BAD!! read more

I searched for several months and visited a several facilities, before moving my sister into the Kensington 7 months ago. I have been extremely pleased with the facility. The staff is always so nice and pleasant, you can tell they all love what they do. They go above and beyond and have so much patience. The staff, manager and nurses contact me on a regular basis and keep my updated on how she is doing. My sister is only 71 and has dementia and I was so guilt ridden about placing her in a home. I was very fortunate that she has never asked why is she there or when is she going home. But I am very happy to say she is always smiling and enjoys all the staff. Unfortunately, a little over 2 months ago, the Kensington was affected by the corona virus, as so many senior living facilities have been. They have been great about keeping us updated and are doing their best in keeping things under control. Some staff even moved in there for a few months to help with the spread. I would highly recommend the Kensington to anyone considering a place for their loved one. read more

Mom moved in late last year 2019 and The K has been a blessing and a wonderful place for her to land. Besides the activities, the attentive care, and the food is delicious and very healthy...yes perfect read more

The past six months have been so difficult with a loved one in an assisted living facility. I am so very grateful that we chose the Kensington. They have been absolutely amazing in keeping us informed and taking great care of my brother. It was always comforting knowing that he was being taken care of by such a wonderful and caring staff. It has been a godsend for our family. It's a beautiful facility, but more importantly, amazing care. read more

There are not enough words to describe how amazing The Kensington is. My friend, who is like a second mom to me, moved here after being in a few other facilities. Truly, no other Alzheimer's/senior care facility can compare. The staff to resident ratio is unmatched, and you really feel the love that the staff has for each of the residents. During these scary and unpredictable times, the one thing I can be sure of is that my mom is well cared for. When my family and I first decided to move my mom here, we were blown away with warm reception we received. This impression was not fleeting; the staff continuously makes us feel like we are, in a way, home. They're always welcoming, inviting, and encouraging us to come to the facility's events so that we can partake in the fun and love that makes The Kensington what it is. The staff is also incredibly accommodating when I wish to celebrate special events with my mom. They graciously helped plan a small get-together for my mom and her friends and even made them their own special meal. The most beautiful thing about The Kensington is that they strive to make sure that your loved ones are able to live with the quality they deserve. As my mom has Alzheimer's, our time together may be short, but The Kensington is dedicated to making sure that the time we have left is filled with joy and love. Thank you, Kensington staff. We are truly blessed to be part of the Kengsination. read more

Moved mom here in August 2019. It has been a God-send. Once she saw how beautiful the place is and how kind everyone is, she actually was looking forward to moving in. If you knew our mother you'd understand what a feat that is. She really enjoys it there. So many things to do every day that she can enjoy. We were afraid mom wouldn't want to socialize but she has made several friends that she goes to breakfast, lunch and dinner with at the restaurant. We stop by and enjoy a meal with her once in a while and the food is really good! The restaurant is open all day and you order off of a menu. There are classes offered, like crafts, exercise, how to use a cellphone and much more. They have happy hour every day with live entertainment from 4:00-5:00, which mom attends almost daily. The Kensington is like living in a beautiful resort. There is a salon upstairs if the ladies want their hair done, a manicure or a pedicure. There's a movie room with fresh popcorn stand, a craft room, a lounge with TV, outdoor fireplace and so much more. The staff are very professional and kind and will assist with anything needed. She absolutely loves them. We could not have found a better place for our mother anywhere! She is happy and that makes us happy to see her smiling and know that she is getting the best care. It's such a relief to know that all she has to do is push a button and someone is at her door in a matter of minutes. Maria Shriver came here to discuss Alzheimer's and it was wonderful to hear what she and others had to say. All in all moving mom from her home has been an adjustment of course but it could not have been a better transition anywhere else. Thanks to all for being so kind and attentive. read more

Mom moved into Kensington about a week after they opened. It was the best thing I could have done for her. She has been suffering from Dementia for a few years and her previous facility although good was not even close to the same care she received at Kensington. The staff is what makes any facility special and she responded immediately to the extra care she received. Everyone treated mom with such great respect and kindness and it offered me great piece of mind. I lost mom in early April but I know she had the best care possible the 8 months she was with the Kensington family!! read more