Drove 4 hours after being told the vehicle was in great shape. Had a hole in the drivers carpet,…read morepainted over the rusty frame, dents all over the vehicle. Vehicle also had a butchered exhaust that was leaking and a busted intake. Then tried to keep my deposit after saying that if I ended up not buying they'd refund me. THEN proceeded to block me on facebook so they wouldn't get a bad review

Terrible experience! Spoke to the guy through messages agreed on a price and a meeting time at the…read moredealership. Drove 1.5 hours 1 way . Showed up at agreed time nobody around at all. Found the vehicle that was in terrible disrepair . Salesman never showed up could not be reached by message as if blocked, but vehicle was marked no longer available.

I first went to H&L Motors at the recommendation of a friend. She always has a good experience…read morehere, so I decided to give them a try. I have taken my vehicles here for repair and maintenance ever since, and I intend to keep doing so as needed. The staff is friendly and they explain the repairs needed. They do their best to source parts at a reasonable price. They also stand behind their work. Based on my positive experiences there, I recommend H&L Motors!

From the owner: Products Used Vehicles, New Vehicles, Batteries, Windshield…read moreWipers, Brakes, Rotors, Tires, 4x4s Services AC Repair, Alignments, Automobile Scanning Services, Battery Replacement, Brake Inspections, Brake Services, Differential Services, Engine Repair, Heating Repair, Oil Changes, Scheduled Maintenance, Tire Rotations, Tire Services, Transmission Services, Vehicle Diagnostics, Vehicle Rentals, Wiring Repairs Brands Chevrolet, Toyota, GMC, Honda, Hyundai, Jeep, Kia, Lexus, Nissan, Subaru

I am writing a review here, because I already left a google review a year ago and they won't allow…read moreme to write a second. :) I would highly recommend buying a vehicle from R&B, specifically Branden. He helped me purchase my 2016 Ford Escape over a year ago, even with a fixed and tight budget. We bought our second vehicle from him last week, a 2015 Chrysler 200. The Chrysler we purchased off the budget lot, yet they still did an inspection on it, detailed it and replaced all 4 tires for us. I truly believe Branden wouldn't sell you a "bad" vehicle and that all the employees take pride in what they do.

I can't give it a zero star it I would. my daughter and son-in-law purchased a truck from this…read morepiece of crap company. As soon as they got home, they had a problem first week. went back to the garage a blown head gasket. Supposedly it was fixed they brought it back home still had problems with it. It went back to the dealership so the service department could work on it. They've had it for five weeks plus and it still isn't fixed. When they picked it up, it died again and they had to call them to come and look at the truck. It's sitting in a parking lot and still won't run because R&B wanted to tow it back so they could work on it yet again. When they mentioned a lemon law, R&B said they would do what they could to fix the truck, but they didn't know if they could get them out of the loan even though R&B has had it at their establishment more than they've had it at their own . Then they offered to trade but they couldn't guarantee they would get out of the truck what they had to pay for it when they sold them this lemon. These people are dishonest and you should never buy a vehicle from them.

I had the same title issue and you can't call or go to the website to speak to anyone. So the…read morefinance company withdrew the loan because I can't get a plate for the vehicle. I just got a call that someone from Lucky 7 called them saying I wanted to change my mind and keep the vehicle which is a lie because I haven't been able to speak to anyone at the company since the 26th. The phone goes directly to a busy signal the moment you call. Including myself I have heard of 3 other people having the same issues where lucky 7 is claiming the title was"lost" in the mail. I spoke to a person at the BMV and they said that there is no reason for the paperwork to go anywhere else for the registration

Warsaw location-…read more Customer service and honesty is basically non-existent. Would never recommend or go to this place again.

The worst experience I have ever had with any customer based business. Bought a 2013 Ford Escape…read moreTitanium. 10 days later Check Engine comes on. I call them. They say it's a two week wait for their service shop to look at it. Even though I paid $2400 for a warranty to cover everything. Two days later the car has a catastrophic engine failure. I have to tow it twice to get it to them. They literally take some parts off and put them back on and reset the Check Engine and tell me it's fixed. Two miles down the road I get gas. It takes 11 tries to start it. Two days later Check Engine is back on. I take it in that Monday. They give me a crappy loaner and not a rental car as my warranty garauntees. Wed they say it's fixed again. This time it doesn't make it 3 miles and has another engine failure. So, that's three tows in five weeks for a new car. They call me back after two days (again they gave me the same crappy loaner and this time it's on empty when I get it) and say Ford recalled this model and year for this exact problem. So, now Ford has it. I was told it would be done by Tues April 7, 2015. It is now Thurs. They have made no contact with me. I went in and met with the manager and he could not have been less empathetic. All excuses and it's not our fault. Never said he was sorry my family and I were stranded in the worst part of Fort Wayne at night for two hours waiting on the first tow. Not sorry that he has not honored the warranty in the least. Not sorry the second time it went dead I was stuck in rush hour traffic. He honestly could care less. He has my money so why should he care huh? They love to talk about how they are members of the Chamber and BBB and sponsor little league. So, that makes you a decent human being? No, it doesn't. You have dozens of places you can go. Avoid this one. Great during the signing process and terrible on the back end.

Bought a nice looking chevy, drove it home, next morning seen alot of oil spots on the drive way…read moretook it to the shop found out the oil was coming from the timing cover gasket . Jay said it didn't leak. When he drove it home many times. My wife asked about the oil under the truck and was told it was from a different vehicle. So within 1 mile from furthmiller it all of a sudden it start leaking (right) 620.00 to fix furthmiller did pay 300.00 of the bill. So beware check the vehicle over well. I would advise to have it looked at by a qualified mechanic before purchase. I regret not doing that.

BUYERS BEWARE!!!!! We purchased a car after our son's car was totaled by a drunk driver. We were…read morehoping for a reliable car for a college student. 3 days after we purchased the car, it began stalling out. We took it for an inspection and found there was nearly $1000 worth of repairs for a car we paid $3200 for. We tried to work with the dealership to replace the very basic repairs and they refused. I would caution anyone who does business here to be careful! They are NOT honest and we will NEVER purchase from them again. We want a dealership with INTEGRITY that doesn't take advantage of kids just trying to have a reliable car to get to school. SO disappointed.

I wrote a review of McCormick Motors in 2019. These people helped us once again! We were in the…read morearea on vacation (again) and had the two back wheels on the car develop cracks. This, of course, happened over a holiday weekend. Husband called them the Friday before the long weekend. They told him to come early Tuesday morning, when they were open again, and they would help him. Husband went in and they ordered the wheels we needed and said they would be there the next day, and they were! We took the car in and they installed the new wheels. When I had said that we would wait for the new wheels to be put on, the service manager said no, that they were going to take their time with the installation to ensure the car was safe. When they called us to pick up the car, they asked if we wanted to take pictures of the cracks, which we did. When we got there, they took us out to the service area and pulled the wheels out of the boxes (that the new wheels had been in) and let us take pictures so we could send them on the the manufacturer. The cracks were in the same spots on both wheels, so it wasn't a matter of hitting potholes. McCormick Motors will treat you as if you are their only customer. They are amazing!!!!

Always great reliable and affordable service work. Even got the best price on tires here in the…read morepast, easily beating out the tire discounters. Jim and his team are top notch.

I just bought a car from West Point Auto and I want to say it was the easiest process I have ever…read moregone through with buying a car. There was no pressure to buy just answers to questions I had. Before I bought the car there were a couple of concerns I had and they were fixed immediately. My husband had had a stroke and was not able to be a part of the process. We had been to several other used car dealerships that tried to take advantage of the fact that it was my first time buying a car on my own but Jason took his time and let me go at my own pace. We love our new car and after checking around we appreciated the very fair price . I would recommend them to everyone looking for a used car!

If I could give a negative rating if I would. West Point Auto Sales. Buyer beware. My son purchased…read morea 2017 Ford Escape for 13000 dollars with a Level 3 warranty that cost an additional 2600 dollars. 8 months later the car had to be towed to the dealership for the entire dashboard being lit up in red telling him to turn the car off immediately. It was a coolant sensor which cost $466.00 to repair with the additional extended warranty, so he paid it. A month later the check engine light came on again so he bought a code scanner and found out it was a misfire in cylinder 1 so he took it back to their service department to be fixed but the service rep listened to the engine running and told him it could be the spark plug and the coil pack. He told him it would cost a lot more for West Point to fix it and it would be cheaper to fix himself. So he did. A month later the check engine light came on again. He finally had to take it in to their service department to look at because the car would not accelerate on the highway. They told us it would be 2 weeks before they could even look at it, so he left it hoping they would look at it sooner if someone cancelled. Surprise. We had to call them after 3 weeks to find out what was wrong with the car. My son was told the head gasket was a bust and it would be too much time to repair and they couldn't get parts for 2 months. The best option was to replace it with a used engine that had 78,000 miles on it for 7100 dollars. They handed me an invoice for 10,644 dollars in order to repair the car, but said that wasn't the cost! We confronted Jason about selling stripped down warranties where important boxes on page 4 were not checked and he said that would have been a surcharge. We never even saw those boxes at the time of sale nor did we have the surcharge option. I asked the service department to produce denial paperwork for the repairs and I asked the warranty company to produce denial paperwork. I still haven't gotten it and that was more than 2 weeks ago. In a nut shell, they sold us a car they knew had these issues because there is literally a class action law suit brought against Ford for this very problem and probably used a sealant like KSeal to hide the problem for a while, sold us a stripped down DOWC (which stands for dealer owned warranty company) and then basically told us there was nothing they could do about it and pretty much they didn't care. In addition their service department guy wanted to assault my fiancé in the parking lot and then called the police on us. The Better Business Bureau has been contacted and a complaint has been filed along with a complaint to the Michigan department of the Attorney General. If you have gotten to this point, you can contact me at kapage1970@yahoo.com and I will be happy to pass along any information in regards to what I have found out about the warranties and their shady business practices.

The best place to purchase a late model vehicle. The service dept. is capable of maintaining your…read morevehicle to keep it performing properly.

From the owner: Providing excellent customer service for over 75 years. Being the oldest business in Blackford…read moreCounty, we pride ourselves with our reputation of honesty, fair prices and treating our customers with the respect they deserve.