I love this family owned place because they treat you like family. Super friendly, very…read moreknowledgeable, and reasonable prices. I'm so glad I found them when I moved to the area because now I know I can always count on them.

So our 2017 Jeep GC overheated 2 days ago(05/14/26). I found Auto Fix online, and contacted them…read moreimmediately. Made arrangements to bring it in the following day. Did that. Explained my situation and was told it could be done right away. Got an estimate of over $700, and even though I knew that was a bit on the high side for the job, I agreed to have it done. Not even 2 hours later, I got a call from them, that the job was done. $60 for a gallon of coolant/antifreeze, and I had just paid $25 for a gallon of recommended coolant. Of which, one gallon in, one gallon out. that's when I figured it was more than likely the waterpump. And, for the sake of an hour and a half, I got charged $240 for labor. At just over 2 hours worth of labor, how much are they charging for it? Seems like $120-$150/hour. And for a job that barely took an hour and a half, Hmmm!! Anyway, happy that they got my vehicle in immediately, but not happy with their pricing. 20 years ago, I could have done this job myself for well less than 1/2 of that. But considering I'm now in my 60's, just don't have what it takes(tools, facility, or physical condition to do it anymore. Never again. Tired of being legally robbed.

Few weeks ago, my car was on the fritz. The alarm kept going off, the sensors were all over the…read moreplace and I didn't need to have my alarm going off every 20 minutes. Dealerships were unavailable for an appointment and Firestone came through at the last moment when we called. We brought Herbie in, they took a look and advised that the key fobs are the issue and they most likely needed to be replaced. The manager was extremely professional and took care of us without charging us for their time. We were not expecting to not be charged because to me, time is money, and we were very appreciative for their help at the last minute on a Friday afternoon. We've always popped into this location for inspections and minor repairs and always had the best service. Thank you so much.

Brake job; front. vehicle at 71000 miles. Never an issue; just replaced because of pads low, (level…read more4). Ok so they said caliper piston was 'sticking', ok replace them. Then showed a photo of a dipstick showing 1 qt low on oil. Recommended change oil, however last oil change was 1200 miles ago. Got home; checked oil, oil is fine. Next 'replace brake fluid'; checked fluid in reservoir after 'service'; dirty fluid. I did well with tires plus in Florida; but these guys in Queensbury are into nickel and dimeing; if not bait and switching their customers. Prior, the same store; I asked for a transmission filter change. Quoted a price, and had the audacity to charge extra for new transmission fluid... I spent a lotta money with Firestone in the past and they were very honest people. These guys in Queensbury are to be avoided in my experienced opinion.

very very bad experience took our truck for a window repair they claimed it was fixed cost us…read more258.00 it lasted 3 days and same problem then they wanted to charge us again if we wanted it fixed ..took it elsewhere brought in our car for an oil change and an issue with tire pressure gauge cost us 68.00 and the tire light is still on we tried calling Chris and every time we call he is on a test run they know they scammed us and are now dodging our calls

Chris is Very good. He stands behind His work. His mechanics are also good. He does it right…read more Prices are very reasonable.

At one time I would have left a 5 start. Not any longer. Last time I was there they messed up so…read morebad I had to have it finished else where. When you charge $120 per hour and tell me. "no, sorry we can not check your spare tire air pressure. because that is how we keep costs down. We are done! (You would think for the one minuet it would take they would).. Never again will we bay a car or have any work done here!

If you want your vehicle properly maintained then go here. They are kind, upfront, and offer…read moremilitary discount. They did a tranny service for my 2016 GLC300 the next day! Talk about customer service. I had to drive to Maine in two days so they accommodated me! Thank you so much for that. They also got the parts from the dealership and got me fair pricing and quick service! Dropped it off and walked to DD and had coffee and a bagel while I waited. This is my go to spot for all my vehicles every fall when I'm up in the Lake George area. Integrity and quality is what carriage is all about. Please go here for any mechanical needs and if you are looking for a new car!

Great mechanic and extremely honest! treats his customers with utmost respect and caring.read more

I called for a quote on work to be done . He gave me a date to have the work done. When I showed up…read moreon that date. The shop was closed. I called I texted I reached out through the Google messaging service. I finally received a message saying he would be there soon. .I asked to be massaged when he was in. I haven't heard from him since

I went there last week for new tires. I called first for a quote and based on the quote I decided…read moreto get the tires. They brought my car into the back and 20 minutes later they told me they didn't have the tires I was quoted and the new tires were going to cost me over a hundred dollars more. I also got an alignment. Well now my car is pulling to the right. I never had this problem before. I'm sorry I went there, felt like they were just trying to make an extra buck. Stay away

Very knowledgeable. If you want your car fixed the first time correctly this is the place to go…read more Great staff and you don't have to worry about getting your car back greasy this is a very clean shop.

Jim fixed some rust and paintwork on my 01 gmc yukon. He did a great job and my truck looks brand…read morenew. He replaced the hood, painted it, and had it done within a week. Almost a year later it still looks brand new. Would reccomend!

I paid $1000 cash to have three rust spots repaired on my Durango. And now, less than a month later…read morethere are bubbles in the paint. I was informed by the owner that "the repair wont last" but c'mon! $1000 for a repair that is already failing?

The staff was incredibly helpful from the first phone call to actually showing up in person. Did…read moreexactly what we requested. Fair priced. Would diffidently recommend this location.

2012 Tundra...I spent 1400. on a new exhaust system that rusted off in 1 1/2 years. Had new brakes…read more(I paid for the upgraded brakes too) put on, and then soon noticed the pedal would go right to the floor. I actually had to pump the brakes to build pressure back. They did suspension work, and then all the warning lights came on, and they said I needed new wheel sensors...I don't know if it's common practice but they get commission on everything they can sell you.