My wife and I spent a Saturday night here while passing through. Honestly, we picked this hotel for…read moreits large, trailer-friendly parking lot. Turns out we weren't the only trailered vehicle in the lot that night. Check-in was quick and easy. Our second-floor room was clean and quiet. The bed was comfy, but there were only outlets on one side of the bed. The TV was terrible. It took ten seconds to change the channel. The refrigerator in the room was handy, as was the ice machine two doors down. We left before breakfast opened the next morning. I thought the room rate was fair compared to other hotels in town.

I'd rate the hotel 3.5. Here's why:…read more Carpet smell in the room almost knocked me out. Stink like wet feet or mildewy. Once you were in the room for a bit, your nose grew accustomed to it. Which isn't a good thing. Heating/cooling unit made a clicking sound throughout the night. It woke me up at one point. Then you got used to it. We typically book accessible rooms. This king room was really big. No lounge/sitting chair though. Only the desk chair. Lobby was decorated so pretty. Loved the colors. We didn't eat the complimentary breakfast. Appeared to be typical choice-make your own waffles, cereal, fruit, yogurt, eggs. Not sure if we'd stay there again. We usually select spots off Veterans Parkway closer to the airport

EXCELLENT tasty food and wonderful service! AtoZ's brought their food truck to our school's Move-In…read moreEvent and, wow, the food was delicious! Chef Allen understood the assignment to provide an appealing menu for the wide range of 4-14 year-old students and their families. He even took the time to consider menu prices for that budget-strapping time of year when parents are shelling out monies for all the start-of-school supplies and necessities. We couldn't have been more happy with AtoZ's and would HIGHLY recommend this business for your next catering/block party need! PS: Chef Allen's apple crisp is OUT-OF-THIS-WORLD!!

Great food, great people, great experience. Highly recommend. We contracted A-Z for supplying our…read morefamily reunion. They were super to work and did an excellent job. We had 2 persons with food allergies and they were very accommodating to our needs.

Robert was amazing. My flight was diverted and needed a place to crash before my flight the next…read moreday. He helped me find a room even though I had messed up my online reservation. He was friendly, compassionate, and helpful. A+

I was looking to use this hotel as my home away from home during my 3 month work assignment. After…read morestaying there for a couple days last week, i will not be doing so. The rooms were nice but the maintenance was slow. I arrived the day of an ice storm. Checking in the parking lots were full sheets of ice, some.more than others. I stayed in building 9. I called the front desk 2x to inquire about getting the lot & sidewalks salted. I literally had to slide from my car to the door with luggage. I also watched a elderly man have to do the same. The lobby parking lot was so bad that i couldnt even pull in to parl my car because it was so icy, my car just kept sliding I understand the weather was bad, however it is a HUGE safety hazard to not even attempt to put down salt. Maintenance never came. On the day of checkout, the fire alarm went off in my room. There was no fire in my room so i called front desk to ask for maintenance to come by to shut it off because it wouldnt go off. 40mins went by & no one ever came (again), however when i stepped out of my room there was someone vacuuming in the hall & the housekeeper was a few doors down. So mucj for even checking to make sure things were okay. The biggest deal breaker was the false information, or bait switch that was done. I spoke with the Sales Rep, Sara, prior to my arrival to inquire about a discounted rate for travel nurses for 3-6nights for the next 14 weeks. She quoted me a rate less than $100 after taxes. When i called to book the rate for my future stays she gave me a rate totaling $122/night & stated that the other rate was for 30 day stays only. This was not the information that was given to me originally as i never inquired about 30days. I was quite disappointed in the fact that she changed the info she originally gave & the performance of maintenance. Bar service was good even though they closed an hr early almost every night. Also the guy at checkin was very unwelcoming, & short. He didn't do a good job of explaining how to use the drink tickets either or that you get a ticket every night. Due to this i missed out on some of my complimentary drinks. I mentioned several times that I was in town for work. Out of all the units they had they put me in the building where they were doing construction, which woke me up from my sleeps during the day. I work late nights so sleep in when I can. I'm not really sure why you would put someone that id there for business/work in a construction building, unless that was the last option. Thay didnt seem to be the case as the lot was pretty empty on all sides. Maybe in the future, if these things are resolved I'd return but for now I'll take my business elsewhere & will advise my colleagues to do the same. *stayed Jan '24*

Greatest customer service I have ever experienced!…read more My husband and I hired Custom Catering for our wedding a few weeks ago and were BLOWN AWAY by the quality, customer service, and attention to detail. We had a very unique request and they exceeded our expectations! My husband is from Argentina and he wanted a traditional Argentinean asado (BBQ) to be served to all of our guests. Custom Catering spent the time to come over to our house, learn how to season, prepare and serve the meat and took detailed notes in order to recreate it on the wedding date. It was a hit! Crystal and Joe (the owners) are truly amazing people and a great team. Their staff is very loyal and professional as well. Highly recommend to anyone looking for a customized catering service!

I had my wedding here at the end of June and was absolutely blown away! We were won over by…read morePackard after we walked in the door; the reception hall is unique and it felt cozy...not too overdone, not outdated...it was perfect. (Plus a few months prior to the wedding they repainted the entire room a tannish/brown...no longer the "meh" forest green.) What made Packard EVEN better was the staff. I had the best wedding planner in the world and am so sad for future brides that Kori won't be there to help you...she was amazing! (Don't worry, there are other wonderful ladies there that will help you and be awesome for you!) The reception went smoothly and that is mostly due to the organization of the staff at Packard. They have binders for every couple getting married and keep every email, conversation, checklist, you name it...in that binder. Last, the chef/caterer, One World....We got SOOOO many compliments on the food at our wedding. We literally had a friend email us to tell us how great it was and how he had never had that good of food at a wedding before. It was phenomenal! I loved Packard Plaza and our photos from the reception turned out amazing. Highly, highly recommend it!

Had a blast at my brother's wedding.The set-up is quite interesting. We went up a bunch of stairs…read moreand then some more because we were part of the wedding party. The second floor overlooks the seating area and surrounds the dance floor. It seems that they bring the wedding party up so that they can make their grand entrance down some stairs to the head table. The only thing is that they don't utilize the space any more than that, although some of the photographers used it for pictures. The space is right for a smaller size wedding. The staff was quite adept at keeping tidy during service, almost so much so that they almost took away stuff I was still working on. I don't fault them too much on that, they were busting their butts out there. The only thing I didn't like is that sitting at the head table I could see the food carts being rolled in around the DJ table to the kitchen area. I thought that looked kinda weird. Overall we had a really good time and a lot of people got out on the dance floor. That's all that matters.

Attended a wedding....beautiful building and decor. Cracked Pepper food was very good. Amazing…read morehow they are able to make pork chops for a crowd and they are wonderfully tender. Mini cupcake bar was a big hit. Beware of bartender tricks: first drink is well made and $7. Second drink, when she assumes you are inebriated, is noticeably more dilute and $8.

Moms: No changing table. Otherwise great atmosphere. Cracked pepper catered- food was awesome.read more

I don't typically write reviews, but this place has been fantastic to work with. If you need to…read morerent something, I highly recommend them!!!

These people are the absolute worst in the area. The owner is a complete jerk. My fiancé called to…read moremake the last payment a month before our wedding and the owner told her that no payments had been posted. She responded as anyone would (without yelling or using foul language) and the owner refused to accept her payment and told us they will not rent to us...after we had already paid them! My sister also rented from them and had a similar problem (as another reviewer) with the dance floor being completely unusable. Throughout the entire process, the owner and all the staff were rude, unfriendly, and unprofessional. I just got off the phone with them, as they refuse to talk to my fiancé now, and the owner said she's posted a refund to our debit card but the transaction hasn't showed up and this is day 3. When asked how long it usually takes she responded: "I don't know, I'm not a credit person." in a very rude, cold tone. I'm afraid I may have to report them to the BBB and get in touch with an attorney in order to get our money back. The whole experience has been utterly terrible. We were initially quoted a price for tent + table + chairs + dance floor. They itemized the costs. When we removed the table and chairs, the price did not lower accordingly. The difference was a few hundred dollars higher than it should have been. It appears as if they set the cost at whatever they feel like at the time. If you want your wedding and/or party to be a disaster, these are your guys. Otherwise, save your bride the stress and look elsewhere :) Update 6-6-11: They short-changed us on the refund. BBB complaint was registered in hopes of receiving the rest of the refund. Update 8-8-11: BBB closed the complaint unresolved: "Customer not satisfied with business response; BBB did not find business made good faith effort to resolve complaint". The complaint was to receive the rest of our refund to which the owner went on a 450 word rant about how good her business is, how many weddings they have a week, what liars we are, and how terrible we were as customers. Conclusion: This business has treated us like the trash. The owner is incredibly rude and our very simple problem of a refund was not resolved (they were willing to take a BBB hit rather than issue a full refund?? Talk about a hard-headed morons!). A business that dropped us days before the wedding and wouldn't even issue a full refund...I can't imagine why anybody would want to do business with these scammers.

I was passing Bloomington, IL on the way to Minnesota and found this awesome place on the Internet…read more It was so worth the drive from I-74 into town to the Brass Pig. The BBQ was outstanding, the sides like fried corn on the cob and the pecan pie was fabulous. The Ribs were fall of the bone tender and super delicious. Couple this with the superb waitress, Peyton, made for a one of a kind awesome experience.

How do I rate this BBQ joint that had superb sweet tea for Illinois standards and great good but…read morecommits one of the biggest sins a BBQ joint restaurant can commit? Which sin is that you may ask? Being stingy with sauce. I ordered a 3 meat platter and it comes with only 2 2oz cups of sauces. 4 oz of sauce is not going to take care of 3 meats! They have 8 sauces in all but that's only a tease. Are the sauces made of gold because they better be at the $1.00 they charge for another 2 oz cup of sauce. I could live with $0.25 but out of the 321 or so or so BBQ joints I have been to on Yelp, none of them wanted to keep me from their sauce like Brass Pig. By the way, it wasn't mentioned on the menu. I didn't know how much it costs until the bill showed up. My waitress, who was wonderful by the way, I asked her about it. She told me she would get in trouble if she didn't charge me for sauce and she hated it as well! So to answer my question - Brass Pig should receive a 4 because the sweet tea was refreshingly sweet and everything on my plate was delicious. But it gets a 2 because I am never coming back. There are plenty of other BBQ joints that willingly give their sauce for free, make it in-house, and don't charge as high for extra 2 oz of sauce.