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    The Cat Concierge

    5.0 (4 reviews)

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    2 years ago

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    2 years ago

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    2 years ago

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    Sitter4Paws - Sitter4Paws.com

    Sitter4Paws

    (145 reviews)

    Tl;dr: Do not use this company if you have a pet with medical issues that needs medication. Hit or…read moremiss with individual sitters and you have no choice or control over who they send over. I will never use them again after my TERRIBLE experience. Initially used this service for a short business trip with success so tried again for a longer trip to see family between Christmas and NYE. The company sent a sitter I had never met who incorrectly used the pill injector on my sick, elderly cat and forced her to swallow the over inch-long applicator tip. Resulted in $3,000 emergency vet surgery to remove that I had to manage from out of town. So deeply stressful for me but mainly my poor elderly asthmatic cat!! They handled it but SO unnecessary and only happened bc of their bizarre business model where they pick whichever of their employees are available, not someone who knows your house/pet. So if you get one who knows what they're doing you don't necessarily get them again - it's totally random from the customer's perspective. Instead of enjoying my family I had to spend the time managing the emergency they created from afar, stressed and fuming that I trusted this company to send someone competent to care for my sweet older cat. After the first disastrous pill delivery issue they sent the **same person** again a day later who clearly doesn't know how to give a cat medication and she, again, incorrectly gave my cat her medication!!! My cat gets ill if she misses just one day, the medication is a high-dose steroid for her asthma. The employee did not know how to give her the pill, but still marked the medication as administered on their form (I only figured out it didn't happen when I read the notes) and instead of giving her the pill rubbed it on her gums -?!? I am FURIOUS for my poor cat and at the incompetence of this employee they continue to use, along with the management that assured me they know how to give cats medication and yet still sent this individual out after it was proved that they cannot give a cat medication effectively. The other employees seemed to be ok but I had no choice over who they sent over, meaning every visit was a gamble. If you need anything beyond the most basic service, avoid avoid avoid!!!

    This review update is loooong overdue. We've been customers of Sitters4Paws for over 6 years now…read moreand they're just fantastic!! The sitters care for our fur babies so lovingly - we always travel with such peace of mind knowing our boys are looked after so well. They have an app now which makes communication even easier - they send emails/messages and many photos with every visit. The sitters follow any instructions very well - we used to have an elderly cat that needed medications and they took care of it no problems! Making reservations for visits in their app is so easy and they approve them very quickly or reach out if there are any issues or questions. They get very busy around major holidays but always make sure to give us a heads up before things get full - above and beyond! On our first visit, a manager came out to the house and met our pets and set us up with a very solid lock box for the house key that the sitters use to enter and exit. They check the mail and will water plants if needed too. They always give our boys so much love and treats and make sure they get some play time in every visit. They fill their food bowls, top off the water fountain, scoop the litter, and even sweep up! Great service! Their prices have gone up quite a bit since we first signed up - but what hasn't nowadays? Lol - their prices are comparable to other sitting companies locally and it's worth it for the peace of mind we get - huge ty to all our sitters and to Sitters4Paws for all your love and care!

    Fire Hydrant Pet Sitting

    Fire Hydrant Pet Sitting

    (49 reviews)

    I'm not sure how others were even able to get a hold of anyone from this company. I called a couple…read moreof times and left messages and also made an appointment on their website for a 15min complimentary consult. No one ever called me back. Are they even still in business?

    We love Fire Hydrant Pet Sitting!…read more My husband and I have been using Fire Hydrant for dog walking and pet sitting for a little over a year now. We have two medium sized dogs that we rescued from South Korea. As a result of their previous lives and travel history, our dogs are pretty reserved, anxious, and not particularly sociable to other dogs or people. It takes them a while to warm up and this requires a great deal of patience and effort. On top of that, they have separation anxiety from one another. We knew there would be times that we were out of town and needed help outside of our family, so we started dog walking with Fire Hydrant to get the girls accustomed to the walkers. Prior to our walks, Fire Hydrant was great with the initial interview asking where everything was, how the process usually works, any allergies, etc. The first few walks I chose to walk with Denice to share some quirks and share any additional info that might be helpful. This was probably over excessive on my part but Denice was so kind and reassured me they'd be in good hands. In the past year, we've been able to work with Denice, Taylor, Stefy, Annika, Deanne, and Amy and our girls have become used to and love all of them. I no longer worry when we're traveling or stepping away for an evening and can enjoy my time fully knowing that my dogs and home are well taken care of by the Fire Hydrant team. They share the exact route they go on and plenty of photos during their visits. Any pro tips I can give to other fur parents who may have anxious pets would include: - Provide high-value treats the team can use with every walk in case of an emergency or as needed - Share any quirks or anxieties your pet(s) may have with the team. This helps and all the FH team members have been so thoughtful to remember my many pages of notes - If your pets take a while to warm up to new people, start ahead of time and continue to slowly introduce them bit by bit. This will help!

    Sitter4Paws

    Sitter4Paws

    (415 reviews)

    Griffith Park

    This update is a bit overdue (this happened last year in April of 2025), but it's been a very tough…read moretime. The first couple times we used Sitter4Paws we had a really great experience with the sitters that were assigned to our senior, diabetic cat. Last year, my mother unexpectedly passed away, and our regular cat sitter was unavailable for half of the trip home. We booked Sitter4Paws the second half of the trip, and let them know about the circumstances and requested sitters that had seen Jodie before so that we could rest easy during a very difficult time. Of course we know that can't always be accommodated due to scheduling, so for the first visit a new sitter came to see Jodie. On the evening of my mother's passing, we got a text from Sitter4Paws that the sitter felt he may have made a mistake with our cat's insulin dosage. It was revealed to us that instead of giving her her normal 2.25 unit dose, he gave her 22.5 units - ignoring the taped off/labeled syringes, our explicit written instructions in the app, and additional photos/diagrams of what a full syringe should look like. Thank god he realized his mistake, otherwise our cat would have slowly died alone in our apartment - and this would have happened immediately after losing my mom. I understand mistakes can happen, but the fact that a sitter was uncertain with potentially life-threatening medication if administered improperly and didn't even think to reach out to us first was quite shocking. Sitter4Paws took full responsibility, admitted their mistake, said they would take steps to make sure something like this would never happen again, and covered her 4 day ER stay, but it never should have gotten to that point. Again - we did have great sitters who took care of our cat wonderfully - but the uncertainty of who you can get especially with medication involved means that we can no longer recommend this service with confidence.

    They always arrive on time, and I feel safe letting my pet walk with them.she loves to have time to…read moresmell on her walk and they let her do that.

    Sunshine Veterinary Care

    Sunshine Veterinary Care

    (60 reviews)

    TLDR: I won't be bringing my dog back here. They dropped the ball on things that have been standard…read moreat other vets I've been to. I've brought my dog here twice, once for a wellness exam and the other for a vaccine. The first time I think I waited about 30 minutes since the vet was in surgery according to the front desk, which is fine, except it felt like our appointment was super rushed. He quickly looked at my pup and was about to end the visit before I asked if we could get labs done and ask him a few questions about my concerns. He didn't once ask me if I had any concerns, just said she looked good. I thought it was strange that he didn't suggest labs considering she was a new patient. My dog was 10 years old at the time, so labs should have been suggested considering she is a senior. Anyways, they ended up giving me a discount because of the wait. However I don't think that should have meant a discount in quality of care too? My biggest gripe is the lack of communication. Every vet I've taken my dog to has given me an update when labs come back (typically through a message in the online portal), even if they're all good, and the labs are quickly uploaded onto the online portal so I can see it. Sunshine vet has an online portal that they seem to not use. After waiting 2 weeks after getting my dogs labs done, I hadn't heard from the doctor so I had to call and ask for the results. Additionally, the doctors notes were not uploaded or given to me, so I called for that a few months after the visit and although it had been months, they did not have the notes on hand. I ended up having to ask again a few days later before they sent them to me. That also does not give me confidence in them since they don't have their patient's records readily available. Another huge drawback is that they charge a tech fee for shots. I space out my dogs shots so it's completely unreasonable for me to pay an additional $20(? can't remember the exact fee but it was somewhere around there) every time I take her in for a shot. Overall, a strange experience that did not make me feel comfortable. I expect good communication and documents to be accessible at the bare minimum.

    Dr. Z and his team have taken such great care of my dogs over the years…read more I have two senior dogs who mean everything to me, and I truly appreciate how thorough and attentive Dr. Z is at every visit. He always takes the time to check everything carefully and gives honest, thoughtful advice. The staff is also very kind and welcoming, which makes every visit comfortable. I feel confident and trust their care completely. Highly recommend.

    The Cat Concierge - pet_sitting - Updated July 2026

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